NoBroker Complaints & Reviews

Hi I’m made a plan with nobroker date 26 of October and they said that the relationship manager will help me to find a hous but all the time when I called him he is saying that give me few minutes I will be back for you now it’s 4 days he doesn’t shear with me any property before I make the plan they called me so much to make a plan after I made a plan no one try to help or anything i called many times to complain but they say ok they will call after sometimes today I tried to called him he is not picking my call and my messages in the app I have photo from the chat between me and the relationship manager I need my money back because I didn’t get any help at all i need help for this things I just need my money back my number is [protected]

Pl do not opt for any service from No Brocker.. Pathetic service.. Issues.:
1. No Escalation Matrix us provided to customer to reach out to senior management..
2. No prospective tenant details are provided..
3. Inefficient Relationship Managers.
4. Customer voice is not heard
5. Senior management, including MD does not reply to mails. (with great difficulty, I could get mail id's)
6. Every work is oflloaded/subcontracted to individuals or very small timers.. You will have to struggle yourself.
So, I would not recommend No Brocker..

This complaint is regarding the unauthorized transactions that took place using my credit card on 27 October 2021through NOBROKER TECHNOLOGIES.

Respected sir / mem,
i, jayesh hirpara complaining about refund to source account. on date 17/10/2021 on the name of bhumit radadiya ( MO.NO. [protected] ) transaction of 15000 paid to viralbhai jagdishbhai chabhadiya (a/c no. [protected], NRP[protected] through pay rent on nobroker by no broker app via credit card ( name jayesh pareshbhai hirpara, creditcard no. [protected] )

creditcard used that was mine thats why i m complaining on behalf of bhumit radadiya .

after knowing my payment goes on hold because rental aggrement, after that i called on nobroker call no.[protected] and said pls refund my payment( excluding charges ) to source account because i dont have rental aggremement on date 17/10/2021.

after three days i called no broker and i got replied that our technical team has some issue on payment gate way thats why your payment is not credited to source account. but we had alredy taken your refund request and suggested to our technical team to solve this issue as soon as possible.

after 4 days i called on no broker and i got replied that until our technical issue not rectify we are not able to refund.

then i said pls give me confirmation date, so they not give me any date or any timeframe. also i got answered that there are no timeframe and no confirmation.

again i called next day they said we are arranging a higher aythority call to you on no, [protected], in two hours.
but still i dont get any call.

today totally 8 working days ( excluding holidays and saturday ) i didnt get my payment of 15000 credited in my credit card.

sir, i hope you understed my problem and please solve it fast and give me a confirmation.

jayesh hirpara

All utter exaggeration and drama!
NoBroker.in – A company that claims to be the “WORLDS LARGEST NO BROKERAGE SITE”

My parents took up three packages with noBroker.in after being followed by their sales team for several months and we have had the worst experience ever!

My dad is a retired Engineer and his main source of INCOME is the rental revenue from his properties. Due to COVID, all his properties lie vacant, and we needed help to show the place to people.

We got the below packages on 22.02.2021
1) Moneyback Plan 7668.82
2) SuperRelax Plan 6488.82
3) Relax Plan 3538.82
TOTAL = 17, 969.46

Although we were promised to have a relationship manager (RM) to look after all enquiries and a Field Relationship Manager to show the place, we hardly received 2 enquiries in the entire 60 days period for all three properties put together. We spent INR 18000 for nothing! It is appalling to witness that NB team did not move a finger to even scratch their heads to think about the service they needed to render to us.Their database is really poor and their service persons are as idle as a banana!

Once the period of 60 days lapsed and none of our properties were let for rent, we demanded the MoneyBack for the first plan. Ideally a deduction of 999 was to happen and we were to receive INR 6286.00 but yet again the sales team started harassing with their phone calls to extend the plan. We clearly told them to refund our money and return our keys.

All our pleas fell on deaf ears. They charged us for extension (additional INR 999 which we never wanted) and returned an amount of INR 5285 only. I have been simply writing out the events, but each and every turn was only after massive follow up, almost pleading and begging them. Until date, our keys are not returned and our INR 999 is still being held at their end.

NoBroker is a business entity which operates by stealing people’s money to fool them in exchange for zilch. The salesperson and service persons have been well trained to create ### out of all their CUSTOMERs, eye wash them into fancy “non existent” schemes, and hide thereafter making us follow up with them almost pleading them to work, and ultimately stab us in the chest by turning down all promises made; finally the truth of the situation dawns on us that we have been deceived inside out!

The situation would not have outraged me if the person cheated was a business man or a salaried employee. Here, it was an old man, retired and using his savings to invest in scheme.

I conclude, NoBroker.in – A company that should claim to be the “WORLDS WORST NO REAL ESTATE SITE” Never trust them

I made a rent payment of ₹ 30001 on 21st October at No Broker and showing in app Amount will settle in next day 22nd OCTOBER at 5 pm but I called to Carre they said it will settle soon but still amount not credited in my account and not ready to refund my money I called to cm care more then 10 times but he said everytime it will settle soon today is 25 th but my amount hold by NOBROKER he cheat with people. Run fraud company please help and refund my money
[protected]

Entered into an agreement for taking a flat on rent through NoBroker. Was asked to provide my ID proof (Aadhar & PAN Card) and pay Rs. 10k as advance deposit on 8 Oct 21. Owner is NRI. Did not provide any ID proof, NoBroker did not insist, but closed the deal. Owner never disclosed that he does not have POA in blood relative's name. From 8 to 20 Oct Owner did not provide even one ID proof for himself despite several reminders. Kept changing the draft agreement, not putting any Aadhar card nor bank details in the rental agreement. On 20 Oct he adds Mother's name, does not mention she is authorised POA but mentions she is the sole owner of the flat & renting it out to me. On the building name plate Owner's name is clearly mentioned not Mother. He sent PAN card for his mother & says that will send bank details in a day or two. Over phone Owner says if there is any issue, he will be questioned for not providing POA, it is not tenant's problem!! Doubting the veracity and by the way he was dragging the issue, I backed out and asked for my deposit. Owner now refuses and does not entertain my mails or calls. NoBroker is refusing to provide an email ID for registering a complaint nor taking any action. On 22 Oct Owner got in touch with NoBroker (with same person who showed us the flat) and asked to find another tenant as we have backed off without giving any proper reason. I understand from this NoBroker personnel that Owner's flat is vacant past 8 months and tenants have been backing off at the last minute. Looks like NR has found a neat way to rake in money from unsuspecting tenants and NoBroker supporting him as he is an NRI. Please let me know how can I take action against NoBroker & the Owner and recover my deposit advance paid in good faith.

I am a 70+ yrs old senior citizen and my source of income was only rental income. Now because of pandemic, I was trying to rent out my flat.
This Yaseen Khan from nobroker was following up with me for nearly a 1 month to take premium plan. He even gave his personal number and asked me to call him when I want to take the plan.
Last Sunday Oct 17 th, I called on his personal number, I spoke to him for more than 20mins even that time he promised that there are lot of enquiries in that area thats why nobroker is confident of renting out within 1 week to 10 days. He promised that I will get new tenants to start by Novem 1, 2021. He told I can start with the owner relax plan of Rs.3539, see the wonderful response given by RM and then decide if needed to swap to Money Back plan .
He then called me from nobroker line to make me do the payment. Even that time he promised that he is confident of renting out within a short time.
Believing his promises I paid my hard earned money at this old age. No relationship manager contacted me afterwards.
I followed up and spoke to one Akshay, then later Ultah. Only from Ultah, came to know that there are no leads in that area and Yaseen Khan has lied and cheated me. I immediately asked him to refund the money.
Ultah promised to get me the refund.
But for more than 1 week you have not given me the refund. I am daily speaking to Sarah, she keeps telling someone will call back and give refund but nothing is happening.
This is blatant cheating that too a senior citizen for whom every penny is precious. This amount is my 2 months medicines cost. I am subjected to mental trauma because of your lies and false promises and my precious money I want it back immediately.
I want the refund of my amount today itself.

I have paid rent of 201800 via No broker merchant of Razaropay but the No broker has denied to transfer the rent to the land lord and they have refunded only 1, 99, 500 INR after deducting the services charges but actually they only can deduct the service charge of 2000 only if they provided any services but unfortunately they have denied to
provide any services and refunded the amount of 1, 99, 800. but if they have not provided any services then they are not eligible to charge 2000 for service charge, hence this is
to request you to please take appropriate action against No Broker get my 2000 INR refunded.

On 29 th sep 2021 Rs 19695 was deducted from my ICICI bank credit card neither I am dealing with No Brokers nor I am connecting with them but still they had deducted above amount.

Please look into the matter asap

Mere credit card se 19765.70 aur 11312 rupees ka unauthorized transaction hua hai nobroker technologies ke naam se. [protected] no. Se mje call aaya or usse ese fraud hua...kindly help me too

I had detailed discussion with Nobroker sales rep and opted a plan for a property in Bangalore. They incorrectly tagged an RM for one Chennai property which wasn't the request. Four full days gone but the mistake isn't corrected. Instead everyday I have to chase to get a note stating they will correct and call me back in 15 mins. Not sure if the clock is stuck for them that the committed time never ticks off.

Feeling helpless as my money is being wasted with absolutely no support from them and couldn't get right authority who can solve this.

One double bed damaged, glass dining broken, mirror broken, fridge got fents during transfer of goods from chennai to vizag

I took Tenant 100% money back plan for Rs 6488. I was contacted by Libin from Nobroker, he is a cheat, My relationship manager is Vinanthi N, she is very unprofessional and useless staff. She never picks up my call. She couldn't get me a single lead I requested for. Also she gave me wrong information at the time of taking this plan, she informed me that I will get 50 views of house owner's contact details, these 50 contacts will be considered if I Accept her lead and view contacts, but she never informed me that if I do my own search and look for contacts that would be considered in 50 views. Within 8 days, they informed me my contact views are exhausted and asking to renew the plan. They haven't retuned my money also they aren't helping me with contact details or leads.

I got too much of mental trauma through nobroker, these jobless staff keep harassing CUSTOMERs by calling 1000 times repeating the same thing to take their paid plans.

Noborker staffs are robotic and useless, hopeless ###. At least pigs are far better well groomed and professional than nobroker staffs.

[protected]@nobroker.in

Amount debited from my account 49490
After 30 minutes i received payment failed.
In mail NOBROKER mentioned, it will credited in your bank account with in 5 t0 7 working days.On what basis you guys debited amount and hold my amount with you.
Amount debted on 11 october 2021(Time -7:28)
(NRP[protected]
As early as possible refund my amount with transaction charges also .i can't wait for 5 days refund me immediatly.
All platforms working immediatley why cant you.

I have paid my first rent via nobroker, initially they give a instant payment offer, then they give a 24 hour time line, and now they changing the timeline everytime and asking to wait till eod.Please either pay the rent or refund at the earliest within 4 pm today.Otherwise I will be thrown out.
NRP-9245156

No response / inappropriate response when I posted my property for rent in their real estate property portal.
1. I keep receiving calls for selling their paid services repeatedly it was more like harrassment
2. The leads from them were all local brokers and no real / keen rental requirement

Paid Rent on 4th Oct’21 and was showing as will credit to Beneficiary by 5th evening. Then the time kept on changing which worried me and called customer care where I got only 2 answers- some issue and wait till EOD.
After 10-15 times interaction via phone, chat and mail atlast refund was initiated and was told it will take 7-10 days to reflect in account. The money is with you from 4th Oct itself then why it takes 7-10 days for refund process in Thai digital world where Money gets debited/credited instantly, what logic takes 7-0 days.Explain me. And how do you think that I will pay the expenses when my money is blocked here.
At the end request you to process the refund ASAP by understanding a person’s concern and situation when money is blocked unnecessarily

Payment initiated on 4th oct but not received by landlord till now today is last day of rent payment please look into this

Payment credit day and time always getting changed from day 1

For all users there is same problem and answer ( delay due to technical glitch etc)

If you received money than how much time it will take to transfer via upi or rtgs, 5 min is enough for transactions but you take 48 hrs, no problem but the problem is more than 48 hrs

If you do like this how can anybody trust you or use your platform

Please resolve my issue or refund the amount within 1 day as you received payment in 2-3 minutes, so 1 day is enough to do refund

Hi
I am not happy with No broker services. Biometric executive came at my place and could not complete my biometric due to some technical issues. In this situation why I should pay the extra charges for another visit? Is this something not in anybody's hand.. hence as per curtsy or better customer experience no broker should ask executive to revisit and do the needful.

Instead of asking for extra charges it has to be completed within the charges which already paid for completion of rental agreement and visit for biometric.

If this is not the case I am really not happy and won't recommend anyone to g for no broker, also ensure everyone in my company to not avail services as its not trust worthy.

Need help.

Prateek Joshi
Mb [protected]