Netmeds Complaints & Reviews

Item supplied by Netmeds vendor was different against the ordered item and hence returned. Vendor is not willing to issue a reverse package note and is not refunding miney. He insist that I can purchase other medicines worth the amiunt paid and he will not refund money.
Issue raised with Netmeds but nothing happened. My order was with Netmeds and the vendor was chisen by Netmeds. Hence, Netmeds should ensure that the vendor refunds...

Order ID =[protected]W
Order Placed = May 11, 2022 10:12 PM

I ordered a product form netmeds. Delivery boy didn't deliver my product and he also returned my product but not received my refund money.
if you are not able to refund my money then I will take legal action on this matter....

I have ordered a product in netmeds
After payment deduced from bank
Its showing order has been declined
Plz solve this problem as soon as possible...

Hi,
I ordered medicine from netmeds on urgent basis. At checkout page it shows order will be delivered within 2 days. So, I ordered it on 26th May 2022 and the page displayed EDD 28th May. I was waiting for my order and continuously tracking it but there was no update for 2 date i.e. 28th May. I contacted Cs multiple times they told that order will deliver by 29 and EDD is 29th. Today is 29th and still i've not received the medicine....

Sharing my first encounter with Netmeds and the way Netmeds team behaved till now:

1. I ordered a few medicines on[protected].
2. Requested to return the same on[protected].
3. After multiple follow ups with NetMeds via Chat, Email and calls, finally the return pickup was made on[protected].
4. Since then I have been waiting for a refund. Neither I get any confirmation nor do I have any request ID. Even...

Cancellation of order was done on May 10th. After waiting for 10 days for the initiation period for transaction. I had called to customer service regarding the issue. But none of the customer service people have responded correctly. Even by today the refund payment has not been sent.order[protected]A...

REMAINDER -2, We Are Proceeding with consumer Legal Complaint in Recovering our Amount . We stopped Buying From Netmeds as Refund has not happened. To continue the Purchases we Need Refund First.

On Tuesday, 10 May, 2022, 01:49:27 pm IST, Sekar AKG wrote:

Dear Mr. Alankar

Order No.[protected]A
Ticket No:[protected]

The Return Pick was Done on 2nd may Already and Now...

Here is my issues, placed the order on saturday 21st May 2022, Estimated delivery was 22nd May 2022, I had called netmeds call support 22nd asking for order status, he assured me of delivering it by EOD same day, FAILED to deliver, I called 23rd Morning, he said escalated again will be deliverd by EOD, FAILED to deliver, again at evening i called since no change in order status, he also said same thing, I asked them to connect to superiors,...

Hi my father is a diabetic patient for daily use he needs medicine first time I order using netmeds app and paid online and the doctor also been approved for prescription I ordered on 16 may 2022 and the estimated delivery was 17-18 and today is 23 please take some action because this is very needy medicine for a diabetic patient....

I have placed an order in Netmeds, on April 17th, but the medicines aren't delivered. The next day, I receive a notification stating my order has been declined without stating a reason, and I didn't receive any refund till now. Even the order has been vanished from the list of orders. I had tried contacting them several times, but no response. I had placed an order again, after two days, but cancelled it immediately, with the fear of loss...

Dear Sir/ Madam,

This is Elambarithi from Tamilnadu, I have booked a doctor consultation in the early morning, but I didn’t receive any calls from your side. I have called the customer support at 9.15 am in the morning, a lady from there told me that you would receive a call in next 30 minutes. But I didn’t get. Again at 9.50 am I have called the customer support, a guy told me that you would receive a call in 2-4 hours....

I had contacted netmeds since 7 days and every time they told you will receive medicine tomorrow but I didn't get my medicine yet. I talk to Swati there senior representative (Employee id 50106446...

@NetMeds i ordered some medicines but the order has been declined however money is deducted from my account, refund my money asap... A lot of people have been having the same issue...

I have placed order on Netmeds of rs 3909.67 on 8 may 2022.
Due to technical issues from their side my account debited but app doesn’t show status of order placed so they cancelled my order but not giving my refund its been now more than a week they haven’t initiated my refund.
I have provided them all necessary details but they are not doing anything...

I have placed order on april 12 th 2022 for my mom from her mobile [protected] dabigat150 MG-15 pax but they have cancelled my order and I didn't receive my refund till now. I have contacted them through all modes, emails phone calls and attachments them my bank statement and phoneme statement ( original mode of payment) but the only answer they said was refund initiated and will come to the source account in 1-9 working days. And some time...

I have ordered thru netmeds on 22 march 2022. even after so many calls and messages to customer care number i have not received my refund for incomplete order. customer care executive are making false commitments for refund. i am not getting any kind of solution even after 1.5 months. i believe this platform is purposely made for justice to customer. please help.

account no: [protected]
order id:[protected]ASO5br...

Dear Sir/Madam,
My prescription medicine in order no[protected]M is delayed beyond promised delivery date and customer care people are only pacifying me and doing nothing to expedite the delivery. As such I had buy the medicine locally. Kindly refund me....

Order placed - 01 May 2022
Order received - Between 5 may to 9 may 2022 (it was a big order, hence was delivered in 4 parts between mentioned dates)

Product ordered - Whisper Ultra Soft Air Fresh Sanitary Pads (XL plus)
Product received - XL instead of XL plus

Wrong product receiving date - 6 or 7 may 2022

Order ID :[protected]AS03
Ticket No: - [protected]
Ticket...

My Registered Mobile No. [protected]
The following medicines has been ordered on 10th May 2022. Till now not delivered and no information about refund status . Customer care No. is not reachable.
Nurokind LC 15 No each 2 Strips Rs. 313.86
Reswas Cough Syrup 120 ml Rs. 81.56
Atocor 10mg 14 No each 3 Strips Rs. 207.24
Basaglar 100iu Cartridge 3 ml Rs. 498.75.
These medicines are critically needed for...

Hello,

I ordered a product in NetMeds online. Product was sold by rupees 1064. Ordered on 12 of May 2022. Now they're calling me and asking extra money, since the product price was increased. They sold for an amount and now they're asking for more money. This is unacceptable. How can they ask for more after a product had been sold.

This product should have been delivered today but they asked more money, since...