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Netmeds Complaints & Reviews

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Last updated Mar 24, 2024
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Netmeds reviews & complaints page 20

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N
Nishant vora
from Mumbai, Maharashtra
Apr 18, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds Wrong item received

Ticket No:[protected]
Order No:[protected]M
I ordered 4 Coversyl 8mg tablets as per the doctor's prescription but I have got two different types of Coversyl 8mg tablets, 3 Coversyl 8mg and 1 Coversyl Plus which I haven't ordered. Please replace the medicine Coversyl PLUS ASAP. Find attached snippet for reference.

Since last more than 2 weeks still there is no update on medicine replacement as I got the wrong...
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V
Vicky Lahkar
Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds order no 16500810459011233M paid but order declined

Dear Sir/Madam,
Netmeds order no[protected]M, I made the payment via Paytm app. Payment eas made to Reliance Retail but the Netmeds app shows order is declined. Payment has been made but the order is declined. Customer care executive is not responding. Please help.
Thank you....
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Y
Yadavdon
from Coimbatore, Tamil Nadu
Apr 14, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Order not delivered for 6 months

Placed my order on Oct 2021 part of my order was missing. I am being following up making calls emails 100s very irresponsible company shame on them.

Can take an action till date....
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L
Lep@ankit
Apr 14, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is deducted from my bank account but order is not placed and items remained in the cart.

Address:HIMALYAN COLONY NAJIBABAD

I tried to order medicines from netmeds on 12/04/2022 at 5:07 pm. For the payment of 2244/- I used 420.92/- jio cashback and paid rupees 1823.72/- through Google pay. But on the payment page rupees 1823.72/- has been deducted from my google pay account but order is not placed and all the itmes remain as it is in my cart. Now since last two days I am continuously contacting to your team but there is no help from netmeds team. Your services...
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V
Vishishthaaa
from Ambikapur, Chhattisgarh
Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined money deducted but not returned

On 8 april i ordered medicine worth rs 1195 which i paid through phonepe upi
But the order got declined and amount got deducted and i never got a refund when i called the customer care they asked me to wait for 24 hours but the money never got refunded i also contacted the phonepe customer care and the said the amount was successfully transferred to netmeds so i again contacted the netmeds customer care but again I got the same response...
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A
Annu fatima
Apr 12, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Regarding unresolved complaint made

I ordered for some medecines on netmeds dated 5th April, 2022..but acmount was debited from my account but order was not placed..i nooked a complaint regarding it on netmeds but it is not resolved yet..lack of medecine is causing much pronlems..
Netmeds is playing with someone's life.....
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B
Billus
from New Delhi, Delhi
Apr 12, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Oder not visible

I ordered two times and both times money deducted but no order is showing in order section. Is this a glitch or what. First time i didt notice the order id so i ordered second time with same medicine. Then msg came order is successful and order id is[protected]A. Pls let me know where is my both order...
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A
Achyut Vaze
Apr 10, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Money collected in advance delivery not made

NETMEDS
ORDER NO[protected]WSO1
PLACED ON 18TH MARCH 2022

COMPAINTS:
1. Medicines stiil not received.
2. Track dlievry says money recd but nothing after that
3. The so called Nita's Chat goes round and round in aloop without giving any info.

My name and address:
Achyut Vaze
71. Anup Apts, Juhu-Versova Link Rd
Mumbai 400053
Tel: [protected]....
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K
Kiran143.3831
from Tirupati, Andhra Pradesh
Apr 10, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in order

I have purchased an item on 1/4/2022 and yet received my order. Order id[protected]A...
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H
Hriday1979
from Pathankot, Punjab
Apr 9, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

16488383149000407aso2

Address:Mumbai

I received the order and the refil pack in the order was leaked i contacted netmeds and asked them for a replacement they said they will arrange a reverse pickup for the same but i disposed the leaked pack and i shared the image of the leaked pack with them but they denied me for the replacemt as i didnt have the leaked pack.
Company not reacing my prodct...
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P
prem sagar vaddineni
Apr 9, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery and cannot cancel the order.

Order ID:[protected]A.

There is a delay in delivery, when I reached out to customer service via chat option they are giving standardized messages and but not taking any accountability, when I asked them to cancel my order no response from them and not able to cancel from app as it is in Transit status.
Tried sending out a email no response and Calls to Customer service are unreachable such a pathetic organization...
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S
Sohinimkhrj
Apr 8, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic After sales service

Order id[protected]A -
Netmeds are dangerous and fraud company for medicine delivery.
Everytime they delay in medicine delivery which affects the patients.
The executives keep on getting wrong commitments and also do not have mechanism to transfer call to supervisor.
Even if tou get a chance to talk to any supervisor, you would get another bunch of wrong commitments.
They even disconnect customer...
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S
Sohinimkhrj
Apr 8, 2022
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False commitment and Non-delivery update

Order id[protected]A -
Netmeds are dangerous and fraud company for medicine delivery.
Everytime they delay in medicine delivery which affects the patients.
The executives keep on getting wrong commitments and also do not have mechanism to transfer call to supervisor.
Even if tou get a chance to talk to any supervisor, you would get another bunch of wrong commitments.
They even disconnect customer...
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N
nagaraj4969
from Chennai, Tamil Nadu
Apr 8, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding for refund

I order LFT test in April 1 on niramaya pathlabs. It should be taken on April 2 in the time slot of 6:00 M to 7:00AM. But, April 1 evening call came for the lab, your selected time slot has been fully booked. So that we have changed to April 3. So I conclude to cancel the test. Till now I won't get refund amount of that prepaid order. So kindly do the needful....
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Q
Qadar22
from Shadnagar, Andhra Pradesh
Apr 8, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deduction

My money has been deducted but order didn't get place. On April 7th 2022 I have made a payment of RS 731 to Netmeds via Amazon Pay. I tried reaching out to their customer service but they didn't respond. I need my money back immediately or else I will file a case against you...
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K
Kaustubh Kumbhar
Apr 7, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment was done but order was not confirmed on netmeds app

On 30th March 2022, I was trying to place an order via netmeds app.
While doing checkout I selected amazon pay as payment option with jio cashback as part of my payment.
My transaction was successful in amazon pay. But in netmeds app order was not confirmed and items were still showing in shopping cart.

Bank reference id for Amazon pay transaction:[protected]
Amount Rs. 6430.92

I already...
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R
rehanforall
Apr 7, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing item complaint

Netmeds order id[protected]ASO3
Ticket No:[protected] (missing complaint by email)

Netmeds worst service i have ever used on april 1 i ordered meds from netmeds they delivered but one medicine was missing instantly launched complaint by email at [protected]@netmeds.com, automated replay got about complaint registered

More than 3 days are gone still no feedback or any replay customer care center doesn't...
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J
jalanvikas
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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All the medicines not received

Hi There,

I have not received my full order but my order status is showing as delivered. I can see that it is showing as 2 sub orders and out of those 1 is not yet delivered after 7 days.

Order No:[protected]A
Mobile No: [protected]...
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M
mhtjan
from Ghaziabad, Uttar Pradesh
Apr 6, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds Neither sch for diagnostic nor canceling the order

ORDER ID DIAG[protected]

I had scheduled for nt scan of my wife on 5th Mar 2022.
However no body contacted me or came for the test. when i contacted the netmeds they were not bothered about this at all. then i requested for cancelation of the order as i had to get the test done on time so I got it done from outside lab.

Its been almost a month now since that i have called many times writen many mails...
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S
SrikanthTV
Apr 5, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
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Refund not initiated Even after one month

Order #[protected]W

Janumet 50/1000mg Tablet 15's
Rs.1, 660.00
Quantity: 4
Rx
Lasilactone 50mg Tablet 10's
Rs.160.76
Quantity: 3
Rx
Ceruvin A Capsule 15's
Rs.88.00
Quantity: 1
Rx
Imdur 30mg Tablet 30's
Rs.157.50
Quantity: 1
Rx
Iotim 0.5% Eye Drops 5ml
Rs.60.93
Quantity: 1

Only the...
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