Netmeds Complaints & Reviews

Not happy with Netmeds services, I placed an order thru mobile application on 23rd June with order ID:[protected]M with estimate delivery time of 2-3 days i.e 26th June and I faced challenged with two things
1. Promo code not applied at the time of placing the order
2. Order not delivered on time

Regarding Promo code I called the customer care executive on 24th June and he promised me that difference...

I have ordered 9 medicines through Netmeds. Money has been debited but order not listed on “my orders”. Placed order on 26 June 2022 and no action yet. Please resolve with immediate effect....

Netmeds through qwik courier has not delivered yet my two prepaid medicine orders for last two weeks.
What to do...

Three transactions got declined

1st transaction- 20 June 2022, Rs 1181.25
Ref no:[protected]
Time: 12:55 pm

2nd transaction- 20 June 2022, Rs 1181.25
Ref no:[protected]
Time: 12:53 pm

3rd transaction- 28 June 2022, Rs 1575
Ref no:[protected]
Time: 11:33 am

For the first two transactions, I haven't received the refund yet and it's...

I made a prepaid order on 24th June 2022 with transaction ID- T2206241114269339007064 but they didn’t send me my order or refund my money. Also they are not updated my order status. They are sending their promotional mails and messages but didn’t send me any messages regarding my order or refund. Their customer service is very bad....

I have placed order with netmeds for delivery . It was expected to be delivered by 25th June. Till now there is no news. QWIK tracking ID is invalid. Do you want patients to die without medicines. Please have mercy on us. Order number is [protected]WS02...

I have ordered regular medicine on 20 Jun 2022 at netmeds.
Medicine I have ordered all important medicine and it's for Diabetic...I can not keep my 71yr mom for a single day without Medicine.
Status shows medicine shipped from dt.20.06.2022 at 6.40pm Order Id is[protected]ASO2 till date
I received 2 medicine out of 3 and they splited my one order into 3 deliveries/ parcels.
When I contacted the customer...

Netmeds — Incomplete/partial order

I have ordered regular medicine on 20 Jun 2022 at netmeds.
Medicine I have ordered all important medicine and it's for Diabetic...I can not keep my 71y mom for a single day without Medicine.
Status shows medicine shipped from dt. 20.06.2022 at 6.40pm till date
I received 2 medicine out of 3 and they splited my one order into 3 deliveries/ parcels.
When I contacted...

From last 6 days the order is at the same place.This is really a joke....

I have ordered skin lotion for my baby as prescribed by doctor on 21st of June, 2022 and delivery estimate was on 24-25 June but still I have not received any update about my order and even in tracking last update is of 22nd of the location which is far from here, seriously it is happening everytime I order from Netmeds, they need to understand that they are delivering medicines which are required always on urgent basis but still they are...

I ordered medicines from the Netmeds app on 25th Jun 2022, for which the payment was made using Gpay app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. In the Netmeds app there is a section of MY ORDERS, even there my order was not mentioned. I have sent the reference number in the complaint.
I tried to get in touch with the customer support...

Hi Team,
I just now tried to place and order. Amount of Rs.4659.01 is deducted from my account but order is not placed
Order id is ‘[protected]W'
While placing order I received below ERROR

A Database Error Occurred
Error Number: 1205
Lock wait timeout exceeded; try restarting transaction
DELETE FROM `nms_payment_txn_tmp` WHERE `order_id` = '[protected]W' AND `payment_method`...

I have ordered a product the money is debited through gpay but in my orders.. No orders in the list...

I have placed a order but it is not showing under my orders tab
Registered email - [protected]@gmail.com
Order I'd[protected]A...

I had ordered medicines from the Netmeds app on 25th June 2022, for which the payment was made using debit card through Phonepe app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. I didn't receive any mail or sms. It's not even visible in MY ORDERS section. I have attached the photocopy from the Phonepe app which states the Transaction number and the...

Dear sir .
This is to inform you that I didn’t get my refund against my return order.Almost 3 months are over now but there is no action take place from your customer support team and so many time I talked with your customer care executive but they tell me that u have to get your refund within one week so please take a possible action and release my refund against my return order please do asap for further smooth operation
br...

I've ordered this cream called Acnestar on 18th June evening and today is 25th June, and I've still not got the delivery, although I was told that delivery will take place in 19th or 20th June... And the most disgusting part is that the product is in the same city as i am .. kindly make them deliver my product asap, . They did the same with one more product of mine which eventually i had to cancel because these are Medicines and medicines...

I bought some medicine from netmeds and i paid the exact amount via phone pe and it was successful but when I opened the app the order details was missing and there was no sign of it....

Dear sir/ madam
Netmeds order no[protected]M, I made the payment via Paytm app. Payment eas made to Reliance Retail but the Netmeds app shows order is declined. Payment has been made but the order is declined. Customer care executive is not responding. Please help.
Thank you....

I ordered some medicine through netmed and payments done via g pay and payments successful but not showing order....