NoBroker Complaints & Reviews

On 9/10/2020 registered and Paid 3538.52 (Inclusive GST) through my Paytm. They promised me to get the tenant fast and will not loose your this month rent (This is what promised by the Girl who spoke with me). This plan help you to get the tenant faster without your valueable time. It was taken care by your Relationship Manager fix a tenant and show the property. Also promised me this is a weekend so will get today itself or maximum 1 week your property will get rented.

But so far 11 days over but no customer has visit my property. No one is not contact me for rental. Even I have called many times to RM they are not pick the call late evening they said he will contact you by someone.

So far no one customer number shared to me or visited the property but they told 2 peoples are interested they will visit your property but past 2 weeks no one seen the property. The plan valid only 45 days almost more than quater is passed, what they promised was false promise.

From the last week onwards I requested through the customer care support I requested to refund my money. Still now not refunded the money. Kindly fix the issue and make them refund my money. Because there is no proper service for client and no value for money what we paid.

Hi,

I have been assisted for Relax plan by paying 1 rupee and once we finalise the property thru the RM then we have to pay 3500 . I agreed and went ahead for registration by paying 1 rupee.

However the RM assigned was unable to fulfill my requirement so after 7-10 days I asked them to cancel our agreement as I was very frustrated with their shortlist of property been shown to me as that was absolutely not matching my requirement .

I was shocked to get the message of further 3500 been debited in my card without my notice .

I treat this as a misselling and fraud commitment been given to me.

I have terminated the contract also I have have'nt finalised the property suggested by you, so why do I pay ?????

I want to claim my refund, I have been calling my RM but he does'nt come on call and the other representative just promise me that you will get a call ..but response at all.

Its been 15days now I am chasing you .

Please resolve to avoid further trouble to both o[censored]s.

The attitude and servicing of the Relationship managers are very very bad. They don’t attend calls, don’t see chats messages, don’t reply emails, don’t send reports like weekly etc, . I have paid money to owner relax plan 40 days back, . Yet to get a suitable tenant. The RMs don’t follow our requirements.

Problem description:
I had booked the movers and packers for shifting my luggage. Initially they had said that the total bill will be rupees 7172 only. For that i had to pay a token advance of rupees 1075.88 only (which was with free cancellation) and after the work was done remaining amount to be paid. But when I saw my booking in Nobroker App the billing was showing rupees 7552 only and token advance was showing rupees 1132.88 only. I called up Nobroker support to clarify why there was such a difference in the amount, the support said they will clarify on this but did not call back. Then as I had not received any clarification I cancelled my booking.

Currently its been over a 15 days since I cancelled my booking on 30th September 2020. In between I had called their support and left a message numerous times for clarification on why my money has not been credited. Every time they were telling its the issue with the finance team and it will take 10 days and then 7 days and so on.

I am quite frustrated with this and wish to raise a complain on this issue. Details of the booking:
Date of Booking: 28-September-2020
Date of cancelling the booking: 30-Sepetember-2020
Resolution: I just wish to get the money I have given that is Rupees 1075.88 Only.
Do let me know if additional information is needed.

Kindly resolve this issue as soon as possible.

Regards,
Anush

An unauthorized transaction of Rs 39895 by NO BROKER TECHNOLOGIES.
i got a call for cash back for credit card and then money deducted from my credit card account.

Complaint Noi. 6360394 dated[protected]. Since last three weeks I am struggling to connect with my RM and raised several complaints to get a heed from No broker but in vein. I purchased a post paid plan from no broker to rent out my property. They committed that only after I get tenant they will deduct the amount from my card that too with my consent only. Almost 3 weeks back w/o my consent they deducted the money with out even showing my proporty (Neptune living point Bhandup) to any one. Now no one is responding. This is cheating. I expect reversal of charges to my account and some one from management team speak to me, else I will go to consumer court and complaint against No Broker. If they want my money they need to depute a RM who really cares and responds and look for tenants. Unless a tenant is identified they cant take money and play with me by not responding. I expect call from senior management of no broker asap. Else I will go to consumer forumn for cheating and harassment.

Complaint Noi. 6360394 dated[protected]. Since last three weeks I am struggling to connect with my RM and raised several complaints to get a heed from No broker but in vein. I purchased a post paid plan from no broker to rent out my property. They committed that only after I get tenant they will deduct the amount from my card that too with my consent only. Almost 3 weeks back w/o my consent they deducted the money with out even showing my proporty (Neptune living point Bhandup) to any one. Now no one is responding. This is cheating. I expect reversal of charges to my account and some one from management team speak to me, else I will go to consumer court and complaint against No Broker. If they want my money they need to depute a RM who really cares and responds and look for tenants. Unless a tenant is identified they cant take money and play with me by not responding. I expect call from senior management of no broker asap. Else I will go to consumer forumn for cheating and harassment.

Owner plan was purchased on 18 July 2020 for three of my flats.

As per the terms, if nobroker can not rent the flat within the specified duration, the money paid to this plan (Rs. 30, 676.00 /-) must be returned to the customer.

I have paid the amount of ₹ 30, 676.00 for 3 flats with moneyback guarantee along with Customer Relation Ship Manager engagement and Field Service Manager, which was promised to be paid back as well.

They paid me only 19, 084.19.

The remaining amount Rs 11, 592 refund is not being given to me .

Hi Team,

NRP-2894070 rent payout was cancelled and refund Rs 9800/- was initiated after deduction Rs 300 . The refund was initiated on 7th Sep 2020. But till now I haven't received the refund yet. I was following up with customercare support [protected]@nobroker for the last 1 month. No response yet. Past 2 months I have been paying bills from my pocket. Will I get back my cash or not? I need a proper response. I am tired of following up with emails. If don't get response, I'm going to file a complaint for online forgers.
Refund ID: rfnd_FaE2neCeW6fDNf

This complaint is regards to the unauthorized transaction that took place using my credit on 25th sept 2020 through no broker technologies.

The transaction message was from the bank that we are unable to reach you to confirm the usage on your card ending 7600 for Rs. 40400 at no broker technologies.

Plz note that I have been in contact with no broker company since 15days. But I don’t get my refund back. Plz solve my issue as soon as possible.

My car has been picked up from my place as planned on 7th oct. However, the person who picked up my car did not provide any document or receipt to me confirming that the car has been picked up. He said that I will get receipt in next few hours once car reaches their office. There has been no response from anyone on chat, call, or email about the same after that. However they are asking me to pay the remaining amount. I never denied for any payment, I just told them to confirm that my car has been picked up and share the items which are present in the car, once I receive it, I will release rest of the payment. But no one is responding at all. This is heights of pathetic customer service. They had been calling me after few days before the pickup and now it is just the opposite. My shifting Manager is Shoaib and I also talked to various people on phone and chat including Jack. Jack promised that I will get the email or phone from them in next 1 hour. It has been 4 hours since then and again false commitments. I would highly discourage people to avail any service from Nobroker.com

I have made a rent payment of Rs.20000 on 6th October (NRP[protected]and it is put on hold as NoBroker Suspect on the transaction which i made and asked for Rental Agreement.

I have replied with them the valid rental agreement post which they are no response from NoBroker support whether by E-mail or by Phone as phone calls disconnect after waiting period of 60 Seconds.

Request you release my amount back to source account any deduction even no-broker charge as i have uploaded valid documentation and without any valid justification my amount is locked.

I have paid the amount to my Land Lord in cash payment as no responsible answers have been received from NoBroker support team. Has one of the worst team sitting in your Premises and I make sure that i wont use anymore and also inform my relatives and friends to Unsubscrbe NoBroker for further application.

I was looking for a table and chair for my son's wfh requirements. Nobroker furniture on rent responded and asked me to make a deposit. I deposited rs 1000 in the requested account on 6 sep 2020. I then got a call informing that the vendor will not be able to deliver the items at my address. I asked them to refund the amount as i wanted the items in a hurry. Nobroker did not respond. After repeated call to them, i was again informed that nobroker has identified a vendor who will provide the items at my address but at an 50% increase in amount and that too in advance.
I was however not convinced with this. It was more than 3 weeks nobroker has been dodging my refund. I asked them to maintain same payment criteria, ie use and pay at end of the month. I agreed to pay 50% excess charges too.
When they could not extract more money from me. They offered to refund. It is more than a month they are holding my deposit and making silly excuses to refund.
I wish nobroker sees some sense and make customer satisfaction its work culture.
Hope nobroker makes the payment asap.

I have purchased the money back plan on 25th sept 2020. The property is residential, however, it got registered as commercial. The same was informed to the rm shama on 25th. Despite repeated calls, she did not get this converted. The same was later informed to the call center who noted down our request. Also, we got an all from ayesha another rm who assured us that the issue will be resolved in 2 days. It is 16 days now and the issue is still not resolved. We haven't been assigned an rm. Please let us know the procedure to get our money refunded if this is going to be delayed further.

I have paid my bescom bill on 31st july of amount 2052/- but didnt get credited into bescom account. Bank has given written declaration that its already credited to beneficiaries.
As discussed with nobroker executive.. Please find the details in the chain of mail from the bank stating that the "amount get credited to the beneficiaries"
Bank statement is already attached below for your reference.

If at all, nobroker has not received money against this transaction.. Send me bank statement as proof so that i can claim from the bank.
Kotak bank has already given written clarification that amount gets credited to beneficiaries.

Please resolve asap. 3 months over and nobody has responded properly.
I have raised this issue to company ceo amit agarwal, but no response from big ppl as they have no time to crosscheck.

Fraud transactions in my credit card

Of late many rental agencies and other companies have begun to offer payment gateway services to enable people to pay utility services, rent etc through their credit card provided they are willing to bear with a nominal transaction charges. At present, CRED, RedGirraffe etc are offering such services. Even wallets such as Mobikwik provide such facilities. But it is made very clear in their terms and conditions and the user is notified or...

My package of 60 days is over long back and since then i hve been running for my refund please return asap ...my rm was sachin rana they say system showing request accepted but i hv not got my money as yet its ridiculous i hv to beg for a refund whn i was promised a refundable package ...

I have paid subscription fee of RS.1178/- for freedom plan on 3rd Oct but still am unable use my account, resulting not able to get contact details for which i am looking for.

No proper response from no broker support team as i made a call thrice since 3rd Oct but ended up with same story by hearing that there is a technical issue & they have forwarded my issue to concern team.

One of the customer support executive told me that someone will call me for verification from no broker team.. & another one is saying that she have limited access to resolve my concern .y should i wait for them as i already paid them.

I had taken paid service (money back) from no broker. And for 1.5 months RM couldn’t get even a single tenant to visit my flat. Now I have got my tenant in my ow MN and have shared rental agreement with RM 4 days back. But no response from him. Trying to reach him but he is never available. Tried to call customer care many times but every time they say we have escalated and you will get a call back. It’s really frustrating and disappointing.