NoBroker Complaints & Reviews

I have made a payment for rent agreement of Rs 2757 and a payment for police verification of Rs 1500. Now its more then 18 days and i have not yet received my money back. Everytime they are giving me various reasons.

I have been asking for a call back for the error they have made on my rental agreement stamp paper and I have already done the payment and e signatures has to be done for which the discount had been given due to the trauma that they have caused to me, every night staying awake and chatting with the customer care and all they say is you will receive a call back and I have escalated the
Issue.i haven't received callback, neither email nor responses on the WhatsApp texts or the WhatsApp calls .

It's devastating that each time a different customer care chats and each time they ask the same questions, say the Same words sorry, you will receive callback in 24 hours, it's escalated.

I am exhausted and want a resolution and callback right today

I've been using NoBroker to post property rental ads for the past 5 yrs but all of a sudden since November 2022 I am unable to post a rental ad.

Now suddenly my account is marked as inactive and my ads also inactive (they go from 'under review' to 'inactive' in a few seconds)

Customer service agents are not giving me any answers or a solution for this issue. I saw complaints on this forum where people have had...

No broker inactive all my adds
Have 5 flats for sale I'm the owner
Why they inactive .
Technical issue said by customer care team
[protected].
This my number
[protected]@gmail.com

I had paid a legal service fee of 47k to nobroker which I didn’t utilize since I didn’t make any property purchase from them.
It’s been a month since the amount is not refunded to me. On chasing them over calls and emails they simply loop one another to look into it or say sorry and quote “we will get back to you”.
Very unprofessional behaviour to loot innocent customers! Still awaiting for the amount to be refunded back!

I paid for the nobroker legal services fees of 47k which was completely unused by me since I didn’t make any property purchases.
I am still chasing people from nobroker to give me the refund. Each agent passes the calls/emails to others with no proper response to the refund.
I want noboker to refund the unused legal services amount i have paid asap! Its been a month since i am awaiting for the refund amount to reflect in my account.

Its been more than 6 days I opted for agreement service and paid 10000 rs but no response. Customer support keeps saying will arrange callback but no call. No response to email. When relationship manager is on leave, nobody is there to listen your concern. What to do? How to contact them? Ho I can get my money back?

There was a listing for a 2BHK Flat in DSR Green Apartment Whitefield on 25th January by an owner named Alok Jaitawat.

On contacting the owner, he asked for 2000 Rs for visiting the property (said that it was for generating a visiting token and will be refunded after you visit the flat). I sent the money to Pawan Kumar Bairwa ([protected]) on Paytm. After sometime, he asked for Rs 4000 saying that there is some technical issue in generating the token and will be resolved as soon as you pay. I refused to pay this amount and asked him to refund Rs 2000 since I was no more interested in his flat. He said he can't refund and even asked for my account no so that he could transfer the money to which I refused again.

Please take the necessary actions.

Hi All,

We heard a very good feedback from my friend about NoBroker interior work. But our experience till now has been very bad from the day the design was locked. Let me emphasis a few of the pain points here.

1) There was a huge difference in the initial approximate quote and one which we received after design changes. Initial quote from your team was ~3 lakh before we ended with an agreement by paying 5% of amount. Post the design discussion, it came to ~7 lakh without much of structural change from our end. We were pretty clear about our requirement from day 1. As we couldn't move out the deal as we already paid a certain amount (5%) which was non-refundable, we descoped some of the work (like shoe rack & all) and tried to bring down the quote to our budget.

2) After the design has been locked down and we made the required payment (almost 50% of the entire quote). Post that there has not been any update shared on the progress of the work. We feel lucky if your production incharge to pick up the call (Hari Ganesh). The project lead Mr. Sharukh is hard to reach by. Either he is sick out or not reachable. He never responded back to call or message.

3) When we went for the drilling work as suggested by your so called designer, we got to know our is a Mivan construction and we can't drill hole in the core. My whole design was based on some of the drilling in the core. The whole kitchen interior aesthetic now went for a toss because your designer couldn't read out that it is Mivan construction. Being subject matter expert, it was the minimum expected from them. What is point of consulting nobroker when I need take care of all the corner cases.

4) I have already paid 50% of the fees and as per the terms I need to pay 30% after half of the work is completed on site. Forget about half of the work, they have not even started anything. Now I need to make the payment based on work which has been done in the factory which I don't have any visibility.

5) Initially ETA from your team was 3rd Feb for all the work and the material was suppose to be delivered by 23rd of Jan. Now there seems to be some QC issue which they don't want to reveal and saying it will be delayed by 2 days. Fact of the matter is, the new date for completion shifted by almost a week (10th of Feb). I have already committed to my tenant and taken advance for 10th Feb, keeping 1 week in buffer.

Totally unprofessional service from NoBroken and killed my entire excitement about the work. Given a choice I definitely want to move out of this mess.

Thanks,
Pankaj

I purchased the moneyback plan to rent out my commercial unit last month and was reassured that if the unit gets rented out through other sources, I will get a full refund of the amount minus 1499/- service charge.

Now, when I have uploaded my rent agreement to claim a refund, the RM Swagatika says that the claim is rejected because the rent agreement is for 25000 and my negotiable amount was 35000.

My first question is how can a unit which has an ask price of 27000 have a negotiated price of 35000?

Secondly, she says that the built up area of the unit in the agreement does not match what I told her verbally on the phone. I mentioned to her that our rent is based on our carpet area and built up area is just an estimate.

She also said that she cannot make me listen to the recording where “I” have said that my negotiated last price is 35k.

She point blank said that my refund is rejected and she cannot do anything as she is just doing what she has been asked to do.

I have taken another service from NoBroker packers and movers and they have misplaced one of my boxes too.

Now they are trying to make me settle for a claim of 3000 rupees when my insurance amount for the goods is 50000.

So I purchased a freedom plan on NoBroker app to find rental properties. I am registered with email- adilrahman.[protected]@gmail.com. I paid around 1800 including taxes. I get 25 contacts. I contacted 2 of them in 3 days. The next day i find that I am unable to contact any owner. Curious to find out why i dialled NoBroker support. I was informed there is a technical issue with my account and will be resolved within 12 hours. That 12 hours never came. I am still waiting for my account to be active so that I can contact owners. They have just looted me and i don't know how many other consumers. I have read thousands of reviews like this on other websites. I am surely filing a case on them in Consumer court. They can't keep looting everyone like this.

A Big fraud...took money did nothing...and now no refund. U can only like the reviews...everything else is disabled.

I had opted for nobroker moneyback policy to find a rented accom in bangalore on 26th nov. As per policy, if i found a home on my own or by sources other than nobroker, I am eligible to get the subscription amount i.e Rs. 7078 back, and will not be charged anything.
I provided the rental agrrement for verfiication to claim the subscription charges and got successfully verfied by nobroker agent and was promised to get the refund credited by 10 Jan 2023. I got the refund initiated message on 3 january 2023 (screenshot for this is attached), which said the money should be credited within 7 days from then.
Its not yet credited, and received no further communication from them.
Please help.

As No Broker company has suggested, I have taken the service for the warehouse ( storage company name : we care for packers and movers ) from April 2021 to October 2022.
Recently I have shifted to Bangalore and got the Item from the storage.
I was very much disappointed after receiving the Items. I have got many damaged items.
The most disappointing thing for me is the damaged TV, which I bought in Aug 2020 at the price of Rs.50000.

I have all the detailed conversation for taking warehouse service with No Broker. Customer Reference Number: HSPM-1675554.

I have tried to connect both the company No Broker and We care packers and Movers but all in vain.

No broker shifting agent : deepak.[protected]@nobroker.in

As i was carrying out Property Search i opted for NoBroker. I was interested in a Property & showed interest.
For this without sharing a single legal document they asked to pay 60, 000 INR as Token amount.
I Paid 60, 000 INR as i was interested. However, when they shared document the meausrement of property mentioned was 750 sqft and over the call with owner or physical meeting with agent they have communicated as 800+ sqft....

As i was carrying out Property Search i opted for NoBroker. I was interested in a Property & showed interest.
For this without sharing a single legal document they asked to pay 60, 000 INR as Token amount.
I Paid 60, 000 INR as i was interested. However, when they shared document the meausrement of property mentioned was 750 sqft and over the call with owner or physical meeting with agent they have communicated as 800+ sqft. After seeing the document i have raised the concern & they have been telling its personal issue & we cannot refund. Kindly support on the refund.
I have been calling & sending multiple emails they are not responding in most of the cases

To the concerned
[protected][protected]
On Dec21st Dec, i took the bathroom cleaning services and 2 persons came to clean. Out of which one person who was inexperienced, used acid on the new taps (which was installed in Oct'22), I got black stains on the taps.

After multiple follow up with the customer care the case was escalated with another person assigned to examine the damage. The expert plumber visited on 27th Dec and he applied some cream on the tape which was damaged due to acid usage during the No broker services taken on 21st Dec.

He has clearly mentioned that the black stains are permanent and are irreversible. As I had installed these new taps a couple of months back, a hot and cold mixer blended with T shape (Parryware make) and another tap (Hindware make) for the sink. Please replace both as soon as possible, the damages is around Rs 4850/-

Also, the bathroom door stains and the white stains (hard water) are still there on the wall, this needs to be fixed. I had shown the same to your partner today. So, it is redo of the services for one of the bathroom and replacement of the taps in the smaller bathroom and sink is required.

Monica from the escalation team of the Nobroker company spoke to me on 27th Dec at around 01:15 pm and asked about the expectation. I have clearly mentioned that as the taps are newly installed and damage has happened with your services, the below taps needs to be replaced with a new one.

Please ensure to get the new taps fixed ASAP and confirm a date when this would be done. No response from the company as to when this issue would be fixed.

You can reference the link below for details and the price.
Parryware Claret Wall Mixer 2 in 1 Hot and Cold water Mixer Faucet, cost of this is around Rs 4199/-

1) Here's the link http://dl.flipkart.com/dl/parryware-claret-wall-mixer-2-1-hot-cold-water-faucet/...⇄

Hindware F330001 Pillar Tap Faucet cost around Rs 670/-

2) Here's the link http://dl.flipkart.com/dl/hindware-f330001-pillar-tap-faucet/p/itme2ppn2txt5jts?...⇄

Best Regards,

Sujit Soman

I paid Rs. 2000 deposit for one of PG they are asking for more Rs. 8099/- but they havent shown the rooms yet. Owner details mentioned on No broker site is [protected]. its a fraud happened to me. i denied to pay 8099 as i havent visited the site yet and i lost faith now. So he is not returning my money back and saying that its system rule if i pay 8099 only then 2000 already paid will be refunded. this seems to be fishy and suspicious to me.

Hi,

I took the property management services of no broker for my flat in Bangalore.
My tenant moved into the flat on 11th December, but I am yet to receive the deposit amount and the 1st month rent.
Every time I send an email to the property manager Shiksha, I get a standard reply that the transfer would be done on next Monday or Wednesday.
I am really tired of following up to get my own money from nobroker.
And this is the 1st month of the service.

This happened to me on 2nd of January, 2023.
I paid 7038.82 via gpay today to put an ad for my property in Andheri East.
The ad got deactivated and now they are saying cause of some technical issue the no broker account is inactive.
Now they are saying i cant even get refund on the payment.