I am currently using your Mswipe machine for my business purpose and registered with your company under username Pramod Kumar Kejriwal. My user id is "[protected]". I have been paying monthly rentals of around Rs 350 since past few months although we do not a detail with respect to the frequency of rentals required to be paid. Even the "My plans" option of the application shows that the rent us due in November 2020 only. However, the rentals fees in the name of support fees has been deducted in the month of August 2020. Also, random amounts are being deducted from my each card sales made using the machine since past month and an amount exceeding Rs 5000 have already been deducted till date including various support fees of random amounts. Also, the biggest fraud done by the company is that my account is being deducted fir a closed mswipe account. How does this makes any sense to them??..God only knows
Fiurther, we had already mailed for the discontinuation of the machine long back however received no revert. The customer care executive are experts in making fool out of genuine merchants. We have stopped using it since thn but are still being charges fees..in short we are forcefully being charged fees..we want to discontinue it but the company is not taking it back..great..such a cheap trick to earn hell lot of money.
I am no longer interested in maintaining my association with the company for this very reason. I would be glad if I get rid of this product asap. Kindly take the product back and de register my account after refunding every penny deducted from my account. Kindly do the needful as soon as possible. It has become impossible for me to bear these unnecessary expenses anymore.
Suggestion: Kindly stop stealing money from genuine sellers in the name of deduction and charges. This may help build a loyal customer base of the company.
Business Name: Nice Collection
Mswipe Technologies customer support has been notified about the posted complaint.
Same thing they r doing with my company . From Sep month account closure is raised got ticket # no one bothers after repeated calls thy r charging till date. I'm fed up. Kindly guide me how to put case on mswipe I want to sue them throughly.. f... big time cheating.. Creativ inks Tattoo studio [protected] Deepa sitha B many executives spoke uneducted ppl and compaby owner m f...