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NoBroker Complaints & Reviews

2.5
Updated: Dec 7, 2025
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NoBroker reviews & complaints page 62

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S
ShrikantD
from Mumbai, Maharashtra
Feb 6, 2021
Resolved
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No broker had made 2 mistakes in my registered agreement. I had escalated the matter, they initially tried to show it was my mistake but when they understood their mistake, they stopped responding.

There are couple of mistakes in the agreement.
1. PIN code of Wakad is 411057, you never asked to add in address and added yourself wrongly.
2. I had also provided 8 LED Ceiling Lights, it's missing in final agreement.
Mar 26, 2021
Complaint marked as Resolved 
Refunded after 4 months of follow up
NoBroker customer support has been notified about the posted complaint.
Hi Shrikant, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details over DM so that someone from our team can connect with you over the phone & discuss this further.
Hi Shrikant, we understand that our team have been in touch with you and resolved your issue. Please let us know if there is anything else we can assist you with.
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    A
    Aniruddh Rajen
    from Noida, Uttar Pradesh
    Feb 6, 2021
    Resolved
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    Resolved

    Address: Bangalore
    Website: www.nobroker.in

    Not providing proper informations about validity.
    Trying to cheat and loot money.
    Customer service Tanvi say wt ever you want to do. you can do we don't bother about customer.
    Aug 12, 2021
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2021
    NoBroker Customer Care's response
    Hi Aniruddh, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details over DM so that someone from our team can connect with you over the phone and discuss this further.
    Verified Support
    Feb 27, 2021
    NoBroker Customer Care's response
    Hi Aniruddh, as requested earlier, please provide us with your contact details so that we can discuss your issue over a phone call.
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      R
      rajwilbwithu
      Feb 5, 2021
      Resolved
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      Resolved

      I am Raju from bangalore I posted free post for rental in nobroker. come in the month of November I received a call from nobroker customer service they have scheme money back they will find the tenant in 60 days if not they will refund the full money or if you find any tenant and the rent I told them 24000 and the advance 2 lakhs both are NEGOTABLE from any other source you can submit rental agreement and thy will refund the money in November 2020 16 onwards I took the scheme and from that day onwards till January I haven't seen any Reprasentive visiting my flat and I told the iam ready to negotiate on the rent and advance they don't do it because the rent what expect is fine we will get but I was not able to find and I have the pay my emi and monthly maintenance and pandemic situation I have to compromise the rent and I gave it some body came from outside with rent 18000 + maintenance advance 1 lakh later I forwarded the rehta copy nobroker came up saying this is not matching so we won't refund if I wanted I would've made agreement according to the and got it but I believed this people and trusted them and no when I need of money they are refunding the my money I want my money full 8000
      Feb 10, 2021
      Complaint marked as Resolved 
      I sincerely thank consumer forum for taking my complaint and resolving this issue as nobroker team member name Tanushree Mahapatra had rtold me to delete the complaint and they will refund the. My money soon as possible
      NoBroker customer support has been notified about the posted complaint.
      Feb 05, 2021
      Updated by rajwilbwithu
      I am Raju from bangalore I posted free post for rental in nobroker. come in the month of November I received a call from nobroker customer service they have scheme money back they will find the tenant in 60 days if not they will refund the full money or if you find any tenant and the rent I told them 24000 and the advance 2 lakhs both are NEGOTABLE from any other source you can submit rental agreement and thy will refund the money in November 2020 16 onwards I took the scheme and from that day onwards till January I haven't seen any Reprasentive visiting my flat and I told the iam ready to negotiate on the rent and advance they don't do it because the rent what expect is fine we will get but I was not able to find and I have the pay my emi and monthly maintenance and pandemic situation I have to compromise the rent and I gave it some body came from outside with rent 18000 + maintenance advance 1 lakh later I forwarded the rehta copy nobroker came up saying this is not matching so we won't refund if I wanted I would've made agreement according to the and got it but I believed this people and trusted them and no when I need of money they are refunding the my money I want my money full 8000
      Verified Support
      Feb 05, 2021
      NoBroker Customer Care's response
      Hi Raju, we continuously strive to provide our customers with a delightful experience. In any case, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
      Feb 10, 2021
      Updated by rajwilbwithu
      Dated 10th february 2021 I received a call and email from nobroker team Tanushree Mahapatra said in telephone conversation that they are refunding the amount which I paid 7668/ in 6 to 10 working days and requested me delete the complain in consumer forum I whole heartedly thank consumer forum for taking initiative to return the money and I thank nobroker team for for returning the amount with this I close this complaint
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        G
        Gaurav2586
        from New Delhi, Delhi
        Feb 2, 2021
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        Address: 374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

        It's my bad As I choose this no broker packers and movers service. I got a message that my service is completed but unfortunately, I didn’t know even Where is my stuff currently. Now as all Indian service company does, initially they call you 200 times till the payment has been made after that they don’t know you. I already paid 10+ K as a service charge to them with insurance charges .now they are no picking call and no clue.

        This stuff/ luggage includes my kitchen things as well, now I and my family are indirectly forced to take food from outside.

        This kind of help from Nobroker during a pandemic when people are running out of money.

        Did multiple call mails and got one answer, Akansha mam will call you. As she is my luggage movement manager but she only connects me till the time of payment after that I never heard her voice again.

        Note:- I gave 200 rs to the guys who packed my stuff as a tip or tea coffee to give better service and see how good service I am getting and how foolish I am.

        So don't give tips to anyone now, it hurts most as they all are the same
        +9 photos
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2021
        NoBroker Customer Care's response
        Hi Gaurav, we always want our customers to have a pleasant experience with our Packers & Movers service. We would certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details over DM so that one of our specialists can connect with you over the phone and discuss this further.
        Verified Support
        Feb 06, 2021
        NoBroker Customer Care's response
        Hi Gaurav, as requested earlier, please provide us with your contact details over DM so that we can take necessary action.
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          B
          Balakrishonline
          from Chennai, Tamil Nadu
          Feb 1, 2021
          Resolved
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          Resolved

          Dear Sir/Madam, This is a complaint over the company naming Nobroker Technologies Private Limited online portal real estate company for finding tenant to rental house. On 13th October 2020 I paid for the service to find the tenant for my house but without any work on next few days they informed me cancelling my service and my paid money will refund to my same account within 7-10 days but until now I didn't receive the refund money when I enquired in their customer care their is no proper response and they delaying more than 4 months time and try to cheat me now. Now recently I read in the website about this company that they are cheating all their customers on repaying their payment. I request the authority to take severe action against this company and help me to get back my money
          Aug 9, 2021
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Feb 01, 2021
          NoBroker Customer Care's response
          Hello Bala, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
          Verified Support
          Feb 04, 2021
          NoBroker Customer Care's response
          Thanks for sharing your number. We have highlighted your issue to our team and one of your specialists will certainly reach out to you on priority.
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            S
            Saumya_comp11
            Jan 31, 2021
            Resolved
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            Resolved

            I enrolled for owner property management service from NoBroker. But, the team working has been irresponsive. When the tenants are finalised the team is not responding for rental agreement and house cleaning quotes and work. It is highly unprofessional on NoBroker part to have such irresponsible team working. I feel cheated having paid for property management cost for 1 year and not getting basic service in initial first month. I am worried for the 1 full year service and request for immediate refund of the money paid towards property management since your team is irresponsive and has no regards to customer complaints.
            Aug 9, 2021
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Jan 31, 2021
            NoBroker Customer Care's response
            Hi Saumya, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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              I
              isangeetar
              from Mumbai, Maharashtra
              Jan 31, 2021
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              Customer Service

              I am a customer of NoBroker and had opted for the paid plan (after exceeding my the 5 free calls plan).
              I was constantly and aggressively bombarded with calls from multiple relationship managers to opt for the paid plan. I very patiently told each one of them that I will contact the team myself if interested and to not call me back.
              Today their RM Shiv called me at 11pm in the night (despite telling him that if I need any help,...
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              I
              isangeetar
              from Mumbai, Maharashtra
              Jan 31, 2021
              Resolved
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              Resolved

              I had listed my rental house requirement and exceeded the basic plan. I then opted for the paid service (after multiple and aggressive call bombarding from different relationship managers - 3-4 calls per day). Even after that, the RMs continue to annoy me even calling me at 11pm in the night! This is a mental harassment to call a customer at that late in the night. Horrible experience and regret registering myself with NoBroker. I request full refund of my subscription and deletion of my details from their database. I do not wish to deal with them anymore.
              Aug 12, 2021
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Jan 31, 2021
              NoBroker Customer Care's response
              Hi Isangeetar, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
              Hi Isangeetar, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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                S
                saurabhku007
                Jan 29, 2021
                Resolved
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                Resolved

                No Refund for Tenant Money Back Plan

                Address: NoBorker, Bren Mercury, Sarjapur Road, Kaikondrahalli Junction, Bengaluru, Karnataka 560035
                Website: NoBroker.in

                I had opted for NoBroker MoneyBack Plan in which if I don't get a house from NoBroker then I will get the complete refund from the company. Since i didn't rent flat from NoBroker I applied for refund on 5th Dec2020. Its been close to 2 months since then but the company is not refunding my money (INR 6489)or replying to my emails. Every time I contact their customer care they say that the refund will take place within 7 days or you will get...
                +3 photos
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                Nageshvanam
                from Hyderabad, Telangana
                Jan 27, 2021
                Resolved
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                Resolved

                Address: Hyderabad

                Hai sir my name is Nagesh am doing society maintenance payment on date 23/01/2021 time 7.53 pm 30300/- I don’t have maintenance agreement copy no broke pay com my payment on hold I have received message I see message I have call to no broker com we are saying that amount refundable refrence number GTRPGwcSErrAUN on 25/01/2021 but my account credited amount please verify and updated
                Aug 11, 2021
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Jan 27, 2021
                Updated by Nageshvanam
                Amount not credited my account
                Verified Support
                Jan 27, 2021
                NoBroker Customer Care's response
                Hi Nageshvanam, we always want our customers to have a seamless experience with our NoBroker Pay app. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your contact details so that we can reach out to you & discuss this further.
                Verified Support
                Jan 28, 2021
                NoBroker Customer Care's response
                Hi Nageshvanam, as requested earlier, please share your contact details so that our team can reach out to you and discuss this further.
                Verified Support
                Jan 29, 2021
                NoBroker Customer Care's response
                Hi Nageshvanam, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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                  R
                  ravisrivastava15
                  from Mumbai, Maharashtra
                  Jan 24, 2021
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                  I purchased the rent agreement service and police intimation service along with it furnishing services and paid for it fully on 4 jan 2021. Till date mr. Pranay buch who has been appointed as personal assistant failed to respond with a final draft and date of execution. When i purchased the service i was in delhi hence opted for multi city execution request but now after waiting for more than 20 days the purpose for multi city execution has been defeated as i will be in the same city. I suppose this was fraud payed with me to first induce me to pay for multi city execution and utilize the money and deliberately delay it to such an extent that i get frustrated and eventually get it done from somewhere else and no broker executives can pocket the money without any corresponding work done.
                  Mr. Pranay buch who was appointed as the designated person is a completely non-responsive i have tried his direct number [protected] which was provided by customer care at least 50 time in last ten 15 days but there is a perpetual message that my call is being registered and the relationship manager will get back in 30 to 40 min which never happened. I have written at least 20 follow up mail but neither you agreement escalation team nor mr. Pranay buch chose to respond.
                  Now due to complete negligent and malafide behavior i have to not only pay the rental to the flat owner from 21 jan but as their executive has failed to do the necessary steps as assured, the society will not allow me to use the premises in absence of agreement hence have to make arrangement for my stay in a hotel and incur cost there too. The phone number [protected] provided to reach out to mr. Pranay buch in the sms received on confirmation of service. I tried to reach out on this too and every time the executive will say that she will arrange a call back but again it never happened. It appears that no broker is running an online scam of inducing customers to pay money on false pretext for illegally enriching themselves without providing any corresponding services and causing wrongful loss to customers.
                  +4 photos
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2021
                  NoBroker Customer Care's response
                  Hi Ravi, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly reach out to you on priority.
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                    A
                    Anuradha Deepak Sukre
                    from Savantvadi, Maharashtra
                    Jan 23, 2021
                    Resolved
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                    Worst service ever.
                    Paid rent agreement fee amount on 18th December 2020. With multiple e-mail and call communications from my side confirmed the draft on 19th January 2021. And still waiting for biometry appointment. No reply from concern persons.
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Anuradha, thank you for bringing this to our attention. We've highlighted your issue to our team. They'll check it and get back to you soon.
                    Hi Anuradha, we understand that our team have been in touch with you and addressed your issue. Please feel free to write back to us at [protected]@nobroker.in if there is anything else we can assist you with.
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                      S
                      ssunny0927
                      Jan 23, 2021
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                      Address: 374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru.

                      The days have become months and post several assurances, I still observe the lack of expertise and professionalism.

                      Post my last several escalations and following assurances from your resources, I'm wondering if I have made the right decision?

                      Observations-
                      No regular updates from the RM assigned on the case - Kavya C ( the last two weeks), even after triggering a request on the app. for a callback. Where's commitment and professionalism?
                      Random people calling in their absence who are lost on details when talking to me on the property updates? DO NOT ENTERTAIN THIS.
                      Still no single footfall inside the apartment/flat property. FOOTFALL is the true measure of effectiveness as I can also print the ad in newspaper peers, pamphlets if it is only to showcase the numbers/volumes of people reached but that doesn't make sense to me.
                      2 months have passed since we re-initiated the search process on NoBroker. The result - the data is a screenshot of the dashboard as of today 11-Dec-2020 and 13-Oct-2020. Still, the RM is working on 1 single lead and no FOOTFALLS.

                      So, it is but obvious that it cannot go along this way, therefore, kindly process the refund.
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Sunny, we constantly put our best efforts to find tenants/buyers for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
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                        S
                        Sumit Tripathi 15
                        Jan 21, 2021
                        Resolved
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                        Resolved

                        Rent agreement not delivered after many days.

                        Rent agrement not delivered after biometric. Waiting from many days. My urgent work get hampered. No one responding on phone also.
                        Every one is in his/her attitude. No one care about customer.
                        Please close your shop and rest in home. My contact number [protected]...
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                        P
                        prabu3582
                        from Bengaluru, Karnataka
                        Jan 21, 2021
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                        Dear sir,
                        Reference is made to the plan which I purchased from no broker for my property is “Guaranteed tenants or Money back” and has been expired on 9th Jan 2021.
                        Till date No broker could not able to fix a tenant for my property.
                        Request you to refund the amount which I paid for the plan.
                        Regarding the same I already sent a email also.
                        Thanking you.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Prabhu, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
                        prabu3582's [Complaint's author] reply, Jan 21, 2021
                        Below is my number
                        Kindly resolve as soon as possible
                        7619150796
                        Prabu, thank you for providing us with your contact details. We've highlighted your issue to our team. They'll check it and get back to you soon.
                        Received the refund.
                        Nice follow up and closure of complaint.
                        Thanks to no broker.
                        NoBroker Customer Care's response, Jan 26, 2021
                        Verified Support
                        Hi Prabu, we are absolutely delighted to hear about your experience. We constantly keep reinventing ourselves to provide a delightful experience to our customers. We look forward to serving you again.
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                          R
                          Rajesh Ajgaonkar
                          from Pune, Maharashtra
                          Jan 21, 2021
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                          Address: Banglore

                          Myself Rajesh Ajgaonkar had paid Rs. 25, 000 and taken refundable plan from NoBroker for selling my flat within 90 days. They could not get any buyer to even visit my property and kept on asking for extension. Thereafter I was persuaded to put my property on rent for which they offered me a refundable plan for getting tenant and said that they will use some money of mine lying with them from the earlier plan. They could not even get a single tenant prospect till date. I therefore requested for cancellation of everything and asked them to refund me the balance amount due, more than two months back. Till date, no response/no refund. Frustrated.
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Rajesh, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
                          I thank Ms. Kirti Srivastava for help offered to resolve my issues. Given my experience on this matter, I would say that NoBroker team is professional in terms of attending to the issues raised by its customers and is quick in addressing the same. I have received my due refund fully and I thank Kirti Srivastava, Aleem B and other involved team members of NoBroker for satisfactory resolution of my matter. Thank you.
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                            S
                            Som547
                            from Delhi, Delhi
                            Jan 20, 2021
                            Resolved
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                            Resolved

                            I have already sent you police complaint copy against fraudulent but still you didn't refund my money if rupees 23735

                            You are requested to refund my money
                            +3 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Som, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
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                              Praveen Kumar Gopal
                              from Chennai, Tamil Nadu
                              Jan 19, 2021
                              Resolved
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                              Resolved

                              Hello,

                              I have opted for CPMS Relax renting service plan from NoBroker and they were inefficient in renting the property and hence now I am expecting a refund of 6, 000 INR as per the money back guarantee plan.

                              However, inspite of following up for more than a month, they still claim the refund has been done and share some random refund id which is not useful for my bank to investigate further.

                              When I ask for the details (like proof that NoBroker has credited the amount to the right account, the last 4 digits of NoBroker account from which the amount is debited and the actual date of debit) which my bank has requested to investigate the issue, there is no response from NoBroker

                              This definitely seems not right and looks like some kind of scam is going on.

                              Regards,
                              Praveen Kumar
                              Jan 22, 2021
                              Complaint marked as Resolved 
                              The executive from NoBroker had contacted me and the issue was resolved
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Praveen, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
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                                D
                                Deepa Maddewad
                                from Mumbai, Maharashtra
                                Jan 16, 2021
                                Resolved
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                                Resolved

                                I have taken the service of money back for office rent. Period was 60 days. After 60 days they are denying refund without any reason and closed the service. 10k is refundable amount. Still I have not got the tanent.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Deepa, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
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                                  Vaishali Mahawar
                                  from Saint Thomas Mount, Tamil Nadu
                                  Jan 14, 2021
                                  Resolved
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                                  Resolved

                                  I girl named Nia called me with a number [protected] she asked me my pan card number and used my credit card twice by transfering my call and asking me to insert the OTP.

                                  I request you to please resolve it as soon as possible
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Vaishali, could you please share your contact details with us via Message so that we can get in touch with you and resolve the issue.
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