MyTVS Complaints & Reviews

I have done service last month peridicol maintenance they told interior vaccum ac air filter cleaning oil filter replacement but nothing has done properly they are not responding properly very worst service I have complaint already through what's app and this complaint forum also but here I have not get response

Dear MYTvs Car Service Team,

I hope this email finds you well. I am writing to express my profound
disappointment and frustration with the recent service experience I
had at your facility. The service I received for my vehicle AP10AK3857
has been nothing short of terrible, and I feel compelled to bring this
to your attention.

Approximately three months ago, I entrusted my car to your...

They did not service the complaint of engine crank indicator, informed it was heat plug issue and said they changed the heat plug and charged me 5000 for it. The same problem was there, for that they said it was they could not remove one heat plug because of which that issue. Then why charged me.

Total bill was around 30000 they charged fraudulent way of earning they have did

Nothing is checking in your General service, Doing only an oil change will not cost 1300, and you guys are trying to cheat the CUSTOMER by saying all internal parts are checked.

I raised a complaint that one of my accessories was broken and the chain was not cleaned, You guys said you would come and resolve the problem, but still no one reached me to resolve the problem. and the SUPPORT team is always ignoring my calls without reason.
Never ever call for any service going further, useless and ### service done.

Hi My car given for body repair in Bangalore it has been more than 4 days and no clue what is happening to my car is it safe? I just want my car back.

Corolla Altis, KA 03 MY 9754

I have given a car brezza GJ36F6197 for repair and servicing at My TVS, sector 75, gurgaon, Haryana. I was promised the car would be delivered within 4-5 days but it got delayed for entire week and then more. Now it is almost a 2 weeks and car is still not delivered. The executive are so inconsiderate and unresponsive that they r not even responding to any calls or text regarding the query and it been 3-4 days I m not able to get an answer leave about car. And they are so so unprofessional that they even drop the call in btw a call just to avoid any more conversation which happened 3-4 times over 2-3 calls which was responded in first week

I had given my baleno car for service yesterday at Mytvs workshop in guindy ..I asked them to do general service and to change front wiper blades alone ..They were constantly arguing to change brake disc n brake pad as it was a safety issue which I denied ..when they handed over the car in the evening, I was shocked to see that they haven’t done the service properly ..they haven’t cleaned the front banot and they haven’t cleaned AC...

Last month, I booked for a service request for my new Honda activa, In Bangalore, after several follow ups, they arranged to pick up the vehicle thru a contract driver, it was picked up st 8 Am in the morning, but, even, after 4 hrs, thats till 12 pm, no one either called or tried to confirm, if they, received my vehicle, it had Two lines ( about 2Ltrs petrol). pick up guy never have any receipt nor i received any message grom MyTVS. I was totally in panic. Ultimately, after about 5 hrs (at 1pm), i received whats up, saying that, all my bikes internal parts needs to be changed and cost about 7k plus. I was shocked, somehow, i requested them to do the oil change & gen service and return my vehicle. I feel, you have no control over your franchaise and thus your reputation is at stake. I will never go with you again nor I will alert the general public to avoid dealings with you., Thanks
.

I have given my car xuv 500 for service after the several follow ups of mytvs service center person. After that I have given my car for service... None of the service person were attending my calls and responding to the calls and not even job card was given in full one day.

I serviced my car numbered TN09BP3433 at myTVS -Medavakkam -chennai on 28th of September'23 and it was delivered by mytvs same day by 8.30pm

But they returned the car in damaged condition after service and they have not replaced the bulb as mentioned in the bill. So after receiving my car i reported to mytvs team regarding this issue and they sent the technician the very next day to replace the rear bulb. but they have not...

Booked for my car service yesterday night in Bangalore for mytvs. Pick up was scheduled at 8am morning and taken to hulimavu. Did as scheduled. However service engineer called to check the parts required to be changed n cost. Whopping Rs35000/-. I called to confirm to go ahead with normal service as booked. Checked with him.he said done oil change, all top up of coolant, cleaning of brake shoes, dry cleaning, cabin vaccum cleaning, tyre polishing,...

I have done car service couple of days back in mytvs.. after the service for 86000 paid some of service which I have paid has not done and after the payment not responding to my call interior lamp I changed for 1650INR but it is not working and company has lost the fuel cap.. asking for the solutiong but no response

I serviced my vehicle tn25ax6566 on my tvs service centre coimbatore .
General oil service after delivered a vehicle, while driving heared weired noise & vehicle shutoff on middle of the door only droven 4 kms . I got support after 3 hrs and they said battery failure. So I ask them to deliver the vehicle . They delivered vehicle without fitted battery tray, engine cover & air intake pi not pe etc .
I changed battery myself...

Poor Service Experience: I had very bad experience with the workshop's service. My issues was with the quality of work, unsatisfactory customer service.

Lack of Ownership: The mechanic and the manager at the MyTVS Ambattur workshop failed to take ownership. My car was fine but after service my power window was not working. My concerns was they did not accept responsibility for the problems or mistakes that occurred during the servicing process.

Attempts to Hide Mistakes: The staff at the workshop allegedly tried to hide their mistakes rather than addressing them openly and finding solutions. This lack of transparency can further erode trust between the customer and the service provider. My power window was not working, i found myself. the mechanic never shared with me. The driver from 3rd party shared the truth that when he asked the same in workshop then they said just drop it in customer place as it was like this before...

Unresponsive Customer Care: The customer tried to contact the workshop's customer care number[protected] but was unable to reach anyone.

I spoiled my 1 week... I will never suggest to go MyTVS workshop.

I serviced my renault kwid on 24/7/2023. Job card ref is RJC-KAMB[protected]. Your staff Ms. Sneha mob no [protected] contacted me & made lot of promises and after the vehicle is sent for service, she did not even pick up the calls despite my repeated attempts. She promised that complete scanning and details of service done with evidence, any other faults attending and service incharge conveying other possible service requirements to me. Nothing has happened and i doubt what kind of service was done to my car as there is no evidence at all. I work in TVS group in a senior position and i never expected such a poor service from MyTVS . G-omechnic used to give a complete and service update and Mytvs does not meet even the basics . Pathetic.

I got call from MyTVS telecaller Priya and explained about express service which is cast around 1400.
I gave my vehicle for that, but service was very pathetic.
When I Tried to reach the service engineer Karthick/Arul and telecaller Priya, they are not responding my call.
I didn't expect this kind of service from MyTVS.

I had given my car for repairing work to My TVS, Kalipark Kolkata. They took more than 1.5 months for repairing and after that when they returned, It was incomplete. I was following up with them but they are giving wrong commitment work will get done in 8-10 days. Such a unprofessional team who doesn't complete my work. I wondering when the manager will call to complete the work. They have given the same on mail.

I gave my Figo car for general oil service on June 30 at myTVS Ambattur. No issues with my car. They said in the evening that car wash alone is pending and will give by Saturday. Until Sunday evening I kept following up for no use.
Nobody will attend your call for sure. Then by Monday again after multiple follow-ups luckily I got my car without a proper wash even after 3 days.

I suspect for sure that Sat and Sun my car had been used by someone for their personal use and they returned it by Monday.
I did not ask for AC gas charging, but they did and told do you agree. Believe Oil change should have been done.
No proper water wash but they claim they did it.
No transparency from their side.
Funny thing is you dont have any responsible person to complain to.

I went on Saturday to check my car and i did not find it. Also i asked for an email id to raise a complain for that they replied " Go and search in google" . This is the level of responsibility they have.

People incharge for my turmoil. They will never answer calls and by mistake if they do they only Lie for sure.
Prashant - [protected]
Jaiyamurthy - [protected]

Ended up paying 5K Rs for such a poor service .

With the current Indian laws we cannot sue them as it will take decades to get it done i believe and hence no customer takes the risk of going to the Court, which is their advantage.

No LAW or GOD will come for our rescue.

Better go to a known garage or a dealer and get serviced even if its costly.

I gave my Figo car for general oil service on June 30. No issues with my car. They said in the evening that car wash alone is pending and will give by Saturday. Until Sunday evening I kept following up for no use. Nobody will attend your call for sure.
Then by Monday again after multiple follow-ups luckily I got my car without a proper wash even after 3 days.

I firmly believe that Sat and Sun my car had been used by them for their personal use and they returned it by Monday.

4 days for a general Oil service and that too after 100 followups.

I did not ask for AC gas charging, but they did and told do you agree. Believe Oil change should have been done.
No proper water wash but they claim they did it.

No transparency from their side.
The service message we get and what they bill will be different.
Funny thing is that you dont have any responsible person to talk to or complain.
The below people are responsible for my turmoil and nobody available at myTVS to take up the complaint.

Prashant -[protected]
JaiyaMurthi - [protected].

Saturday July 1 I went to their officer by 7 pm looking for my car and when i enquired for an email id to complain, they replied saying go and search in
google. This is their responsibility level.

As the rules and regulations in India favors these sort of fraudulent corporates, customers are left helpless as suing them is only waste of our time and money in addition to what all we had gone through with them.

Better go to a known garage or a dealer and get serviced even if its costly.

I have sent my Honda Amaze TN02BB2577 to myTVS Ambattur on 11th May Now the Owner Balajee ( [protected]) does not take the calls or return my car. Its pathetic to run a service center with such kind of customer service. I am going to log a Police complaint for the same.

Amlan Pal
[protected]