Netmeds Complaints & Reviews

My money got deducted from my bank account while making payment to netmeds. I have submitted all the proofs regarding the transaction. But netmeds customer care is neither picking the calls nor replying to mails. They are cheating customers by taking their money and not delivering orders. I never expected this kind of cheap behavior from a company....

We placed order on 20 apri 2020 for 2 items. One item got delivered on 5 may apr 2020. The other items shows it has been delivered on 28 april which we did not receive yet. We have made complaints to customer service on 6 may and got ticket no. [protected]. But so far the complaint not solved yet or no refund from them.. I sent reminder email on 16 may 2020. No use......

Today i order some items from netmeds amounting to 1284. I paid for the order through amazon pay. After paying for the order, the amount got deducted from my account. Now in the netmeds app, the order is shown as declined. But in the amazon pay transactions, the transaction is shown as successful. My money got deducted and the order is also declined. I want a refund immediately. Please do the needful...

I ordered some items from netmeds. While paying I used Amazon pay. The money got deducted from my account but in the netmeds app it is showing as order declined. But in Amazon pay transactions, the status shown is successful transaction. I want refund of the amount debited from my account immediately....

Dear sir,

It is pathetic that i have ordered in march via order no.[protected]a. As my brother is kidney patient who undergone to a disastrous problem due to their lackluster approach.. I have followed their representatives number of time but they are misguiding n not giving correct information.. But still my payments of refund is pending. I could not make it that netmeds have locked my amount from 56 days n not willing...

Dear sir/madam,
My order id[protected]a not shipped till yet, why i dont know. I called to xpressbees customer care they said we returned your order to netmeds..

Why my order returned without any information? Or not return my order money. Please arrange my order asap because i need urgent.
Thanks & regards
Sohan singh rajput
Mob. [protected], [protected]
Add. Plot no. 416, phase-iv,...

I would like to request you that i debashish dasgupta an netmeds customer had ordered an horlicks health drink powder classic malt 1 kg (Refill pack) for rs 428 and let's shake handz safety hand sanitizer 500 ml for rs 250 on 16/05/2020 by opting for the cod option but instead while checking my account details i have got to find out that an amount of 720 rs has been deducted from my account as a result of some sort o[censored]nauthorized transaction...

I placed an order on netmeds... And i paid amount of rs. 534.22 from amazon pay... But after that i opened application of netmeds, there shows that payment failed... But i paid and amount also deducted from bank... I m sharing details of netmeds order i'd and amazon order i'd... Please refund the amount that i paid, i m sharing screenshots also
Name - sahil shaikh

Order i'd of netmeds :[protected]a
br...

I had placed an order on 5th may with delivery date to be between 8 - 11may. On 8th i get a surprise that my order is cancelled and now the company has placed a new order on my behalf with no timeline on delivery dates.

Since then i have been trying to reach them through mails or call center and no one is replying. Please understand this is a medicine and not and item to be consumed as an when u get it n feel like.
br...

Being your regular customer i had ordered my usual medicines on 24/3/20 under order no.[protected]w value irs. 1096.17.
But soon after lockdown 1.00 was imposed you could not deliver my medicines and you suggested if i cancel the order now, i would be credited with 25% nms supercash of rs. 274.

So seeing that the medicines were difficult to come due to lockdown i cancelled the order and purchased the same locally.br...

I had ordered two items vide my order i'd no[protected]a dt 16th april. Track id[protected] dt 20th april. I am yet to receive one item i. E 500 ml hand sanitizer. I had paid fully for both the items via debit card. I have received only one item out of two on 26th. After that inspite of numerous complaints and e mails they are totally silent. No response. I need the item urgently.
Prasun chakraborti sr citizen
Kolkata...

I placed an order on netmeds on 20-march-2020 and it was delivered in first week of may.
Now i don't need milk powder box as i have already bought it as per urgent requirement from other source.

Now, the order status is not getting updated on netmeds app and i am not getting the return option.

The product is sealed packed and worth inr 705.

Kindly help with the return of the product.br...

I had placed the order and paid amount also. Now in app there's no order for me and money also got deducted. I have sent mail to netmeds to which I haven't got any reply or call yet. Poor service. Never should have placed order with netmeds....

The medicine order with order ID[protected]A was to be delivered on 5 may 2020 and a message saying "your order has been delivered" came from the netmeds. But, the order hasn't arrived yet and we have done the payment online the day we ordered it and that is our concern. Please do take some actions...

I have placed 2 orders with netmeds on 7th apr 2020 and here are the order details

Order #[protected]a
Order #2 - nms[protected]arc

These are totalling for amount of rs 6000/- and is prepaid.

I get an sms / email from netmeds that the order is delivered and also the consignment tracking # also shows as delivered.

I have not yet received the order and trying to...

This for the new order number[protected]a ordered from reliance fresh via netmeds and is for the third time items are missing and didnt receive my refund or items
Now rice 4kg greenchillies oil 2ltrs and urad dal 2kg and potato 1kg and maida 1kg and tomato and coriander and also 5 ltrs milk delivered is about to expire in a week time and was packed in december. I have received stuff for 1502 0ut of 2489 and 986 is left please...

Hi, i have a query about my last order, i ordered eliquis 5mg tablet 20's which contain 20 tablets in one box which cost is 1450 for the 20tab and i ordered for the 2 boxes and i only get one and and i had paid for the 2 box's 2460 rs as i get discount of 435 rs please help me out and i need my tablet urgently i m dvt patient. Please find the attachment of the order i get the day before yesterday morning
My order number:[protected]w...

Order no.[protected] m dt.1.4.20
Ref. Id:-[protected] for refund thro payu

Medicines as per above order were delivered to me on13.4.20. Some medicines could not b supplied because of non availability. An amount of rs.1363.34 was to b refunded to me as intimated by the firm to me on 6.4.20.
The refund
Now the pharmacy is not replying to my email reminders.
... S. K. Dewan, mob.[protected]...

I am a customer from navi mumbai and i have been following up with netmeds.com team for few days through mail (Since there is no response on calls) on a wrong delivery. There is absolutely no response other than getting an auto reply with a ticket number.. Such apps should be banned since it brings a lot o[censored]nrest... Instead of making life easy...
During this lockdown period, i purchased vegetables from this app (Advertised for reliance...

Order id[protected]m order 1 of 2 - grocery order. Multiple issues 1. I ordered basic vegetables combo but received different one and none of them are usable means rotten / not fresh vegetables.
2. I ordered handwash 750 ml worth rs 180 but received samtoor hand wash worth rs 110.

Ticket id: [protected]

I emailed them multiple times but not a single response. I also called their customer care and...