Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Several times I called customer care number and long time no response or unable to reach human representative. And they gave whats app number which is unresponsive.
Due to covid impacted and I was jobless and encountered bad days in life which I am still unable to overcome.
I requested in mail multiple times to waive off late charges and they did not understand condition. They want late charge also and Impact our credit score also. Small amount only but condition is very critical. None are there to understand.
I am ready to pay actual amount that too borrowing from others because of their torture. They are harrassing my mother who is senior citizen when we are struggling to eat as well.
Please solve my problem i am mentally frustrated
Mar 14, 2024
Complaint marked as Resolved
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Divyanshu,
Our team has spoken to you & we believe your concern has been resolved.
Regards,
Team mPokket.
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Sumanta mPokket
from Kolkata, West Bengal
Jun 30, 2023
Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
I have requested for a loan yesterday but the amount has not yet credited to my account.please credit the amount as early as possible, I need the money, at the earliest.
Jun 30, 2023
Complaint marked as Resolved
Issue has been resolved
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Sumanta mPokket
from Kolkata, West Bengal
Jun 29, 2023
Please DM us your registered number & we would certainly help you.
Dear sir
Mene 10000 ka loan liya tha.par ab penalty ke sath 34000 bhrne ko bol rhe hai smjh ni aara kya karu.study aur loan ka pressure handle ni hora hai.sucide karne ka khayal bhi dimag mai aara hai please help kijiye bhut preshaan hun.
Jun 29, 2023
Complaint marked as Resolved
The service is smooth and straightforward. My advisor was helpful.
Phone number-3368287200
Please mail me about payment detail .
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S
Sumanta mPokket
from Kolkata, West Bengal
Jun 28, 2023
Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
Dear sir
Mene mpokket se 10000 ka loan liya tha par abhi wo keh rhe hai ki 34000 penalty ke sath dijiye smjh ni aara mai kya karu bhut preshan ho chuka hun.mai settlement ke liye bhi keh rha hun par nhi Maan rhe hai.student hun aur study aur loan ka pressure handle karna mushkil ho rha hai .kya karu kabhi kabhi suicide ka khayal bhi aa rha hai.please help me...
Jun 29, 2023
Complaint marked as Resolved
Excellent customer service. was very friendly, patient and helpful in helping us find what we were looking for.
Phone number-3368287200
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S
Sumanta mPokket
from Kolkata, West Bengal
Jun 28, 2023
Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
I had sent multiple emails and texts via WhatsApp that I'm unable to open the mpokket app because of some issue from their end but haven't recieved any response which makes it difficult to repay timely loans.
Jul 28, 2023
Complaint marked as Resolved
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S
Sumanta mPokket
from Kolkata, West Bengal
Jun 27, 2023
Please DM us your registered number & we would certainly help you.
