Claimed

Myntra.com Complaints & Reviews

1
Last updated Oct 26, 2024
Complaints 9819
Resolved
807
Unresolved
9012
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Reshma D'Souza
from Mumbai, Maharashtra
Feb 21, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
Report
Copy

Two transactions for one order

Two deductions have been made by Myntra on the same day (25th January)

4718 and 4771. The second one(4771) is for purchase and the first one didn’t go through (4718).This amount (4718) has to be refunded by Myntra as the bank (HDFC) has confirmed that it has been credited to Myntra and HDFC cannot cancel it....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rajawa00
Feb 21, 2024
Report
Copy

Money got deducted order did not take place

Website: www.mynrta.com

I made a payment for an order on myntra for a mirragio bag but my payment of 1124 rupees got deducted but order did not take place....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Angana Dasgupta
Feb 18, 2024
Report
Copy

Myntra stopped delivering to my pincode

Hello, I purchased a dress and a scarf from from Myntra. The dress came on 15th Feb at my pincode 517507. I wanted to exchange it for a bigger size but it said that exchange is not possible at my pincode. So I returned it and asked for the refund money in Myntra credits since I was going to purchase from Myntra again. The money was refunded as Myntra credits on 16th Feb. And when I went to buy the dress again on 17th Feb, Myntra kept showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunny7892
Feb 14, 2024
Report
Copy

Used item delivered not returned yet

Address: Kolkata

I have ordered smartwatch from myntra when I was open I found used product delivered to me and back side full scratches.I have again raised mail to them to replace the item till now no update from myntra team....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeta Shirke
from Delhi, Delhi
Feb 9, 2024
Report
Copy

IN24012617000011482772 Product incorrectly marked delivered.

Mitera
Pink & Gold-Toned Ethnic Motifs Woven Design Zari Silk Blend Banarasi Saree was shown delivered on 23rd January 2024, a complaint was raised on the portal on 24th January 2024 and thereby a lot many discussion till 6th of February and they have marked the issue closed, without providing any resolution.
It is a paid order.
Order ID # 1257623 [protected]
Issue ID IN[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manuuuu222
from Jamshedpur, Jharkhand
Jan 27, 2024
Report
Copy

Myntra is not accepting my return even after giving proof

Order ID # 1257131 [protected]

Date :22 Jan 2024,

I received the product on 20 Jan 2024 and placed return request on 22 Jan 2024 as the product looked old and dirty, Myntra is unjustly rejecting my return my stating that the returned product does not pass its quality checks. All the tags are intact and I placed request within specified time frame still they are not accepting the return....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manuuuu222
from Jamshedpur, Jharkhand
Jan 26, 2024
Report
Copy

Myntra is not accepting my return even after giving proof

I have received dirty looking product which myntra is not accepting stating that their quality check was confirmed before dispatching the product. So how did the product become dirty. They are not listening at all to me. I raised re investigation also but they closed it without any proper justification.

I had received the product on 19th Jan 2024 and placed a return request on 22 Jan 2024.

Order ID # 1257131...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,
Website: www.myntra.com

I purchased a coupon of mast and harbour from the myntra insider using 250 super coins on 5th december 2023. The coupon was showing in the app but not applied to my cart, where the products of my cart are the products mentioned in the coupon and not other. I contacted customer care on 5th december they said it might be an server issue and asked me to wait for sometime or try re installing the app again. Neither of the worked and i called...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahularrow
Jan 23, 2024
Resolved
Report
Copy
Resolved

Exchange issue of shoes

I have bought shoes on 17 January 2024 and got delivered on 23 January 2024.Now I want to exchange the shoes because of small size but I get error that exchange service is not available for delivered address.I tried different address but got the same error.
I want to exchange my shoes and before 6th February....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BreathyFreeze
Jan 21, 2024
Report
Copy

Not deliverable to this address

Address: 791122 Daporijo

I purchased Rs. 15000/- worth of clothes and accessories last month to this very pin 791122 Daporijo Arn P, but recently not a single item is deliverable at my above mentioned address. Please fix it soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pemaa Juneja
from New Delhi, Delhi
Jan 15, 2024
Report
Copy

Order# 1256482-1946866-0822701

Hi!

On 7th Jan, Sunday, I ordered 2 Fleece Jackets in size S & XS thru Myntra.
For some reason a different product was delivered to me so on10th Jan I raised a return request.
On 11th Jan, Thursday, I got a call from the pick up boy stating that the items did not match the product images, so I calmy explained to him that this is the main reason that I was returning the package to Myntra, as product received did...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj1309
from Mumbai, Maharashtra
Jan 14, 2024
Report
Copy

Harassment on delivery and return of the products

Address: Bengaluru

Dear Sir, Madam,
On 1 Jan 2024, I made an online purchase of puma shoes from your company
and I have received the product with the delay of 2 days and the fake
reason was updated from your delivery agent that non absense of the
customer at home but the thing is that I was there at home. And 2nd thing
the delivery agent do not answer the call at all. If we call the delivery
agent 20 times then 1 call...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Er_Suraj_Kumar
from Patna, Bihar
Jan 8, 2024
Report
Copy

Regarding Refund issue and company fraud

I was bought 2 items from myntra on 13 dec 2023 of Rs2249 and Rs1799 and return both item on 17 dec 2023 but they only refund Rs2249 and share reference number of it.

But still they do not refund my Rs1799 amount.

From last 10 days i am regularly talk with customer care but they only told me to wait for 24-48hr.

I also provide them my bank statement as well as official mail of my icici bank in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Disha sargotra
Jan 5, 2024
Report
Copy

Return item picked but return process marked failed

Website: Myntra

I have ordered a footwear from myntra but they were too big for me...so initiated a return...the item was picked up on 04 Jan 2024 but I was shocked to see the delivery guy has marked the return failed...when I tried calling his number he is not responding...when I talked to customer care of Myntra they said they can't do anything about it... this is harrasment and fraud both...either the guy who came for pickup marked it erroneously as pickup...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Disha sargotra
Jan 5, 2024
Report
Copy

Return item picked up but marked as failed

I have purchased a product from myntra but it was a bad fit so I initiated a return ..item was picked up on the pickup day...but I was shocked to see that delivery executive has marked the pickup as failed...he collected item from me and marked it failed...now when I call Myntra customer care they say they can't do anything...it could be an error from delivery guy part but why should I pay for it...or it could be a fraud from myntra that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Its been 2 week since i return order (Order ID # 1254801 [protected]). I have tried many times to get refund in my bank account but i couldn't get any refund from Myntra. Please help me to get my money back as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Bangalore

So this is a serious issue and I want everyone to take attention on it...#Myntra has now started a new scam my sending wrong product and denying the acceptance of it...I order a pair of Adidas Shoes on 18/12/2023 and after waiting for 8 days I got my product delivered on 26/12/2023 when I opened the package I was shocked to see BATA box...i quickly opened the box and found a pair of Bata shoes...i quickly call the customer care and elaborates...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neonimmi
from Surat, Gujarat
Dec 23, 2023
Report
Copy

Paid, but the payments are not reflected

Address: 59/4,1st Floor,2nd Cross,25 feet road,Saraswathipuram Extension,Ulsoor

I paid 2656/- for an order for 2 pants as shown in the attached screen shot, it was paid on PayTm and the UPI Ref no is[protected].

But the payment is shown as declined on Myntra.

Please check.

You can reach me on my registered mobile [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sant seth
from azamgarh, Uttar Pradesh
Dec 22, 2023
Report
Copy

Refund related

Address: Bengaluru Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru

Bitiya by Bhama
Girls Printed Ready to Wear Lehenga & Blouse With Dupatta
IN[protected]
I have ordered a product but i don't like the product that's why i returned it and i choose to refund it but i didn't get my payment back yet the total amount was Rs.1284
my refund has been credited on tuesday 28 november but i didn't get my payment back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nupur Banarjee
Dec 21, 2023
Report
Copy

Regarding Return of product

Address: Andheri,Mumbai

Product return has been placed since 14 th December.
Since 8 days no delivery agent is coming to take the product and on daily basis i am getting messages as Return Failed from Myntra.

After multiple requests Myntra helpline also delaying the whole process.They are just asking to wait more 24 hrs.

It is really harassing and disappointing.

Kindly help to resolve this matter so that i can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy