Nobroker — Regarding late response,not explaining policy of nobroker ,refund policy

Address:

No:b4/4f4,ruby residency ,balaji nagar,irumbuliyur ,chennai

We booked 3bhk apartment and made a token advance rs:5000 and we accepted and requested move in date on Dec 14 And on dec 14 we tryed to reach rahul christopher property manager to move our property with ready cash in hand on dec 14.But rahul christopher did not attend the call.we made multiple mail on that day no response on that day.next day he reached us and said i was in a leave .so the fault is from your side .he has to assign to someone the work that has to be done on dec 14.

And eventhough after a conversation he made delay for more than 2 to 3 days .

As a manager he has to reach us and ask for issues and further moving details there was plenty of delay

And also no one from no broker side has explained your policy regarding that if we pay token advance it will not be refunded to us.

We have all record and mails

We also have records and mail that their team guy nilavazhagan accepted the issues is from rahul christopher side.

So please consider the issues and respond accordingly.

If the solution is not going to be done we are ready to file a compliant on nobroker, rahul christopher and their team regarding civil offences of these issue.