National Highways Authority of India [NHAI] Complaints & Reviews

Unethical Behavior and extra double payment taken in cash

Fast TAG was available in CAR but still person available at counter ask to pay cash or return the vehicle.

I show him that while crossing 4th Jan, 2024 same toll TAG was working and even 6th Jan, 2024 was travelling from Nathdwara Rajasthan to Ahmedabad and all location TAG was working and amount was debited from my TAG With vehicle Number- UP78BP2438....

Dear Sir/madam,

I am a small transporter and utilise beawar pali nhai project highway. Normally my carriers are within permissible weight limits. However at times, few carriers are shown higher weights at toll booths, and since I know that my carriers are within limits, they utilise static weigh bridge where I get refund. Few observations that I have noted in levying overload charges I am sharing with you since illegal activities...

National highway from Coimbatore and Salem is very damaged and there are lot of path holes and lot of patch work … user collection fee ins 120 rupees but this road has been like this for almost 3+ years...

Dear Sir,

Today (03rd Jan 2024), I went to Dehradun from Rishikesh and while going toll was deducted as usual but when I was returning, I was supposed to pay half of the toll as I was returning same day. But the people at the toll were very rude and told me that my fastag is not having enough balance. I thought it was my mistake and I asked them to take Rs 100 (Rs 50 toll + Rs 50 fine) but then there were so many around me...

DATE:-06/12/23
without passing through toll plaza, your plaza deduct the amt of 140 from my tag which shows the irregularities in their work....

I was crossing from pipli Odisha toll plaza I had balance in my fastag account but toll staff refused to cross the barrier as they're physical scanning machine showed low balance and they shouted at us to move out of the line and started misbehaving with us even local police was involved....

During may travel on dated 11/6/2023 I paid Toll at Hiwargaon Pavasa Toll plaza . My vehicle number is MH14 JH4796 . I observed that the Toll was deducted twice from my Fastag account . I am attaching the image as a proof in the attachment . Please look into this as resolve asap....

Dear Sir / Madam,

During my travel on dated 11/6/2023 I paid toll at Hiwargaon Pavasa Toll Plaza. When I checked my statement, I observed that the toll amount was deducted twice for the amount of Rs 105/- . I request you to refund the toll amount of Rs 105/- to my Fastag wallet asap.

Please refer the attached image towards the proof of double payment.

Thanks & Regards
Balkrishna Borbande...

On dated[protected] i was travelling from jaipur to pali in my car RJ16CA5669 and on Datisa to Jaipur before the toll i recharged my fasttag with 500 rs and the before recharge the balance was 56 rs. The toll person said that the fast tag is not working so u have to pay 160 (80 rs toll and 80 rs penalty) i requested him to check properly but he refused to do so and charged 160/- rs, while he was making the slip, i showed him the message of...

Dear sir

This is Pradeep Velmurugan from madurai.
I am using Ford ecosport vehicle TN64U8566.

For the above mentioned vehicle I am using fast tag from IDFC bank. I crossed kappalur toll plaza near Thirumangalam, madurai around 11:30 am in third lane. The toll women representative told me that my fast tag is blacklisted and I have to pay 200 ruppees to cross the toll. I enquired about the fast tag again...

1. Incident occur in dule, maharashtra, Avdhan Toll.
2. Commom public going toll booth line
But this toll walo ke bap ki toll walo nay get khol kay jane diya bina toll deeye....

Dear Team Bhadrabaad toll plaza deducting toll tax without any vehicle movement because today on date 25/12/2023 at 15:42:48 deduct 95 rupees without any movement of my vehicle UK08X0448 from my fast tag Account HDFC Bank so please take action against my complaint and unnecessary recovery.
Regards
Meena Rawat
UK08X0448...

At ghaggar toll plaza my toll was also deducted from fastag inr 115 and the barrier did not opened and i had to pay 230 inr amount.
This means something is not right with the people or the technology.
Please could you refund and make sure it is working fine.

I have enclosed picture of toll deducted from fastag and cash receipts paid by me at same time and date for vehicle number DL 10 CG 6944...

I would like to bring to your attention an issue concerning the toll plazas on the Pali-Jodhpur highway (NH65). There are two toll plazas along this route, and I have observed that the distance between both toll plazas is stated to be 30 km.
The toll plaza on the Pali-Jodhpur highway (NH65) is first encountered at Pali Gumti, followed by the next toll plaza at Nimbali toll plaza.
I kindly request that the relevant authorities...

Hi,

I am physically challenged person and have applied exempted fast tag in Oct month. Ro has been approved and pending with CO approval for more than 2 months. Kindly approve....

Washroom was very untidy and dirty water taps were broken there was no water facilities available at sohna toll plaza, please resolve it as soon as possible very much disappointed...

During my journey from Delhi to Chandigarh on December 15th, I stopped at the Derabassi (Punjab) toll plaza and used the restroom facilities. Unfortunately, I was disappointed to find the toilet in an unsatisfactory condition, with broken seats and a dirty wash basin. The overall hygiene was subpar, giving the impression that the facility had not been adequately cleaned for an extended period. It seems that the management of the toll plaza...

Hi I son of c narayanamma holding a property survey no 2/2, attibele, Bangalore 562107. Request for survey and show the extent of land taken for road in attibele office, then they called hanumantappa ([protected]) in electronic city office and told about the same on 14/12/23 and from then he kept telling lies and postponed from coming to place and when I called today he responds rude way stating I can’t come i[censored] want go and give complaint...

One of the worst maintained toilets used sanitary pads are stuck on doors no flush no water no door latch....

Dear Sir

I am using toll regularly at Kollapancheri and Palavedu

The charges are varying daily. They are charging Rs 23 for both up and down separately on some day. On some days, they charge Rs 23 and Rs 12.

My phone no is [protected]

Mail ID: is [protected]@yahoo.co.in...