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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Bangalore Urban District
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560068

Myntra.com reviews & complaints page 19

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R
Rachita ghosh
Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order has been delayed to arrive by 14 days

My product was supposed to be delivered on 11th but it got delayed and the last shipped location was gurgaon. I've raised a complaint on 13th april but no-one has given me any update for my order to be delivered.ive asked the customer care executive to cancel my request and provide me with my refund they refused to do and asked me to wait as they said they were unable to do so. Everytime customer care executive asked me to wait for 24 hrs...
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A
Abhirami Sunilkumar
from Bengaluru, Karnataka
Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request cancelled due to quality check failed

I have ordered a dress from Myntra on April 22. Of brand Taavi - blue indigo dress.
Your order ID[protected]-3670703
I received order on April 24th due to size issue I requested return on the same day itself.
I clearly remember that I didn't misplaced any tags .even kept the bill receipt with it.still it's saying that the tag is missing.
And now the return request is cancelled as they are saying quality check...
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Greetings
Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received the message that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am a frequent buyer.
I will stop shopping from myntra if I will not receive refund for the mentioned orders.
Kindly do needful.
Thank...
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K
Kalpana.iiita
from Ludhiana, Punjab
Apr 25, 2023
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Regarding return of order no. 1233622-0639637 and 1233619-0973090-7654601

Greetings
Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am frequent buyer.
I will stop shopping from myntra if I will not receive refund for the mentioned orders.
Kindly do needful.
Thank you
Kalpana...
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Sneh Sanjay
Apr 25, 2023
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Payment Taken and Work Not Done

Address:Gurgaon

I have paid RS 36500, for Myntra onboarding to Myntra employee but he is not doing work and not refunding my amount and now he is not responding... +[protected] this is his mobile no....
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J
Jyothsna97
from Tirupati, Andhra Pradesh
Apr 24, 2023
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I'm complaining about my account deactivation

Why did my Myntra account get deactivated today? Is there any reason? I want my Myntra account back. Please reactivate my account I already contacted customer care and I complain about this and they told that they can't reactivate my account and they gave complaint number
IN[protected] and you can expect the issue to be resolved by wed 26 th April 2023. Please resolve my issue as soon as possible...
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A
anuradha07
Apr 24, 2023
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Not accepting an exchange or return for a product

I had bought Mochi heels from Myntra which clearly mentioned “easy return and exchange within 14 days”. The heels are small for me and I want to exchange it for a bigger size. However, now myntra is not accepting an exchange for the product by saying service not available at this pincode and neither is it allowing me to return it for the same reason. The only option they are giving me is of self shipment which is not feasible for me as...
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sushil khilery
from JODHPUR, Rajasthan
Apr 24, 2023
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Reactivate my myntra account

Address:Rajasthan

Please reactvate my myntra accaunt. my aacaunt nomber is [protected]...
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F
Faheemm
Apr 24, 2023
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My order got cancelled without my permission

I ordered a pair of formal loafers at the time of sale and after 3 days they cancelled my order and now i tried to purchase them again their increased by 6-7 times...
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Address:Srinagar

I am appalled to learn that Myntra is not delivering to my PIN Code 190009, even cancelled my order. I also tried putting my home pincode which is 192231, and even one of my relative's pincode in Anantnag, but still facing the same issue. I called up myntra customer care and they clearly told me that they dont ship to these pincodes. I tried asking them if they stopped delivering here recently but they didnt want to admit any such thing and...
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P
from Bhopal, Madhya Pradesh
Apr 23, 2023
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Prepaid order delaying delivery

Hi,
I have placed an order on 15th April 2023 where they were showing me expected delivery on 21st, I needed that product on 22nd so I placed the order, At first they asked me to wait for 24 hours and now still no update on delivery. It’s already 23rd.

There should be a better redressal process to brings this issue as it happened multiple times with me only on Myntra....
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A
Alexio
Apr 22, 2023
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Exchange related issue

I ordered a Kalini women burgundy kurta from Myntra but received a damaged product…I put it up for exchange but due to some reason exchange was cancelled and now there is no information about the exchange status now….I want to know when will it be exchanged or else I want refund...
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Oshlin
from Jamshedpur, Jharkhand
Apr 21, 2023
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Account deactivated against false charges and refund of picked up product refused.

I am extremely disappointed with Myntra. I had an account by the phone number [protected]. It has been deactivated under the reason of misuse of account. I was delivered a wrong product and was trying to return it. It got picked up but my account was deactivated right after the pickup. Also, my refund hasn’t been issued. I have been sent a mail by Myntra Customer Care that no return or exchange will ne issued from this account because...
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Abhishek mishra 2
from Dehradun, Uttarakhand
Apr 21, 2023
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Asics Gel game 9 tennis sports shoes

The product was different from the ordered product. Even exchanged product received was again different. Complained about the same but didn't get any response. Now I am having an undesirable product. I want return and refund against the same order.
Attaching pics of product with tags and original condition....
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I received a pair of shoes on 20th of April 2023 and found the box of the shoes in a half torn condition and the Shoes Had stain marks. So I requsted a return and it was picked up on 21st, the next day. In the evening, I received a mail from Myntra that my return request has been cancelled .the query is what are the legitimate steps they are going through and why this harassment for a customer?...
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BAVANA P T
Apr 21, 2023
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Received product without tag

I'd ordered a product from Myntra and received without tag. And now they're denying to pick it up. I've raising complaints multiple times they say they will schedule a pick up. But then delivery agent rejects the pick up coz he's unable to pick it up without tag....
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Aftab_Ali_01
from Guwahati, Assam
Apr 21, 2023
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Not getting my refund on return order.

Website:www.myntra.com

So recently I purchased a white shirt of havard brand from myntra. On receiving the product, I didnt like the material and the size so I returned it. And the so I returned it to the person sent by myntra to pick the order on 23 may 2023.

But then they gave a notification that the product return is put on hold as the product didn't pass the quality check due to the tag is missing, which is not true.

I have seen...
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A
AjishAs
Apr 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery partners not coming to collect Return Product

Address:Not Known

The delivery partners associated with Myntra.com is not collecting the product and unable to get the refund.

Customer Name: Jhansilal
Mobile Number: [protected]
Order Id: 123276506446385171403
Return Id: [protected]

Compliant Number IN[protected]

Concern is as follows.

Delivery agents not coming to take delivery and marking it as attempt failed. They...
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sudhakar sak
from Chennai, Tamil Nadu
Apr 20, 2023
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Prepaid Order - Delivery delayed

Order Tracking Id[protected] . I placed order on myntra on 3rd April, 2023, order delivery date was 13th april, 2023, but the order has not been delivered yet and also no reason for delay was mentioned. When I contacted the customer care, first they told me to wait for 48 hrs then after 3 days again they are asking me to wait for another 48 hrs. Customer care agents weren't able to give a tentative date for delivery. It was a prepaid...
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R
raghu8951
Apr 20, 2023
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Duplicate/counterfeit product

Website:MYNTRA

I had ordered the CROCS and made pre-payment. But I received a duplicate product. I have raised this issue to to consumer care of Myntra who are not responding even after noting the issue. Hope this issue gets resolved and I get my money back...
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