[Resolved]  Mpokket — Threatening and Harassing calls

I received a call in afternoon and the executive told he is from Mpokket and then he asked me to pay a loan amount of 10000 which was taken by one of my college mate to whom i even not know properly.

They are saying you are loan guarantor and you need to pay on his behalf.

How in the world this could happen? it is affecting me mentally and i am not able to proceed to my work.

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Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Complaint comments 

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complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.

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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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