Netmeds Complaints & Reviews

I had placed an order of 3 items on 6th May, 2022 and present day is 10th May, 2022. Out of the 3 medicines which I had ordered, I received one and another 2 are in transit. I order these items because it was mentioned that the delivery is on 7th/8th of May, 2022. One of these 2 items in transit got struck in Tamil Nadu since 7th May, 2022. This medicine is very important for me. Please deliver it as fast as possible.

Tracking ID:[protected]
Courier: XPRESSBEES

I am Priya Gupta. I ordered medicine from Netmeds on[protected]. My
order No is[protected]WSO1. The product got delivered today and
all the 6 tablets were damaged. I am sharing images of the products.
please Refund my money or replace it with fresh medicines. kindly do
the needful.
Are you guys joking? i am mailing them from last 12 days they are making fool to the customer . you guys are delivering damaged products and then not getting any response? This is how Netmeds is playing with patient health. return my money.

I ordered some medicine on 13th april 2022, amount ₹515 debited from my account successfully but order was not placed ...then they are saying that we are refunding the amount but it's been a month i haven't received a refund yet .
I did multiple complaints through email but my problem not resolved.

Last April 24 i ordered medicine and cash debited my account but order not reflected my order status.. lot of time i call customer service and sent mail and also more than ten reminder i sent every time a got the answer was 24 hr we will clear and refund will process, i delivered payment reference number from the bank still they are cheeting every time when I call.. is there any solution wil get my money.

Hi Team,

I've an ongoing complaint regard missing items since more than a month and it has been not yet fixed. The highlight is - I've contacted 15+ times on call and emails but these people never understood this small issue and instead creating replacement order with Cash of delivery. Why should I pay for missing items to which I've already paid.
More than 10+ times agents were promised will create prepaid order for...

Dear Netmeds.
I am Netmeds 1st member
Order ID[protected]A
Why you always giving false delivery estimation date to lure customers. Like when i trying to order meds its shows next day delivery but after order placed it takes almost 4 to 5 days. In normal conditions its fine no problem. But on urgency it hurts a lots. Like i hav to go out of city on 6 may morning so i tried to order meds. Netmeds said next day delivery...

I've done a payment in Google pay but in netmeds the order page shows not shows my order kindly solve the issue as soon as possible

I had ordered tynor ankle wrap from netmeds, but I still haven't received yet, I tried contacting customer care and they are not bothered, i have already made online payment here is my Order ID[protected]M.

I ordered three non medicinal products from netmeds on 1st May, 2022 and the total came out to be ₹1067. I paid for it through net banking which was successful as my money got deducted from the account but order never got placed, I didn't receive any notification about order confirmation nor can I find it under the "My orders" tab on the site.
I placed another order, whose ID is[protected]M with the same products and chose the COD option on 1st May too. One of the products got delivered today.
I sincerely request netmeds to refund my money as soon as possible as the order never got placed and I ordered the same products again as well. I will post proof of payment below so netmeds can begin their refund transaction

I ordered some sexual wellness items from netmeds my payment was done successfully balance is also deducted but no any confirmation of order or not showing any thing in order section.
I want my refund

7 days passed but i don't get my delivery. The tracking nmbr is showing invalid. Is any kind of fraud is happening with coustomers of netmeds for the prepaid orders. Please deliver my order or return my money.

Not able to deliver in time and not giving refund.

I placed an order for two medicines on 26 April. The delivery man delivered wrong medicine instead of what was ordered. Frequent mails and frequent calls to customer care did not work. All are useless.
Refer order no.[protected]AS01
Besides above my two orders were delivered partly and No msg about the part still undelivered.
It is foolish to prepay to Netmeds.
The right way to deal with Netmeds is to place COD orders and keep other options like tata 1 mg open.

I order some body wash on the netmeds website and Paid from the phone pay after that in my account it's not showing any order I try search my order but it's not happening

It is regretful to inform you that 30 tablets o[censored]rimax Dx ordered by me against my Order No.[protected]WSO2 dated 15 April 22 have not yet been delivered till date even after a lapse of 10 days.

Instead of sending the above medicine ordered by me you have wrongly sent me a packet vide AWB No.[protected] through your courier XPRESSBEES yesterday i.e. 25th April, 2022 on the top of which my name and address was printed....

Although order placed at netmeds on 18th Apr 2022 but medicine still not received . Horrible service by netmeds.

Dear Netmeds Team,

Above number forcing me to Fake login from my medical store.

This is not proper way to make a survey or visit.

You not deserve to keep such executive in your company.

Kind Regards,

Sushil Kale
Shree Medical, Dhayari.

In my order (order no.[protected]ASO5) which iwas delivered on 24th April, the below medicine was missing.
- AB Phylline 100mg capsule, 5 strips (50 capsules).
I sent an email with all details to [protected]@ netmeds.com and doing follow up since last 3 days on email and speaking to customer service, but all in vain.
The worst customer service I have experienced.
I just need the complete refund of the missing medicine.

Have ordered himalaya baby powder. The delivery was estimated between 18-22 April 2022. It has been 25th April 2022 today but not yet received the order. Highly disappointed the way netmeds advertised and the actual delivery service.

On 24/04/2022 at 9.49 p.m. I ordered 4 items of medicine vide your order ID[protected]A. I made a mistake in PIN code in my delivery address while the same was changed. The correct PIN code will be 500032 instead of 500026. Pl arrange to send the medicine in my corrected PIN code or cancel the order & return back the amount which was paid online through PhonePe so that I can reorder the medicines.