Netmeds Complaints & Reviews

Although order placed at netmeds on 18th Apr 2022 but medicine still not received . Horrible service by netmeds....

Dear Netmeds Team,

Above number forcing me to Fake login from my medical store.

This is not proper way to make a survey or visit.

You not deserve to keep such executive in your company.

Kind Regards,

Sushil Kale
Shree Medical, Dhayari....

In my order (order no.[protected]ASO5) which iwas delivered on 24th April, the below medicine was missing.
- AB Phylline 100mg capsule, 5 strips (50 capsules).
I sent an email with all details to [protected]@ netmeds.com and doing follow up since last 3 days on email and speaking to customer service, but all in vain.
The worst customer service I have experienced.
I just need the complete refund of the missing...

Have ordered himalaya baby powder. The delivery was estimated between 18-22 April 2022. It has been 25th April 2022 today but not yet received the order. Highly disappointed the way netmeds advertised and the actual delivery service....

On 24/04/2022 at 9.49 p.m. I ordered 4 items of medicine vide your order ID[protected]A. I made a mistake in PIN code in my delivery address while the same was changed. The correct PIN code will be 500032 instead of 500026. Pl arrange to send the medicine in my corrected PIN code or cancel the order & return back the amount which was paid online through PhonePe so that I can reorder the medicines....

On 29 December 2021, I made a payment of INR 200 to netmeds for consultation of a doctor. I got their confirmation email from [protected]@netmeds.com stating that my order has been CONFIRMED, and I will be contacted by one of their doctors soon.
Order number 1697349C[protected]
Order date 29/122021

I haven’t received the service and I informed that to netmeds. Ticket number [protected]. They replied...

I placed an order of 7 medicine on netmed on 10th april. They broke the order into 4 parts for delivery
Part 1 with 4 medicine
Part 2 with 1 medicine
Part 3 with 1 medicine
Part 4 with 1 medicine

Total amount paid inr 1618.54

In 2 days i received part 2 and part 3 worth 152.95 but part 1 and part 4 of order was never delivered.

When I called and complained the customer...

Order I’d[protected]A
Order date 29 mar 2022
Money debited from google pay
The order was declined, but money not reimbursed to my google pay account even after multiple customer care calls...

I ordered 4 medicines on 16.04.2022 vide their order no.[protected]A and paid Rs. 1, 063.67.

I recvd a packet of 1 medicine on 17/18.04.2022 vide Inv No. CSHX[protected] DT. 17.04.22 amounting to Rs. 345.00.

I recvd a packet of 2 medicines on 19.04.2022 vide Inv No. CSSG[protected] Dt. 17.04.22 amounting to Rs. 411.00.

After this neither I recvd the 4th medicine nor the refund of balance...

Placed an order for accu chek instant strips 2 boxes on the 24th March. Got a wrong product deliver on 25th March. Informed the vendor immediately thru mail. After repeated calls and e-mails finally the product got picked on the 9th April. Waiting for the refund which has still not got credited. Every mail gets a standard response as

Ticket No:[protected]

Dear Customer,

Apologize for the delay!!br...

On[protected] I AMAL ROY have placed online order for medicine in Netmeds.com although payment was done from my HDFC Bank account using netbanking and account got debited by Rs 1076.45 on 18.04.2022 but order failed and order notshowing in netmeds. Although I have mailed thrice to Netmeds but till date no response. I have contacted HDFC bank and they replied me over mail that payment was successful with Netmeds so kindly contact Netmeds for...

I have ordered a medicine on 12th April. On 18th at 7 pm the courier man called and said unable to deliver due to late night and requested for time till tomorrow. I said ok.. After 2 days there is no delivery. and changed the status as request by buyer for future delivery. How irresponceble the people are...

I have ordered medicine of my father on 26/03/2022 from netmeds application. My order id and s[protected]A. My order was prepaid and I had paid amount of Rs. 8140/- through UPI channel. They have not processed my order and therefore I had cancelled my order from it on same date i.e. 26/03/2022.

As per their refund policies they have to return my amount within 9 working days. However, till 5/04/2022 I was not in receipt...

My order has been declined and money is deducted
order id[protected]A
order placed on 20th april...

I've ordered from netmeds on 11th April, today is 20th of April, till now no updates about the medicines. I've paid the full amount through online mood. When I am asking them about delivery of medicines they are just saying that they would try their best, and asking for 24-48hrs. Daily they are saying the same. Medicines are important and essential for now a days, so why so irresponsible?...

Order ID[protected]A
AwB [protected]
I ordered I win capsule Quantity of 5. After a long time I have received my order today, but I have received only one. There should be 5 strips. This is an emergency medicine that firstly arrived very late and also medicines are missing. I want immediate refund of my order for the missing item and will prefer this medicine from local medical store....

I canceled 2 orders and they were not delivered. I never received my money back and it is impossible to reach customer care as the call gets disconnected. Chat support has been unresponsive as well. It has been 3 months and they have swallowed my money....

[protected]W-Order got cancelled without any proper intimation.
Please reinitiate the same order again. I need the medicine immediately...

I have tried to book medicine the amount for the same got deducted twice but the order didn't got confirmed. Even after lots of mail call and chat CS team is not even able to identify whether they have received the payment or not. Always use to say we have forwarded your request to higher level but no response from them yet....

I have placed prepaid diagnosis order on netmeds on 11 april order Id- DIAG[protected]
It’s delivery date was on 13 april and today is 18 april and its still showing order pending i have contacted netmeds costumer so many time they all are saying same thing i have raised ur complaint it will be resolved shortly. So olz raised my complaint and take action i will be thankful...