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Myntra.com Complaints & Reviews

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Updated: Apr 21, 2026

Complaints 9985

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822

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9163

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 5

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Website: Myntra

I ordered 3 products from Myntra: 1 eyeliner (which I did receive) and 2 Tirtir foundations. Out of the two foundations, only one was in the packageâ€”the other one was missing. As soon as I noticed, I immediately called customer care to report it. And thatâ€™s when the real nightmare began.

The Myntra staff are completely useless. The agents, their supervisors, even their so-called â€œmanagersâ€ had no clue...

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I had placed exchange for srisaras tank crop top through myntra e-commerce app and the exchange product is not delivered to me however the delivery boy (may be) mistakenly took the product with him and didnt give me the exchanged one. As I was not available at the place, my friend gave away my parcel. It was due to confusion may be, as at the same time another parcel was for return.
Many a time I have placed complaint and query regarding...

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I have ordered items worth 9643 INR in October 2024. I returned all the items but still the refund has not been issued.
I have been provided with the transaction ID from Myntra which is incorrect as per the bank.
I have requested multiple times to send the correct transaction ID but there is no action from Myntra....

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Address: Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru - 560103, India

I had ordered a face wash from Myntra and was unfortunately delivered an expired product. After using it, I developed a skin infection and only then realized the product was past its expiry date. Despite repeatedly calling and emailing Myntra's customer support, I have only received automated responses with promises of resolution within 24 to 48 hours. It has now been over two weeks, and no proper resolution has been provided apart from a basic refund for the product. I have shared all my medical reports and continue to follow up, but there has been no meaningful response or accountability from your end. I am extremely disappointed by the lack of concern for customer safety and urge you to take immediate action.

Myntra.com customer support has been notified about the posted complaint.

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I am writing to file a complaint against Myntra regarding a non-delivered order and lack of proper resolution.

I placed an order on Myntra on Order ID # 1296860 [protected]on (20/4/25]. The expected delivery date was 24/4/25, but the product has not been delivered to date.

I have raised multiple complaints through Myntra's customer support channels, but I have either received no helpful response or been given...

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Dear Myntra Team,
I am writing to bring to your attention the issue regarding my order Order ID # 1295895 [protected] delivered on [13 April 2025]. I received an empty box instead of the shoes I ordered. I have already reached out to customer support multiple times over the past 15 days, but I have yet to receive any resolution.
I kindly request immediate action to resolve this issue, either through a refund or replacement.br...

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I order sassfaras women grey trouser with 6 pockets. But i recieved only 3 pocket grey trouser. And my request is gone cancelled.

My order id. - 1297017 [protected]
My invoice no. - I0626AR[protected]
Return request date - 22april 2025
Date of order - 20 april
Item ordered - SASSAFRAS Women High-Rise Cargos Trousers with 6 pockets
Item received- sassafras grey women trouser with 3 pockets...

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Address: Bengaluru

Myntra delivered a different colour footwear but on initiating exchange, myntra denied to take back the product.

It has been 5 days and they are still wasting time.

They did this 3-4 months back as well. A damaged product was delivered and they wasted time like this and then they cancelled exchange.

Please refer to screenshot of current and past issue...

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I bought a slipper (Ipanema) from myntra.. When i received it was dirty and also has size issueâ€¦i raised return request but no one come to pick it up. Again i am trying to contact them but they are not responding â€¦plz resolve this issue as soon as possible.

Myntra.com customer support has been notified about the posted complaint.

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I had placed an order on Myntra with Order ID: 1294107 [protected] for 'The Roadster Lifestyle Co. Men White Solid Track Pants (Size: L)'. However, I was delivered a T-shirt instead. There was another item in the same order which was also wrongly delivered, but that was eventually replaced after multiple follow-ups.

I contacted Myntraâ€™s support team within the permitted timeframe regarding the wrong item (T-shirt...

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I ordered a shirt from Myntra for 1, 200 Rs, it did not fit well & hence I requested an exchange, the new shirt was for 3, 000 Rs, so I paid an additional 1, 800 Rs. It has been a month now & Myntra has not delivered the shirt nor providing the refund. The order shows in â€œprocessingâ€ status & multiple calls & emails have been futile since they come up with a standard response â€œplease give us 24-48 hoursâ€....

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Website: Myntra

Order ID-1296276 [protected] - 6 items
Order ID-1296276 [protected] - 6 items

Ordered 6 items (bed sheets + comforters) in each order on discounted price for home use, myntra cancelled it considering it as bulk order and no resolution provided by support....

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Address: Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru â€“ 560103, India

My Order ID is 1293334 [protected]. I have made two payments for this order - â‚¹699 through UPI and â‚¹729 through COD. The order was delivered to me on 14th March. Since then, I have been consistently complaining to Myntra support for a refund. Every time, they give me a 24-hour timeframe, but after that, they don't respond. Even though Myntra's records clearly show that I made two payments, why is the backend team taking so...

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Ordered 3 kurta from ADA on Myntra. On 31st march I received a parcel of a single kurta. I immediately raised a complaint regarding this issue stating that only a single kurta is delivered and two of them are missing from the packet I even checked with the delivery executive if there were any other package for the missing kurtas as the parcel I had received was clearly a single product parcel. After multiple escalations and requesting for...

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I had a previous positive experience with Myntra, but recently, a delivery agent informed me that Myntra doesn’t deliver to my location. This was confusing because Myntra had previously delivered to my doorstep. The agent insisted I pick up my parcel from his location, which is unprofessional and frustrating.

Additionally, I faced another issue where the delivery agent asked me for my phone number under the pretext of...

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I ordered a ready-to-wear saree but received a regular saree instead. While the color matches, the key featureâ€”pre-stitchingâ€”is missing.

My return request was denied as the delivery agent refused pickup due to a missing brand tag, which was never provided. Despite submitting a new request with images, it was declined as the difference wasnâ€™t clearly visible.

A customer review (attached) confirms...

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I Ordered a white shirt of Moda Rapido brand from Myntra company but they have provided me with a white shirt of another brand(wrong product was given. Despite raising return and refund request Myntra company is not at all resolving my request. Since 24 th of march customer care department of myntra is telling that it will be resolved within 24 hrs but not at all resolving since last 4 days despite calling myntra customer regularly, no resolution...

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Dear Sir/Madam,

I am writing to express my extreme disappointment and frustration regarding my delayed product. I ordered a product on 08.03.2025, and at that time, my product delivery date was 16.03.2025. However, I have not received the product yet. I have already registered three complaints with Myntra customer service regarding this issue, but unfortunately, I haven't received a proper response from them, and I still have...

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Address: 3rd floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore-560068, Karnataka, India

I ordered a peice of suit from Myntra app on 1st March. I tried the same on 8th March and put in a request for return as I did not like the product. I order another product, letâ€™s call this product A. I ordered a product A in exchange of the first product. The exchange was done and product delivered on 9th March. I noticed that the product A was missing a piece of clothing, I put in another exchange request. I was not aware that first...

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Address: JVTS Garden

Complainant: Garima J
Order ID: #1290477 [protected]
Product: Sports52 Wear Men Hooded Training Tracksuit (Track Pant & Track Upper, Size: M) â€“ â‚¹768
Date of Purchase: 03/02/2025
Expected Delivery Date: 06/02/2025
Issue Summary:
On 06/02/2025, the Myntra delivery agent picked up my return but engaged in unethical and threatening behavior:
After collecting the product, he...

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