Netmeds Complaints & Reviews

I have ordered dr.reddy's 1mg finax 30 tab on 2nd april 2022 at 9:45pm ordered not showing in netmeds app but order still in cart and asking me to proceed and pay again,
my amount deducted i have payed from UPI phonepe i have try to contact customer care but its not working,
I want to deliver my order to me or give me my amount back....

Order id:[protected]M not delivered desipte several attempts of calling customer care. Just the blame is passed on courier company but no progress.

Its ok with delivery delay on other products but not on medicines....

Netmeds choose not to reply to your customers email neither deliver them the products nor refund back the money..you are behaving not like company but extortionist..

This is the final email..return my money or give me my order in 3 days otherwise i will file consumer complaint for not returning my money and ofcourse for mental harassment that is being provided you...They just keep on saying one thing we are looking, How are...

I had ordered medicines in November 24th 2021. 7:19pm.
Order ID.[protected]M. Customer Name Glenn ARTHUR Demello. Estimated delivery November 28 -29
I have been a member since last year but have been ordering medicines for the past 3 years maybe more from Netmeds. I am a senior citizen and diabetic. My medicines are for my diabetes.
I wasn't informed about the netmeds cancelling this order till I realised they...

I have placed an order on Mar 24, 2022 8.22pm and the amount was debited.
The amount was paid using Google pay, once the amount paid, there is no update regarding the order or money. Contacted the customer service, no regular responses.i have the transactionid with me....

I am netmeds first member and entitled for free medical check up. I booked for such service for Thursday 24fh and some one supposed to come for taking blood at 7 am. No one even phoned me abt this appt and no communication. I am a Sr citizen and netmeds playing with my life. Very shameless action. E K Ramadasan [protected]...

Order[protected]A
Medicine not delivered after 8 days of estimated delivery date
Very irrisponsible behaviour of netmeds and their courier partner...

Dear Sir,

I have booked & paid for given below medicine through netmeds online
but till date medicine not yet received & kindly do the needful as soon as possible.

Customer Name
Salim Ahmad, Mobile No. [protected]/[protected]
Order ID
[protected]W
Order Placed
Mar 16, 2022 10:09 AM
Estimated Delivery
March 17 - 18...

I ordered a item online payment with netmeds app of 442.08rs...they deducted money from Paytm wallet and now showing item declined..and not getting my money back ...i want my money back asap ..pls help.. attaching pic for your reference....

I have purchased some medicine from Netmeds at 2:34 PM on 23/03/2022. The cost is ₹221.97
The amount is debited from my Amazon Pay Wallet but Netmeds app shows that the payment is failed. I have not got any refund till now.
Mobile number registered in Netmeds is [protected].
The screenshot of payment is attached below....

Order ID
[protected]W
Placed on March 3rd

There were 5 items ordered amount of 1595/-, but the courier came with only one item of rs 45, but demanded to take the whole amount of 1595/-
after two attemts at delivering we opted to cancel and refund. Two weeks have passed but we havent received any update on the refund....

I have ordered on 15th March'22 for tooth pain. Still I didn't receive my tablets I have done my payment as well. Poor service felt bad....

I have ordered flaxseed oil capsule on 16th March 2022 and I didn't received that product yet... And the remark on that order status is showing not attempted and failed to delivery... But till now I didn't get any calls... And I didn't find any customer care support on this website or app ... So i want to know that will I receive my order ... And when ... I have already paid for that order through UPI ... I want my refund and how can I get...

Hi this is Punitha,
I have placed order on 11th March the delivery date I was given was 14th March.I ordered "3 quantity" of "Proanagen solution" from netmeds.
I have received the order on 14/03/22

When I opened it, I saw that the there was only 1 quantity of "Proanagen solution" i.e 1 bottle and the other 2 quantities were missing and I have paid full amount for all 3 quantities i.e 1969/-. Payment mode is CASH...

I have ordered important hypertension medicine on 9th, 10th of Mar 22, but till today they are not delivered, if I ask for cancelation and refund, they sent me false promises that order is canceled, but in status its not showing....

My money got deducted but order declined and its more than 2 days and still no response and by fear i m not able to order again..very slow service...

I had ordered medicine on 17 March at 21.51 pm . I have paid the amount through Google pay and the amount got deducted from my account. When I checked in the app I am not able to see the order. When I checked in my cart the order is not yet placed and when clicked on proceed it is again asking for the payment. I want my amount deducted to be refunded immediately....

Arriving today: Online Website shipment [protected] rude behavior of deliver boy not torder on actual adress ID[protected]ORDER ID[protected]ASO1...

I had ordered medicine on 14th March at 6.45 pm. I have paid the amount through Google pay and the amount got deducted from my account. When I checked in the app I am not able to see the order. When I checked in my cart the order is not yet placed and when clicked on proceed it is again asking for the payment. I want my amount deducted to be refunded immediately. I have been following up with the customer care twice they are saying that the...

AWB NO[protected] &
[protected]

Order No[protected]A &
[protected]A

This is to bring to your immediate notice that I am waiting for the medicines shipped by you vide the aforesaid AWB s

But now I am informed by sms the medicines could not be delivered because your courier boy could not get me on the telephone, while as a matter of fact he never called me .br...