MyTVS Complaints & Reviews

Hi All, the best worst service i chosen is mytvs. Actually I gave my car with one complaint and they said we need to change some spare parts so that the problem will solve and charged 48000. After all my complaint is still there and after repair my car pickup is completely dropped.

Dear Sir,

I had given my vehicle for general service
Your team was so irresponsible in vehiclecheckingafterservice, We had have a second life
By God's grace my family had just escape from a Major Accident
They have not tighten the bolt nuts and they have not checked in or they have wantedly removed the bolt nut
SI of that area wanted me to file a FIR against mytvs
But I had denied and told him if required in future I will get back to him

This is the way your team work .

Thanks & Regards
Laiqh

Hi,
I am Hari prasath. I have given my vehicle (TN66Q8511) for service in mytvs coimbatore which is situated in mettupalayam road on yesterday (28th april 2023). Once after receiving my car for service from their end I don't get proper response from them, when ever I call them they told me that by today evening my car will be ready. But had a doubt in their words so I visited their place directly by today evening(29th April 2023) then I come to know they haven't started the work. I am really disappointed I dint tell anything just asked them when will the car gets ready they told by tomorrow (sunday) it will get ready and I returned. But still I don't know even the basic estimation from their side. So I don't believe them please take a necessary action on it and make them to deliver my car by tomorrow.

Advisor name : Pradeep ([protected])

Hi,
I am Hari prasath. I have given my vehicle (TN66Q851) for service in mytvs coimbatore which is situated in mettupalayam road on yesterday (28th april 2023). Once after receiving my car for service from their end I don't get proper response from them, when ever I call them they told me that by today evening my car will be ready. But had a doubt in their words so I visited their place directly by today evening(29th April 2023) then I come to know they haven't started the work. I am really disappointed I dint tell anything just asked them when will the car gets ready they told by tomorrow (sunday) it will get ready and I returned. But still I don't know even the basic estimation from their side. So I don't believe them please take a necessary action on it and make them to deliver my car by tomorrow.

Advisor name : Pradeep ([protected])

Worst Service ! I recently had the displeasure o[censored]sing the services of myTVS Car Service, and I have to say that it was one of the worst experience. From start to finish, everything about this service was terrible.

These guys from KI mobility solution, Horamavu main road branch Bangalore, took 3 weeks to return my car given for denting and painting for some scratches.
Besides delay and not responding to my calls for 3 weeks, the quality of paint work is absolutely pathetic. There are translucent hazy bands and glue patches all over my windscreen and glass that is not going away even after repeat cleaning. Truly disgusted with the response and quality of this branch. Please resolve

I booked a service for my car with mytvs through gobumpr app inthe month of March 2023. The said service people promised to deliver the car after service within 24 hrs but delivered after 9 days after several followup. Also the service was incomplete for which they took an advance amount of rs.1000 forbuying spare parts and also billed me with a bill of rs.3900 for some rubber pipe replacement and car wash. I was not paid back my money rs.1000 after several follow up via phone, in person and email but no proper response til now.

I have registered for vehicle service and same has been picked up by driver within 1 hour from my call and i have told few things to inform me before replacing in my car. They have took my car on Saturday morning (9.30 Am- 22/04/2023) and it's more than 24 hours they have not returned my car. I have told them to cancel my service but still they are not returning it

My issue is yet to be resolved. One called me from escalation team & said we will look into it & nothing has moved. I called the service manager he is saying I will have to spend Rs 20k more to get my issue resolved & nothing can be done from his end to solve the unresolved issue. I am pained by this act of making me spend Rs 50k of which 22k for Gear related issues & make me a scape goat now to achieve his Target for this month for a 20k excess spent

I had been giving my Vehicle for service with Nissan Authorised service centre only. First time ever I had tried myTVS by registering it thru GoBumpr on 25th March 2023. There wasn't any call till evening to me & i had the person which came to me thru SMS. That person said he is trying & nothing turned up. On Monday 27th I called up the people & Zero response. I then continously called the service guys, then came a supervisor who tried to give me confidence & asked me change the complete Gear Kit which will cost me 22k & then convinced me for tyre change that will cost 24k odd. I believed all that & agreed for changeover of all for a overall cost of 50k. Then I paid Rs 15k advance & there was no response. Then on Saturday 1st April my car was dropped Home & that didn't have the 1st gear functioning. Then it was picked back from my office on 3rd April which didn't have a proper service, without reverse gear & 1st gear functioning on 8th April. Then on 9th April I myself took the vehicle to Guindy centre whereall the comedy was happening so far. I was made to wait for 1 hour. Then told it will be serviced properly & sent to me. On 10th the car came back Home saying it is good & well cleared.

I told the supervisor that day itself I will be out of town & will be back 12th late evening. On 13th I took the vehicle & I have the 1st gear issue still. Added to it was the AC issue now & there a Amber light glowing on the engine value. I am so irritated that I shouldn't have chosen myTVS, rather could have struck with Nissan only. I have no answers from no one.

Their car pickup organisation is very efficient. You get a message saying car has been delivered and someone will contact you.

Nobody contacts you for 24 hours nor do they pic up the call

I booked oil change service from mytvs and I was promised same day service. The pickup was prompt but then my real ordeal started. Within few minutes of the car reaching the hulimavu center, I was told that almost the entire car is in bad shape and the estimate provided was around INR 60K. I had sent the car for just oil change and they came out with long list of things to be done. I have maintained my car pretty well and the only problem...

I given my car for accident repair one month before, I’m not getting any proper status . It’s been more than one month. When ever I called the service advisor, I’m getting the false update and he saying that work is going on . I visited MyTVS Raja Rajeshwari nagar branch to check the status last week, it very pathetic to see my car in that condition. They not even started any work . Before coming there I got update like tinkering work is on progress. It is very frustrating, I just want to know the exact date, when I will get my car and let me know the correct status of work . I want someone to be call me back from MyTVS and update me the status and delivery date of my car.

I have booked for 2 wheeler service and also payment is done. It has been 4 days, the service person has not come to pick up the vehicle. I have been calling everyday and he shows no interest in oicking up my vehicle. I am unable contact customer service and also not able to cancel the service and get refund.

My contact - [protected], [protected]@gmail.com

My experience with MyTvs is very bad. I agreed for the charge 2500 towards general servicing of Maruti alto 800 Lxi - AP3903 and for 63 point inspection report.

They sent back vehicle without cleaning and washing for which they reduced 300 and allowed me to pay 2200.

I haven't received the bill. I haven't received the 63 point inspection report.

As advised by customer care, spoke to Godwin, Manager...

I have given my car for a general check-up and service on 25th March 2023.
Vehicle NO:KL07BP1629
JOB card Number RJC-KBNB[protected].
Service Assistant Name Surya- [protected].
The service Assistant informed me that need to replace the clutch full set and brakes of the car.
The technician handled the car very poorly and delivered it (01/04/2023) the in a very bad condition. the clutch was not working and gear shifting was hard. Also on the dashboard, the orange spanner light was on. I called Surya he told need to repair the gear. I was not able to trust My TVs so given the car to my trusted mechanic. He find out that the clutch and gear fixing was not proper also technician put the sensor wire in the gearbox which got cut due to the orange spanner light being on.

I have paid an extra 10000 to fix all the issues caused because of MyTVS their technician and Service Assistant

The invoice amount I paid to my TVs was 27802- Invoice Number CLS-KBNB23-01207.

Please provide me with the refund of the invoice amount and extra cost incurred
27802+10000 = 37802

If not get a solution then we will move legally

Dear Sir/Madam,
This is shanmugasundaram, yesterday after so many calls from the service center and promises about same day delivery and service cost I have given my car TN09BS3963 for Express car service and also logged one issue about Wiper water spray not working. Same day afternoon service person called me and reported about issues in my car while complete checkup (Suspension problem). I replied to him to not to do this time, will do after 10days. And i called him by 6:00P.M about the delivery time. But he said motor problem in their company for water wash. Next day i have to go on my regular Office work. So, I need my car. I request them to deliver by late night also. But after that Person sent one payment link and he told after payment only they will deliver the vehicle.
In that situation i don't want to argue with them and done the payment. I have attached the Invoice copy and Payment details screenshot. After car delivered i checked nothing have done. wiper spray, car interior, exterior, it is same as before. But i have paid for the Express car service for Rs.805.00 and original price Rs.1060. they have reduced the amount and delivered the car.
Please i need your help and suggestion from you whether the amount paid and their service is worth. Please help me on this and give me feedback.
Regards,
Shanmugasundaram
[protected]

I recently booked my car for express service. They just charged me 1486rs kept the car for 2 days and returned in same condition. They also never respond to calls and didnt return the car until I had to escalate the issue. This is Mytvs Guindy branch. They operate bad.

Hi i am owning the franchise of MYTVS two wheeler service centre SAHYOG MOTORS in Mangalore Karnataka
I have paid refundable security deposit which is not refunded to me for more than 6 months and employee is not receiving call and not replying to mails as well

I booked the car general service on 3rd April 2023. Driver picked the ca from my office in Oragadam, Chennai at around 12:30 PM. As promised the car after service will be returned on same day, may be late evening.

To my surprise dint receive ay call till 7:00 PM also. I tried contacting all the numbers received on my phone. No one pick the call. till 8:00 PM. Stranded in my office I had no choice booked cab paid Rs 700 for one way as my home is 45 kms from office.

Next day morning I tried calling various numbers and find out the service is still not done. I requested them to return as it is without service.

TVS car service wasted my time & money. I find them most irresponsible team, who has no regards to customer plight.