Netmeds Complaints & Reviews

I placed order on 7th july 2022 my payment got deducted but my order was declined and still they are not answering regarding refund...

Order id.[protected]A
Medicine name : Neuciti plus syrup 60ml
Quantity : 2
Price : 1072
I have returned my order on the same day it is delivered and it had been picked on 16th of june but still now netmeds has not given my refund amount...

I had tried to place an order worth ₹2026 medicines on 7th July. My amount got debited from my account but order wasn't placed. It's been two days I am trying to either get the medicine delivered or money refunded. The executives are just asking me to wait for 24 hours and then 48 hours. One of them had an audacity to say that my money is safe with netmeds. What is netmeds now, RBI! Atleast a confirmation that I will get the medicines delivered...

The company is totally irresponsible no value for time medicine are the most important things if it could be ny other parcel then it would be other thing should a people sufferer for not getting medication. If a person had to buy medicines from the pharmacy then what sor is ned meds for if you can't deliver the item on time above that the customer care keeps on telling the order is on high priority, if it was so then why the item is not delivered...

I, Deepa Magar have ordered for one box of ' I Know Ovulation' (MRP 549) and paid by me was Rs. 494.10 /- to Netmeds.
ORDER No.[protected]AS02
Invoice No. CSSF[protected].

Bbut, it is very unfortunate to mention that i have received only one strip instead of a complete box containing a total five strips. (photo copy of order and item received is enclosed)

Netmeds should see the seller is...

This with reference to my order[protected]M where delivery was initially expected on 5th but I am still to receive the nebuliser and one of the respirate.
From 5th -8th I have raised number of complaints on the Netmeds app to cancel my request as this medicine wand nebuliser was a critical need which I have now purchased from the local medical store directly.
None of the Netmeds executives are able to give me a solution...

Hi Team,
Doctor consultation scheduled at 07.30 PM yesterday, but till now no doctor has consulted me.
Followed up the same over customer care, they are very careless, asking me to cancel the order and disconnecting the call.

How do I escalate this issue.

Thanks,
Aneel...

Order[protected]M.
Ticket No:[protected]
Please return the product because I order the green tracnil sachet and I received the order but you send the blue tracnil sachet...

Placed order on 15-Jun, made differential payment subsequently, received confirmation from Netmeds on the payment, it is 3 days medicine not yet shipped.
Have been following up for medicine with Netmeds for 4 weeks, no outcome
They are cheating, for God's sake the payment is for my mother's Insulin...

I tried to place an order for 1400rs. The money was debited but order is not placed. Products are still in cart. Requesting a refund as soon as possible. I am attaching screenshot of the transaction....

TRACKING ID:pf[protected].001

ORDER ID:[protected]ASO2

Delivery partner: Qwik

Delivery date is passed and its about 1 month i have placed an order still my package is not delivered to me. Please look into it asap...

Order was not delivered so had called customer care, they said that if the items get damaged before delivery, they are returned back to source. So the order was returned and refund will be received. However, the refund has not been received and order is in Returned state....

I am unable to find my order in the netmeds app after the payment is successful. Customer care not responding on this. They are disconnecting the calls. When i tried to contact them....

On 2/07/2022 at about 10 am morning, I have placed an order for 2 meds costing Rs. 183.75 and proceeded to pay it through net banking. The said payment was successful. After that I also received a message from my concerned bank that the payment was successful. However till now that is at 4/7/2022, at 7 pm the order is not reflected anywhere not I received any msg from netmeds. I ve sent 6 emails at their official email address but no response...

The Estimated delivery date of the medicine passed but no delivery yet....

I ordered some medicine and pay via Gpay . now they don't show any order details. any order history. customer care are also not available....

I have ordered my medicine on 27 June and it should be delivered by Qwik Courier on 28 June. But even after 7 days it's undelivered. I have sent an email at [protected]@netmeds.com but I have only received an auto generated reply. I have not getting any solution for that. Tracking number is also showing invalid at qwik courier site. It is requested to please help to for the delivery of my medicines or refund my money....

This company is a big fraud.
On 25 june i placed an order for pentasure2.0 protein supplement, against which i recoved a wrong product pentasure high protein.

My mother is a cancer patient and also on dialysis.
We cannot give high protein to dialysis patient.
My mother is totally rely on pentasure2.0 for her food requirements as she is been feed through tube.

I raised several complaints...

I placed a order but order not shown in my order history also money got debited and not yet they refund my money. PLS SOLVE THE ISSUE...

Ordered Medicine through Netmeds . Medicine requirement was immediate. Checked other sites it was showing 2 July and in netmeds it was showing 28 to 29 th July22 . But delivered on 1st July'22 after noon .
Since showing less delivery time, opted for this site netmed .
My father is heart patients. His legs got swelling due not taking this prescribed medicine .
I stay away from them in chennai and cannot buy them medicine...