National Highways Authority of India [NHAI] Customer Care
National Highways Authority of India
Website: | www.nhai.org |
Address
G 5&6, Sector-10, Dwarka New Delhi New Delhi District Delhi India - 110 075 |
Customer Care Phone Numbers and Contacts
Fax:
Fax:
+91 11 2509 3507
+91 11 2509 3514
Customer satisfaction rating

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
National Highways Authority of India [NHAI] related photos (1928)
Complaints with pictures are more trusted and informative View all
National Highways Authority of India [NHAI] Complaints & Reviews
Sort by:
National Highways Authority Of India [NHAI] — Regarding wrong toll collection
Chakia maithi toll plaza near parsoni khem toll plaza people are collecting toll in a very wrong way. Everytime they make an excuse that there is no balance in fastag even though I maintain sufficient balance in my wallet and they take cash from is without giving us receipt. And after sometime toll is deducted from my fastag wallet. This has become a regular habit of there..and when I tried to explain the matter to them they start fighting and said k complain wherever u want..please look into the matter and refund me my money .
Post your Comment
While I was crossing the Madanpur Toll Gate under Kamrup District Aasam I faced the following issues:
1. The queue...
1. The queue...
On[protected] vehicle no WB37D7146from Chennai to Kolkata reached toll at 0600 hrs but despite sufficient balance it was denied...
National Highways Authority Of India [NHAI] — Travel between kadapa and kurnool on nh
The highway is not properly maintained.
Post your Comment
National Highways Authority Of India [NHAI] — My fastag airtel account was debited and I had to simply buy a ticket because my vehicle was showing blacklist when it was not
My fastag airtel account was debited and I was forced to buy a ticket because my vehicle was showing blacklisted, when it was not.
I had 1000 rupees in my airtel account.
Kindly refund the money as soon as possible.
I had 1000 rupees in my airtel account.
Kindly refund the money as soon as possible.
Post your Comment
While travelling from jalgaon to Nasik on[protected] tootax was debited through fasttag as well as manually.
Also...
Also...
National Highways Authority Of India [NHAI] — Up & Down fare not collected, Both the way single trip fare is collected.
Yesterday i was travelling on chennai - tiruchy highway, I crossed paranur toll gate morning by 9.21 AM and the same toll gate i crossed in night 8.06 PM ( Within 24 Hrs ). But they have charged me Rs 60 + Rs 60 ( Instead of Rs 60 + Rs 35 ), Similarly for Athur Tolll gate
Post your Comment
National Highways Authority Of India [NHAI] — No share available facilities of restrooms
No where available facilities of rest room .
Post your Comment
We have lot of Encroachment on NHAI Aquaired land .. they have suffering on traffic on Dhule on chalisgaon chaufully, there...
National Highways Authority Of India [NHAI] — Charged with fasttag and also with cash slip.
I have been charged with fast tag on duhai T-3 plaza eastern pheripheral express.
They charged me with fastag 15 rupee and then said your fastag is blacklisted and also asked 155 rupee cash slip.
I have the slip and fasttag deduction message .
They charged me with fastag 15 rupee and then said your fastag is blacklisted and also asked 155 rupee cash slip.
I have the slip and fasttag deduction message .
Post your Comment
National Highways Authority Of India [NHAI] — Cash and fastag both charged at same time
I have crossed shahar toll plaza nh52 on 10 jan 21 at 11.50 am my fast tag showing black listed so I have paid in cash but after some time after crossing toll both I got message that your fasttag charged by 45 rs.
Post your Comment
Why when I travel from Dehradun to Ponta sahib pay toll when we are entering to Himachal prades to visit Gurudwara...
National Highways Authority Of India [NHAI] — Strong toll collection
When I am entering from Dehradun to ponta sahib we have to cross uttarakhand state boarder and has to enter Himachal pradesh to visit ponta sahib town to visitPonta sahib gurdwara
why common people has to pay toll when they are travelling on their own cars infact it is wrong collection and must Welcome into their state with happy smile instead wrong collection of toll charges
why common people has to pay toll when they are travelling on their own cars infact it is wrong collection and must Welcome into their state with happy smile instead wrong collection of toll charges
Post your Comment
SBI FASTag Acc ending with 73AA0 VRN: MBHGWB22SKK3 debited Rs.95 Toll Charges at Nanguneri on 13-Jan-2021 04:39:05 PM Bal...
National Highways Authority Of India [NHAI] — Charged more by doing fastag fraud
I was charged 155 instead of 15 on meerut express highway because they said my fast tag is black listed. But at entry my fastag worked and it has 348 balance . They took 155
Post your Comment
Today my vehicle KL 07 CP 0525 passes 10.13 am paliekkara toll Trichur Kerala.my fast tag have Rs.530 balance.but the barrier...
National Highways Authority Of India [NHAI] — Toll plaza at Krishnagiri
Fastag is not working properly . It is making long long queue today. Not properly managed toll plaza
Post your Comment
At 15th jan 2021 we are traveling from junagadh gujarat to rajkot on national highway its our first time to drive with fast...
Additional charge taken by toll unit on the name of non-compliance of Fastag, whereas governement already extended the mandate...
Dear Sir,
My car no KA05 MR 8654 was used Bangalore elevated tollway Pvt Ltd road on 14.01.2021 at 3:11pm.br...
My car no KA05 MR 8654 was used Bangalore elevated tollway Pvt Ltd road on 14.01.2021 at 3:11pm.br...
Latest Resolved
- Misguided and pressured to pay in cash in fastag lane
- Fastag extra charges
- Excess collection of toll charge
- Harassment of passenger buses in toll plaza
- Unwanted and double parking of container as well as wrong direction driving of container on NH 348 Panvel JNPT road
- Misbehave and stand me in que for long time
- Charged extra toll fee and mental harassment
- Toll Exemption
- amount deducted for fastag but not credited to fastag wallet
- Not enough line for without fast-tag
Featured Complaints
National Highways Authority of India [NHAI] National Highways Authority of India [NHAI] - debiting more money from the card and giving receipt of less money. National Highways Authority of India [NHAI] National Highways Authority of India [NHAI] - active 'fastag' was showing as 'blacklisted' and collected double charges by cash National Highways Authority of India [NHAI] National Highways Authority of India [NHAI] - wrongly collected fare for return journey on nasirabad - kekri - devli toll