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Netmeds Complaints & Reviews

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Last updated Mar 24, 2024
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Netmeds reviews & complaints page 45

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M
mohsin.hpl
from Churachandpur, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Online Consultation

I want refund
4 days past no consultation call has been raised till now.
Order no.
CON[protected]...
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D
Deepak Raha
from Barpeta Road, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket No:6097396030 Tracking ID: 1252059248592Order ID: 16091556279006710WSO1

Sir, Still waiting for delivery . First time we are facing delivery issues. Material has already reached on Sunday and till today delivery is pending. So please check issue of delay Ticket No:[protected] Tracking ID:[protected]Order ID:[protected]WSO1...
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G
GOOGLE LEARNER
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but order not placed

I placed order and money got deducted of ₹868.45 but order was not placed, please i want my refund...
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A
amtrs
May 12, 2021
This thread was updated on May 12, 2021
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Gift Voucher not refunded/not working after order cancellation

Ticket #[protected] was raised on 26th September. I have been emailing them every week since then and all I keep getting from the customer service is that they have escalated and the team is working on it. The used their gift Voucher and due to some issues had to cancel the order. They cancelled the order right away, but the Voucher still shows up as used and my gift Voucher money is stuck. It has been more than 3 months. I have even sent...
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J
Joseph Sylvester DSouza
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicines multiple wrong address delivery

The order no. Nms[protected]arsso2.
Delivery being taken wrongly to gurgaon while we are in chennai. Multiple calls from your gurgaon delivery agent. The last inquiry fro agent was yesterday-1st jan 2021. Please make delivery to:
j s d'souza
c/o divya d'souza
d-401 casa grande the address
12 easwaran street
karapakkam
chennai 600 097
we have already paid for the medicines on 19 dec...
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M
Monorom Deb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received, but marked as delivered

My shipment ID[protected]SRF

I have raised complaint to provide me details, to whom it has been delivered, so that it can be traced. But it has been 4 days now, they are unable provide me receipt of delivery or name of the person to whom they have handed over.
Their response is only sorry for inconvenience, we will provide details....
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P
Priyant Kumar
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery service issues

Address:Vill- Balawas Ahir, post- Boria Kamalpur

Netmeds is making fool to customer due to not provide assistance to customer. Delhivery curier service is not provide ordered medicine on time. They are putting the order at his branch for mor than 3 years and not deliver the order. Without contacting they are updating customer not available at his address, office or branch closed, delivery failed.
And your customer care executives supporting them. But I will not stop complain. I...
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G
gk1966
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for medicine lost by their courier

Netmed and their support

Advance payment taken. Only 1 cartridge of insulin instead of 5 came.
Their courier Wow Express says Netmed fault. Netmed says courier wow Express fault

No refund initiated.
10 calls made
Pathetic response
Lost 1200 rs. To them.

Be careful placing order. Before this too placed order but no stock and then chase them for refund...
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P
Patil Manali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered product and paid money but they declined my order.

I have ordered svacch sanitary disposable bags 50's and paid 150 Rs for this order but my order is declined now. I want my money back as soon as possible. Pathetic app and pathetic service ever.

Order details :-
Order Id[protected]A
Ordered item - Svacch Sanitary disposable bags 50's
Price - 150 Rs
Payment mode - Prepaid

Didn't return my money yet....
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S
Santoshi Biswas
from Chennai, Tamil Nadu
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Evion 400 capsules

Address:Vedanta academy, uthukuli, Tirupur

I have placed an for medicines last week, the order no is[protected]MSO1.
I haven't received it as of yet and the msg shows that it had been delivered.
I have been paid for it. Can you please help me resolve this.
Thanks for choosing Netmeds.com. We’d like to hear about your delivery experience. Please rate us here: http://nps.bz/NT-103920...
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R
rajeshnaik1804
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:103,3rd Cross,8th A Main,Koramangala 3rd J Block. Bangalore

I had placed an order on the 9th of October & had sent several reminders for a refund & refund & my refund has not yet come. My order No is[protected]W.
I am fed up of follow up.They have a poor response mechanism....
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B
Bappa1992
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Consultation with cardiologist

I paid money to Netmeds via amazon pay for an online consultation with a Cardiologist. I provided all the details as reply of computer generated message. That includes uploading of an earlier prescription which I had. But I got no reply from the Doctor himself even after waiting for 1 hr. Then the chat screen showed 'your consultation is completed'. I have requested for my refund several time throuh email to netmeds. But even after two months...
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N
Nartipu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of medicine/items as per order no. 16021663799008618A dated 08/10/2020

I ordered the following medicines/ items on payment of Rs.1087.75 on 08/10/2020.
1. Dabur Shrigopal Tail - 3 bottles
2. Sensodent K plus paste 100gm
3. Lubic jelly 50gm Rs. 236/-
4. Fair & Handsome 100% oil cleaner Face wash Rs. 145/-
5. Fair & Lovely fairness multivitamins instant face wash Rs.120/-
Out of the above 5 items, only 2 items i.e. slno.1 & 2 received from M/S Heal Meds, plot no. B1, North...
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G
Guri Mahal
from Chandigarh, Chandigarh
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2 Hydronic Moisturising Creams, Those creams are not delivered to me

Address:Village-Malan P.O-Khelan Mob.-9915013283

I have placed my order on netmeds 29Sep2020 for 2 hydronic creams.Those creams are not delivered to me at now.Because I have essential need of those creams.I have called many times to netmeds customer care but they can’t solve my problem.I have shorty time to get this order otherwise I will cancel my order....
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S
Sudhisp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order got rejected. but my account got debited with rs. 842

Address:Sudharshan Duth, Sharadadevi Nagar, Mysore -570022

I have purchase baby care products yesterday at 5.25pm through netmeds by paying it through googlepay.

But my order was not placed, nor order id, not tracking i'd was generated. But money got deducted and was paid to netmeds from my account.

Please rectify this issue asap...
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N
neha.modii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery related issue

My order is showing delivered but i have received it and i have already paid for that order....
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Hi,
I have been buying medicines from long time now. From August 04, 2020 to September 05, 2020, I have returned some medicines because doctor changed some medicines and he stopped some medicines. While I returned medicines, Netmeds collected them immediately but for refund, they are not refunding money.

Total refund is 2933.58/-

But Netmeds has refunded me only 425.35./-

Everytime I remind...
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S
Swara C
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my excess money.

Your delivery boy take axcess money from me and ran away. I have sent many emails from 21st to 27th sep 2020 but netmeds only sent me recorded replies. I have contacted many times to beg my own money with netmeds customer executives. But they make me many promises and makes me fool. They are not capable to refund me my own money. Netmeds.com is very fraud service company i have ever seen. They can only mentaly torture me but not refund my...
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S
Swara C
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my excess money.

Delivery boy take my excess money and ran away. I have sent many emails from 21st sep to 27th sep 2020. But netmeds sent only recorded replies. I have conctated many times to customer care executive but every time they only promised me to refund my money. And made me fool. They are not capable to solve my issue. They prooved that they are such a big liars. Netmeds customer care executive is only to make customer foolish. After some period...
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S
sreenivas.n25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate/delete my netmeds account

Website:www.netmeds.com

From last few day i am receiving sms to my cell number from netmeds.
It is very irritating me at midnight also netmeds sms coming to my cell number

Deactivate/delete my netmeds account...
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