NoBroker Complaints & Reviews

NRP[protected]
They are showing transaction successfull, but amount not credited to beneficiary, I sent them statements they issued me ticket number but still there is no response from them.i have been calling them but there is no proper answer, still now i haven’t received the amount nor it is refunded back.

The manager clearly mentioned all electronics would be bubble wrapped but the mover and packers came with hardly any bubble wrap, rather they came with a set if rugs. After notifying the manager Roopa she didnt even call back. She is good at talking the customers in taking the insurance costs but post paying the money she doesn’t care about the customers

NRP[protected]
I had made a transaction on 8th dec 2021, which is still not completed and each and every time i see the status of it, time period is moving on and on, i want the complete refund of my transaction with the charges taken by NoBroker for service, since u ppl could not provide the service.

Few months back I was looking for a rented property cia no broker and I was shortlisting some results, later someone from the customer care team called me up and requested me to take up a plan called "Relax plan" He said that I will be provided with a relationship manager who will help me in looking for a house and make it easier for me with good options and owner details. He suggested alot of properties and showed me some houses through ads, later upon deciding a house which showed itself to be seemingly spacious with pics my parents decided to choose this home, later on the owner called us and spoke saying that the area was very developed and accessible for transport and after finalising it, we moved all our language through the No Broker shifter itself and arrived here. Later on I began to regret that the decision was the worst and the house ended up being below standards. I am still facing issues with water, transportation, space etc. I feel like I have been misguided by the No Broker team and they have deluded me into paying high rent for a house which is hardly worth 12k to 12.5k per month. It is very disappointing service and the plans and subscriptions are not helpful at all. It problem is not about money, but when a company promises you something they must really keep up with their words.

Initially I got many calls from nobroker to put my property in their site and when I took their MONEY BACK PLAN after many persuasive calls from them for my house sale, they allotted me a Relationship Manager who started to list out the genuine buyers. Starting I informed her that if the person wants to buy the flat through loan there would be less negotiation as loan processing takes time, but I got a buyer from my end who was interested in buying the house in hand cash and also he paid total amount in less than ten days and got house registered on his name.So as the buyer was ready to buy and he was paying in cash there was space for more negotiation that’s how a negotiation or deal closing is done right.! So the buyer was from my side so I requested Nobroker to refund my plan amount excluding their service charges. My RM told me initially that your refund has been processed it’ll take 12 days to reflect in source account so I’ve been checking daily after 12 working days in my source account and there was no reflection of amount and when I asked my RM I got reply saying that it’s been processed from our end sir. But no it was not. After a month of follow ups and endless calls etc I got to know that my refund has been rejected due to the conditions they had. Is this the way they respond to a customer? I was worried a month that why the amount is not been refunded. Now they’re saying we can’t refund you and also the buyers who were visiting the property were like the RM was not explaining properly she was like a teacher who teaches kids in school. I wasted my time for three months for the house sale in nobroker and they can’t even get a single proper genuine buyer and don’t know how to talk to buyers and now no response from RM or her seniors or from Nobroker. There’s a lot of faults in their procedure and wasted my time so I’M REQUESTING THEM TO REFUND MY PLAN AMOUNT EXCLUDING THEIR SERVICE CHARGES ASAP.

Hi,

While receiving quotation I informed everything and same inventory is mentioned in the quote.( HSPM[protected]
Now packers and mover partner is calling me saying that he need extra money for CARPENTRY and also need bigger vehicle.

Being a customer I don't want such issues, my only point to choose NO BROKER was to avoid such issues and now I am facing issues like this.

Please get this sorted ASAP, I do not want any issues while transport.
I just want my inventory to be relocated safely to my new location which we discussed while having quotation.

I have also talked to NOBROKER helpline which is not useful at all.

I need resolution asap.

Thanks
Rohit
[protected]

I had book the Movers and Packers Service of No Broker team for my house movement on 19th of November 2021. Before booking the service there were n number of calls from the team however once the payment was done, there was absolute zero responsiveness from the Team.

The team rigorously called and sold me the insurance policy assuring that in case of any damage, we will help you till the end to get the insurance claim.
br...

Am receiving frequently text messages from No brokerage. Pls stop sending text messages.

I availed package of Rs 15000 for resale property agreement to sale, sale deed and assistance from advocate in executing these activities.

During agreement to sale as well as during sale deed, have paid Rs 6000 and Rs 6500 extra towards miscellaneous charges- don't know what's this. Nobroker team should have clarified about these charges in advance at the time of availing the service.

Another main query is about employee Tushar Sharma from legal team. He never acts proactively. Every time, we need to follow-up with him atleast 5-6 times, then as per his convenience, he responds. The contact number which he shares will never connect.

For sale deed handover, I'm trying since last two days but still he is not able to arrange delivery..

In short- PATHETIC SERVICE from Nobroker team and didn't even justify fee of Rs 3000 for property registration package for which they charge Rs 15000.

I availed no -broker shifting(packaers and movers) service on Nov 3, to transfer my home stuffs from Chennai to Trivandrum. As per no broker representative's suggestion, I took insurance for a value of 1 Lac and paid Rs.3000 as premium on the same day. I was told that the goods will be transferred in a closed container with utmost safety and if in case anything is missing/damaged in transit, there would be "no question asked" claim up to Rs. 90000.

On 9th of November goods got delivered in an open vehicle drenched in water(due to rain) and one of the carton was missing, which consist of my Rs.16000 worth Purifier, HDMI cables and some clothes(Total value estimated Rs. 20000).

After lot of phone calls and escalation mails to cshead.shifting, I got missing certificate from vendors who transported my goods. When I submitted that to insurance IFFCO, they are saying sum insured is Rs. 10000 not one lac and I will got get even single penny for my missing goods.

Again I escalated this to cshead.shifting and asked for an update. who will pay Rs.3000 premium for Rs.10000 sum insured ? Really some cheating has been happened here. Its been 6 days I asked for update for the sum insured matter and no response from no broker side.

I need my lost goods or equivalent amount of money .

Is this what I should expect from an MNC ?

The people so called ( co-ordinator, manager ) who was in contact with me till the goods delivery date, suddenly starts not responding not calling back after I said my box is missing. I struggled and escalated finally to get a missing letter.

I really felt like cheated. I had many quotes from local vendors with very less money than no-brokers, still I chose you because I had trust in you.

I need my problem to be resolved.

Note: No photos of missing box or purifier is there as I was not informed to take photos before shifting. They asked to note down the box number and value of box, That alone I have done and submitted the same to insurance people also.

I never expected such an irresponsible behavior from them and in utter disappointment.

consignment number is # number:CN-51496 .

We had booked furniture on rent in Pune from nobroker..(Order No.[protected] and[protected] After paying the deposit and advance rental, I was asked for KyC which I provided immediately bcos being new in Pune, I needed furniture immediately.. After receiving the payment, they started to harass us for more papers and some papers repeatedly wasting another 4-5 days causing us unnecessary hotel bills.. Harassed by so many unreasonable demands, I decided to cancel the order and purchase the furniture immediately..
As soon as I whatsApp them to cancel the order, the no broker representatives blocked my phone number in whatsApp and stopped recieving my phone calls.. They didn't even reply to my mails.. I don't know whom to call for refund..

Rajiv Sengupta

I have taken the plan of Rs, 3500 from No Broker, to rent my house, but from 20days only 1 Tenant has visited,
So please Refund my money back,
I am not satisfied with the service
From No Broker

I had taken the relocation service for my car and was told that car would be shifted in a closed container from Navimumbai to Noida and was picked up on 26th Nov. Today morning I received a msg from HPCL saying that my car is refulled at Gujarat today for an amount of 3200 rs.
This is shear violence of relocation agreement
A story is being told to me that container fuel had ended and so my car was used to get fuel from fuel pump

Need immediate explanation or else I will take it to consumer forum.

I placed an order for 3 products I recieved 2 of them by a third party firm and the main product hasn't been delivered even after paying the deposit.
I placed order on Oct 25th and I have been constantly following up since then.
I call and email them every week only to find no response from their end.
Stop cheating people

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 19, 897 at NOBROKER TECHNOLOGIES on your SBI Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 19, 897.00 at NOBROKER TECHNOLOGIES on[protected]; 01:31:00 pm using your SBI Bank Credit Card (XXXXXX).
I got mails from SBI alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorised person with you as per detail under:
RBL card at Nobroker technologies on 25/11/2021 at 12:34 of
24240 3 times and 16625 1 time.

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorised the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorised person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having committed the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please reserves the amount immediately..
Thanks!

Hello Team,

I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the ### n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

I have complained to their CUSTOMER care and relationship manager and there is no response they say a ticket is raised and no one cares to call back.

My name is Nagraj, mobile # [protected].

Please help, Thank you!

I had initiated for a rental agreement through no broker.
but due to some personal circumstances, I am not been able to proceed with the property which I selected.
I have paid Rs, 3, 487 for the rental agreement.
I already have cancelled the Rental agreement and want to know if I'll get my Rs.3, 487 back.
I want my refund of Rs.3, 487 for this.
Please help!!!

My Complaints:
I did the Rent payment of Rs 49999 with ICICI bank credit card, with 200 discount on processing fee, my total amount is Rs-50298, NoBroker is asking for my Rental agreement after I made the payment (why such a scrap policy). So I opted for a refund and NoBroker simply reduced Rs-500 (what about my discount here) I really am not able to understand what your transaction is? they should refund the entire amount.

If you need a Rental agreement first validate the Owner and if you need a Rental agreement and take the Rental agreement and then allow us to make the payment. Why you are allowing the payment and then asking for Rental agreement, this is clearing a fraud kind of thing from NoBroker (in other words Cheating with customer)

PayTM, Cred, PhonePe, etc are the best of excellent, for this kind of service, they never cheat customers.

I need my enter amount of Rs50298 should be refunded or I will file a case in consumer court

Opted for Nobroker plan (for assistance in home search on rent). Didn't provide any assistance, wasting my time, called so many times m. They are least bothered once they receive the money. Since wasted so much time, refund should be given. But they are not responding to that also