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National Highways Authority of India [NHAI]
National Highways Authority of India
Customer satisfaction rating: 3%
3975
COMPLAINTS
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National Highways Authority of India [NHAI] Customer Care

Website:
Facebook
Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2504
down
758

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Customer satisfaction rating
3%
Complaints
3975
Pending
0
Resolved
117
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] related photos (1928)

National Highways Authority of India [NHAI] Complaints & Reviews

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S
Jan 18, 2021
Delhi, Delhi
Chakia maithi toll plaza near parsoni khem toll plaza people are collecting toll in a very wrong way. Everytime they make an excuse that there is no balance in fastag even though I maintain sufficient balance in my wallet and they take cash from is without giving us receipt. And after sometime toll is deducted from my fastag wallet. This has become a regular habit of there..and when I tried to explain the matter to them they start fighting and said k complain wherever u want..please look into the matter and refund me my money .
Updated by Sakshi1718 Jan 19, 2021 Wat is the status of my complain

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    A
    Jan 18, 2021
    Goalpara, Assam
    While I was crossing the Madanpur Toll Gate under Kamrup District Aasam I faced the following issues:
    1. The queue...
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    S
    Jan 18, 2021
    Kolkata, West Bengal
    On[protected] vehicle no WB37D7146from Chennai to Kolkata reached toll at 0600 hrs but despite sufficient balance it was denied...
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    B
    Jan 17, 2021
    Mumbai, Maharashtra
    The highway is not properly maintained.

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      K
      Jan 17, 2021
      Delhi, Delhi
      My fastag airtel account was debited and I was forced to buy a ticket because my vehicle was showing blacklisted, when it was not.
      I had 1000 rupees in my airtel account.
      Kindly refund the money as soon as possible.

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        S
        Jan 17, 2021
        Aurangabad, Maharashtra
        While travelling from jalgaon to Nasik on[protected] tootax was debited through fasttag as well as manually.
        Also...
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        S
        Jan 17, 2021
        Bengaluru, Karnataka
        Yesterday i was travelling on chennai - tiruchy highway, I crossed paranur toll gate morning by 9.21 AM and the same toll gate i crossed in night 8.06 PM ( Within 24 Hrs ). But they have charged me Rs 60 + Rs 60 ( Instead of Rs 60 + Rs 35 ), Similarly for Athur Tolll gate
        Up

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          A
          Jan 17, 2021
          Mumbai, Maharashtra
          No where available facilities of rest room .

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            D
            Jan 17, 2021
            Pune, Maharashtra
            We have lot of Encroachment on NHAI Aquaired land .. they have suffering on traffic on Dhule on chalisgaon chaufully, there...
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            C
            Jan 17, 2021
            Delhi, Delhi
            I have been charged with fast tag on duhai T-3 plaza eastern pheripheral express.
            They charged me with fastag 15 rupee and then said your fastag is blacklisted and also asked 155 rupee cash slip.
            I have the slip and fasttag deduction message .
            Charged with fasttag and also with cash slip.
            Charged with fasttag and also with cash slip.

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              A
              Jan 17, 2021
              Hayes, United Kingdom
              I have crossed shahar toll plaza nh52 on 10 jan 21 at 11.50 am my fast tag showing black listed so I have paid in cash but after some time after crossing toll both I got message that your fasttag charged by 45 rs.
              Cash and fastag both charged at same time

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                K
                Jan 16, 2021
                Mumbai, Maharashtra
                Why when I travel from Dehradun to Ponta sahib pay toll when we are entering to Himachal prades to visit Gurudwara...
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                K
                Jan 16, 2021
                Mumbai, Maharashtra
                When I am entering from Dehradun to ponta sahib we have to cross uttarakhand state boarder and has to enter Himachal pradesh to visit ponta sahib town to visitPonta sahib gurdwara
                why common people has to pay toll when they are travelling on their own cars infact it is wrong collection and must Welcome into their state with happy smile instead wrong collection of toll charges

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                  S
                  Jan 16, 2021
                  Mumbai, Maharashtra
                  SBI FASTag Acc ending with 73AA0 VRN: MBHGWB22SKK3 debited Rs.95 Toll Charges at Nanguneri on 13-Jan-2021 04:39:05 PM Bal...
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                  C
                  Jan 16, 2021
                  Delhi, Delhi
                  I was charged 155 instead of 15 on meerut express highway because they said my fast tag is black listed. But at entry my fastag worked and it has 348 balance . They took 155

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                    M
                    Jan 16, 2021
                    Thiruvananthapuram, Kerala
                    Today my vehicle KL 07 CP 0525 passes 10.13 am paliekkara toll Trichur Kerala.my fast tag have Rs.530 balance.but the barrier...
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                    S
                    Jan 16, 2021
                    Singapore, Singapore
                    Fastag is not working properly . It is making long long queue today. Not properly managed toll plaza

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                      M
                      Jan 15, 2021
                      Rajkot, Gujarat
                      At 15th jan 2021 we are traveling from junagadh gujarat to rajkot on national highway its our first time to drive with fast...
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                      R
                      Jan 15, 2021
                      Mumbai, Maharashtra
                      Additional charge taken by toll unit on the name of non-compliance of Fastag, whereas governement already extended the mandate...
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                      R
                      Jan 15, 2021
                      Visakhapatnam, Andhra Pradesh
                      Dear Sir,

                      My car no KA05 MR 8654 was used Bangalore elevated tollway Pvt Ltd road on 14.01.2021 at 3:11pm.br...
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