Netmeds Complaints & Reviews

Order ID:[protected]W
Order was cancelled by Netmeds on 4th May without informing or calling me saying that I did not pick up the call from doctor when I did not receive any calls, but thats OK, Main issue is I have not received the refund in my account yet even after 10 working days and once again customer care keeps giving fake promises that they would send the refund related details to my email....

Order ID :[protected]W
Order was supposed to be delivered on 13th May and is in processing stage from 12th May morning. Despite informing customer care multiple times regarding the delay and urgency of medicines, only fake promises about delivery were made till now (such as medicine fetched, its packed, only handover to courier is pending etc). Even now there is no urgency from netmeds side to deliver the medicines. I happened...

Dear Sir/Ma'am,
I'm Sharan and I have paid amount of Rs.415.24 on 12th May 2022 at 11:59 am through net banking . After payment, the order is not showing and when I contacted customer care they are saying they didn't receive the payment and denying to confirm the order.
I am providing with the transaction reference number : [protected]IGANOGONK3 AND Bank payment reference: IGANOGONK3
Please provide me with the resolution....

Order #[protected]M Product Name - Accu-Chek Active Test Strip 100's I received 100 strips & 80% of the strips are not working.Really disappointed with the quality of the product received from netmeds I am using Accu-check active glucometer to check my mother's blood sugar levels & the device is pretty much in working condition as the strips I purchased yesterday from local medical store worked on the same device Kindly take action...

I ordered medicine for my father he is suffering from high blood pressure and heart disease on 4 may . netmeds company promises delivery by 8 may but still order not delivered and no response from company.
if i call they told to cancel order...

I had placed an order of 3 items on 6th May, 2022 and present day is 10th May, 2022. Out of the 3 medicines which I had ordered, I received one and another 2 are in transit. I order these items because it was mentioned that the delivery is on 7th/8th of May, 2022. One of these 2 items in transit got struck in Tamil Nadu since 7th May, 2022. This medicine is very important for me. Please deliver it as fast as possible.

Tracking...

I am Priya Gupta. I ordered medicine from Netmeds on[protected]. My
order No is[protected]WSO1. The product got delivered today and
all the 6 tablets were damaged. I am sharing images of the products.
please Refund my money or replace it with fresh medicines. kindly do
the needful.
Are you guys joking? i am mailing them from last 12 days they are making fool to the customer . you guys are delivering...

I ordered some medicine on 13th april 2022, amount ₹515 debited from my account successfully but order was not placed ...then they are saying that we are refunding the amount but it's been a month i haven't received a refund yet .
I did multiple complaints through email but my problem not resolved....

Last April 24 i ordered medicine and cash debited my account but order not reflected my order status.. lot of time i call customer service and sent mail and also more than ten reminder i sent every time a got the answer was 24 hr we will clear and refund will process, i delivered payment reference number from the bank still they are cheeting every time when I call.. is there any solution wil get my money....

Hi Team,

I've an ongoing complaint regard missing items since more than a month and it has been not yet fixed. The highlight is - I've contacted 15+ times on call and emails but these people never understood this small issue and instead creating replacement order with Cash of delivery. Why should I pay for missing items to which I've already paid.
More than 10+ times agents were promised will create prepaid order for...

Dear Netmeds.
I am Netmeds 1st member
Order ID[protected]A
Why you always giving false delivery estimation date to lure customers. Like when i trying to order meds its shows next day delivery but after order placed it takes almost 4 to 5 days. In normal conditions its fine no problem. But on urgency it hurts a lots. Like i hav to go out of city on 6 may morning so i tried to order meds. Netmeds said next day delivery...

I've done a payment in Google pay but in netmeds the order page shows not shows my order kindly solve the issue as soon as possible...

I had ordered tynor ankle wrap from netmeds, but I still haven't received yet, I tried contacting customer care and they are not bothered, i have already made online payment here is my Order ID[protected]M....

I ordered three non medicinal products from netmeds on 1st May, 2022 and the total came out to be ₹1067. I paid for it through net banking which was successful as my money got deducted from the account but order never got placed, I didn't receive any notification about order confirmation nor can I find it under the "My orders" tab on the site.
I placed another order, whose ID is[protected]M with the same products and chose...

I ordered some sexual wellness items from netmeds my payment was done successfully balance is also deducted but no any confirmation of order or not showing any thing in order section.
I want my refund...

7 days passed but i don't get my delivery. The tracking nmbr is showing invalid. Is any kind of fraud is happening with coustomers of netmeds for the prepaid orders. Please deliver my order or return my money....

Not able to deliver in time and not giving refund....

I placed an order for two medicines on 26 April. The delivery man delivered wrong medicine instead of what was ordered. Frequent mails and frequent calls to customer care did not work. All are useless.
Refer order no.[protected]AS01
Besides above my two orders were delivered partly and No msg about the part still undelivered.
It is foolish to prepay to Netmeds.
The right way to deal with Netmeds is to...

I order some body wash on the netmeds website and Paid from the phone pay after that in my account it's not showing any order I try search my order but it's not happening...

It is regretful to inform you that 30 tablets o[censored]rimax Dx ordered by me against my Order No.[protected]WSO2 dated 15 April 22 have not yet been delivered till date even after a lapse of 10 days.

Instead of sending the above medicine ordered by me you have wrongly sent me a packet vide AWB No.[protected] through your courier XPRESSBEES yesterday i.e. 25th April, 2022 on the top of which my name and address was printed....