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Netmeds Complaints & Reviews

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Last updated Feb 16, 2024
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Netmeds reviews & complaints page 13

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S
SoumenD17661610
Jul 8, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds medicine

Address:Guwahati

The company is totally irresponsible no value for time medicine are the most important things if it could be ny other parcel then it would be other thing should a people sufferer for not getting medication. If a person had to buy medicines from the pharmacy then what sor is ned meds for if you can't deliver the item on time above that the customer care keeps on telling the order is on high priority, if it was so then why the item is not delivered...
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C
chanderagrl
from Lucknow, Uttar Pradesh
Jul 8, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items order Id :16570121499037715AS02

Address:Deepa Magar, MeECL compund, Lumjingshai, short round road, Shillong , 793001, Meghalaya

I, Deepa Magar have ordered for one box of ' I Know Ovulation' (MRP 549) and paid by me was Rs. 494.10 /- to Netmeds.
ORDER No.[protected]AS02
Invoice No. CSSF[protected].

Bbut, it is very unfortunate to mention that i have received only one strip instead of a complete box containing a total five strips. (photo copy of order and item received is enclosed)

Netmeds should see the seller is...
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T
tausifvoda
from Thane, Maharashtra
Jul 8, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nebuliser and respiratory medicines order 16569206339029001M

This with reference to my order[protected]M where delivery was initially expected on 5th but I am still to receive the nebuliser and one of the respirate.
From 5th -8th I have raised number of complaints on the Netmeds app to cancel my request as this medicine wand nebuliser was a critical need which I have now purchased from the local medical store directly.
None of the Netmeds executives are able to give me a solution...
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Chandanam aneel kumar
from Delhi, Delhi
Jul 8, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consultation and Delivery issue

Hi Team,
Doctor consultation scheduled at 07.30 PM yesterday, but till now no doctor has consulted me.
Followed up the same over customer care, they are very careless, asking me to cancel the order and disconnecting the call.

How do I escalate this issue.

Thanks,
Aneel...
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A
Anisha@1506
from Agra, Uttar Pradesh
Jul 7, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning the delivered product

Order[protected]M.
Ticket No:[protected]
Please return the product because I order the green tracnil sachet and I received the order but you send the blue tracnil sachet...
+3 photos
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P
PriyaR@5
Jul 7, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not shipping medicines despite making payment

Placed order on 15-Jun, made differential payment subsequently, received confirmation from Netmeds on the payment, it is 3 days medicine not yet shipped.
Have been following up for medicine with Netmeds for 4 weeks, no outcome
They are cheating, for God's sake the payment is for my mother's Insulin...
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J
Jennifer Manuel
from Chennai, Tamil Nadu
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited Rs 1406 but order not placed

Website:Netmeds

I tried to place an order for 1400rs. The money was debited but order is not placed. Products are still in cart. Requesting a refund as soon as possible. I am attaching screenshot of the transaction....
+1 photos
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A
Ankita Savardekar
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered with prepaid payment already done

TRACKING ID:pf[protected].001

ORDER ID:[protected]ASO2

Delivery partner: Qwik

Delivery date is passed and its about 1 month i have placed an order still my package is not delivered to me. Please look into it asap...
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M
Mansi_45
from Mumbai, Maharashtra
Jul 5, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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Order was not delivered and now it is in returned status, have not received the refund for the same.

Order was not delivered so had called customer care, they said that if the items get damaged before delivery, they are returned back to source. So the order was returned and refund will be received. However, the refund has not been received and order is in Returned state....
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Pl Madhuri
from Mahbubnagar, Telangana
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment is successful but cant find my order in the app

I am unable to find my order in the netmeds app after the payment is successful. Customer care not responding on this. They are disconnecting the calls. When i tried to contact them....
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S
Saurabhtrivedi
from Nagpur, Maharashtra
Jul 4, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Amount deducted from bank account but no order was placed and no refund

Address:Chennai

On 2/07/2022 at about 10 am morning, I have placed an order for 2 meds costing Rs. 183.75 and proceeded to pay it through net banking. The said payment was successful. After that I also received a message from my concerned bank that the payment was successful. However till now that is at 4/7/2022, at 7 pm the order is not reflected anywhere not I received any msg from netmeds. I ve sent 6 emails at their official email address but no response...
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L
luck_cons1
from Raipur, Uttarakhand
Jul 4, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine delivery delay

The Estimated delivery date of the medicine passed but no delivery yet....
+1 photos
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M
mouparna sur
Jul 3, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered and paid but don't received any order details

I ordered some medicine and pay via Gpay . now they don't show any order details. any order history. customer care are also not available....
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Y
Ynykhurana
Jul 3, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicines not delivered since 7 days

I have ordered my medicine on 27 June and it should be delivered by Qwik Courier on 28 June. But even after 7 days it's undelivered. I have sent an email at [protected]@netmeds.com but I have only received an auto generated reply. I have not getting any solution for that. Tracking number is also showing invalid at qwik courier site. It is requested to please help to for the delivery of my medicines or refund my money....
+1 photos
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P
Piyu 17
from Delhi, Delhi
Jul 2, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against wrong product delivered

This company is a big fraud.
On 25 june i placed an order for pentasure2.0 protein supplement, against which i recoved a wrong product pentasure high protein.

My mother is a cancer patient and also on dialysis.
We cannot give high protein to dialysis patient.
My mother is totally rely on pentasure2.0 for her food requirements as she is been feed through tube.

I raised several complaints...
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N
nowrin7620
Jul 2, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Money debited

I placed a order but order not shown in my order history also money got debited and not yet they refund my money. PLS SOLVE THE ISSUE...
+1 photos
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R
Ramesh0202
from Chennai, Tamil Nadu
Jul 1, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Medicine Order Delay by 2 days

Ordered Medicine through Netmeds . Medicine requirement was immediate. Checked other sites it was showing 2 July and in netmeds it was showing 28 to 29 th July22 . But delivered on 1st July'22 after noon .
Since showing less delivery time, opted for this site netmed .
My father is heart patients. His legs got swelling due not taking this prescribed medicine .
I stay away from them in chennai and cannot buy them medicine...
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amit_563
from Delhi, Delhi
Jun 30, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing Product and not refunding the amount

Not happy with Netmeds services, I placed an order thru mobile application on 23rd June with order ID:[protected]M with estimate delivery time of 2-3 days i.e 26th June and I faced challenged with two things
1. Promo code not applied at the time of placing the order
2. Order not delivered on time

Regarding Promo code I called the customer care executive on 24th June and he promised me that difference...
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N
nishau raja
Jun 30, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited order not listed

Website:Netmeds app

I have ordered 9 medicines through Netmeds. Money has been debited but order not listed on “my orders”. Placed order on 26 June 2022 and no action yet. Please resolve with immediate effect....
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A
Anath B
Jun 29, 2022
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Non delivery of medicine orders

Netmeds through qwik courier has not delivered yet my two prepaid medicine orders for last two weeks.
What to do...
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