[Resolved]  Nobroker — Refund

Namaskaram,

In month of June I contacted Nobroker team for our apartment roofwork. As per the quotation paid 10, 000 rupees for work. Since then they sent multiple quotations other than agreed work over the phone calls. They keep on dragging the work which got delay than the agreed time. So, we requested them to cancel the work and provide the refund(we completedthe work by calling other local vendor). After a long wait they call again and said refund not possible will help with other work. So, I saidto proceed with birds nest. They sent quotation for 65 thousand approximately for the 15 thousand rupees work. Now they are saying they can't proceed with the same and will help on giving furniture which is not at all required to us.

Total problem is they not working and not refunding amount also.
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Oct 4, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
NoBroker Customer Care's response
Hi Sateesh, we are absolutely gutted to hear that as we always share the best possible quote for our services. We want to assure you that we take these concerns very seriously and this is not the customer experience we strive for. We'd request you to share your contact number so that we can check what went wrong & get it sorted.
Jan 19, 2023
Updated by SateeshT
Issue is not resolved. My Neighbor's from our apartment is tried to reach you many times. But your response was weird.
Verified Support
Jan 21, 2023
NoBroker Customer Care's response
Hi Satheesh, we regret to learn your issue hasn't been resolved. However, please share your registered number to look into your issue.
Verified Support
Jan 25, 2023
NoBroker Customer Care's response
Hi Satheesh, as per the update from our team, the refund for the renovations has been settled to your account. Hence, we are closing your complaint. Please let us know if there are any further concerns.
Jan 25, 2023
Updated by SateeshT
It's not settled... Don't just put false information and close the case. If Yes what was the resolution you took and who confirmed on it.

You people are lying... Don't lie... give my 10 thousand refund back.
Complaint comments 

Comments

Hi Sateesh, we are closing your complaint as we are still waiting for your registered phone number which is required to fix your issue. Please reach out to us with the same over the private message so that we can do the needful.
[protected] is my contact number. Issue is not resolved. How come you mark it as resolved.
NoBroker Customer Care's response, Jan 21, 2023
Verified Support
Hi Satheesh, thank you for sharing your registered number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
I shared my contact number but no one contacted me and on top of it you are simply closing the issue is not fair. Thus issue is not resolved.

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