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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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560068

Myntra.com reviews & complaints page 5

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K
kgf@123
from mumbai, Maharashtra
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product refund not provided

I had returned the wrogn t-shirt ordered one day before but did not receive any refund amount yet and also the guy checked the product he told all is well but till not received the amount this is for the first time I have faced such a problem from Myntra please. Myntra team refund all my amount back and in the app its showing like quality check not passed but everything was well good the guy checked it and confirmed please resolve this query...
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A
avip003
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Money got debited and order is not placed

My amount got debited from airtel payment bank and the transaction got successfull but the order did not reflected in my myntra account and it has been over 72 hours niether the amount nor the order is credited to my account

i want a immediated solution over this query...
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M
Oct 17, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Van heusen purse

Issue regarding the return of Van Heusen purse, I recently ordered from Myntra. I trust that you will be able to assist me in resolving this matter promptly.

i wanted to retrn the product as i did not like the material.On the scheduled pickup date, the delivery person informed me that there was another tag inside the bag of the product.I would like to clarify that when I received the product, there was no mention of any additional...
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P
Pragya Singh0552
Oct 16, 2023
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Fast delivery

Address:276, Sultan Sadan-01, 3, Saidulajab Saket, New Delhi, Delhi 110030 · ~33.9 km
Website:myntra.com

Order ID # 1249342 [protected]
expected delivery date 23 oct but need the product urgently
want the fast delivery on 21 oct i.e 2 day prior...
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A
Ahana07
from Chinsurah, West Bengal
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Refund pending for 15 days

I placed an order for a black shoe on approximately September 1st, but received a green one between September 7th to 10th. Unhappy with the color, I initiated an exchange. Despite multiple attempts to return the item, it was only picked up on October 4th. Opting for Myntra credits to expedite the refund process upon quality verification, I expected the resolution by today, October 14th. However, Myntra has been consistently postponing the...
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I
isayyidfaiz
from Srinagar, Jammu and Kashmir
Oct 13, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Delayed my exchanged product original product picked up earlier

Address:Srinagar
Website:Mynrra

I had ordered a product from Myntra on 5 of September 2023 after few days I received the product. The product was adidas shoes with Order ID # 1245798 [protected] that was tight I exchanged it on 14 of sep pick up boy came and picked up my shoes but now it’s 13 of oct I still not received my product. I went to ekart office they said Myntra received the product on 25 they gave the bag id also i’e EBLPDEL[protected] and also pickup...
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C
Cimran
Oct 11, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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They are cancelling all my orders

I have paid through snapmint app to buy Myntra my for a reason I didn't order that product and they give me Myntra credit and with those credit I bought other products on Myntra and thary are cancelling all my orders...
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D
DivyaMaurya18
from New Delhi, Delhi
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Payment/return issues

Issue #1
I purchased products in a bunch which was around 5K. After discount it was around 4600. They mentioned about the interest while payment check-out but didn't mention about the bank's processing fee and other GST charges.
This is a clear malpractice. They should explicitly show all the charges on the payment gateway. Image is attached that they didn't mention about the procession fee and other charges.br...
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N
naina308
from Delhi, Delhi
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Cancelled order and increased the price of the product

I had ordered a product on Myntra on Oct 8th, 2023 and the cost of the product was Rs. 2376, with the coupon FESTIVESAVINGS, the price of the product was Rs. 2019. I also have the Myntra Kotak credita card, so I got an additional discount, and the final price I paid was the on-going sale and cost of the product was Rs. 1716.

I just received a message from Myntra saying that the order has been cancelled since the seller could...
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B
BB๛OmniKing
Oct 10, 2023
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Displeasure and Concern Regarding Myntra Credit Expiry

Dear Sir/Madam,

I am writing to seek assistance and intervention regarding the expiration of my Myntra credits, which amounted to INR 563. The credits were set to expire on October 5, 2023, and were associated with the gift card numbered [protected].

Myntra had duly notified me about the impending credit expiration on the specified date. However, during that time, my schedule was exceptionally busy, and...
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P
Parib
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Pick up not done since 2 weeks

Address:C 303, Faculty Flats, Amity University, Panchgaon, Manesar, Gurgaon
Website:myntra.com

I have ordered 2 sofa covers of charcoal grey colour from Myntra but I recieved the wrong product. I was delivered light grey item. I had been requesting for the pickup since 27th September but till now the pick up is not done.
Everyday I get a message in the morning that my product will be picked today and in the evening I get a bunch of messages and mail saying the pickup failed because the customer cancelled the pickup, which is...
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P
PKundu87
from Gurugram, Haryana
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Waiting for my refund from last 16 days

This is highly disappointing that entire Myntra team is not able to find out that delivery boy who pick up my Sketcher Shoes which was picked up on 24th Sep 23 from my address registered with Myntra.

Senior associates of Myntra also not able to update about my refund. I have called almost 10-15 times. Every time they said wait for 24/48 Hrs, issue would be resolved.

One side they are saying the your order is...
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PKundu87
from Gurugram, Haryana
Oct 10, 2023
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MY refund awaited for from 16 days

This is highly disappointing that entire Myntra team is not able to find out that delivery boy who pick up my Sketcher Shoes which was picked up on 24th Sep 23 from my address registered with Myntra.

Senior associates of Myntra also not able to update about my refund. I have called almost 10-15 times. Every time they said wait for 24/48 Hrs, issue would be resolved.

One side they are saying the your order is...
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I
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Amount deducted twice

Website:www.myntra.com

I have ordered 3 items with total amount 1495/- from myntra...my transaction failed...so i tried again...my order placed...then i checked my mpassbook and it shows my amount deducted twice...what to do..???

My order ID-
[protected]-2653503...
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U
Ubumi
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Refusal to Refund

Received dress with Price Tag mentioning Brand name "Kalini" but the dress label stitched mentions "VBUYZ". For return & refund, the pickup agent refused the pickup stating that price tag and dress label are not matching. Have raised incident with Myntra customer care - IN[protected]

The responses, which I ma getting is that price tag is missing, which is not the case here. The photographs are being overlooked. Even...
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G
gunjans@
from Khairagarh, Chhattisgarh
Oct 10, 2023
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Myntra suddenly stopped delivering at my pincode 491881

Myntra suddenly stopped delivering at my pincode 491881... Till Sunday everything was fine..I even got parcel from Myntra..but from Monday not able to order anything from Myntra, it says it cannot be shipped at my pincode..why so sudden... Myntra Even not providing proper answer or explanation.. please fix this issue asap...
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Kawalpreet Kaur Purba
Oct 9, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Refund not visible in myntra credit

Recently, I returned a product, and the refund was processed as Myntra credits. However, upon checking my Myntra account, I noticed that the credited amount is not visible....
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D
Diba12
from Ahmedabad, Gujarat
Oct 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return/Exchange cancelled

I recently ordered a Roadster Navy Blue Polo collar T-shirt. Unfortunately, the size of the T-shirt is not suitable, prompting me to request an exchange.

Initially, the system indicated that the product exchange would be processed by the 9th-10th of October. However, to my dismay, the exchange has been canceled without any apparent reason. Furthermore, the system is now stating that the time period for returning the product...
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S
swastikprasher
Oct 4, 2023
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Product not DELIVERABLE

Men Black Chronograph Watch CH2600_SOR
This watch is not deliverable to Dehradun 248003 even though before it used to be....
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H
Hema Chaudhary
from Mumbai, Maharashtra
Oct 3, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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An ONLY branded pink cotton tee shirt

I had purchased a pink coloured cotton top of ONLY brand from Myntra and it was delivered to me on time. However I had to replace it due to some manufacturing defect . The Myntra delivery guy took the defective tee shirt but did not give me the replacement. The app shows delivered on the 11th September. I have been making repeated calls to Myntra and have spoken to their supervisor two times in a row. Every time they give me an assurance...
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