Mswipe Technologies Complaints & Reviews

I have ordered a product from flipkart as cod method. When it came to my doorstep then he send me a link of mswipe to pay that amount of 712.
While paying,, my amount has been deducted from my account but transaction was pending on that day (6 oct. 2020). So the delivery agent hasn't given the product.
But now it's showing transaction successful today (8 oct. 2020)
So please tell me my status that what is going on.
Because the delivery agent is refused to lay

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Address: #20 Kaggadasapura main Road CV RAMAN NAGAR BANGALORE 560093

Mechine in halted condition not working. Please send some ready this.

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This is to bring to your concern that I have done a transaction on 02/10/2020 to OM Electronics via GPAY to Mswipe UPI by scanning the QR code given by the merchant. The amount of transaction was Rs.3398. The transaction was successful from my end as the GPAY showed green tick, but the merchant said and showed me an sms from MSwipe which says " TXN TIMEOUT INR Amt at TID K0396802 from SUMAN BAG, on 02/10/2020 3:41:50 PM. RR#[protected], Any amount deducted will be refunded in 3-7 days"

Its been four days since I have not received my deducted amount and I am not sure whether the amount will be credited to my account or merchants account.

Kindly look into it and help me with a response.

The screenshot of my GPAY transaction and SMS received from Mswipe by merchant is here enclosed.

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Amount issue

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Address: d 19 udyan apartment pal road jodhpur

The customer bought him the goods and made a payment of ₹ 15000 towards his own credit card but only 13254 was credit in my account.

in my machin transaction charges is 1.2% then how you can debit more than 15%.

our account number :-[protected]
Bank Name:--JANA BANK
machine number:--MID NO-42ms[protected]
TID NO-q0337092
transaction date :--03.09.2020
amount:-- 15000

kindly clarify above transaction and refund balance payment in my account otherwise I will close this machine and purchase other company machines.

I request you to kindly refund my money back in my account.

regards

dinesh bhati

[protected]

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Address: DIRECTIONS SAVE WEBSITE No 15, Pammal Main Rd, Muthamil Nagar, Anna Nagar, Pammal, Chennai, Tamil Nadu 600075

I have purchased rice amount of 1320 payment done with mswipe my account also showing 1320 debited.but that shop person saying amount not received.again I pay through to Google pay.two time my account has debited.that shop person saying only one time received the cash.google pay amount was successful.but mswipe was showing the amount.kindly refund my cash..
Shop name - jaya store pammal muthamil nagar Chennai - 600075

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Address: Cyrix Infotech Pvt Ltd 1, Shanti Niwas, Baner Road

System halt / ikek tamper error. For 5 days writing mails to helpdesk to mswipe without any response. Their helpline numbers not working either and no response. We are unable to accept any payments since last 5 days affecting our business. Their service is terrible and horrible and we are regretting using their services.

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Address: Astral centre,9th floor,N.M joshi marg,Byculla,Mumbai.

Dear sir,
I have purchase a mswipe card swipe machine, a employee of mswipe mr dharmendra kept me promise for life time free rental in rs 1770 which i payed to the company on 27/06/2020 after telephonic discussion to mr dharmendra rajput in kanpur. After payment he send a person to me for deliverd the machine, then i call to mr dharmendra and tell him for a written mail to me for complete plan and told him that i will not accept the machine without mail and request him for a mail. But after lots of telephonic discussion he was unable to provide me a mail. Then i talk to mr saurabh mathur (U. P head mswipe) and request him for refund of payment. After lots of discussion from last more then 2 months they didnt refund me any payment.
Here i attached some proof of discussion and payment,
Request to you kindly refund my money which i paid to the company.
Thanks and regards,
Manju kaushal.

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Address: ASWAS COMMUNITY PHARMACY. M.S.PLAZA BUILDING.NEAR MARKET.KARAMANA.TRIVANDRUM-695002

Sir
We kindly request you to cancel our account. My mswip machine s/n [protected]. My mob. No. [protected].
Our address.. Aswas community pharmacy. M. S. Plaza building. Near market. Karamana-695002.
I also request you discontinue our rent. The machine is no working. So please discontinue your service and take back the device.
Thanking you
Abhijith. B. S.

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Address: 201, A.C. ROAD, BERHAMPOR, MURSHIDABA, WB. 742103

I have a chemist shop and using two machines, but my qr code has not been approved since 3 months. And a pocket qr card was given to me but the case is same as above. Though i have requested the company representatives severally, hoping for better experience with your services...

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Address: 34-5-15,Rajaji Street,Main Road,Kakinada

After switching it on, it displays only
Stand by!
Wp[protected]

Even after inserting card it isn't working!

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Address: 26th Floor, A-Wing, Mafatlal Mills Compound, N.M. Joshi Marg, Lower Parel, Mumbai - 400 013

Dear Sir

we swiped Rs.3610 on Sunday 13th August 2020. we have not received the same till date. When we try to call the call center no body answers. Today i tried more than 25 times and once i got the person on the call. she was very harsh in speaking and she sounded like a lady Rowdy. I want my money back and want to cancel the Contract with Mswipe.

Regards

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Address: Bata gully.Sadar bazar, Near kali mandir

I got a mswip pos a year back but after 2 or three days stoped using it. And on calls from the company i clearly mentioned that i am not going to use it any more. And they should take it back as i am not going to pay any further rental for this.

But now after a year the company started calling to give them the rental for the whole period.
I haven't switched the device not even once after my complain.

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Address: Bangalore

I have made a payment through one mswipe link provided by the delivery boy. The money has been deducted from my account on 08/09/2020 and was not processed to the seller untill today. I got a sms from mswipe stating that the link sale approved with a link showing the customer copy on 09/09/2020. The money was not still processed into the sellers account or reverted back into my account. The customer care people are not even responding to my phone calls.

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Sep 16, 2020

Updated by Msr Kalyan the issue has never been resolved by the mswipe technologies. The money was not credited to the sellers account nor debited back into my account. There was no information regarding about this from mswipe technologies

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Pardeep4489

Apr 28, 2021

have made a payment through one mswipe link provided by the delivery boy. The money 44999/- has been deducted from my account on 22/04/2021 and was not processed to the seller untill today. I got a sms from mswipe stating that the link sale approved with a link showing the customer copy on 22/04/2021.Next day I gave The delivery boy cash. The money was not reverted back into my account. The customer care people are not even responding to my phone calls.

payment issue to instakart services by mswipe - Comment #3827717 - Image #0

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I was having a pos machine in 2019 and i stopped it later using it and told the company to stop the services. At that time they told me that they had stopped all the services in the machine. This year aug 2020 i applied for a new machine which was of zero rent plan, cost around 4600. I received the machine on 18 aug 2020. After that there was a total transaction of around 6700 and this money is not credited in my account. The coustmer care is not responsive, they are not contacting me.

My register mobile no is [protected]

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Address: Smile Uniforms,G-19,Malati Towers,Tarabai park,Kolhapur-416003

Website: POS machines

I have requested for deactivation on july 16th... Have been assured of being refunded the amount being charged after that... And yet i continue to be charged... And the customer care no. Never reachable nor do you reply to mails.. Tid no.42848455

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Address: aswas community pharmacy, m.s.plaza building. near market.KARAMANA-695002

Sir,
Kindly request you to cancel our account, discontinue your service and takeback the device.(ph.[protected])
Thanking you

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Abhijithaswas Aswas

Oct 12, 2020

There is no response about my complaint.

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Hi team,

This is the 1ST time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
suresh
kollam
kerala
[protected]

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Around Jan 2020 4720 rs were deducted from our account, when I dropped a mail to mswipe support they responded saying amount will be refunded once we make transactions worth 5000 which we did but still did not get the money back. Now I have dropped 4 mail to discontinue the account or machine or guide me for further process but not getting any reply since last 3 months. Now again we got a message to pay 472 rs. If there is really a support team then I request to please resolve this.

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Address: Bangarpet

₹7080 has been deducted from the account of R.Chandramohan "Yashas traders" Bangarpet, kolar from mswipe without any reason. Registered phone number is [protected] and device serial no is [protected] I request mswipe to inform me about the reason for deducting such a huge sum from my account at the earliest.

I have also enclosed the bank statement showing the deducted amount.

TBK[protected] is the request number.
The device has been collected from us on March 23 2020. I have enclosed the details for your reference. Please initiate the refund as soon as possible.

I have been mailing mswipe since last four months! No proper response at all. Please don't deprive us of our hard earned money. With all the due respect please return the deducted amount.

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Mswipe Technologies Complaints & Reviews

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Mswipe Technologies reviews & complaints page 14

Payment stuck at mswipe provided link

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Machine has halt not working

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Money debited but Payment not reached to merchant

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Transaction related

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Sweep charges regarding

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Refund cash

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wisepad g2, their helpline numbers not working either and no response

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Not refund the payment

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mswipe swipe machine/ no response about my complaint

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my qr code has not been approved since 3 months

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Error display

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Swiped card but amount not received in account

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Please don't cheat me

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payment issue to instakart services by mswipe

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money not credited to my account that was swiped through pos machine

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being charged instead of due refunds

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Mswipe swipe machine/

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Mswipe instated in our supermarket

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4720 rs deducted and not closing the account after requesting multiple times

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Money deducted.

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