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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 32

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S
shekhar jajodia
Sep 12, 2022
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Address: INDIA
Website: www.nobroker.in

I used a REnt Pay option through NoBroker Application. Amount of Rs. 49999+589.99 was deducted from my account but transaction failed to get transferred to LandLord account through UPI even after 3 days. When i made a complain for the same, the amount of Rs. 49999 was refunded in 2 days but service charge for a failed transaction was never refunded. They denying it saying its there company policy not to refund service charge what so ever the reason.

BUT how can i be charged for a failed transaction. Instead i should be paid interest for the amount they kept in there acccount for so many day. THIS IS PURE FRAUD. When you are not capable of transfering amount through RentPay then dont provide service.
its very simple fraudalent way to earn money it seems.

A BIG SCAM!!
Oct 21, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
NoBroker Customer Care's response
Hi Shekhar, a refund is processed post deducting the service charges whenever we find the transaction to be suspicious and you are unable to provide us with the requested document in order to identify whether the transaction is legitimate or not. However, we would request you to share your registered contact details so that we can check this further.
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    guptapk10
    from Chennai, Tamil Nadu
    Sep 12, 2022
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    Address: Banglore

    My property was not let out by No broker in 60 days . and They have not returned my money..
    I feel i got cheated by No broker .No one is listening to me ...They are passing ball from one team member to another ..and RM is saying it is tenant back out case without finalisation of tenant sgreement how they consider the interested person as tenant ...They have assigned one interested person as tenant he paid token money of 5000 i refunded the same as he was not agree to multiple points in normal rent agreement .No broker stopped giving service before completing the tenure of the plan 60 days and finally not refunded my money after 60 days .
    NoBroker customer support has been notified about the posted complaint.
    Hi There, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
    Hi There, we understand that our team have already been in touch with you and explained to you about your issue. Hence, as per our terms & conditions, you are not eligible for a refund. Please let us know if there is anything else we can assist you with.
    guptapk10's [Complaint's author] reply, Sep 20, 2022
    I have not received refund as per the plan and no broker has not rented out my property. Tenant was not finalised and No Broker has stopped the service.I have not received proper response .please response here what service you provided ..how you are claiming that you find tenant for me.
    guptapk10's [Complaint's author] reply, Sep 30, 2022
    Not received reply how tenant was finally searched by No Broker, any one can understand that tenant was not provided by No Broker in 60 days time .Please respond what benefit, I received for which they charged me .Field Officer, RM every one is knowing that tenant is not finalised then why I will not get refund?.Please explain here only so I can understand this is not a case of refund.RM Charu Prabha has left without providing tenant and Field Officer was not in touch with any RM so not refunded my key, all these are proof that tenant not finalised
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      9
      91Ankita
      Sep 11, 2022
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      Address: Gurgaon sector 104

      The service was availed on 28aug 22, where I communicated about the damage done to the goods while shifting to the service manager & labourers & they agreed that it is done by them . The very next day I spoke to Ankita about the over all damage done & the experience given -, I expected a call from them for how to go about the claiming damages as they have charged 500 inr extra as insurance for goods before shifting. But no call or email received from them .
      Issues : it was agreed 30 cartons but 15 cartons were given for shifting
      The vendor did not bring their own cutters or scissors for packings
      They started from 10:30am and finished by 11:30 pm in the same society distance from one tower to another was 350 meters they were very slow. Around 11:30 pm we did the payment & showed them the damages.
      On 29th aug I informed Ankita from no broker that about experience but did not got any revert/ actions
      This is totally harassing the customer
      Need explanation & compensation for this situation done by them .
      Nov 4, 2022
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Sep 11, 2022
      Updated by 91Ankita
      Today I called them again & they are still checking it
      Verified Support
      Sep 12, 2022
      NoBroker Customer Care's response
      Hi There, that's certainly not the kind of shifting experience we would want you to have. We would request you to share your registered contact details so that we can look into your issue and get it sorted asap.
      Verified Support
      Sep 28, 2022
      NoBroker Customer Care's response
      Hi Ankita, we understand that our team have been in touch with you and addressed your issue. As discussed, your refund of the compensation for the damages has been processed and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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        A
        Abhinaya_S
        from Chennai, Tamil Nadu
        Sep 10, 2022
        May 7, 2024
        This thread was updated on May 7, 2024
        Resolved
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        Resolved

        Address: Chennai

        Hi Team,

        I used the nobroker account for transferring the rental through credit card. On 1st Sep 2022, I transfer the Rs 25295 (include process fee + GST), money was deducted from Card but transaction was declined I error message that " "Our site engineer is working on the error" and amount was not transferred to House owner. I thought money was rollback automatically, So I do the transaction on next day and the amount was successfully transferred to owner, But the transaction I made on 1st sep 2022 has not rollback yet. But I am not getting any response from nobroker team. Please help me to my refund ontime.
        +1 photos
        Sep 11, 2022
        Complaint marked as Resolved 
        They initiated the refund. Thanks for your help.
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Sep 11, 2022
        NoBroker Customer Care's response
        Hi Abhinaya, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check on this and provide you with an update asap.
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          S
          Shweta Pandey
          from Gurgaon, Haryana
          Sep 9, 2022
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          I have not given permission for your manager or any person to sell my number and details to brokers/ shifting agencies/ tax agencies.

          Yet every minute i am getting calls telling me that Vikas from nobroker has passed my number and details to them.

          This is breach of privacy.
          Your useless services are not required and yet you have sold my personal information for your benefit to the agencies that advertise on your platform.

          Already dropped email on the same email id which has been conversing with me on movers and packers services.

          Stop the nonsense.
          NoBroker customer support has been notified about the posted complaint.
          Hi Shweta, at NoBroker, customer's privacy is always our primary concern and we take it very seriously. However, we would like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can discuss your issue over a phone call.
          Hi Shweta, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
          Ha Ha ha...you are there only to steal Data. Can you take responsibility for any data leakage, in writing so that it can be used legally if you ever have found to have done so?
          NoBroker Customer Care's response, Sep 25, 2022
          Verified Support
          Hi There, that's absolutely not true as we never do any such thing. Customer privacy is our utmost concern. Rest assured that all data are completely safe and secured on our platform.
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            H
            Hawaldar singh
            from Bharatpur, Rajasthan
            Sep 8, 2022
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            Amount of 20236 rs from my credit card deducted 3 time at the same date 02 sep 2022 . To nobroker technologi Bengaluru
            +2 photos
            NoBroker customer support has been notified about the posted complaint.
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              G
              Gopinath Naiker
              Sep 8, 2022
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              Resolved

              Not able to view owner details in spite of being paid user

              Address: Bangalore

              I am not able to view owner details In spite of being paid user. When I call customer care they are not able to sort the query they keep on telling me that it will get resolved as soon as possible.. I have been facing the issue to past 1 month and they are not able to resolve.. They are very ride and casual in terms of service...
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              N
              Nitesh Katariya
              Sep 6, 2022
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              Address: Pune

              Material is damaged during my shifting.
              My washing machine stand marble is broken. I have sent them broken marble images, packing list & lr copy.
              But no response & denial from no broker end.
              NoBroker customer support has been notified about the posted complaint.
              HiNitesh, that's certainly not the kind of shifting experience we would want you to have. We would request you to share your registered contact details so that we can look into your issue and get it sorted asap.
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                S
                Saurabh445ster
                from Mumbai, Maharashtra
                Sep 6, 2022
                May 7, 2024
                This thread was updated on May 7, 2024
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                I have discuss with noBroker team and mark the mail also but he is not responding.

                FYI..

                Dear Team,

                As discussed over the phone and after receiving my car was not in good condition. I was doing service in Noida and internal clearance also doing before handover my car to your representative but after receiving my car was not in good condition.

                The fault was found after receiving my car as mentioned below.
                1) Internal dashboard and seat were dirty.
                2) Battery was broken and it is not working.
                3) A/C is auto cut.
                4) Spilt in co-driver seat and back side of the car.

                I want my car as the condition was handover to your executive.

                Households items Mumbai,

                1) Almira glass broken and side damage.
                2) Plastic chair broken.
                3) TV screen showing red lines
                4) Some kitchen item is damage.
                5) AC not fitted yet – will confirm after fitting.
                6) Trolly broken
                NoBroker customer support has been notified about the posted complaint.
                Hi Saurabh, thanks for sharing your contact number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                NoBroker Customer Care's response, Oct 24, 2022
                Verified Support
                Hi Saurabh, our team had word with you, and informed you to share the repair estimation invoice for the damages, so that accordingly we can proceed as per that. You agreed, you will share, once you share the bill we will be able to resolve the issue post speaking to you. As we have not received any update from you, hence closing the ticket for now. We will work on the same, once we receive the details.
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                  R
                  Ramu229
                  Sep 5, 2022
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                  Nobroker — Constant mental harassment
                  Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction
                  +2 photos
                  NoBroker customer support has been notified about the posted complaint.
                  Sep 05, 2022
                  Updated by Ramu229
                  Help me
                  Verified Support
                  Sep 06, 2022
                  NoBroker Customer Care's response
                  Hi Ramu, it is never our intention to disturb you with our phone calls or messages. We'd request you to share your registered contact details so that we can get this fixed asap.
                  Sep 06, 2022
                  Updated by Ramu229
                  I'm afraid to give you number as you are constantly harassing me mentally
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                    Ramesh229
                    Sep 4, 2022
                    Resolved
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                    Resolved

                    Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction
                    Sep 4, 2022
                    Complaint marked as Resolved 
                    Constant threats
                    NoBroker customer support has been notified about the posted complaint.
                    Pfa

                    Constant mental harassment - Comment #4046565 - Image #0
                    Constant mental harassment - Comment #4046565 - Image #1
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                      U
                      from Bengaluru, Karnataka
                      Sep 4, 2022
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                      Fraud Listings, Money Scam

                      Address: Bangalore

                      I had taken a "relax plan" for INR 3499. Given the dearth of economic houses in Bangalore, this seemed to be the only option.
                      In 25 Aug'22, I found this house http://nobr.kr/sv/fPrgL5. The rent for 2bhk fully furnished Bridage lakefront flat came at unbelievable 25000 rent and 55000 deposit.
                      It was too good to be true, so I asked the relationship manager to verify the account. There were no responses. I was too desperate for...
                      +15 photos
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                      A
                      Annajntu Anna
                      from Hyderabad, Telangana
                      Sep 4, 2022
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                      I have booked no broker packers n movers by paying advance token amount, got a mail that movement manager is assigned. But to my surprise I cannot find any details of my payment in the app. They even say they too cannot find any booking on my number and email. Even after sending the payment details and movement manager assigned mail attached, they are not responding.I was supposed to move the next day but bcoz of these guys I had to cancel everything. Just as a response to your mail/complaint they say sorry for trouble n ask for contact details again but will not respond whatsover. I even posted in Twitter with the attachments but no response.
                      NoBroker customer support has been notified about the posted complaint.
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                        A
                        Ashubharti
                        from Delhi, Delhi
                        Sep 3, 2022
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                        I have taken the service but service not given and charge deducted
                        I am waiting for amount for further legal action
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Ashubharti, service charge is a non-refundable amount. Also, a refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details so that we can check this further.
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                          N
                          nazzyb84
                          from Bengaluru, Karnataka
                          Sep 3, 2022
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                          Money deducted but not credited to receiving end as it was Nobroker platform issue while refunding the money it deducted service charges and it was entirely it's own fault
                          NoBroker customer support has been notified about the posted complaint.
                          Hi There, we always want our customers to have a seamless experience with our NoBroker Pay app. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your contact details so that we can connect with you & discuss this further.
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                            G
                            gurushri
                            from Bengaluru, Karnataka
                            Sep 1, 2022
                            May 7, 2024
                            This thread was updated on May 7, 2024
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                            Address: 204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village Bengaluru Bangalore District Karnataka India 560102

                            I subscribed for the rental CPMS plan by paying Rs.6000 on 3rd April which is fully refundable and while the plan was active I got a call from NoBroker asking to buy a seller plan saying that there are potential buyers and I will be only connected to them if I buy the Seller plan and by current rental CPMS plan will be refunded. They made me buy a seller plan which is partially refundable by paying Rs.25000 for 90 days.
                            I am not satisfied with their services as they haven't kept their promises and I have been misguided and I have lost more than Rs.1Lakh, 3months of rent summing upto Rs.80000, Rs. 25000, Rs.6000 and I want a full refund with compensation. I have escalated the issue several times and have written emails and and haven't got any satisfactory response from them.
                            I have all proofs against them, invoices, emails, photos, etc...
                            NoBroker customer support has been notified about the posted complaint.
                            Sep 12, 2022
                            Updated by gurushri
                            My complaint is not resolved and I will be filing a consumer complaint online.
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                              R
                              Rahulsirohi1990
                              Aug 31, 2022
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                              Hey, I'm Rahul Sirohi
                              This complaint is regarding the unauthorized transactions that took place using my credit card on 29th of August 2022 11:45pm through NOBROKER RENTPAYMENTS.

                              The transaction mails/messages were as follows:-
                              ---****** is OTP for txn of INR 18212.40 at NOBROKER R on RBL Bank Credit Card 1984. Valid for one time use. DO NOT SHARE IT WITH ANYONE.
                              ---You've spent INR 18, 212.40 at NOBROKER RENTPAYMENTS on RBL Bank Credit Card (1984) on[protected]. Avl limit-INR189, 976.92. Not You? https://onelink.to/389ejv
                              I got mails from RBL alert too.
                              Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
                              Kindly help me in this so that i will get my money back.
                              +2 photos
                              NoBroker customer support has been notified about the posted complaint.
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                                J
                                Jerry Pius
                                Aug 31, 2022
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                                Hi
                                Undersigned had been registered in Nobroker for the search tenant for a 3 BHK villa, it was Super relax plan(Paid 6500 INR) and it was the most miserable response during the plan period. On the last day (45th day) someone called me and informed planned period is over. Till last day no one informed that room key was not available .
                                PH[protected]
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Jerry, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. Please share your contact details so that we can investigate your issue and provide you with a resolution.
                                Hi Jerry, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                                  Prasanna Subramaniam
                                  Aug 30, 2022
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                                  Address: Bangalore

                                  Opted for Comprehensive Property Management Service. They were calling me every day before the payment. After payment, I had to follow up multiple times to get the latest update on the property and even then there is no proper update. The point of this service is that you don't have to worry about the logistics or other services for the property. But opting for this service has caused me extra stress and frustration. Very very disappointed.
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Prasanna, we are absolutely disappointed to hear that as we always put our best efforts to provide our customers with exceptional service. We would certainly like to investigate and understand what went wrong to provide you with an appropriate resolution. Hence, we would request you to share your contact details so that we can discuss this further.
                                  Hi Prasanna, we constantly endeavor to provide our customers with a pleasant experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this in detail.
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                                    S
                                    SateeshT
                                    from Hyderabad, Andhra Pradesh
                                    Aug 30, 2022
                                    Jan 25, 2023
                                    This thread was updated on Jan 25, 2023
                                    Resolved
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                                    Resolved

                                    Namaskaram,

                                    In month of June I contacted Nobroker team for our apartment roofwork. As per the quotation paid 10, 000 rupees for work. Since then they sent multiple quotations other than agreed work over the phone calls. They keep on dragging the work which got delay than the agreed time. So, we requested them to cancel the work and provide the refund(we completedthe work by calling other local vendor). After a long wait they call again and said refund not possible will help with other work. So, I saidto proceed with birds nest. They sent quotation for 65 thousand approximately for the 15 thousand rupees work. Now they are saying they can't proceed with the same and will help on giving furniture which is not at all required to us.

                                    Total problem is they not working and not refunding amount also.
                                    Oct 4, 2022
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2022
                                    NoBroker Customer Care's response
                                    Hi Sateesh, we are absolutely gutted to hear that as we always share the best possible quote for our services. We want to assure you that we take these concerns very seriously and this is not the customer experience we strive for. We'd request you to share your contact number so that we can check what went wrong & get it sorted.
                                    Jan 19, 2023
                                    Updated by SateeshT
                                    Issue is not resolved. My Neighbor's from our apartment is tried to reach you many times. But your response was weird.
                                    Verified Support
                                    Jan 21, 2023
                                    NoBroker Customer Care's response
                                    Hi Satheesh, we regret to learn your issue hasn't been resolved. However, please share your registered number to look into your issue.
                                    Verified Support
                                    Jan 25, 2023
                                    NoBroker Customer Care's response
                                    Hi Satheesh, as per the update from our team, the refund for the renovations has been settled to your account. Hence, we are closing your complaint. Please let us know if there are any further concerns.
                                    Jan 25, 2023
                                    Updated by SateeshT
                                    It's not settled... Don't just put false information and close the case. If Yes what was the resolution you took and who confirmed on it.

                                    You people are lying... Don't lie... give my 10 thousand refund back.
                                    Hi Sateesh, we are closing your complaint as we are still waiting for your registered phone number which is required to fix your issue. Please reach out to us with the same over the private message so that we can do the needful.
                                    [protected] is my contact number. Issue is not resolved. How come you mark it as resolved.
                                    NoBroker Customer Care's response, Jan 21, 2023
                                    Verified Support
                                    Hi Satheesh, thank you for sharing your registered number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                                    I shared my contact number but no one contacted me and on top of it you are simply closing the issue is not fair. Thus issue is not resolved.
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