Myntra.com Complaints & Reviews

Myntra delivered a different colour footwear but on initiating exchange, myntra denied to take back the product.

It has been 5 days and they are still wasting time.

They did this 3-4 months back as well. A damaged product was delivered and they wasted time like this and then they cancelled exchange.

Please refer to screenshot of current and past issue...

I bought a slipper (Ipanema) from myntra.. When i received it was dirty and also has size issue…i raised return request but no one come to pick it up. Again i am trying to contact them but they are not responding …plz resolve this issue as soon as possible.

I had placed an order on Myntra with Order ID: 1294107 [protected] for 'The Roadster Lifestyle Co. Men White Solid Track Pants (Size: L)'. However, I was delivered a T-shirt instead. There was another item in the same order which was also wrongly delivered, but that was eventually replaced after multiple follow-ups.

I contacted Myntra’s support team within the permitted timeframe regarding the wrong item (T-shirt received...

I ordered a shirt from Myntra for 1, 200 Rs, it did not fit well & hence I requested an exchange, the new shirt was for 3, 000 Rs, so I paid an additional 1, 800 Rs. It has been a month now & Myntra has not delivered the shirt nor providing the refund. The order shows in “processing” status & multiple calls & emails have been futile since they come up with a standard response “please give us 24-48 hours”....

Order ID-1296276 [protected] - 6 items
Order ID-1296276 [protected] - 6 items

Ordered 6 items (bed sheets + comforters) in each order on discounted price for home use, myntra cancelled it considering it as bulk order and no resolution provided by support....

My Order ID is 1293334 [protected]. I have made two payments for this order - ₹699 through UPI and ₹729 through COD. The order was delivered to me on 14th March. Since then, I have been consistently complaining to Myntra support for a refund. Every time, they give me a 24-hour timeframe, but after that, they don't respond. Even though Myntra's records clearly show that I made two payments, why is the backend team taking so long to...

Ordered 3 kurta from ADA on Myntra. On 31st march I received a parcel of a single kurta. I immediately raised a complaint regarding this issue stating that only a single kurta is delivered and two of them are missing from the packet I even checked with the delivery executive if there were any other package for the missing kurtas as the parcel I had received was clearly a single product parcel. After multiple escalations and requesting for...

I had a previous positive experience with Myntra, but recently, a delivery agent informed me that Myntra doesn’t deliver to my location. This was confusing because Myntra had previously delivered to my doorstep. The agent insisted I pick up my parcel from his location, which is unprofessional and frustrating.

Additionally, I faced another issue where the delivery agent asked me for my phone number under the pretext of...

I ordered a ready-to-wear saree but received a regular saree instead. While the color matches, the key feature—pre-stitching—is missing.

My return request was denied as the delivery agent refused pickup due to a missing brand tag, which was never provided. Despite submitting a new request with images, it was declined as the difference wasn’t clearly visible.

A customer review (attached) confirms this recurring...

I Ordered a white shirt of Moda Rapido brand from Myntra company but they have provided me with a white shirt of another brand(wrong product was given. Despite raising return and refund request Myntra company is not at all resolving my request. Since 24 th of march customer care department of myntra is telling that it will be resolved within 24 hrs but not at all resolving since last 4 days despite calling myntra customer regularly, no resolution...

Dear Sir/Madam,

I am writing to express my extreme disappointment and frustration regarding my delayed product. I ordered a product on 08.03.2025, and at that time, my product delivery date was 16.03.2025. However, I have not received the product yet. I have already registered three complaints with Myntra customer service regarding this issue, but unfortunately, I haven't received a proper response from them, and I still have...

I ordered a peice of suit from Myntra app on 1st March. I tried the same on 8th March and put in a request for return as I did not like the product. I order another product, let’s call this product A. I ordered a product A in exchange of the first product. The exchange was done and product delivered on 9th March. I noticed that the product A was missing a piece of clothing, I put in another exchange request. I was not aware that first a...

Complainant: Garima J
Order ID: #1290477 [protected]
Product: Sports52 Wear Men Hooded Training Tracksuit (Track Pant & Track Upper, Size: M) – ₹768
Date of Purchase: 03/02/2025
Expected Delivery Date: 06/02/2025
Issue Summary:
On 06/02/2025, the Myntra delivery agent picked up my return but engaged in unethical and threatening behavior:
After collecting the product, he returned...

**Terrible Experience – Incomplete Delivery, Poor Packaging, and Bad Customer Service!**

I ordered **two products**, paid for both, but only received **one**! The **delivery person claimed** he had no other orders for me, even though I was expecting my second item. I tried reaching out, but the **customer service was absolutely useless**—no resolution, no accountability.

To make things worse, **I did not...

Delivered bad quality product and after opening the item, we observed that the item was defective and looking like used products. After opening the parcel on the same time we asked for return. Next day they came for pickup and refused to pickup giving various excuse that the order copy was not present, whereas invoice was in the packet. After complaining to customer care executive, they informed us various excuses but till now they had not...

I am writing to express my extreme disappointment and frustation with Myntra's service, specifically regarding the cancellation of my orders without prior notice. Unfortunately, this is the second time I have experinced this issue within 35 days.
Order Details:
Order Number - #129307714006552736103 and order dated 30th January 2025
Order Date - 5th March 2025 and 30th January 2025
Items Ordered - Mango Suede Shopper...

Today I bought two myntra gift card from Amazon of 1000 and one more of 250 rs and they totally worth 1250rs and they sent me a used gift card what should I do now I am totally helpless right now it was my hard earned money and they r not refunding me my money what should I do now did they scammed or cheated me who used that card bro only I have my gmail so how can u say that I used it where is my money or my gift card plz help me with this I am totally helpless less and shivering because of this glitch or scam😭😭

I ordered a clara sterling silver ring from myntra on 16th feb and received the package on 18th february, however when i checked inside, only the clara box was present, there was no ring.
i contacted the myntra customer service and let them know the entire situation, they apologized and said they'll come up with a resolution but since then, they haven't been of any help.
all they say is, the package underwent necessary security...

I ordered dress and it didnt fit me well and the dress size is xl and i need xxl but the thing is the dress last is xl so i requested for style exchange as there is no return but the myntra support denied it. They informed me that i can only have an option to size exchange when there is no xxl how can i change size exchange.

Here is i lost my money of 1100 and the product.

I need this resolved

Order Details:

Order ID: #129036373290666556803

Product Ordered: ADIDAS Men Woven Design Ford-Fwd Running Shoes (Size: UK 8)

Seller: Flashstar Commerce

Delivery Date: 4th February 2025

Ticket ID: IN[protected]

Issue Description:
I ordered Adidas Men Woven Design Ford-Fwd Running Shoes (Size: UK 8) from Myntra. On 4th February 2025, the package was delivered with torn Myntra packaging. The delivery agent claimed the damage happened during transit. Despite this, I accepted the package.

Upon opening it, I was shocked to find the wrong product inside—a completely different Adidas shoe, which appeared used. Frustrated, I immediately contacted Myntra customer support. They guided me through the process of initiating a return for the incorrect product and assured me that my refund would be processed within 24 hours.

However, my return request was unfairly rejected without any reason. I contacted customer support again, and they asked me to wait another 48 hours. Despite this, nothing happened. After repeated follow-ups, I have now been asked to wait for yet another 24 hours. This cycle of false assurances has continued for 4 days with no resolution.

Additional Research:
Upon researching the seller, Flashstar Commerce, I discovered several complaints from other customers regarding wrong product deliveries and refusal to honor refunds or returns. This clearly shows a pattern of negligence and malpractice.

My Request:
I seek immediate intervention for the following:

1. Full refund of my payment.

2. Accountability for the repeated delays and poor service.

3. Assurance that Myntra will vet sellers like Flashstar Commerce to prevent similar incidents.

I have attached photographic evidence of both the wrong product received and the product originally ordered for reference.

This experience has been mentally exhausting, and I urge immediate action to resolve my grievance.