Netmeds Complaints & Reviews

Medicines not delivered even after three weeks had been passed after due delivery date...

I had placed an order[protected]A) of common 12 items on 14th June and whilst placing order it was mentioned will be delivered by 17th of June. It is 22nd June and still orders are not processed. They also cancelled some medicines stating out of stock but no refund was made. I have made several calls and sent several emails but there is no luck.

1) If medicines are out of stock why does it accept order and take payment,...

My experience with Netmids is pathetic and killing experience. I ordered medicines for my grand father who is cardiac patient and running his life with the medicines. Netmids team doesn't know when medicines will be delivered. Customer support team keep raising for everything and it is of no use. They did not even care of taking action and also suggested me to cancel the order. I sent email to their escaltation team to get the help and no...

I am unable to login my netmeds account since last 1 month. I have to order medicines urgently. My money also stuck into Netmeds wallet. Please help. My Login I'd is [protected].
At the time of login it show invalid login. I have raise issue to customer care of netmeds.com but they are not resolved it....

I really regret buying from netmeds, I received the wrong order, when I asked for replacement or refund they just keep on replying we have forwarded your request to the concerned team but one week passed by and I did not receive any reply. Later they started threatening me that I should reply to mail or else they will close ticket in 24 hours. I already replied to their mail and continuosly sent them reminder, still after 6 days they are...

Team Netmeds,

Order:[protected]W

Rosuva gold delivered other than Rozagold.

Netmeds has supplied the medicines other than what was ordered and prescribed by cardiac specialists. It has already been more than 2 weeks since we tried reaching out to you. I have contacted your team more than 4 times, and I always hear the same response.

"We have escalated it, and you should...

Hello,

This is regarding the order#[protected]A.

I ordered a Niamax-D gel 30g but I received the 20g package. I've been following for over 15 days with no proper response from Netmeds Customer care. Please help....

Hi, a product of ayur shampoo has been ordered on June 13 and the issue is that still it is not delivered. Please try to rectify this issue and kindly so the needful by delivering the product.

Thank you...

I ordered the medicines on 17th june, since then the order tracking status is showing consultation scheduled. Medicines are to delivered on time. This is not the service i expected from the netmeds after placing my first order from their app. Look into this urgently, i cant wait more as the order amount is about 4300 Rs fearing that they would be drown....

Hello,
Your Netmeds order id[protected]ASO1 has been placed on 14.06.2022, but we have not received any delivery of yet. I am waiting so many days 15, 16, 17, 18, 19 and 20. When i track the product it's show out of delivery. It's repeat every day..
I tried to contact with delivery agent but any details of delivery agent.
At least I calling to Netmeds customer care but they have no patient to listen my complaint.br...

Medicine not delivered more than 10 days, raised multiple requests no response. Pls assist

Order ID[protected]A...

I tried to place order of item "organic india breath free 60 cap.", the amount deducted from bank, but order not generated. Total hopeless service of netmeds, already FIVE DAYS crossed, but no action by netmeds.

Transaction details:
UPI/TWID REWARDS GL/[protected]/Upi Transaction Cha/Ref No.: UPI[protected], Amount -196.75

Date of transaction: 15/06/2022,
Netmeds complaint no.: [protected]br...

I had ordered an ointment on 13th June which obviously I needed as soon as possible. Since it showed delivery date to be 14-15 June I went ahead with ordering.
But today its 19th and I haven't received the product. I have called the customer service multiple times but nothing could be resolved.
Infact, on 18th I asked the executive to cancel the order but even that hasn't been updated on the app and now it shows out for delivery....

I have ordered medicine on the netmeds portal using payment option of Paytm Postpaid. My payment has also got deducted for Rs. 1868/- on 29.05.2022 for which the order status on the Netmeds app is showing it has been declined.

Since than i have raised ticket also on the netmeds portal. My ticket No is [protected] registered on 31.05.2022. After that i have recd. confirmation of order which has been placed is correct order &...

I placed an order of medicines with Netmeds on 1 June the expected date of delivery was 4-5 June, but I didn’t get the delivery till 7 June, so I called them they cancelled the first order and placed the second order from their end on 9 June it’s 17 June today and again same thing happened the delivery is showing as RTO I wrote mail to them that I do not want the medicines now refund my money but neither they are refunding the money nor...

I had made medicine purchase of 1019.67 INR twice from Netmeds app on 13th June 2022.Payment was successful on both occasion and was confirmed by Phonepe as seen in attached screenshots.After chasing for 3 days, NEtmeds confirmed that they received 1st payment of 1019.67 INR but kept on saying they are yet to check for 2nd payment of 1019.67 INR.

Despite Numerous follow up from Customer support, no satisfactory response was...

I regret ordering from Netmeds. Worst experience ever. Talked to Employees four times and conveyed that it is a medical emergency, and even then it is 10 days late. I have not received the parcel yet. I contacted customer care services and they talked very rudely and hung up the call on me. Lodging the complaint about wrongly claiming single-day delivery (Medical emergency) and fastest delivery and unethical behaviour....

Order ID:[protected]A. I have ordered online some drugs and on instruction of my doctor to stop some drugs I requested return of drugs to Netmeds Customer Care. On the allocation order number 22TQY4S1315, based on OTP received (103706) to my mobile, Netmeds Delivery man Mr.Jeyabalan P (mobile: [protected]) taken delivery of following drugs on Saturday 11th June 2022 around 7.15 PM. (Drugs returned: Nebicard 5 mg-3 strips, Daztor 10 mg-2...

I order some medicine on 6 june 2022.Amount of rs.808.59 got deducted but order not placed.i call many times to customer care but no resolution provided. Kindly refund my money asap.
Ravi raj
M.[protected]...

I have ordered Volini Maxx 55 GM in two quantities, which consists order no.[protected]A dated 09th June 2022. Today delivery boy came to house for delivery of product. The product was not available in packet and packet was in tampered mode, the same same was given in writing to delivery boy. What's a nonsense? We have lost the trust on NETMEDS and also will advice to near and dear for same. Very disappointed for the above mentioned...