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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 25

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S
Sandeep491
Feb 25, 2023
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Hi,
I have placed Ac service on 18 February 2023 but unfortunately due to some issues I cancelled the service.so I got a message from nobroker that money will be refunded back to source account and that will take 7 days of time.
As of today if I call and ask no broker customer executives are telling that will get back to you and not giving proper response.
So I want my money refund back as soon as possible please.
+1 photos
Feb 26, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
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    Anil gollapally
    Feb 25, 2023
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    Address: Nobroker

    On January 28th, I attempted to make a rent payment of 49, 300 to my landlord's UPI ID using the NoBroker app. However, the app automatically used my previous payment account details instead of the correct ones. I contacted customer support to change the account details, and they sent me a link to update it. I updated the account details using the link. Despite this, the payment was not successful and did not reach my landlord's bank account. I waited for approximately 10 days, but the payment did not settle. So, I contacted the support team to cancel the payment, and they informed me that it would take 7 to 10 working days for the payment to be returned. However, it has now been more than 12 days, and I still haven't received the payment back.
    Feb 26, 2023
    Complaint marked as Resolved 
    Mail I'd a [email protected] 9032434317
    NoBroker customer support has been notified about the posted complaint.
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      sachinpotdar28
      from pune, Maharashtra
      Feb 25, 2023
      Feb 26, 2023
      This thread was updated on Feb 26, 2023
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      Address: Bangalore

      It's been almost two months since I finished my work and I'm not getting my payment because the project manager doesn't pick up my phone and doesn't even respond to my mail. This has caused me a lot of mental agony I cried for my payment but it's so much that I've suffered
      NoBroker customer support has been notified about the posted complaint.
      Hi Sachin, we are actively working on your issue and will surely keep you posted further. We appreciate your patient.
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        PreeYaj
        Feb 24, 2023
        Feb 26, 2023
        This thread was updated on Feb 26, 2023
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        Address: Bangalore

        My name is Preethi Yajaman. I had an account as a buyer on nobroker - Bangalore. Representative Ms. Sushmita PB was very rude and has deactivated my account for no authentic reason. When asked for an email from her stating the reason, she said she will not send. When asked to speak to her manager/supervisor, she said she will not connect and she said for silly reasons she can't send an email. I want a full refund of 1768.82. Thank you.
        NoBroker customer support has been notified about the posted complaint.
        Hi There, this is a rare occurrence and totally unfortunate. We totally oppose any rude behavior. Kindly share your registered contact number so that they connect with you on priority.
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          lalan68
          from Deoli, Delhi
          Feb 24, 2023
          Feb 28, 2023
          This thread was updated on Feb 28, 2023
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          Address: Bren Mercury, No.835/39, Kaikondrahalli, Varthur Hobli, Sarjapur Main Road Bangalore Bangalore KA 560035 IN, -,.
          Website: www.nobroker.in

          I paid education fees to vmc of rs 30, 000 i bilieved to no broker but first they msged that it will be transferred by 4;38 pm in 30min after that they msged running late we will do at 10;38pm but again they msged we transfer on 26feb 6;47p, what is this are you paying from our money to another client and using money for your own purpose
          do my transcation or i should give you notice from consumer court i don't want any excuse from your coustomer care if you think that i am fool and you do anything from our money use for your own
          mobile no [protected]
          your app is showing something you are msging me somethingh else their are 100+compaines like no broker most trusted cred but my mistake o[censored]seing no broker so called company resolve my issue contact me my no of no broker is also registered with [protected] you can check all give me resoultion
          +3 photos
          Mar 1, 2023
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Feb 28, 2023
          NoBroker Customer Care's response
          Hi Lalan, we understand that your payment has been successfully transferred to the beneficiary's account. Please let us know if there is anything else we can assist you with.
          Hi Lalan, in certain cases it takes more time than usual for the payment to be credited to the beneficiary's account as we need to do some checks from our end to ensure that the transaction is genuine. However, we are checking this with our team and we will certainly get back to you with an update on priority.
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            Amitkdeveloper
            Feb 24, 2023
            Mar 21, 2023
            This thread was updated on Mar 21, 2023
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            Hi,

            I have done all process said by nobroker about rental agreement and have paid in full advance Rs. 2500 and afterwords making several complaints and enquiries they are not providing me rent agreement. This is worst ever disgusting type of experience and service they have provided to me. Giving no response and not provided me rent agreement. Please help.

            It's now 1 month I have been following them everyday, they are not listening and not taking any action on this. :(
            NoBroker customer support has been notified about the posted complaint.
            Hi Amit, we always put our best efforts to share the rental agreement on time. We would certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details in order to investigate this further.
            Hi Amit, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
            Hi Amit, as per the update, agreement has been registered. Hence, we are closing your complaint. Please let us know if there is anything else we can assist with.
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              Chaithanya Byrapu
              from Chennai, Tamil Nadu
              Feb 23, 2023
              Feb 27, 2023
              This thread was updated on Feb 27, 2023
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              I have opted nobroker rental relax plan and finalaized and moved to flat on february 15th. The property is managed by no broker and they have communicated to provide amenities like power back up, car parking, house keeping, security. We agreed on rent of 19000 as rent and 100000 as deposit. But now they are denying to provide all the above amenities and they are not ready to negotiate on rent. I have spent 4200 for rental relax plan, 4000 for packers and movers, 4000 for cleaning services and 1000 for carpentry work in new flat and 100000 as deposit. When i ask for amenities they are asking me to vacate flat and not agreeing on other expenses. I am requesting to compensate me for all the expenses and mental agony that i am going through due to deliberate miscommunication by no broker.
              +1 photos
              NoBroker customer support has been notified about the posted complaint.
              Hi Chaitanya, we have done a complete evaluation of the situation. However, our team is looking for all the possible ways to get your issue resolved as soon as possible.
              Chaithanya Byrapu's [Complaint's author] reply, Feb 26, 2023
              Simple question
              Why customer has to suffer due to deliberate miscommunication between @nobrokercom and house owner for nobroker managed property.

              #nobroker
              Chaithanya Byrapu's [Complaint's author] reply, Feb 26, 2023
              @nobrokercom The resolution that you suggested will incur huge loss to me and you are threatening and bulldozing to accept the resolution provided by you.is it the way to deal with customers.its your RM who has deliberately miscommunicated on amenities
              #nobroker
              The resolution that you suggested will incur huge loss to me and you are threatening and bulldozing to accept the resolution provided by you
              Hi Chaithanya, as per our team's decision, we are unable to offer any form of compensation or reduction in rent. We understand that you are experiencing some frustration and we empathize with your situation, however, we can only address any concerns that are within the scope of our policies and guidelines. Hence, we are now closing your complaint. Please let us know if there is anything else we can assist you with.
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                Chaithanya Byrapu
                from Chennai, Tamil Nadu
                Feb 23, 2023
                Feb 24, 2023
                This thread was updated on Feb 24, 2023
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                I have opted NoBroker rental relax plan and finalaized and moved to flat on February 15th.The property is managed by no broker and they have communicated to provide amenities like power back up, car parking, house keeping, security.we agreed on rent of 19000 as rent and 100000 as deposit.but now they are denying to provide all the above amenities and they are not ready to negotiate on rent.I have spent 4200 for rental relax plan, 4000 for packers and movers, 4000 for cleaning services and 1000 for carpentry work in new flat.when I ask for amenities they are asking me to vacate flat and not agreeing on other expenses.i am requesting to compensate me for all the expenses and mental agony that I am going through due to deliberate miscommunication by no broker.
                NoBroker customer support has been notified about the posted complaint.
                Hi Chaitanya, we have done a complete evaluation of the situation. However, our team is looking for all the possible ways to get your issue resolved as soon as possible.
                Chaithanya Byrapu's [Complaint's author] reply, Feb 26, 2023
                Simple question
                Why customer has to suffer due to deliberate miscommunication between @nobrokercom and house owner for nobroker managed property.

                #nobroker
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                  mdirf0352
                  Feb 23, 2023
                  Feb 27, 2023
                  This thread was updated on Feb 27, 2023
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                  NoBroker Packers and Movers team continously forced me for a week to Book their service and pay the token amount

                  So i booked the service from my source location to CHennai, also i paid the token amount.. Everything i planned and even booked bus tickets for my family..

                  But suddenly without my knowledge they have Cancelled the shipment service by stating that there is no Vendor partner Available at my location

                  My question to no broker team is why they forced to book their service without cross verifying the vendor Availability??

                  If they cannot, they should have arranged an alternate facility for my shipment.. AFter continous followups still i didnt received my refund amount fully

                  Huge loss i have faced
                  NoBroker customer support has been notified about the posted complaint.
                  Hi There, we never force our customers to take any of our services. Also, we always provide the services committed from our side. However, please share your registered number so that we can connect with you to address your concern asap.
                  Hi There, we are still awaiting your contact details in order to address your issue. Please provide us with the same so that our team can reach out to you and discuss this further.
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                    AnudeepV
                    Feb 23, 2023
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                    Hi, I paid around rs. 15000 to purchase Super relax Plan to sell my property 2 bhk flat in Bangalore. There has been no updates in the last 1 month. Right from the start the RM, field agent or the salesperson who i contacted again and gain were not responding. Sensing this, i put out repeated request within the first week to refund and cancel the plan but they insisted the plan cannot be cancelled. Also, RM or anyone did not reach me in the first 1 week.After 1 week into the plan, i got to know allocated RM is not available and there is no one to cover my case in his absence. They reached me only twice in last 1 month that too after repeated requests-messages, emails, calls. In last 2 weeks no one has contacted me even once for sharing any updates. I would say if they don't have leads and if they cannot even contact me once weekly, They should refund me in full.
                    NoBroker customer support has been notified about the posted complaint.
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                      S
                      sachinpotdar28
                      from pune, Maharashtra
                      Feb 22, 2023
                      Feb 24, 2023
                      This thread was updated on Feb 24, 2023
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                      Address: banglore

                      I'm Sachin Potdar (vendor).
                      I have completed my project, but my payment is not releasing. I have done interior work. The project was completed approximately 2 months ago, but the SCM manager blocked my number. I tried to call him from another number, but he blocked that number too, so I have no other way to contact him. I am literally crying and begging for my payment.
                      The project manager is Sayyed Azamtullah. syed.[protected]@nobroker.in, contact: [protected]
                      SCM manager Abhishek Jha, abhishek.[protected]@nobroker.in, [protected]
                      The project manager is Sayyed Azamtullah. syed.[protected]@nobroker.in, contact: [protected]
                      hemal.[protected]@nobroker.in
                      prabhat.[protected]@nobroker.in
                      my contact no [protected]
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Sachin, we always clear the payments of our vendors on time and would request you to kindly share your contact number to us so that we can connect with you and get this sorted asap.
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                        R
                        ReshT
                        from Pune, Maharashtra
                        Feb 21, 2023
                        Mar 2, 2023
                        This thread was updated on Mar 2, 2023
                        Resolved
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                        Address: Daund
                        Website: Nobroker.in

                        Purchased a relax plan of Rs 3538 . On the commitment we travelled 80 km. The RM was not at all supportive. Tried calling RM but his call was busy. On complaining they say plan is active but the RM did not responded for 2-3 hrs. When asked for refund they said they will refund but not yet refunded the amount
                        Mar 10, 2023
                        Complaint marked as Resolved 
                        Resolved
                        NoBroker customer support has been notified about the posted complaint.
                        Hi There, we always try to provide satisfactory customer service to our customers and would like to understand what went wrong. Kindly share your registered contact details with us so that we can connect with you and get it sorted asap.
                        Hi There, we are still waiting for your registered contact details. Kindly share the same so that we can connect with you and resolve your issue asap.
                        Hi there, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
                        ReshT's [Complaint's author] reply, Mar 3, 2023
                        Cintact details are already shared. How can you close the case without the refund.
                        NoBroker Customer Care's response, Mar 5, 2023
                        Verified Support
                        Hi Resh, we have received your contact details. We have cascaded your issue to our team and one of our specialists will certainly reach out to you asap.
                        ReshT's [Complaint's author] reply, Mar 6, 2023
                        Soon.. means when...i want my money to be refunded...
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                          ReshT
                          from Pune, Maharashtra
                          Feb 21, 2023
                          Mar 2, 2023
                          This thread was updated on Mar 2, 2023
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                          Resolved

                          Address: Daund
                          Website: Nobroker.com

                          On the commitment basis from no broker we chosed the relax plan and paid the amount of 3538.82 rs. to nobrokers. We travelled next day 80 kms to serch the flat on rent but the RM did not support us. Only one flat in 2 hrs he showed. Later calling RM for, but the call was busy since 1- 1 and 1/2 hrs. We called nobrokers and asked to refund money. But they have still not refunded the money but saying they will refund.
                          Mar 10, 2023
                          Complaint marked as Resolved 
                          Resolved
                          NoBroker customer support has been notified about the posted complaint.
                          Hi There, we always try to provide satisfactory customer service to our customers and would like to understand what went wrong. Kindly share your registered contact details with us so that we can connect with you and get it sorted asap.
                          After complaining you people have started contacting me.
                          Till the time your phone was totally busy and ms. Gunjan at bangalore have given a commitment to travel next day and RM will help. Next day RM was unaware. Which shows communication error at your end..for tgat why should customer suffer. Same only i have aak for refun. I want it. I have not visitied the single contact you gave. We have suffered by teavelling 80 km on your commitment and you people not helping us. Giving a call as non refundable plan does not mean taking the money in advance and once the money received at your end you put the customer to suffer. Kindly refund my money.
                          NoBroker Customer Care's response, Feb 28, 2023
                          Verified Support
                          Hi There, we are still waiting for your registered contact details. Kindly share the same so that we can connect with you and resolve your issue asap.
                          ReshT's [Complaint's author] reply, Feb 28, 2023
                          Still the refund not done.
                          Taking the money in advance and not supporting the customer is the strategy of nobrokers..?
                          Refund the money plz.
                          ReshT's [Complaint's author] reply, Mar 2, 2023
                          Register no.
                          Rohan Talathi 9146650120
                          ReshT's [Complaint's author] reply, Mar 3, 2023
                          Details of contact are provided. Still no refund processed.
                          Hi there, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
                          ReshT's [Complaint's author] reply, Mar 3, 2023
                          Contact details are alreday share on 2nd March..you cannot close the case..money is to be refunded
                          ReshT's [Complaint's author] reply, Mar 4, 2023
                          Contact details already shared on 2nd March..kindly do the needful
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                            Aafia F
                            Feb 21, 2023
                            Feb 28, 2023
                            This thread was updated on Feb 28, 2023
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                            Resolved

                            I wanted to cancel my 7K 'relationship manager' plan the very first day i got it because the relationship manager I got was utterly useless. They kept stalling me for 1 hour when I asked them a simple question to help me with the house search.
                            I then asked for a relationship manager change but by then a whole day's worth of house hunting was already over and I used 4 contacts out of the 50 provided. Everything I did. Relationship manager did nothing.

                            I tried to cancel and get a refund or at least a partial refund since this plan didn't do anything for me, I could've gotten the owner's contacts the same way in their basic plan which was 10 times cheaper. I only went for this plan thinking we will get additional help. Now the NoBroker team has the audacity to tell me that this plan got me my finalized house so no refund can be given.
                            Excuse me? Very bold to assume and take all the credit for me finding a house when I had to do all the work, which I initially paid your people to do! No concern towards how I was treated by the relationship manager, and getting charged in full is a slap to my face when they did nothing. I requested they give at least a partial refund because this was a completely unfair deal. Still nothing.

                            Their plans are a trap, I suggest no one goes for it.
                            Apr 22, 2023
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 28, 2023
                            NoBroker Customer Care's response
                            Hi Aafia, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                              Sineha
                              from Chennai, Tamil Nadu
                              Feb 21, 2023
                              Feb 28, 2023
                              This thread was updated on Feb 28, 2023
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                              Website: No broker.com

                              I purchased freedom plan from This app and didn't get any contact details of owner .when I complained about that they said my account activated and to wait for 12 hrs . Thismprning it's still not activated and complained again and again like 5 or 6 timesthey are repeating to for 12 hrs again and saying they for to concerned department, will get a call, but I'm not getting any calls now they are not allowing me even put forward a message in their chat .
                              I read they keep on doing this kind of like after paying not activating account .
                              I'm in an emergency to look for another house to shift they are doing this kind of thing I'm not even getting a proper response
                              NoBroker customer support has been notified about the posted complaint.
                              Had a similar issue. I got a relationship manager but they kept saying "Will get back to you asap" for 1 hour straight and never got back. All this during my weekends which is my only available time to search for houses so it was a huge waste of time. This plan is a scam in and of itself.
                              NoBroker Customer Care's response, Feb 22, 2023
                              Verified Support
                              Hi Aafia, we aim to provide proper and timely update through our RM. Kindly share your registered contact number so that we can help you with a resolution.
                              Hi Sineha, we always put our best efforts to find a rented property for you. We'd certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details over the private message so that we can connect with you over the phone & discuss this further.
                              Hi Sineha, your account has been activated, and you can utilize the contacts now. Please let us know if there is anything else we can assist with.
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                                Jvskkiran
                                from Hyderabad, Telangana
                                Feb 19, 2023
                                Feb 20, 2023
                                This thread was updated on Feb 20, 2023
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                                Address: Hyderabad, Telangana

                                I have paid an advance of 25000/- kitchen renovation and for some reason both agreed to refund, and i have been told money will be credited to my account, and its been more than six months and the is not credited.
                                Every time i call, they say it will be done in in a couple of days days, and that repeats
                                Name: Kiran
                                email: [protected]@gmail.com
                                +1 photos
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Kiran, any refund wherever applicable are always processed from our end on time. Hence, please allow us sometime to check with our team and get an update for you.
                                Jvskkiran's [Complaint's author] reply, Feb 20, 2023
                                This I am hearing from many months, “sometime” doesn’t mean months right?
                                It’s been several months after agreeing to process to refund
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                                  Aishwarya1671
                                  from Gurugram, Haryana
                                  Feb 18, 2023
                                  Feb 24, 2023
                                  This thread was updated on Feb 24, 2023
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                                  Address: Gurugram

                                  We have gone to nobroker app and there we want through a major fraud.
                                  Fake number listed - they are taking money for the visit only
                                  For example they have listed one property just beneath that they are providing there number for the contact and they are calling on whatsapp number and taking money for the visiting card.
                                  i can provide all the details[protected] this is the number
                                  Lalit was the name of that person who has done a fraud of INR 2000 from us today.
                                  When we have provided the money to the person his phone is coming swtiched off.
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Aishwarya, we always do a proper check before posting any of the properties on our platform. We would request you to use the Report Abuse (Flag shaped icon) option which allows our users to report the properties. This option is placed right beside the shortlist option while searching for a property. However, please share your registered number so that we can connect with you to address your concern asap.
                                  Hi Aishwarya, we are still awaiting your contact details in order to address your issue. Please provide us with the same so that our team can reach out to you and discuss this further.
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                                    rayravi28
                                    Feb 16, 2023
                                    Feb 16, 2023
                                    This thread was updated on Feb 16, 2023
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                                    Hello,

                                    I have used No Broker Movers and Packers service for local shifting and i have opted insurance, carpenter service n others.

                                    so during shifting service provider damaged my wodden furniture and when i complaint to NoBroker customer care they told me to fix it with local carpenters and we will reimburse the amount.

                                    I did as they told me to do, and i sent the bills for reimbursement what local carpenter charged, they only doing partial amount, not the actual amount ( but when initially they told me we will full reimbursement ) and later not responding to my email, call and queries.

                                    Like its very un ethical practice that NoBroker team is doing and hopeless customer service
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hi Ravi, we understand during shifting, your wooden wardrobe got damaged, and we offered compensation for the carpenter charges however you refused. We cannot compensate more than INR 1000. Please let us know if there is anything else we can assist you with.
                                    rayravi28's [Complaint's author] reply, Feb 16, 2023
                                    Hello,

                                    I think you didn't read it properly, let me explain it again.

                                    As per agreed discussion with customer executive person, it says that please fix it from your end and we will get required bill reimbursed from vendor, and we all agreed.
                                    Also please note, I gave the option that send your carpenter and get it fixed ( i don't want any money, just fix my issue), but you guys insisted go for reimbursement process.

                                    Now I did everything submitted document and after that that you say only 1500 INR will get ( 1000 INR), I don't see attachment option else I will attached email conversation.

                                    for everyone who see this post, how unethical it is, now you guys say 1000 INR.( Which is initially over the email it says 1500 INR of partial reimbursement). Like you guys changing your statement on every conversation.

                                    Anything to say here @Nobroker?
                                    NoBroker Customer Care's response, Mar 24, 2023
                                    Verified Support
                                    Hi Ravi, we understand you have availed PNM service from us. While we regret the inconvenience caused, as a resolution, the team is providing a compensation of Rs. 1000 which is the best offer we can provide. We have sent an email regarding the same as well. Please let us know of your decision so that we can proceed further.
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                                      Naik01
                                      from Mumbai, Maharashtra
                                      Feb 15, 2023
                                      May 7, 2024
                                      This thread was updated on May 7, 2024
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                                      HSPM - 5631864
                                      Booked a house relocation service from no broker and provided them with the entire list of items which needs to be shifted. It was a heavy 1BHK service. They only sent two worker for shifting and these people were unprofessional, shouting on us all the time saying that they were not informed about so many items plus they brought small vehicle for shifting. When I connected with the movement manager, he informed me that I need to adjust as they are illiterate and that the vehicle is small because it is a local shifting. Just because of less worker, the shifting service which should have hardly taken 2 hours went on for more than six hours. They did 3 trips and in the 3rd trip though there was enough space in the vehicle, they did not carry the glass top dining table. They then informed me that they are done with their work and will not come again. I was not getting the movement manager on call at this crucial moment and whenever I called nobroker, the receiver on the phone said that they will arrange a call back which never happened. After 3 to 4 calls, I got the movement manager and requested him to arrange for pickup of the glass top dining table. He informed that they will be charging additional 1, 000/- for this service which I agreed as I had no other options at that minute. The workers then booked a vehicle from porter and completed the shifting service. The items delivered were damaged. The unprofessional service and the amount of stress which I experienced in this entire process is not acceptable. Had I ever booked on a local tempo service also, it would have been much better. No broker never called me back to take a feedback.
                                      NoBroker customer support has been notified about the posted complaint.
                                      Hi There, we understand Chandana from our escalation team spoke with you and you addressed your concerns about the promised partners being 4 to 5, but only 2 partners arrived and you had to pay Rs.1000 extra for miscellaneous goods. We take your feedback very seriously and will definitely work on improving our services in the future. However, because you do not expect compensation, we are closing your complaint. Please let us know if there is anything else we can do for you.
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                                        Prem Hyd
                                        from Hyderabad, Telangana
                                        Feb 15, 2023
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                                        Unprofessional service from NoBrokers interiors

                                        Hi,
                                        I have ordered for no brokers interiors services on end of Nov 2022. and paid 5% of the money.
                                        Now that its been more than 3 months and I see design in-charge keep delaying my work saying it is stuck at some or other process.
                                        I paid more than 50% amount of final quote more than a month ago but still production as they promised did not even started.
                                        Please at least refund back remaining money keeping 5% as...
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