NoBroker Complaints & Reviews

I had got my flat painted through Nobroker in the month of January 2022.
I am facing problem of POP falling at some places. I have been writing mails since almost a month but no action is being taken.
The registered phone no is [protected].
Request you to please look into the matter n send a technician in person to see n solve it.

I am surprised to see my property advertisement keep coming in facebook by NoBroker.com for rent without my approval or consent. Factually this property is occupied and not available for rent at all. But NoBroker is advertising my property as available for rent and fooling customers. How can they do such nonsense without my approval. This is clear violation of my privacy and rights.
3 months back I had advertised my this property in NoBroker under free Ad scheme but they called and forced me to upgrade my Ad with premium service (Super Relax Plan) and they collected Rs.7000 from me. After collecting the payment, I faced all kinds of nonsenses and within 24 hours, I asked them to cancel my plan and stop advertising my property. Despite several requests at various levels they didn't do anything and kept on ignoring my requests. Now its been almost 3 months, and they keep advertising my property in their sites, social media, etc, despite my requests and warnings. This is absurd and unacceptable. After collecting my money, they do nonsense like this and how much of disturbances and troubles I had to go through because of this. This need to be stopped and punished. They cannot take customers for granted like me. Taking my money and give me all sorts of trouble. Yet they say best services and fool customers. It cannot be allowed.

We had taken their plan to rent out our apartment at ecity bangalore.. They first said tenent is finallized... Now some executive is trying to return the key telling there is no tenent and my plan is over. Trying to call them including the relationship manager but no one responds.. Such irresponsible people on earth

All,
i had taken Owner scheme for my flat in thanisandra.. its been 15days since i paid, not a single visit from any tenant.
The assigned so called Relationship manager is not at all useful.
he is not doing anything.
very disappointed, very sad.
need immediate action or refund of my money ..its not worth.

Hello.
I paid my rent on 18 March 2022 using my credit card of ₹202000/-to nobroker site for reference NRP[protected]

In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

After making the payment they asking for rental agreement – I don’t have rental agreement as of that day Rental agreement is not possible immediate since owner is out of station due to his health condition.
If you want I can able to give the pan no of the owner.
I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose ₹2000/- for service charge.

Can you please do this escalation and revert me the full amount.

I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment.

You customer care officers and chat is saying as my fault not gone through your terms and condition. Thanks for making me negative about nobroker. On the other hand it is like looting people with service fee..

I need a refund of service charge also here in this case.. as your mistake is clearly visible.

May mobile number [protected]

It's worst.pls don't waist your hard earned money to their double rated plan than others Could not sell my premium property of blue chip area in Thane Mumbai.RM was from Bangalore and property is in Mumbai.So they are not aware of the area.They go on calling you to buy a plan as they are not updated.Litterally waste of money.

Payment of rs 25250 for college/school fees got deducted from credit card but the order is not created not even any reference id is generated

I have booked an inter-city packers and movers service from NoBroker on March 9, 2022. I have rescheduled my movement date to March 19, 2022 and the reschedule was done on March 12, 2022. The movement manager assigned to me at that time confirmed my requirement. As no vendor was assigned till March 17th, I reached out to the movement manager over the chat option as she was not attending calls. As there was no response, I reached out over call again on 18th only to be informed that my movement manager is out sick and no alternate movement manager was assigned. On further enquiry, someone claimed to be my new movement manager and told that the movement on 19th March is not possible as no vendor was available for the mentioned movement date. As I showed my disappointment, he asked me to hold and later said that he will check further can give me a call back, which of course never happened. I again called back after few hours to check the status only to get the update that the movement on 19th is not possible and they can arrange only on 20th and I was also informed that they are glad to cancel the booking and provide me the refund right away.

My concerns now:
1. I was promised a hassle free movement experience, wherein I ended up calling NoBroker multiple time to know the status of my movement booking.
2. I planned all my other aspects based on the movement date I booked with NoBroker and no one from NoBroker bothered to update me that no vendor is available on that data, I got to know only a day before when I myself called them.
3. I have already made plans and booked my journey tickets for 19th, which I have no other option to cancel and rebook, problem now is that I will lose money for cancellation and no tickets available for 20th March ( New movement date)
4. Customer support at NoBroker is pathetic and they are very laid back and not able to understand the issue that I am facing.

Now no one is compensating for my loss which is caused due to the mistake done by the NoBroker. They shouldn't have the booking when vendor is not available or at the least, they should have informed me about vendor unavailability after I have booked the slot. They did not even bother to check until I call and enquire.

Today I got call and they asked to share otp but i didn't still they were able to do transaction the msj i got is as below
065795 is OTP for txn of INR 24745.00 at NOBROKER T on RBL Bank Credit Card 2124. Valid for one time use. DO NOT SHARE IT WITH ANYONE.

And I didn't get the deduction message rather i checked online the card shows payment in process. I was so shocked how they did this. And they took the amount in a min. I lodge the complaint regarding this. But I m concern i didn't do any transaction still suffering of this 24k loss.

I rented out a property 10 days ago. But, I still getting mails to activate it again. And I am getting lot of promotional mails and sms.
And, even in mail, you have not provided "unsubscribe" button.
I want to turn off all email updates, promotional mails and sms.
Otherwise I have to block NoBroker once and for all.

I am a NRI and I signed up for nobroker tenant search service during Oct 2021 based on my friend’s recommendation. I took the tenant search plan and property management service (PMS) based on the false promises from your sales person Ankit who is specialized in NRI sales.

Ankit had promised me that they will be able to find a tenant within 30 days. And when I asked about a worst case scenario, he told me that the plan would be for 60 days. There was a Relationship Manager (RM) assigned for me and I could see that he was least effective and was not doing the right job. He was on leave during Diwali week and also was unreachable. After 30 days I raised the complaint about ineffective work and asked for a change of RM. There was no one else to help. Finally, he informed me that the plan is expiring soon. I mentioned to him that it is just 45 days and there is 15 more days to go. After further follow up and escalation I got assigned with a new RM for the last 15 days. The new RM did a good job in searching for tenant and almost finalized one person. Due to some travel related concerns she did not take the apartment. And finally I ended up the term without a tenant.

Now, when I requested for a refund I got the response that the PMS amount is not refundable. This is not what was told to me in the beginning. I expected a better response from Nobroker team. You have taken my money INR 15.5K for no service and no help. And this is called the real loot. Why on the world someone would keep the money for property management service when they haven’t even got a tenant for me.
Inspite of following up for many days, I wasn’t given a positive response from the Nobroker folks yet. I would urge people to not fall into false promises by sales.

Hello! I'm Lokesh Kumar Boriwal.
This complaint is regarding the unauthorized transactions that took place using my credit card on March 14, 2022 through NOBROKER TECHNOLOGIES.

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 30, 300 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 30, 300 at NOBROKER TECHNOLOGIES on[protected];
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed complaint at cybersecurity government helpline about the e-fraud.
Kindly help me in this.

Booked for 6AC servicing.
Firstly the team was more that 2 hours late to start the committed service and after that they were not doing committed service for the cost i paid.
Based on discussion with Mr Ghouse, he offered me same service as o[censored]rban company on agreed price.
Service agreed was included cleaning with foam, whereas after partner came, they did not agreed for it.
Now Nobroker is not returning the complete amount they have taken from me. I want my complete money as I did not got service I paid for.

Hi,

I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

Refund conditions:

1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

Regards,
Chetan

Their are on another online frad company, I subscribe for commercial rent out, even after 4 month they did not find tenant entire money in drin, agin I gave same property I close with their clint with lesser amount and with out deposit send account detail even party backout and i gave the property after that with same rent which I offer their party and with deposit, now they are not refunding money saying it's breach of agreement they even can not find a single original customer all are agents,

Dear Sir

Inspite of calling customer care so many times, they haven't sent pdf of the bill till date.

Regards,
Ravindra Vidap.

Hi,
I'm Manish.
A fraud transaction happened from creditcard to nobroker as rent pay without my authorisation. Please help me for getting my amount back.

INR 19, 963.66 spent on ICICI Bank Card XXXXX on 26-Feb-22 at NOBROKER RENTPA.

Hey, I'm VANSHUL DUTT
This complaint is regarding the unauthorized transactions that took place using my credit card on 28th of FEB 2022 through NOBROKER RENT PAYMENT.

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 19695.00 at NOBROKER RENT PAYMENT on your SBI Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 19, 695.00 at NOBROKER RENT PAYMENT on[protected]; 12:09:23 pm using your SBI Credit Card (XXXXXX). Your available Credit Limit is INR 148305.00
I got mails from SBI alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.

Hi,

I have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

My complaint reference number is #10350561

Let me know if you need any other details. But please refund my amount

I have been informed that my plan is refundable and if I found any flat from other broker or from any other source other than no broker. But now 2 months has been passed and I have not received any refund from no broker. Please note that I have already submitted all the details such as rent agreement to no broker and nothing is pending from my end. I request you to please raise the issue and release my refund amount.