Mswipe Technologies Complaints & Reviews

Address: Zion Cars, parvathipuram Nagercoil, 629003

Sir,
This is Ben Solomon Proprietor of zion cars facing complaint in my machine and tried a lot to reach our Technician but no one responded me... Pls support I have one urgent swipe

Thanks & regards
Solomon
[protected]

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Address: 1005 E Block PBEL City Near APPA Junction, Hyderabad 500091

I have been calling mswipe call center and placing the request for machine handover as i do not use the machine for the last 3 years. Also i have given my current address for pick up. But no one follows up. I have not been using the device for the last 3 years and yet the amount is been debited from my account. Pure failure for your field service for not responding and coming to pick up the device has caused me paying for device that i have not been using.

My current address had been updated and also emails have been sent to your helpdesk with all the details still failed to contact and close the auto debit from my account. I escalate this as a pure cheat for charging for services that are not used.

Mswipe Technologies customer support has been notified about the posted complaint.

May 11, 2020

Updated by Rahul Kiran Butti One of the recent ticket i have raised with your customer care and no response even then, No one responds to take the device and close my auto debit. TBK[protected]

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D

dhibaenterprises

May 15, 2020

I have been calling mswipe call center and placing the request for machine handover as i do not use the machine for the last 3 Months. Also i have given my current address for pick up. But no one follows up. I have not been using the device, the amount is been debited from my account. Pure failure for your field service for not responding and coming to pick up the device has caused me paying for device that i have not been using.

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Address: Gaganjyot Jewellers wz -81 ,street no. 27, Sant garh, tilak nagar, New Delhi 110018

Sir. On 7th may2020 rs 472 was deducted from my bank account and same rs deducted on 8the may 2020 I have called several times but no respond and I also want to deactivate my machine as soon as possible

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I have closed the business one year ago and informed the people in mswipe that i don’t need the machine anymore. No one came to pick the machine and every month they are debiting money from my account automatically. Why should i pay money for a non working machine without using it. I have notified those people many times through calls and emails as well but they’re not processing my requests instead taking money every month. This month they have debited twice even after i insisted no to do so. I need justice here, how can people so easily steal money in the name of auto debit and they will never ever listen to your concerns.

Mswipe Technologies customer support has been notified about the posted complaint.

May 09, 2020

Updated by Pit Stop have closed the business one year ago and informed the people in Mswipe that I don’t need the machine anymore. No one came to pick the machine and every month they are debiting money from my account automatically. Why should I pay money for a non working machine without using it. I have notified those people many times through calls and emails as well but they’re not processing my requests instead taking money every month. This month they have debited twice even after I insisted no to do so. I need justice here, how can people so easily steal money in the name of auto debit and they will never ever listen to your concerns.

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Address: M/s. Balaji Auto Center, Weekly Bazar, Nizamabad

Sir,
I have swiped on 05.05.2020 an amount of Rs.24900 and 100 and 25000. the machine approved by the same amount, but amount was not credited to my account No. [protected] IFSC Code HDFCOCTGCUB of Gayatri Bank, Nizamabad.

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I want to close my mswipe account but they aren't listing, they are deducting 650 rupees per month from my bank account, . I'm not using mswipe since last two three years ... I'm so much disappointed. Please help

May 05, 2020

Updated by O3smart Cafe I called many times to mswipe agents, & customer care but nobody is listening, nor responding, they are deducting 650 rupees every month from my bank account, since last two years, I'm not using that machine but they charged me, I'm a poor business man. Please solve my problem,

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Address: 34,airport road,lawspet, pondicherry

Please cancellation mswipe machine and rent my shop name walkers cafe my mobile number [protected] monthly card sale only 3000 to 5000 but rent Rs 708.customer care no response cannot cancellation.

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Website: Mswipe.com

Mswipe machine system halt ikek tamper message after switching it on kindly look in to matter as your customer care no not working

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Address: Indore

I am join February month.
Mswipe company work mswipe ka merchant account create ka work
But Salary Abhi tak not paid company office not in indore company not contact no

My name Pankaj Nagde
Mob no [protected]
Email. [protected]@gmail.com

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Address: SHREE SHYAM OKINAWA,ELECTRIC BIKE AND SCOOTERS, OPP ALLAHABAD BANK (NEAR PC MITTAL BUS TERMINUS)

Dear team,
We are trying to reach out to mswipe team for our money and they tell verification is not done. We sent all documents over mail and Whatsapp as told by the team. But as on today our amount has not been received to us in themobile number [protected] .Shree shyam Marketing

We will be losing a fir against the company for the mid conduct issues

Apr 29, 2020

Complaint marked as Resolved

All documents were submitted to them but they told they had not received it. I again sent them all documents and mailed them in the helpdesk email id with a snap of the compalint.The action took 2 days and the problem was solved. I got a call from Kolkata msipe office and they told they are looking into it. Today evening 29th I received a messge that the amount will be credited in my account in 48 hours and in like 30 min got a mesage from HDFC that the amount has been credited Thank you Team Jai hind

Mswipe Technologies customer support has been notified about the posted complaint.

Apr 22, 2020

Updated by Okinawa Electric Scooters Siliguri-SSM illegal hold of payment from the company end.

Apr 22, 2020

Updated by Okinawa Electric Scooters Siliguri-SSM We have been continuous trying to reach out to the customer care no and also to the Whatsapp number they have
The Whatsapp numbers of mswipe where documents have been sent +91-[protected] and +91-[protected] even during the high crush period of lockdown there is no support to give the amount to us.

Apr 27, 2020

Updated by Okinawa Electric Scooters Siliguri-SSM no action as of now from Mswipe

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Website: www.mswipe.com

Hi, I had cancelled the mswipe and returned the machine but till now they are charging me fees with ACH Debit and today I was debited with 7080 amount for which I am not using them, Please cancel the issue and close my account

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Address: No.53 Ramakrishnapuram., Gandhi park, CBE -1

Hi team,

This is the 4th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
Stallion fitness studio
Coimbatore

Mswipe Technologies customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 144007

I along with other team members were asked by our tl mr. Rajat to resign as company doesn't want qr team. We were made to resign without our wish. Anyhow i resigned from mswipe in jalandhar (Punjab) location since[protected]. What is the time frame within which i will receive my salary as i have not received my salary yet. I joined the mswipe in qr team on prerna group's payroll.
I am reguraly trying to contact my tl, but he had also left the job and is not picking my phone neither replying to my messages on whatsapp.
I am being harrassed for my salary. Please take action appropriately and please brief me about this and disburse my salary for the month of february. I can provide my appointment letter if required.

Thankyou
Jobinjeet singh sandhu
Employee code - pss00247

Mswipe Technologies customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am small merchant and use mswipe card machine for accepting payment. I accepted 5000inr on 8th march and since it was international card, it was supposed to credit in my account on 11th march. But they had debited the amount against full year fees without my approval. On 11th itself, i raised complaint with them for refund of my money and their customer care representative told me that within 5 working days i will get my refund. It's 6th working day but till now i have not received my amount and neither any communication from mswipe, i have made multiple calls for getting status update and every time they say we are putting your request on priority.
It is total mental harassment for me to chase them for my money which they are holding without my approval.

Mswipe Technologies customer support has been notified about the posted complaint.

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P

Pramod kumar12

Mar 19, 2020

Sir mam mera name pramod kumar he mai agra se hu maine 3month work kiya he agra me mere 3month ke salary aaj tak nhe aai he mera work jo tha vho qrcode merchant ka tha maine sabse bol ke dek liya company me koi sunta nhe he bhai is company ka koi bhi item na le pos machine to bilkul bhi na le kyoki inka payment sabse jyada pending me jata he

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Address: 495677

Hello,
In this company they are running a fraud racket and they are big legal fraudsters of this era. They are just giving excuses # time. We all have to stand against it and make it a public issue that this is a very big fraud company and his employees too.
Please support me and contact me at [protected]@gmail.com
We will fill a pil against them.in consumer court as well as session court.

Mswipe Technologies customer support has been notified about the posted complaint.

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Address: 560067

I have taken a loan from MWIPE from the cheater i am paying the emi regularly. they will take the amount what every i have swiped from the swiping device. Their was enough swiped balance to be deducted from that but their are ddoing ECS TRANSACTION that to without informing more then 10 times i have lost more then 4000 in this, COMPLETELY CHEATING COMPANY.

Mswipe Technologies customer support has been notified about the posted complaint.

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Address: 1-1-104/5 kapra, Hyderabad, Telangana, 500062

It’s been repeating since last two years., i have been done n number of transactions since last 2 years and this time they kept hold for my 2 transaction since last 45-60 days. My total transaction was for 1, 60, 000 rs which was kept hold even though i have raised n number of tickets and customer care calls there was no proper response to them.
No their team has no answer to my questions and no solution to sort it out and keep on giving me extended dates as usual.

Mswipe Technologies customer support has been notified about the posted complaint.

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J

JayPandey73

Mar 16, 2020

I have applied for m swipe machine and i have done all formalities and payments but nobody came here yet .

if not knowing time value then you ignore this massege

mobile no-[protected]

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A

AAYUSH DHOOPAR

Mar 27, 2020

Very wrost services
No information and machine is disable and machine will showing another person and firm
And ask customer care and customer care told me this device is not registered for your name
And ask mswipe employee he told me company block machine and u purchase new machine ...

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I have order swipe machine in the month of november 2019 i have paid 3800rs for machine to sales person mr. Vaibhav betkar (Mob no.[protected]). It suppose to deliver to me within week. I have taken followup for around 15 days still i didn't received the machine. I did contact with customer care they always used to say you will receive in 2 days but 30 days gone and i didn't received the machine. So i asked them to cancel the machine and refund my money as they were not delivering my machine. Then after 1 month i got 472 rs that is rental amount of machine got credited in my account but 3328 rs i have not received yet its been 3 months. I am taking continuous followup but i didn't receive my money. Customer care team and helpdesk team is saying there is conflict at their end. They are not refunding my money. Attaching some email communications. Its my loss of money. Kindly check and refund

Mswipe Technologies customer support has been notified about the posted complaint.

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R

Ramadurai Ramaiah

Mar 20, 2020

M swipe machine has connect properly with m swipe gate way while swipe the card It shows as terminated.

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Ramadurai Ramaiah's reply, Mar 14, 2020

Has not connect properly.

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Address: 2602, 26th Floor, Marathon Futurex Mafatlal Mills Compound, NM Joshi Marg Mumbai, Maharashtra 400013, IN, Mumbai City, Maharashtra

After a long time complain was not resolved.. No buddy pickup my phone.
They were not reply any mails, whats app chatting and calls.

Loan closed but noc or rest of amount not received in my account after 25 days.
No buddy can help regarding this issue.. Every one says after 48 hours your amt refunded but 23rd to till date not received yet...

Hakikullah khan (Relationship manager - posloan) mr. Hakik/ayaan 25th to till date not response on your end.

This company reviews going on nagative way bcuz of everyone was irresponsible person.

Mswipe Technologies customer support has been notified about the posted complaint.

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N

nvpathak12

Mar 3, 2020

Sir I want Exchange my Mswipe Device

Error shows
SYSTEM HALT
IKEK TAMPER
SR. 0X00000123
TIME[protected]

Sir it is necessary please exchange

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B

bruceani

Mar 10, 2020

Im not using the mswipe machine and highly charged as per usgae demo not interested with this machine kindly deactivate my account

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C

Chaman Bagga

Mar 16, 2020

I had deposited the amount for the swipe machine but they have not delivered the same after so many mail and complaint still they had not acted on that

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Address: 5_49/b indra nagar Gachibowli, 501203

Sir plz deactivate your

[protected]
[protected]

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Mswipe Technologies Complaints & Reviews

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Mswipe Technologies reviews & complaints page 19

merchant machine complaint

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device handover request not served

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deduction of rent two times in may 2020 and deactivate my machine

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illegal auto debit

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amount not credit to my account in the firm name of m/s. balaji auto centre, nizamabad

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I called@mswipes customer care but they aren't not responding properly,

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mswipe cancel machine and rent

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system halt issue on mswipe pos

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salary not paid work on february

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amount not credited since 4 months

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charging my account even after returning the device

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system halt l

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non payment of salary for the month of february

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mental harassment

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they are not refunding my money for the return of machine

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doing extra ecs transaction from my bank account

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ss reading room

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refund not received

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amt. not debit my account after 25 days

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please deactivate my edc

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