[Resolved] Nobroker — Fraud credit card transaction

Klyni

from Hyderabad, Telangana

Feb 10, 2022

Address:

Hyderabad

Hi,
I'm kalyani.
A fraud transaction happened from creditcard to nobroker as rent pay without my authorisation.
Please help me for getting my amount back.

INR 19, 836.40 spent on ICICI Bank Card XXXXX on 07-Feb-22 at NOBROKER RENTPA. Avl Lmt: INR *****. To dispute, call ******/SMS BLOCK xxxx to *********"

+1 photos

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Mar 23, 2022

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2022

NoBroker Customer Care's response Hi Kalyani, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.

Verified Support

Feb 20, 2022

NoBroker Customer Care's response Hi Kalyani, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.

Apr 09, 2022

Updated by Klyni How to share my number...
B.[protected]@gmail.com is my mail-id.

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Comments

Santhoshsand

Feb 14, 2022

Hi,
Today i received call from someone telling that they are from SBI, Nungambakkam branch and called for verification of my credit card which i got week ago. As part of verification they asked about card 16 digit number and otp to login to the portal. It looks like legitimate call initially. Later she said she going to increase the transaction limit. I said ok. She mute her call. After 5 min i received otp for transaction of 24k to NOBROKER RENTPA.. the call keep on going for 30mins.. Something struck in my mind that how a bank person spent this much time for a single customer.. She unmute herself and asked about the Otp and i said i wont say as doesn't looks right... she keep on asking again and again but i refused to say the otp and finally she said she will block the card and i said ok no problem I'll get another one...in the mean time when i received the first otp for transaction, i blocked my card through sms. This is the number she was talking from [protected].

NoBroker Customer Care's response, Feb 15, 2022

Verified Support

Hi Santhosh, we are absolutely shocked to hear that. Please share your contact details so that we can discuss this over a phone call.

b241993

from New Delhi, Delhi

Sep 1, 2022

Hi, did you receive the refund?

Varunkri

Sep 8, 2022

I also faced same issue. Whether you using CRED app for your payments?