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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 48

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P
pradeep shanmuga
Jan 6, 2022
Aug 18, 2025
This thread was updated on Aug 18, 2025
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Refund pending for almost a year

Address: Bangalore

I have made a payment of 479 for rental agreement and following with customer care refund for almost 1 year. They not resolving my issue as they not able to provide agreement as i required. Still not Refunded. My Mobile no from where i paid is [protected]. via paytm. attached message and email conversations....
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pradeep shanmuga
Jan 6, 2022
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Address: No Broker bangalore

I have paid for Rental Agreement copy to NOBROKER on 23Dec 2020. But the team not ready to help as per the format i required post that they have not refunded my money at all. Very frustated.
NoBroker customer support has been notified about the posted complaint.
Hi Pradeep, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
Hi Pradeep, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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    Prasadnarkar555
    from Mumbai, Maharashtra
    Jan 4, 2022
    Resolved
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    Address: Mumbai

    I had posted my 2 properties on NoBroker for which I took their Moneyback plan paid services on the 3rd of Aug 2021. The NoBroker team was unable to sell both my properties. I received a refund for one of my property however it has been more than 2 months since I am yet to receive the refund for my other property.

    They mentioned that we did the refund for both the properties together however the reference id provided by them was incorrect. I checked the bank statement and it didn't reflect in the bank statement too.

    I have made so many follow-up calls and every time they say that they will get it done. Mrinal Sharma was the account manager assigned to me and I also spoke to his Manager Priya Kesarwani. However, they still don't have any concrete answers and every time they say that they will follow up with their team.
    They don't have the courtesy to even update their client from their end on the latest update.
    NoBroker is a BIG SCAM as they don't value their clients at all. They didn't help me in selling the property as they just took my money and kept it with them for 3 months. Now they are taking more than 3 months to refund it.
    I need Strict action to be taken against them.
    Jan 7, 2022
    Complaint marked as Resolved 
    After putting the complaint here I immediately received calls from the NoBroker support team and the refund has been done.
    NoBroker customer support has been notified about the posted complaint.
    Hi Prasad, we continuously put our best efforts to find buyers for your listed property. We would certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone and discuss this further.
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      Sandeep08
      from Mumbai, Maharashtra
      Jan 3, 2022
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      Website: NoBroker.com

      I have been waiting since Saturday for a call from Nobroker movement manager to discuss about my shifting arrangements.

      I have called 10-15 times since today morning because tomorrow is my shifting day. I was assured on email at 2:10 that I'm going to get a call ASAP but that didn't happen. I received a call at 8 pm from the movement manager named Abu who asked to pay 3 k more than the earlier promised quotation.

      They should have communicated before about this. I have a morning slot booked for my shifting. I had to call several times to connect with the manager and at the last moment he is asking to pay more. This is like they are purposely creating such situation. Such a pathetic service.
      NoBroker customer support has been notified about the posted complaint.
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        Sneha Mudhigonda
        Dec 31, 2021
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        We are trying to reach NoBroker, yesterday it started from Bangalore to Hyderabad but no clue where is my consignment. No one helping me when it will reach. Really pathetic service. Registered phone number [protected]
        NoBroker customer support has been notified about the posted complaint.
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          Susan Augustine
          Dec 31, 2021
          May 7, 2024
          This thread was updated on May 7, 2024
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          Resolved

          The movers and packers charges was paid in full by me on 4-Dec-2021. But the AC installation which was supposed to be done the next day was not completed. I then hired another person to do it. Since then I am waiting the refund of Rs.2000- taken for AC installation . Chat messages phone calls - all no effect till today.
          Jan 13, 2022
          Complaint marked as Resolved 
          Quite a number of phone calls later, I've received full refund for that part of the work which was not done. Thank you so much for resolving the issue so quickly.
          NoBroker customer support has been notified about the posted complaint.
          Hi Susan, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone & discuss this further.
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            AnkitaParakh
            Dec 31, 2021
            Resolved
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            Resolved

            Please note that while taking the service I was promised the following:
            Get Relationship Manager to help you SAVE time and money
            Number of Contacts
            Instant Property Alerts
            Locality Experts
            Rent Negotiation
            This is the service that I have received:
            My relationship manager was not available throughout the transaction.
            The Field officer never came along with me to show me the property
            The locality details were not shared with me, so I myself had to go and check the area.
            The keys were handed over to the watchman instead of me
            In spite of promising for a third geyser I haven't received the same yet.
            I received the wrong agreement signing link on the 30th-night in spite of the team knowing that the owner stays in the US and I have to shift my luggage on the very next day.
            We shifted in the society on 1.12.2021 but in the agreement, the purposefully wrong date is mentioned.
            I was asked by your team to submit my hotel bills to them.
            The new agreement is not shared till now in spite of calling @Mehnaz M and @Kaushik continuously multiple times.
            My mental agony and pain don't stop here, in spite of trying to raise the issue to multiple channels it is not yet resolved
            Feb 5, 2022
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Jan 01, 2022
            NoBroker Customer Care's response
            Hi Ankita, we are disappointed to hear that. We would request you to share your registered contact number so that we can understand your issue and provide you with a resolution.
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              Lokesh Radaratti
              Dec 29, 2021
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              Done 30100 rentpay from Amazon pay icici card but nothing is showing in payment history and amount deducted from credit card. My registered mobile number is [protected]
              NoBroker customer support has been notified about the posted complaint.
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                MM8N4J
                Dec 29, 2021
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                We had rented a no broker property in chennai-on nov 18th 2021. They had showed the property over video call and we were confirmed that the property would be handed over to us spotless. On reaching we realised the mistake of tusting a service such as NO BOKER. Dustry floor, unclean bathroom, plumping works pending. No response form the Relation ship managers, each time we are directed to new RM and we had to pay from our pocket for cleaning and repairing the property(plumping). Totally unprofesional service and to top it all everytime we are assured call back but no one calls back.

                We will never trust this group and have received far more better service with Brokers . We need a proper response from the concerned department and a one point of contact.

                CPCHN8730-ID
                NoBroker customer support has been notified about the posted complaint.
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                  M
                  Msing1
                  Dec 28, 2021
                  Resolved
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                  I found NoBroker completely unprofessional with no experience in addressing my rental needs. Poor communication from service agents, no follow through despite multiple enquiries and complete disregard to customer service, I feel like I wasted my valuable time and money signing up for their service. VERY DISSAPOINTED!!!
                  Jan 31, 2022
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 28, 2021
                  NoBroker Customer Care's response
                  Hi Msing1, we always put our best efforts to find a rented property for you. We'd certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                  Hi There, we are closing this ticket for now as we haven't received your contact details which is needed to investigate the case. Please feel free to reach out to us with the same so that we can assist you further.
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                    V
                    Vijay K Parashar
                    Dec 27, 2021
                    Resolved
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                    Address: Ahmedabad

                    I have done a transaction of Rs 60600 of rent pay on 8th Dec 21 but transaction got failed and amount deducted from my credit card
                    I take many followups and mailed to [protected]@nobroker.in but still my money not get credit to source credit card.
                    I am facing financial problem right now.
                    Jan 14, 2022
                    Complaint marked as Resolved 
                    My issue is solved and NoBroker trf the AMT to source Account. I have mailed to NoBroker on [email protected] for refund and after 21 days I got my refund . All staff are supportive.
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 28, 2021
                    NoBroker Customer Care's response
                    Hi Vijay, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check on this and provide you with an update asap.
                    Dec 29, 2021
                    Updated by Vijay K Parashar
                    My registered contact number [protected]
                    And ticket number is 9555290
                    Email id is [protected]@outlook.com
                    Check all mail and follow-up I done from 9th dec onwards ..
                    Still not refunded my amount
                    Verified Support
                    Feb 20, 2022
                    NoBroker Customer Care's response
                    Hi Vijay, we understand that our team have been in touch with you and addressed your issue. As discussed, your refund has been processed and settled in your account. Please let us know if there is anything else we can assist you with.
                    Dear team,

                    Kindly request you I have done a transaction of Rs 16100 of tution fees pay on 27 March 2022 but transaction got failed and amount deducted from my credit card
                    I take many followups and mailed to [protected]@nobroker.in but still my money not get credit to source credit card.
                    I am facing financial problem right now.

                    My registered contact number [protected]
                    And ticket number is 10585554
                    NoBroker Customer Care's response, Mar 28, 2022
                    Verified Support
                    Hi Surendra, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
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                      K
                      konark1020
                      from Bengaluru, Karnataka
                      Dec 27, 2021
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                      Address: 123,7th Street, Bank Avenue, Kalyannagar

                      I have a 2 BHK which is vacant and had requested for a money back plan to rent out the same. I initially paid for Best Effort Relax plan as per your representatives request. But I actually wanted the money back plan for which i was told to pay an additional Rs.4, 130/- which I paid. After a few days I was informed by one of your Manager that since there was very less response, money back plan would not be applicable for me and I would be refunded accordingly. This was more than 3 week back and every since then I have been asking several personnel whoever calls me about the refund, but I have not received any proper reply. Even now whenever I ask they just say that they will check and get back. I never get any reply regarding my refund, but I get all sort of other unnecessary calls. I am very frustrated. While you want payment you want it immediately but there is no proper response when it comes to refund.
                      NoBroker customer support has been notified about the posted complaint.
                      Hi There, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we would request you to share your registered contact details so that we can investigate your issue and provide you with a quick resolution.
                      Hi Konark, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                        aiBrn Laboratories
                        Dec 26, 2021
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                        The salesperson who is very cunning in his field try to loot up my money by giving fake promises and fake information regarding their plan. The salesperson himself pressurized me on taking up his assured plan in order to make selling of my plot, where he promised my plot will be sold within a month and this plan is for 90 days in which you will have entire refund if the sale doesn't gets completed. Throughout the 90 days I haven't received 1 healthy lead or conversion of the buyer. All were nuisance and cheap gimmicks. After the 90 days plan now on communicating with the so called relationship manager is saying that this is not a refundable plan and we tried our best and we could not get any buyer for your plot. Its that simple for them to loop thousands from us. Now I demand entire refund as well to take prior action to that salesperson who cheated me and for not returning my calls for the past week, this itself makes him guilty and his name is Santhosh from Bangalore.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi There, that's strange as we do not deal with plat services. However, we would request you to share your registered contact details so that we can reach out to you and discuss your issue in detail.
                        aiBrn Laboratories's [Complaint's author] reply, Dec 31, 2021
                        Registered number: 9043663818
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                          Prabhat Pathak1
                          Dec 25, 2021
                          Resolved
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                          Hi no broker, 20 k has been debited from my SBI credit card as a part o[censored]nauthorised transaction. Could you please help me with this? My contact no is [protected]
                          Feb 19, 2022
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 27, 2021
                          NoBroker Customer Care's response
                          Hi Prabhat, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
                          Jan 06, 2022
                          Updated by Prabhat Pathak1
                          Updates already shared with no broker. I have mailed you several times regarding updates at your end but it seems you want to avoid this issue.
                          Verified Support
                          Jan 15, 2022
                          NoBroker Customer Care's response
                          Hi Prabhat, we understand that our team have already emailed you the necessary information about the fraudulent transaction. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                            RamyaSanjeevi
                            from Chennai, Tamil Nadu
                            Dec 24, 2021
                            Resolved
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                            Resolved

                            Hi I have taken a premium rental plan for my flat. The plan says they will close the deal before 15 days I have been asked to pay 50% of the amount as brokerage for the rental deal. If thay couldn't close they have terms as after 15 days each day rent will be paid till 45thday. If they could not close even till 45th day then they will repay me the brokerage cost and the 30daus rent. They pushed me to the core to go for the plan.

                            They couldnt close it till 45thday. Now they wasted 45days and when I asked for refund they paid only 24500 they refuse to pay the balance of 12250 as per the terms. When I raised it they say I will get a call its been more than 2 weeks my plan expired just before 2 days i received only 24500 rupee for the balance no one responds to the email. Please help resolving the issue and wasting my time and money
                            Feb 16, 2022
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 27, 2021
                            NoBroker Customer Care's response
                            Hi Ramya, we do not charge any brokerage from our customers and we always strive to rent out your property. We would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
                            Dec 27, 2021
                            Updated by RamyaSanjeevi
                            No response for the compliantbits been 4 days no one has responded on this.
                            Verified Support
                            Jan 07, 2022
                            NoBroker Customer Care's response
                            Hi Ramya, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                              vishalj82
                              Dec 24, 2021
                              Resolved
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                              Resolved

                              I signed up for their so called 'Relax Service'. The representative made all the possible promises he could make. The terms stated, there will be a dedicated individual working to find tenants for my apartment for 60 days and post the discovery of tenant, management service will begin. Now this is what happened in reality.
                              1. For the first 30 days there were no tenant interested (at least that is what I was told). So I started looking for tenants on my own, and within a week I found two individual interested in the property. To verify I added myself as interested tenant on the app, and Not to my surprise I was never contacted for the property
                              2. On 45th day I got a message from them, saying my plan has expired. Did I not pay for a plan which lasts 60 days of tenant search and a year of maintenance.
                              3. After almost 10 days I was able to talk to a representative, and the solution proposed to me was purchase additional plan. Why do I need to purchase a plan again, if my plan lasts a year or so.
                              4. During those 45 days, I was asked to purchase some additional service two increase chances of getting a tenant.
                              5. How come I am being charged maintenance fee when there is no tenant yet.

                              Only thing they are in the market is to make money and fool people around. They will try to mint as much from you as they can. And will always persuade you too buy additional services and products.
                              Feb 16, 2022
                              Complaint marked as Resolved 
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 24, 2021
                              NoBroker Customer Care's response
                              Hi Vishal, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                              Verified Support
                              Jan 15, 2022
                              NoBroker Customer Care's response
                              Hi Vishal, we understand that our team have been in touch with you and provided you with a service extension. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                                Mohanram1981
                                Dec 23, 2021
                                Resolved
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                                Resolved

                                My email id [protected]@rediffmail.com, Mob [protected]. Order id[protected] dd 7Nov21. They induced me to buy the plan. Spoke to Satish, Such a sweet words to lay foundation for day light robbery. Then Manager was allocated - Jincy. Paid 3538.82 Rs collected and afterwards was expecting relaxed plan. How manytimes i ever call, escalation team, supervisor, Jincy, Satish, etc i can keep naming, no response. When i escalate, i will get 10 recommendation with in 2 min. Afterwards, when you ask to call. No response. i gave multiple opportunities and then ended up doing on my own again by paying 999+GST on my another number [protected] to do on my own. Simple I want refund of amount paid and i have all whatsapp evidences if required, which i stored and took snapshot of it, if required, i can share
                                Jan 26, 2022
                                Complaint marked as Resolved 
                                NoBroker customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 24, 2021
                                NoBroker Customer Care's response
                                Hi Mohanram, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists would certainly connect with you on priority.
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                                  Ladli123
                                  from Gurugram, Haryana
                                  Dec 22, 2021
                                  Resolved
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                                  Resolved

                                  Website: No broker payments

                                  Fraudulent payment of INR 20, 200 from my ICICI bank credit card to NO Broker payments on 21 Dec 2021.

                                  Fraudulent call received from [protected]
                                  Jan 24, 2022
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Dec 22, 2021
                                  Updated by Ladli123
                                  Fraudulent payment from my credit card to NO Broker payments on 21 Dec. Amount of 20, 200
                                  Verified Support
                                  Dec 23, 2021
                                  NoBroker Customer Care's response
                                  Hi Ladli, we are absolutely shocked to hear about the fraudulent transaction. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                                  My also from rbl bank
                                  Same amount
                                  You have spent INR 20, 200.00 at NOBROKER TECHNOLOGI using your RBL Bank Credit Card (xx3246) on[protected]. Your available limit is INR 89, 668.56
                                  NoBroker Customer Care's response, Dec 24, 2021
                                  Verified Support
                                  Hi Narayan, as requested earlier, please provide us with your contact number so that we can look into your issue and provide you with a resolution.
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                                    suju1972
                                    Dec 22, 2021
                                    Resolved
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                                    Resolved

                                    My house was given on Property management to NoBroker. The key was handed over and they took an amount of Rs.6000. After 40 days they said they are not able to find any Tenent and returned the keys. They have not refunded the money as per agreement. In these 40 days they have not made any effort to show the property . Please all those who are planning to go via NoBroker please be warned about this website, which is a fraud company.
                                    Feb 2, 2022
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 22, 2021
                                    NoBroker Customer Care's response
                                    Hi Suraj, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we have highlighted your issue to our team and one of our specialists would certainly connect with you on priority.
                                    Verified Support
                                    Jan 02, 2022
                                    NoBroker Customer Care's response
                                    Hi Suraj, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                                      Arvindtiwari009
                                      Dec 21, 2021
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                                      Address: 120 Vinayak nagar 6th cross, Ms palya, Ms palya

                                      I have order furniture on rent from website
                                      Furniture.nobroker.in
                                      My order is not got deliverd, I did online payment also.
                                      No delivery slots provided.
                                      There no customer care support.
                                      Request you to pls help
                                      My registed email id with no brocker
                                      [protected]@gmail.com
                                      Mob-[protected]
                                      NoBroker customer support has been notified about the posted complaint.
                                      Dec 21, 2021
                                      Updated by Arvindtiwari009
                                      Why it's showing s resolved wr as my case is not resolved. Is it fake website
                                      Dec 21, 2021
                                      Updated by Arvindtiwari009
                                      Wy it's marked as resolved where as i didn't got any reply from company

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