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Myntra.com Complaints & Reviews

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Updated: Jul 27, 2026
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Myntra.com reviews & complaints page 5

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S
Sunita Bane
Jun 5, 2025
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Product cancellation complaint

Subject: Urgent: Cancellation & Refund Pending for Order Placed on 22-Apr-2025

Dear Myntra Team,

I am writing to express my dissatisfaction regarding the unresolved issue related to my order, despite multiple follow-ups.

I had placed an order for the following item:
Product Name: Men Leather RFID Protected Water Resistance Card Holder
Order Date: 22-Apr-2025
Order No. 129718433781936691003br...
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I ordered a kurta of Qubo fashion from Myntra and received it without a brand tag or price tag just the size slip of the brand was there. I want to get a return created for tha and am open for any investigations happening with the logistics team as I'm honest at my case. The registered order from it worth Rs. 2999. They denied help rejected my claim 7171657 on NCH didn't help with the grievance filed with them IN[protected]....
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I had placed an order on Myntra with Order ID: 1294107 [protected] for 'The Roadster Lifestyle Co. Men White Solid Track Pants (Size: L)'. However, I was delivered a T-shirt instead. There was another item in the same order which was also wrongly delivered, but that was eventually replaced after multiple follow-ups.

I contacted Myntra’s support team within the permitted timeframe regarding the wrong item (T-shirt received...
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Bhav05
from Mumbai, Maharashtra
Apr 13, 2025
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Product & Money Not Received

I ordered a shirt from Myntra for 1, 200 Rs, it did not fit well & hence I requested an exchange, the new shirt was for 3, 000 Rs, so I paid an additional 1, 800 Rs. It has been a month now & Myntra has not delivered the shirt nor providing the refund. The order shows in “processing” status & multiple calls & emails have been futile since they come up with a standard response “please give us 24-48 hours”....
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M
Mysterious Person
Apr 11, 2025
Apr 17, 2025
This thread was updated on Apr 17, 2025
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2 times paid for the same order.Refund Issue.

Address: Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India

My Order ID is 1293334 [protected]. I have made two payments for this order - ₹699 through UPI and ₹729 through COD. The order was delivered to me on 14th March. Since then, I have been consistently complaining to Myntra support for a refund. Every time, they give me a 24-hour timeframe, but after that, they don't respond. Even though Myntra's records clearly show that I made two payments, why is the backend team taking so long to...
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Rashika15Sharma
Apr 11, 2025
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Product is missing from the parcel

Ordered 3 kurta from ADA on Myntra. On 31st march I received a parcel of a single kurta. I immediately raised a complaint regarding this issue stating that only a single kurta is delivered and two of them are missing from the packet I even checked with the delivery executive if there were any other package for the missing kurtas as the parcel I had received was clearly a single product parcel. After multiple escalations and requesting for...
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Arjeekeeya
from Bhubaneswar, Odisha
Apr 8, 2025
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Complaint regarding delivery issues and unprofessional behaviour of myntra delivery agent.

I had a previous positive experience with Myntra, but recently, a delivery agent informed me that Myntra doesn’t deliver to my location. This was confusing because Myntra had previously delivered to my doorstep. The agent insisted I pick up my parcel from his location, which is unprofessional and frustrating.

Additionally, I faced another issue where the delivery agent asked me for my phone number under the pretext of...
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Address: 3rd floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore-560068, Karnataka, India

I ordered a peice of suit from Myntra app on 1st March. I tried the same on 8th March and put in a request for return as I did not like the product. I order another product, let’s call this product A. I ordered a product A in exchange of the first product. The exchange was done and product delivered on 9th March. I noticed that the product A was missing a piece of clothing, I put in another exchange request. I was not aware that first a...
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Pdsaha
from Kolkata, West Bengal
Mar 8, 2025
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Delivering bad quality products and refuse to replace it.

Delivered bad quality product and after opening the item, we observed that the item was defective and looking like used products. After opening the parcel on the same time we asked for return. Next day they came for pickup and refused to pickup giving various excuse that the order copy was not present, whereas invoice was in the packet. After complaining to customer care executive, they informed us various excuses but till now they had not...
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Sanjana_22
from Delhi, Delhi
Mar 7, 2025
Mar 7, 2025
This thread was updated on Mar 7, 2025
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non-fulfillment and cancelling of orders

Address: Karnataka, India

I am writing to express my extreme disappointment and frustation with Myntra's service, specifically regarding the cancellation of my orders without prior notice. Unfortunately, this is the second time I have experinced this issue within 35 days.
Order Details:
Order Number - #129307714006552736103 and order dated 30th January 2025
Order Date - 5th March 2025 and 30th January 2025
Items Ordered - Mango Suede Shopper...
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Shreya kumari singh
Jan 14, 2025
May 17, 2025
This thread was updated on May 17, 2025
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Size is out of stock

I ordered Annabelle by Pantaloons
Women Slim Fit Formal Trousers (product id:[protected] of size 36, but when I received it on 13/01/2025, it was too large for me. Now I want to exchange it, but the product went out of stock. I request you to kindly bring back size 34, as it is a little urgent....
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Shalu A. Austin
from Bengaluru, Karnataka
Nov 27, 2024
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Haute sauce bag

Ordered bag thru myntra. Recvd it on 10th nov. Requested retun request on the same day as there wasn't any tag, brand name or price tag. They accepted the request n the person came to collect the bag on the 11th of Nov at 7.35 pm when I was nt at home n my minor son was there. The pick up guy rejected the product saying that it's a different product though it's the same product n also approved. After that it shows the pick up is on hold....
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Narasimha kandimalla
Oct 20, 2024
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Order status shows delivered but My order is not delivered

Address: Amdocs, Tower12, magarpatta, pune, MH -411028

I am writing to express my extreme disappointment and frustration with the appalling service I have received from your company. On[protected], I placed an order with your platform, which was supposed to be delivered by[protected]. However, the events that unfolded are a testament to the incompetence and lack of accountability within your organization.

On the 7th of October, I received a notification stating that my order was...
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maruthi gowda t s
Oct 3, 2024
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Refusing to take return

Address: vijayanagara,bangalore

I had ordered wildcraft bagpack from myntra but i received wildcraft footwear on 29/sep/2024 . I raised return request upto 5 times untill now but delivery person refusing to take return and providing wrong statements . even myntra also not proving correct information about this . this is myntra issue they had sent totally different product now not accepting the return .
delivery person contact number [protected]. please help to get...
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Nea55
Sep 10, 2024
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Order ID # 1277319 96424098093601 not being shipped

My order ID is # 1277319 [protected] I had placed the order on 4th September 2024 and it was supposed to be delivered on 6th September 2024. The order is still not dispatched. Ekart tracking shows it is on the way. Tracking ID on Ekart is MYEP[protected]. I do not understand what is going on. I want my order to be delivered....
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Neeru1510
from HYDERABAD, Andhra Pradesh
May 19, 2024
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My order is not delivered but order status shows delivered.

I had placed an order for two frocks in Myntra by paying full amount of Rs 3198. Expected date of delivery was on 8th May 2024. On 7th May my Myntra app showed that my order is delivered, where as I didn't receive any order. I didn't receive any call from delivery agent or notification from Myntra either.

I checked in our apartment gate entry app and didn't find any entry from Myntra on 7th. Also I personally checked with...
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Nea55
May 11, 2024
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Myntra is not processing my return for shoes which are wrong size

I had placed an order of Bata Open Toe Comfort Heels. I wanted to place a return for the same as they are the wrong size for me. I tried placing a return thrice yesterday and they kept putting it on hold for damaged product but I never selected that option.

I even spoke to customer care and they kept telling me to cancel the return and place again. This happened thrice and the third time the agent placed the return from their...
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NamanJain9
from Indore, Madhya Pradesh
Apr 13, 2024
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scam alert: myntra's deceptive express delivery service exposed

Website: www.myntra.com

My tracking id is - MYSC[protected]

Is Myntra's express delivery service a sham? My recent experience screams yes! I ordered two products on April 9, 2024, with the promise of receiving them by April 12, 2024, through their 2-day express delivery service. Guess what? It's April 13, 2024, and my products are nowhere to be seen!

Myntra had the audacity to notify me that my products had reached their delivery hub,...
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R
RockCliff
Apr 8, 2024
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Not letting me cancel my order

Website: myntra.com

My order is stuck on the packing state. The order is eligible for delivery according to the app and it has still not gone in the transit phase. Nonetheless, neither the app or the website is letting me cancel the order. Initially it would say "something went wrong" and later it will start repeating "invalid login". The help section and the chatbot does nothing and it just redirects me to the cancellation process which is stuck.
I have...
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Omkadam1925
from Vadodara, Gujarat
Mar 9, 2024
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Making fool for exchange product

Name : Om R Kadam
Order ID # 1261176 [protected]
Product name: Buxton Shoes

I am very disappointed with this kind of Myntra service.

I have created a size exchange for my shoes, and the Myntra delivery person came on March 6, 2024. He tried to scan the tag, but it got mismatched, so he asked me to raise a concern with Myntra support. The same day, I spoke with the Myntra support team, and they...
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