NoBroker Complaints & Reviews

I placed an order for 3 products I recieved 2 of them by a third party firm and the main product hasn't been delivered even after paying the deposit.
I placed order on Oct 25th and I have been constantly following up since then.
I call and email them every week only to find no response from their end.
Stop cheating people

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 19, 897 at NOBROKER TECHNOLOGIES on your SBI Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 19, 897.00 at NOBROKER TECHNOLOGIES on[protected]; 01:31:00 pm using your SBI Bank Credit Card (XXXXXX).
I got mails from SBI alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorised person with you as per detail under:
RBL card at Nobroker technologies on 25/11/2021 at 12:34 of
24240 3 times and 16625 1 time.

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorised the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorised person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having committed the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please reserves the amount immediately..
Thanks!

Hello Team,

I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the ### n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

I have complained to their CUSTOMER care and relationship manager and there is no response they say a ticket is raised and no one cares to call back.

My name is Nagraj, mobile # [protected].

Please help, Thank you!

I had initiated for a rental agreement through no broker.
but due to some personal circumstances, I am not been able to proceed with the property which I selected.
I have paid Rs, 3, 487 for the rental agreement.
I already have cancelled the Rental agreement and want to know if I'll get my Rs.3, 487 back.
I want my refund of Rs.3, 487 for this.
Please help!!!

My Complaints:
I did the Rent payment of Rs 49999 with ICICI bank credit card, with 200 discount on processing fee, my total amount is Rs-50298, NoBroker is asking for my Rental agreement after I made the payment (why such a scrap policy). So I opted for a refund and NoBroker simply reduced Rs-500 (what about my discount here) I really am not able to understand what your transaction is? they should refund the entire amount.

If you need a Rental agreement first validate the Owner and if you need a Rental agreement and take the Rental agreement and then allow us to make the payment. Why you are allowing the payment and then asking for Rental agreement, this is clearing a fraud kind of thing from NoBroker (in other words Cheating with customer)

PayTM, Cred, PhonePe, etc are the best of excellent, for this kind of service, they never cheat customers.

I need my enter amount of Rs50298 should be refunded or I will file a case in consumer court

Opted for Nobroker plan (for assistance in home search on rent). Didn't provide any assistance, wasting my time, called so many times m. They are least bothered once they receive the money. Since wasted so much time, refund should be given. But they are not responding to that also

No broker ref number NRP-9923848,
Dear sir,
This nobroker online site is allowing to pay rent or pay token amount online through credit card.
Today I paid a token advance of 200000 and a service charge of 2000. Instead of token advance I accidently selected pay rent. It allowed me to submit with rental agreement as optional. But now they kept my transaction on hold and they are asking me to upload the documents mandatory which was optional while initiating the transaction.
If they cannot transfer money and kept on hold then while refunding the amount they should send back the transaction charges as well. This is like a spam please address my query. Thank you.

I would like to share my bitter experience with No Broker after availing their paid services - "SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted their paid service to rent my flat in Semmencherry, OMR near Shilinganallur / Chennai.

I have opted for "Super Relax Plan" and it is activated on 16th September'2021. / total payment paid - INR 6488.82

NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITEDbr...

Hello Team,

i am getting daily harashment call from No Brokers, Daily 2 time they are calling me for the rent. I requested to delete my number ([protected]). But they are continously calling....

I had opened an account to look for houses nearby in Nobroker application it's been weeks since I've changed my house but NoBroker still bombards my number and mail with ads. Please it is very inconvenient and really disturbing. I don't know how to opt out of this. I've made a big mistake opening an account in Nobroker.

No borker sales representative shivakumar called on 14th Nov @ 12:22 PM regarding Tenent Relax plan, on call i had clearly mentioned on multiple times that plan to be activated from 1st December 2021, and I was assured by shivakumar that validity of 45 days counted will be counted from 1st December. I had asked him send the confirmation on email, he said once payment is made he will send the request and i would get an email after the call.
An Hour later, I received a call from assigned RM and he told me plan is active and validity will be counted from 14th nob not from 1st December.
This is highly unprofessional, unethical, misleading and falsifying commitments by sales representatives to close a deal.

I want no broker activate the paln from 1st December and count validity of 45days from 1st December, if they can't start the paln from 1st December, i want a full refund as i was mislead by sale representative

This is pathetic!!! I'm trying to post my ad from last 3 months and everytime I put it up it goes inactive indefinitely. The teams are trained to put this on a technical glitch but the reality is they want us to buy the paid services or they won't activate the listing.

No brokers dealing with me as a client is not done... and this cannot be the way a reputed company and its representatives have to beheave.

I would like to highlight step wise processes in which I got misled.

1. While booking my courier, No broker was being told by me that my all household items were getting packed.

2. Including Kitchen glass crockery, Kitchen utensils, Clothes, shoes and home decorative items.

3. No broker team insisted on having insurance done for almost Rs 4, 500/- for a declared amount of 1.70 lacs..

Upon believing your words and no broker team's politeness and customer centric behavior I paid Rs 4, 500/- towards insurance.

Upon receiving the courier, observed a few Kitchen glass items and decorative items were broken / damaged... and the insurance surveyor upon his visit to my home gave an estimate of Rs 30000 to 35, 000/- worth items claimable.

Iffco Tokio has rejected the claim informing, glass items are not covered under insurance policy and said the same has been mentioned in the agreement form.

The point that I want to highlight now is when no broker team knew the items getting packed included Kitchen glass items which are fragile and remaining items will anyways not get damaged. I strongly feel I was being cheated because you knew beforehand that only glass items can damage and it wouldn't get insurance claimed.

It Seems, No broker took advantage of my blind trust on them. Now i strongly feel cheated and it cannot be this way of having the business transaction completed with utmost dis-Satisfaction.

I subscribed to one of their rental plans for tenants priced at Rs. 2999 (plus Rs. 539.82 GST) under which they were supposed to provide me a manger that will help me establish contact with house owner, negotiate and put me in contact with a locality expert so I can make a better decision. However, they just did not follow through. While, my phone was constantly bombed with their employees calling me, they all asked the same questions, and nothing was followed up. I ended up doing all the work on my own. I raised multiple complaints with their support. Again, I was called, the problems were discussed and I was assured that my issues will be resolved but nothing would be done.

I opted for a money back guarantee service from NoBroker for getting a tenant for my flat. They did identify few prospective tenants and arranged to show my flat. I had to do all the talking with the prospective tenants before they visited my flat despite educating my relationship manager what all they had to tell the prospective tenants.
I even reduced the expected rent from 30k to 26k on the advice of the relationship manager. Still no tenant was finalized. At the end of the service term I have requested to refund the money I paid as per the agreed terms. I was asked to provide my bank account details which I promptly did. Subsequent to that I made multiple calls to their helpline but have not received any response on the status of the refund.

How come you are telling me that there is no any errors from your side I have the massage I wait 4 days to got the property and he told me before date 30 you will get and I text many time there is no response at all I will share the call and the chat also that’s not good and he shared with the property so late after I called many time and I told him I will complain you after that he shared me I can share also the screen of the time with my messages when I told him I will complain that’s not good to eat other people money with out any help or anything I will share all the messages now with my comment he promised me but no any help he share with me after 4 days he should be free from me not for another person that it’s not fair to treat people like this after coming and tell me there no any errors from your side and in his off day he told me another person will help me no one come to help. That it’s not fair to come and tell me there is no any errors from your side if I didn’t have anything why should I complain I didn’t get any help the relationship manager keep saying wait . 4 days he didn’t share anything with me he is busy with another customer he should be free for me not for another people that’s not good I called him there is no any response at all I have all the screenshots and he shared with me so late I have the time when did he share with me . He shared date 29 and I make plan date 26 I have everything there is no any help and he shared just few property if I’m happy with that I will not make any complaint . I will share all the screenshots.
I have read The terms and conditions in the app I have the right to get money back because I didn’t get any help if it’s like how you say I can’t get the money back where is the terms and conditions of NoBroker I can get the money back if I’m not happy with the service and I’m not happy with that . And this all the screenshots with the relationship manager all the time I should wait till he finish with another people I just hope the long be back be I have the right to get money back

Please stop sending me spam messages on my mobile number [protected]

I never opted in to receive messages from your company....

My transaction(s) dated 26/10/2021 at NOBROKER RENTPAYMENTS BENGALURU IN for Rs 24240 on your SBI Credit Card. It is completely fraud payment by hackers.please hold payment and sent it back to my credit card....

Hi,
I would sincerely suggest you to better stop this packers and movers service (operations are not proper), this will ruin your reputation and the trust people have in nobroker. My bike was packed from Bangalore on 14th of October. I was promised, that the bike will be delivered in 3-4 days time. So I have agreed to pay Rs. 8000, which is much higher that what others charge. There are others in the business who had agreed for Rs. 2500 for the shifting, but I chose your service just because of the name "nobroker" and didn't want to take any risk with my bike(which is so dear to me). Day 3rd onwards I started reaching out to know an update regarding the movement. Each day I was getting updates like next day or day after tomorrow it will be shipped. Atleast there should be some way to track the shipment. Each day I was losing my peace, not knowing about what situation/place my bike is. Everytime I reach out to the customer care, I was told, after sometime I would get a callback with an update. I had to reach out multiple times just to get a callback, in which the movement manager assured me that my bike will reach me safe and sound (there was no deficiency for fake promises). This was the only hope I was having. Finally I received my bike today(24th October, after 10days), but I was really heart broken to see there were multiple damages. Atlast the final hope of getting my bike in safe and sound condition was also shattered.

With the experience I had, I won't recommend anyone to use your packers and movers service.

If you wish to improve the packers and movers section, please make sure you provide a proper tracking mechanism with photo updates.

For the damages that was made, I have been sending mails to get a response for the past 1 week and they haven't replied to any of my mails. Everytime I call the customer care, the executive says that I will get a call back from concerned team and that they have escalated the issue. But I receive no callbacks or responses for my mails.