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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jun 19, 2026

Complaints 8475

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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Highways Authority of India [NHAI] reviews & complaints page 4

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What is the point of building 6 lane road if the speed limit is 80 km and some times 40 km on national highway. Its awful to drive at such a low speed when u are paying for road infrastructure, roads are built to save time and travel at ease and not sleep while driving, 40 is just not done on national highways. On NH 48 from gujrat maharashtra border to mumbai the speed limit has changed just to cash on money and not to make life easy for...

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Address: niyamatpur toll plaza

While travelling from bareilly to delhi,
there was a queue of approx 1.5 km and toll personnel did nothing about it, after we reached, we enquired about 100 metre rule and why are you so unconcerned about it, he said ki "y sb kch ni hta, kahin upar bat kr lena abi toll do ar jao "
i want to file complaint against it,
name was niyamatpur fee plaza, and i have recording of it as a proof.
this has happened third...

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It is a newly opened toll gate. Past three months its under operation. I am living 13kM away from toll gate. As per govt policy up to 20kM from tollgate it will be considered as local and they can avail local pass. But the varadharajpuram toll gate neither issuing pass nor considering as local.

Employees of this toll gate claiming 2Kms only considered as local and daily there is issue happening in this toll gate. No authorities...

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Address: Zhadshahpur belagavi

During the current construction of the NH4A HIGHWAY connecting belagavi and Goa there lies an oil depot and a FCI collection point of grains and a petrol pump plus a lot of industries in and around which is now comming under a flyover and there is no provision of and entry and exit for that flyover which in turn will cause atleast 300-400 trucks filled with fuel and chemicals ( industries) everyday to move on the service road passing small...

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I am customer taken a rented car and traveling from Bhubaneswar to Banapur. While going towards Banapur I need to cross the toll called "Godipada Toll Plaza". I went without any issues and while coming back to Bhubaneswar though in the wallet amount it available the toll person intentionally said the amount is not available in the fast tag and took double the amount as cash which is 150 rupees. I am surprise hearing that many peoples...

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Address: Kobdi toll Plaza Bhavnagar

Respected Sir,
Want to complain about the KOBDI TOLL PLAZA which is located in Bhavnagar district. From 8 vehicle line only 2 they run rest is always off due to which lot of traffic occurs everyday it take more than (15-20 min to just cross toll because of not working lines.

Please take strict action against this toll and when people asked about this problem staff is very rude & speak bad words.

Thank...

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Vehicle no - UP16CH0868, Fast Tag ID - 34161FA820328E40121B1E40

On 24-Jan-2022 i was stopped at the KATHUWAS TOLL PLAZA.
Operator informed me that my TAG is BLACKLISTED whereas my TAG was active.
Operator asked me to pay in CASH a sum of Rs. 70/- to cross.
After crossing the TOLL Gate I found that Rs. 35/- was deducted for my FAST TAG wallet as well.
When I crossed checked the slip found that operator...

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Me and my family was going back home in middle comes somatana phata we were local then also they changer us toll we told them that toll is free for maval people as toll comes under taluka maval but they not listen and incharge of toll plaza started making fake video
And are Mla sunil aana shelka also declared that there will be no toll for maval public but they are still charging toll and there fast track is also not working properly...

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Toll is collecting manually at Kovvur Toll plaza Andhra Pradesh. The vehicles are queued up about two kilometres. The waiting time to cross the plaza is about an hour....

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Address: Sonepat

Hello,

My self ravish from sonepat, Sir/ma'am on (4th of December 2021) i was travelling to fridabad via KGP(Eastern Peripheral) on my bike and met with a severe accident just due to BAD BUMPS in the road.
It was that bad, i got 4 fractures and bike got badly damaged.
I just wanna know why NHAI recover road taxes and these toll taxes and all, if you cannot give the good roads, its very bad if your people getting...

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This toll plaza does not have Fastag and number of lanes are very few. ONe has to wait 20 minutes at least to cross the plaza. Also the roads around it are in pathetic shape....

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Address: Kovvur Toll Plaza

Kovvur Toll Plaza is not accepting Fasttag due to which long lines and waiting time for travellers.

Please have Fasttag activated at this Toll Plaza immediately.

Digitalisation is complete when all are covered....

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As per my observation only in junctions lights are working and in remaining areas they are not switching on the lights on the chennai- kolkata national highway. Daily I'll travel on the same highway but, not even once I have seen the complete highway with the lights on. Can i know the reason?...

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Address: Hyderabad-warangal(guduru toll plaza)

As per indian new rules of toll, a vehicle should no be waited more than 10 sec at toll gate, at guduru toll plaza(hyd-wgl) highway most of the time people are facing problem .waiting in queues even though of new regulations .workers are making excusses of there fastag reader machine and some time vechile at front waiting 10 -15 min(happened with me), Most of the time this is happening at guduru toll,...

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As per the project details, the NH209 road from NICE junction to Kanakapura will be converted into a four-lane and the stretch from Kankapura to Tamil Nadu border (near Chamarajanagar) will be an improved two-lane road.

Kanakapura Road is a vital link to the city.

As it is an accident-prone zone, it requires immediate widening.

Lack of proper roads, rash driving, inadequate sign boards and a lack...

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DL Number available as backlog entry vide Application Number :[protected] get it Approved. Then only Apply for DL services....

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Dear,
Sir/Madam,
Yesterday[protected], I was penalised Rs 100 at Raha Toll Plaza Assam stating that my FASTag did not have sufficient fund whereas, I had a balance of Rs370.

Ticket No. 401018
Vehicle No. NL 02 CA 0600

Kindly look into the matter and take necessary action.
Thanking you,
Yours faithfully,
T Temjen...

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Address: kadathanamle toll.plaza.. doddaballapura to bangalore road

Sir
I was driving back to Bangalore on doddaballapura to Bangalore road on my car ka05mn5570 at 3.45 pm..due to toll issues at kadathanamle toll plaza i had to wait for 15 mins.. as there is. Rule to not to take the toll fee of it exceeds 3 mins.. but your toll.persons hve deducted . I have the video evidence.. pls pay back the fee and penalty for wasting my time...

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Dear Sir/Madam,

The situation of NH 709B is in a pathetic situation. There are holes and road is in serious bad condition. Request to you to please get rectified as most of the people are using this National Highway. It does not look like a National Highway....

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Address: LAKVIN Sankranti Residency, 108, Reflex Layout 2nd Cross, Uttarahalli Kengeri main Road, Beside JSSATE Boys Hostel, Srinivasapura, Bangalore 560060

Dear NHAI,
I am regular traveler from Bangalore to Shimoga (Karnataka) using NH47 and then NH369. It would take less time to reach Chitradurga using NH47. But Once I cross NH47 to NH369, then to complete 100KMS, it will take more time and the condition of road is very bad. I would request NHAI to repair NH369 from Chitradurga till Shimoga. The road from Chennagiri till Shimoga is in worst conditioin. I think the road standard is not...

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