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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com reviews & complaints page 3

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P
praSanth2442
from Rajahmundry, Andhra Pradesh
Dec 9, 2023
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Payment deducted twice on today 2:19 pm

Address:Bangalore

I'm JAMI PRASANTH KUMAR. I've purchased a black jeans, sling bag, 4 kid products in Myntra worth Rs 2138/- through Paytm wallet...but the payment deducted twice on Paytm wallet..kindly resolve my issue .....
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praSanth2442
from Rajahmundry, Andhra Pradesh
Dec 9, 2023
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Payment deducted twice on today

Address:Bangalore

I've purchased a black jeans, sling bag, 4 kid products worth Rs 2138/- through Paytm wallet.. but the payment deducted twice from Paytm wallet..please kindly resolve my issue as soon as possible...
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Praveenroy
from Mangalore, Karnataka
Dec 8, 2023
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Return Request: Order1252641-1752986-9303601.- Adidas Sandal - Color Faded and Old

I am writing to request a return and refund for the Adidas sandal I recently purchased from your website. My order number is[protected]-9303601.

The sandal arrived on 30/11/2023 and I was disappointed to find that the color was significantly faded and the overall condition appeared old and used. This was not the quality I expected from Adidas or Myntra.

I have attached photos of the sandal showcasing the...
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S
Sh. S
Nov 29, 2023
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Return & Refund NOT HONOURED

I requested a return & refund of Reebox Shoes that were tight for me. Although the shoes were picked-up, it was returned back the next day and refund rejected stating "Used" and "Stained". This is completely false as I had only tried the shoes once, and the SEAL too is INTACT.

I CONTACTed Myntra SUPPORT mANY TIMEs and even mailed them with pics & video of shoes being intact, with no soiling or damage...
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C
Chinju bala
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a fake and a duplicate product

Recieved a fake and duplicate product from myntra. The product recieved was different with retinol which was not mentioned in the product description. The Myntra was irresponsible. The Myntra didn't take any action. They are not ready to return the item and not ready for a refund either. The original price of the Lakme product is 947 but I got it frm myntra for 589 and was a fake Lakme product...
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F
Fainu
from Doda, Punjab
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Stopped delivering to my pin code

Address:Doda nagri

Out of the blue Myntra stopped to deliver to my pincode 182202.
Please don't do this
And restore the delivery ASAP...
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A
Anikaaditya
from Muzaffarnagar, Uttar Pradesh
Nov 16, 2023
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Return Query

Address:Muzaffarnagar (Uttar Pradesh)

Dear Myntra Team,

I had purchased a Sport Shoes of red tape brand But I received a different product of same brand red tape at almost the same price. So we generate a return but my package not received still even my login password has blacklist by the myntra. So we are requested to solve my return query on urgent basis. Otherwise we will face a heavy loss. Please do the needful

Received different product details...
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K
Kavitaaaaa
from Mumbai, Maharashtra
Nov 15, 2023
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Accessorize leather britiney faux wallet lousy material

Website:Myntra

Dear Team,

I'm not sure if your team will be able to help me with my problem, but I wanted to let you know about a few of your products that I brought from the Myntra site.Although I usually stick to a brand, after using the wallet for a few days the leather started to peel in some corners. It now looks like a roadside market wallet, where they used to sell them for fifty or sixty rupees, but I paid more than a thousand...
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A
Atmm
Nov 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cosmetic-Lakme

Address:GuruGram

Dear Sir,

I have ordered to Myntra Order no[protected]-9604801, Packet ID [protected] Dt[protected]

Myntra has uploaded the Option "Delivered", While there were no any delivery made to me.

Which Delivery Person they inform me with the contact no [protected] to follow up, Never reachable, Like my no is Block with them. The parcel was in My City Moradabad om[protected] at morning.
br...
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P
Priyaaga
from Delhi, Delhi
Nov 8, 2023
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Wrong Product delivered and not updated in website.

Address:[email protected]

Hello Team
I ordered something on Myntra on October 31st with cash on delivery. It was delivered on November 7th, and I paid for it using a scanner.However, the order status remains unfulfilled on the website as of right now, and I received a notification today stating that it was unsuccessfully delivered because I wasn't there.
And now that the item is the wrong size, I want to swap it, but I can't because the order is still...
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I had ordered stick on nails 2 packs. I received empty nail pack cartons with no nails inside the packaging. Received the package at 6.14pm paid online to delivery guy and raised complaint in support which images attached which have a timestamp of 6.17pm and Myntra denied my claim....
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R
Rishitha koyyada
Nov 7, 2023
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Product shows delivered but not received

I have ordered product named pink sleeve kausally brand dress where it shows me it’s delivered but I didn’t the receive the product. I made pre payment through UPI. I have reached out to coustmer service of Myntra but the issue is not sorted out....
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H
Harshitah
from Delhi, Delhi
Nov 7, 2023
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Refund

Address:Old Gupta Colony Vijay Nagar
Website:Myntra

I have ordered a pair of Addidas shoes and made payment through Airtel Bank. When I cancelled the order didn't get any refund...
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S
S Abhishek
from Kundali, Madhya Pradesh
Nov 5, 2023
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Delivery boy rejecting product on purpose

I'm extremely disappointed with my recent order from Myntra. I purchased a pair of jeans, but they didn't fit me. I promptly initiated a return request within 15 minutes of receiving the product. However, the delivery person refused to accept the return, claiming that the color didn't match. He instructed me to contact customer service and report that the product was different, which I did, even though, in my opinion, the product was as described....
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A
Ashvidha Sadhasivam
Nov 5, 2023
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Product not delivered partly

Already raised a issue...
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Address:TNNLU, Navalurkuttapattu, Trichy

I've ordered dressberry perfume 2 sets, where 3 perfumes in one package, totally 6 bottles. I've been delivered with only 2 bottles. I was not available, my friend got the parcel, so I raised the issue the next day. The package was partially open and only 2 bottles were there. I raised complaint in myntra, they in turn seem like respond but not and they placed return, without my concern. I've cancelled the return two times. Also no response,...
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R
Runi Begum
from Kolkata, West Bengal
Nov 1, 2023
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Trouser

. I am writing to express my deep dissatisfaction and frustration with my recent experience regarding an order I placed with Myntra.

On 02.09.23 I ordered a trouser through your platform, and upon its arrival, I was sent the wrong size. Naturally, I initiated an exchange process immediately. Little did I know that this would be the start of an extremely frustrating ordeal.

It took an entire month for Myntra to...
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P
Parib
Oct 31, 2023
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Sofa cover not picked since more then a month

Address:C 303, Faculty Flats, Amity University, Panchgaon, Manesar, Gurgaon

I have ordered 2 Cortina sofa covers of charcoal grey colour from Myntra together but I was delivered light grey items. I have recieved wrong product and I had been requesting for the pickup since 27th September.
After one month of constantly complaining, they picked up one of the sofa covers. The second one is yet not picked. When they were bought together, delivered together, then why are they not picked together and why is it not...
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S
Sanyam94
Oct 31, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested for return because received wrong product

Requested to return the product which was a tommy hilfiger lofer shoes but their pickup agent is not picking it up and i complainted on 9th of oct. Myntra is only giving time and time wait for 2-3 more days they say everytime…is there any limit or what their pickup agent is abusing over call..this is not the way to treat a customer..when i called then 3-4 times myntra has also deactivated my account so that i can’t be able to contact...
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V
vieja
Oct 30, 2023
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Did not received my parcel

Address:sec 32 gurgaon

Tracking no. MYSC[protected] - showing arriving on 30th October since when I have placed the order, and it was clearly mention that the delivery address is belongs to office address. It is not for the first time, I'm facing several times this issue. Firstly, courier people don't checks the address of delivery, they just blindly picks up the parcel to deliver, not only that Myntra had forgot to deliver the parcel on said timing. And this for...
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