NoBroker Complaints & Reviews

Day before yesterday I used your packers and movers service and believe me or not it was the first time I felt pity for myself for taking such a wrong decision in choosing you. I've told by your team that your team below things
Your team said in the call(before making advance payment) they will do disbandle at the source place and assemble at the destination place(my minimum expectation is Cot/Bed & TV) - Didn't keep your promise of assembling

Your team will help in unloading all the packages and help in carrying them to my destination home. - As your team paid less to the Vendor transport company, they paid less to the driver in whose vehicle my furniture got loaded, so at the end I ended up unloading the packages myself and carrying them to my home taking help from neighbors. Also just make you aware I got involved in a recent domestic accident due to which my spinal cord got injured and with this unloading stuff, I'm feeling heavy back pain again... Thanks for hurting me again

When I requested for home inspection for the Packers and movers quotation, Pavithra from Packers team said it's not required and I can tell her the main(big) items for noting in the inventory list as small items can be fitted as you are gonna give me a dedicated vehicle. I trusted her and paid the advance money, later your Moving Manager and his team said I can only transport items in the inventory list and the other items which can fit in 25 cartoon boxes. So I've thrown lot of kitchen items in the garbage just make sure that I'm not crossing the limit of 25 cartoon boxes and also had to beg your packers team by calling to them on the day of movement to allow my 3 trolley bags and guitar

Your team(Pavitra from packers team) said they will be giving a dedicated vehicle, so I thought some mini lorry will be given to me as I paid 29k approx for just shifting service and also they(Pavitra) agreed when I had requested that me and my brother also travel on the same vehicle as my parents won't be able to walk properly to go and receive this vehicle driver - At the shifting time, again we were refused by your moving manager to travel on the same vehicle saying he told Pavitra that we are not allowed on it, but I didn't get any intimation from Pavitra. On top of it they sent a small vehicle and my furniture size was 3 layers extra height than vehicle (Sample picture was attached in this email which I captured after 40 or 50% of my furniture got loaded). Again almost 1500/- we gave to Karnataka Police to let our vehicle go as the vehicle has carrying 3 layers extra height furniture

Your Supervisor Kumar [protected] (I believe as he is leading the packing team) said that I've to pay rest 15%(4170) to the truck driver, so truck driver took money total 4671.96 (2471.96/- to the fuel near chik ballapur town in Karnataka you can refer attachment of bill, and 2200 cash at destination home) - Even after paying extra money on top of 15% to vehicle driver, still I receive link from nobroker asking for 15% money, are you guys playing with me and trying to loot?

Last but not least I spoke to so many of your team members over the extension and none of them had spoken to my moving manager and got back to me? it seems they are just responding until customers pay money. After that customers are on their own, even police stop the vehicle on the main road and customers are literally standing on the road. It doesn't matter to your team as they are just collection agents.

With all of the above experiences, I've learnt one thing that I shouldn't choose any of your services in future, thanks for all the trouble you and your team gave to me so far which I don't forgot in my life time and I wish to share this experience to all of my Organization & Known folks so that I can at least save them from your trap.

Hi,

I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

Refund conditions:

1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

Regards,
Chetan

I no more need SMS alerts on my number. Please block the alerts.

Registered number - [protected]

Hi,
I have paid $99 for NRI level 3 money back scheme offered from Nobroker. Nobroker executive Mr.saiteju forced me to pay thru PayPal option i never used that application before while payment that application allow me to pay only US DOLLAR. Nobroker executive Sai Teju advised me to pay$99 after payment it was deducted in my account more than the scheme amount after I read the plan it is mentioned only $95.2 i was request the excessive payment then no response from Nobroker Team. After a week Assigned RM Sunil after few follow up he was on medical leave without updating any autoreply meantime I was booked my airticket to travel India i was request the level 3 plan to register a house immediately hence I was requesting new RM thru Nobroker chat 'n' number of times after that assigned new RM Ganesh Nagaraju, he told me there is no property as per my requirement it was so disappointment before taking the plan Nobroker executive told me 100s of property as per my requirement but then no hope, hence i reached Chennai i was looking house thru area brokers then i got one within 15days and I registered locally and the document sent to Nobroker to refund my money but no response or acknowledgement from Nobroker Team. Appreciate your support and refund my overpayment too $99 paid Transaction ID8KL98689EX300752K to NRI level 3 money back scheme.

I initiated a transaction for rent payment on 21 January 2022 on no broker app. And it's get completed on 22 January 2022. But the UPI ID entered for beneficiary land lord is not correct. The wrong UPI ID is entered. And now the transaction is completed.
Correct UPI ID-akshay.[protected]@ybl
Wrong UPI ID entered-akshay.[protected]@ybl
Please take corrective action

I have shared my bitter experience with No Broker after availing their paid services -OWNER SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted for your paid service to rent my flat in Semmencherry, OMR near Sholinganallur / Chennai.

Regarding this I have sent "n" number of emails to all of them, , , but till dte no respomse from them.

I have opted for "Super Relax Plan" and it is activated...

Hi,

This is muktipada Pradhan, I m facing issue since 7th Jan to till date, so many mails and telephonic conversation for my funds, they are not resolved n not response my mail. Floor manager Santhosh has saying that my funds is credit on n before 20th Jan but it's not credited.

Kindly take action on that else I will do police complaints against NoBroker.com my registered mobile number [protected]

I have make payment on 31st December, 2021

Refund was initiated on 05th January, 2022

We have complaint to the nobroker customer care that our money was deducted for booking a sofa on rent. But the order was not created. No message nothing.
We contacted customer care and got to know that since sofa is our of stock in the city, our order was not confirmed.
But we are waiting for the refund for 3 days now.
No update. We were going to get a Call back from nobroker. Even that hasn't happened.

I have subscribed for owner relaxation plan on 2/12/2021 and i have not got any service even after paying for the service.
No broker is unprofessional with no experience in renting out my property every time when i call the relationship manger (Adinarayana T) would tell there are leads and i am working on but i couldn't see any progress on my property after few days they would call and tell madam your rent is hight we are not able to get the tenant and they will reduce the rent even after reduction of rent also there wont be any tenant.
below are the details of my contact no and mail id kindly get me a tenant or refund my money back.

Contact no:[protected]
E-mail id: Chethana.[protected]@gmail.com

I had availed a property management service from nobroker.com on 11th January after making payment of Rs. 8000. The payment receipt was confirmed by Sai Dhayanand . After making the payment he mentioned that a manager will call me to initiate the rental agreement renwal process. However, post that he has not responded. He is not available on the phone as well. I tried calling multiple people at nobroker.com but everytime i was told, someone will call me back. Its 4 days now no one has called me. Very poor and unacceptable service.

NO Broker called me multiple times to select a plan to rent out my property in Pune. After all the promises i agreed and took a plan for 7500.
According to this after 21 days i will get daily rent if they do not rent out my property.
Now after 21 days i am trying to contact them but i get no reply on email or no one pics my call.
The sales person i talked to was Rahul Sharma.
Now he is always busy and at the start i was getting 3 calls a day.
My property is still not rented out.
This is fooling the people.

Processing fees was charges amount was not transferred to the account

I have posted my free property add and it has been almost one month since have been activated nor processed nor listed still how many days required for activation.
They are not able to solve my queries saying false reasons

Someone called me on behalf of the RBL credit card department from Mumbai and said had tie-up with nobroker and suggested converting my reward points into paying my remaining bill and increasing the available limit.

She initiated 4 transactions. These are the screenshots:

She said this is her details:

Riya Sharma
Employee id: rbl202097

I am not sure what it is. I checked nobroker enabling to make payments for RBl so I trusted here. But after then received a call from the RBL department, that it was a fraud and they blocked my card now.

I want you to take strict action on this. I need that money back.

Hi,

I am Nageswara Rao and my Mobile number is [protected].

On Jan 04 I made a payment of 49490 and transaction got failed after 1 day the money got deducted from my card.

Kindle help me to get my money back

No broker packers are worst packers i have ever seen in my life...i thought a company would be better than ad hoc i always used to hire, but they worked like ad hocs only ...their team was extremely unprofessional, customer service was obviously unaware of things going on the ground. The so called movement supervisor didnt even call a day before as per the company assurance.. untill i called him in the eve. He misbehaved after job and kept pressing me to make payment soonest i guess the company doesnt even pay the hard labour their movement team did. See the kind of packing they did for my expensive mattresses, i clicked the photo. Even my bed roll was kept on the road bare without any covering. They have damaged my spli ac outdoor unit also. This company should shut down i would say. See the photograph for youself. Its just one of the many i clicked.

Dear Sir/Mam
I had paid 30, 000 rent to my landlord by mistakenly I selected maintainance instead of rent nobroker deducted my amount 30100 (30, 000 rent plus 100fee).
They asked me maintainance bill which I mentioned I said I Have not they said will refund your money after deducting more processing fee will refund 29800 from 30100. I sai okay this talks were over phone with customer care executive.
I am sending mails to no broker from 30th December I am getting only auto reply that executive will be replied in 24 Hrs but no one is contacting on mail or over phone whenever I am calling them everytime their replies are different one executive says refund has Processod one says hasn't been processed one said will process today I am chasing them from last 7 days but didn't get my refund or any official mail from no broker please help.

I have made a payment of 479 for rental agreement and following with customer care refund for almost 1 year. They not resolving my issue as they not able to provide agreement as i required. Still not Refunded. My Mobile no from where i paid is [protected]. via paytm. attached message and email conversations....

I have paid for Rental Agreement copy to NOBROKER on 23Dec 2020. But the team not ready to help as per the format i required post that they have not refunded my money at all. Very frustated.