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Netmeds Complaints & Reviews

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Last updated Mar 24, 2024
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Netmeds Phone Numbers

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1800 103 0304
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Netmeds Head Office Address

No 1, Lalithapuram Street, Royapettah
Chennai
Chennai District
Tamil Nadu
India
600014

Netmeds reviews & complaints page 46

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S
Suresh Kumar Mohanani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted extra for medicines

I ordered my medicine s and they deducted 120 rs extra than the total bill amount but now i want to refund because i can't trust this application now....
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S
Sangee Sai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Really i upset and got bad impression from your side due to bad quality of product which i received for baby multivitamin drops. Today only i had opened the new one which i received from your side bcoz i already have some less quantity from old drops bottle. How can you guys so irresponsible for baby medicine. I have attached the photos for your reference. There is no point of waste of money but if i not checked and give to my baby means...
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M
Mangesh Khatav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse pickup of unwanted medicines not done and just fooling me around

Website:www.netmeds.com

Hi,

Netmeds ticket no:[protected]

I have ordered some medicines on 18th may-20 for my mother for diabetes. But after receiving the medicines my mother sugar level was increased and doctor prescribed new medicines.

So i requested netmeds to collect the unwanted medicines and they told that due to covid19 lockdown all pickup are stopped and they will pickup it once service is resumed and asked me...
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A
atheenatherese
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product status shows delivered product not yet delivered

I have ordered the product about three months ago and it shows status delivered and I haven't received any product. I raised complaint but they are keeping me in wait and not doing any actions required. The payment was maid as prepaid. Carelessness in such a matter is shameful and severely critical as netmeds deal with medicines.
My order no was[protected]M
Ordered on 22 July 2020...
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B
Balkrishna pujari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered and it shows still in transit

Order ID
[protected]A

Haven't recieved my order and it still shows in transit. Please cancel my order and process refund. It's been almost a month....
+1 photos
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J
jainmudit26
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong items are delivered

Address:5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Rd, Royapettah, Chennai, Tamil Nadu 600014

[protected]a
Many times are calling to netmeds. But they still trying. What a joke i have complaint number also [protected], my payment already deducted that why netmeds not interested

Wrong order recid number is[protected]as01...
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E
Ezhilarasan A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still not received my product

Address:Online

Dear Netmeds

I have ordered Glimicure M 1mg tablet sheet on 28th August & Delivery date was expected on 2nd or 3rd of September

I have planned accordingly - Because My Mom is a Diabetic Patient
By today morning itself the Tablet got over

You people don't the seriousness of the CUSTOMER
Do you know this tablet is not available in Malur
So only I ordered in Netmeds br...
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M
Mayur Purbiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order got rejected but my account got debited with 2453

I placed order my order got rejected and my account got debited with 2453 inr.
Please look in to this matter urgently...
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N
Nartipu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My bank account debited but your response is awaiting.

Yesterday I placed order for the following medicines -
1. Lubic jelly 20 gm Qty 1
2. Dabur Shrigopal Tail 25 ml
I have paid Rs. 344.00 by debit to my account through Internet Banking on 25/08/2020.
My address - Narayan Biswas
Rita Gitanjali Housing Complex, Barrackpore, PO. Nilgunj Bazar
Barrackpore - Barasat Road, Mudibari bus stop, North 24 Parganas, Kolkata PIN 700121
I have in doubt...
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M
Monikathapa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online consultation

Orderno. Con[protected]
It has been hours since i had requested for online consultation but have not recieved any call yet. Fee has already been paid. If you are not going to provide online consultation then please refund my money....
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R
rjsen01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivered & delay their services from last 24days also not caring seriously my medicine.

Grievance to the netmeds company 22 days delay & showing delivered (Consumer case file)
Dear sir,
I want to inform you that too many emails calls & a per all the communication still my medicine not received for the order date 30.07.2020 & dispatch date 31.07.2020 4pm.

Now i decided to file a case to my legal adviser.
I think this is my last communication email.
Tickets id -
[protected]br...
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P
Prabhaskar Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not serviced prepaid order

Dear Sir,
I have place an prepaid order on 4th Aug.'2020, but the same was not delivered up to 12 th Aug. On make numbers of efforts part delivery was one on 18th Aug and refund was bade for balance order on 20th.
Sorry to say prepaid order was done due to urgent need of medicine and i have got money back, where as we need medicine not money.
I am associated with netmades since last 5 years and sorry to notice such irresponsible...
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N
Nyspal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but order not processed

I have made 2 orders, amount also paid but orders r not showing in my account...
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M
mukeshghai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of cancelled order

Hum ne 22/3/20 ko RS. 2936/- Ka medicine order kiya tha jiska reference no.[protected]M
hai lekin order covid 19 se cancel ho gaya or amount refund nahi hua. mane Customer Care se bat ki to bataya refund process initiate kar diya hai. Lekin kafi wait ke baad jab mane dobara customer care se baat ki to 16.5.20 ki email se btaya ki aap ke account me amount transfer ho gaya hai apna acc. No check karo. .Then we enquired our bank...
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T
this.ankitkr
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Order not showing in order tab

I have done payment for order via amazon pay and payment was successful. After that order is not showing anywhere.
Kindly ask them to either refund my money or process the order....
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R
rjsen01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivered & delay their services from last 13days also not caring seriously my medicine.

Dear sir,
I would like to inform you that i have ordered a medicine from 31st july 2020 still now not received this product.
The above mentioned order id has total medicine devided 3 part, first 2 part received as per promises time cause they send this from pvt courier partner.

But my one of package of this order id has still not received.
They dispatched to this 31st of july still they have not to going...
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A
Arty.09
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status of my order is delivered but I haven't received the order.

This is really annoying. Am a regular CUSTOMER of Netmeds. I placed an order recently. But got a msg stating * out for delivery* on 7th of August. Still today i haven't received the order. But the status is shown as delivered. Do you ppl think CUSTOMERs r mere fools. I had been calling CUSTOMER care from the morning. Am directed by the CUSTOMER care to contact the courier person. Those ### are irresponsible craps & they are having...
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P
Praveen aleti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received but shows delivered

Dear team,

I was order a medicine in netmeds on dated 4th august 2020, they decide expected delivery date 8th to 10th of august-20, but still iam not received the product and i track the order from in ecom express, but it shows order delivered. Iam not received any calls from netmeds or ecom express.
And iam contact the ecom express customer they spoke ivalid airway bill.

How is possible iam not received...
+1 photos
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S
Sanjib shit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very late delivery and delivery now get

Address:At/pos jhinkiria,mahavir chowk vai-moroda,mayurbhanj:757020

The delivery is 10- 12 august under delivery are not process therefore i request to plz give my product fast🙏🏻...
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K
kapoork411
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received wrong order

My order number is[protected]mso2 which contains the following items:
1. Zoryl m 3mg tablet 15's (4 quantity)
2. Trinergic l capsule 15's (1 quantity)

But i have recieved the wrong parcel which contains the following items:
1. Susten 100mg injection 1ml (2 quantity)
2. Kenacort 4mg tablet 10's (1 quantity)
3. Rumalaya gel 10gm (1 quantity)
4. Oleptal dt 150mg tablet 15's (2 quantity)br...
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