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NoBroker Complaints & Reviews

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Updated: Apr 8, 2026
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R
Rexromy
Mar 24, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Address: nobroker.in
Website: nobroker.in

Hi

I subscribed the legal service from Nobroker and i was promised that the Lawyer assigned will do the job, But the lawyer had no knowledge and was incompetent and could not give service due to which i asked for refund.

No broker legal team(Sania.[protected]@nobroker.com and shameem.[protected]@nobroker.com) confirmed over email that the refund of 17500 as been processed and i will get in 15 days.

But i got only 10, 000.

Now they are refusing to give remaining 7500
NoBroker customer support has been notified about the posted complaint.
Hi There, with our legal service, we aim to give our customers with a stress-free experience and a dedicated legal expert. Also, if you are eligible for a refund as per the T&Cs of the plan, we never delay processing the same. Kindly allow us some time to check and get back to you with an update on priority.
​Hi Raman, as per the update from our team, we'd like to inform you that we have initiated a refund of Rs. 10, 000 as well as an additional Rs. 7, 500 manually from our end which has been already settled in your account. Please reach out to us if you need any further assistance.
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    Smitha Ravi
    Mar 24, 2023
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    I took kitchen renovation service from NoBroker. Took that service only because of continous call from sales team Mr.Toufiq. Team isn't responding from the day we made complaints. They respond at times but the problem is not yet resolved. They damaged my property. The product they have installed has low quality but I have paid in lakh. Whenever we call they act like as if they do the service for free of cost. New person enters and we again explain and again a new person enters and again we explains. This is what is happening but they aren't resolving the issue. I would like to give the names of the person who don't even care that we have paid so much money and they are responsible for the damages caused by them.
    1. Toufiq 2. Hanees 3. Kishan 4. Gopinath 5. Sudharshan 6.Teju
    I have all the proofs of audio, mails, chats, calls.
    Please resolve asap.
    NoBroker customer support has been notified about the posted complaint.
    Hi Smitha, we ensure to provide a stress-free renovation service to our customers. We regret the lack of response from our team and the damages caused to your property. We understand your concern that the team should have ensured that the installation and quality of products were up to the mark. However, we have highlighted your issue to our team, and one of our specialists will certainly connect with you on priority.
    Smitha Ravi's [Complaint's author] reply, May 19, 2023
    My Issue is not yet resolved. Can you set a zoom meeting so that I can show you my kitchen. Only then you will kno2 how worst is your renovation.
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      InteriorN
      Mar 22, 2023
      May 7, 2024
      This thread was updated on May 7, 2024
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      They deduct my 23 k Rs from my deposit. Which is not justified amount. I want some inspection report they also can't give me . I said if you deduct those amount so give me some justified report on that but don't respond on that . I also post so many tweet to her CEO but no one take any action on that and resolve my problem. I also send them legal notice but on that also they keep silent. So please me regarding this.
      NoBroker customer support has been notified about the posted complaint.
      Hi There, we always make sure to give the proper report for every stage in our interior process, and whenever the customer needs justification we provide the inspection without any delay. However, we request you to provide us with your registered contact details so that we can check further your concerns and provide you with an update on priority.
      Smitha Ravi's reply, May 29, 2023
      My number-9655130548. I already had many calls from escalation team but no use. I want to move this legally.
      Hi There, we make sure to give proper reports at every stage to our customers by our interior team and whenever the customer needs to justify the work, we'll provide the inspection at the earliest as possible. However please provide us with your registered contact details so that we can look into this and provide you with an update asap.
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        N
        NareshAndhe
        from Thane, Maharashtra
        Mar 22, 2023
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        Property is not getting activated

        Address: Thane
        Website: Nobroker

        This is a poor website. i was told by nobroker that there is a technical glitch due to which my add of posting the property is not getting activated. i had to find a tenant elsewhere. Now after an year the executives say that same thing-- there is a network glitch. How many years would it take for you to resolve the technical glitch. We need to find an alternate website....
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        nupurnandini
        Mar 21, 2023
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        We hired NoBroker Interior for our apartment, its been 90 days now till now the work is not complete. We are only fed with lies from the regional manager-Kishan Kumar, city manager- mohammed sharukh, pm- manish v. They always have an excuse for delay and this has been happening since the beginning. The quality of work done so far is worse.i have to hire outside carpenters to fix their work. We have paid more than 80% of payment and they are asking for the remaining money without any work being done. Will never recommend their services to anyone.
        NoBroker customer support has been notified about the posted complaint.
        Hi Nupur, we always aim to provide the highest quality interior services to our customers. Hence, regarding the issues you mentioned, we would like to assure you that we have highlighted to our interior team, and they will investigate them thoroughly and will take appropriate actions to address them. Please allow us sometime to get back to you with an update.
        Hi Nupur, we understand that our team has been in touch with you and all the necessary works have been completed and we have handed over the project on 24th March. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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          Bejoy Jacob
          Mar 20, 2023
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          Hi,

          I took a Nobroker Cleaning Services on March 2, 2023 (HS[protected]. The team hasn't done any proper work and has left 2 rooms uncleaned(Toilet and balcony).

          Even after multiple follow-ups and raising requests, I haven't got any responses from them, Initially, they mentioned they will look into it but kept making it delayed and now they claim I am outside the warranty period and nothing cannot be done.

          I have sent the proofs and videos of my apartment as well on time.
          NoBroker customer support has been notified about the posted complaint.
          Hi Bejoy, we always provide comprehensive cleaning coverage to all of our customers. However, kindly share your registered number to investigate on this and provide you with a resolution.
          Bejoy Jacob's [Complaint's author] reply, Apr 3, 2023
          Hi,

          Here is the number HS-6166478 used for the service. Please check. You can get my profile details and phone number from this as well.

          Regards,
          Bejoy Jacob
          Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
          Here is the number HS-6166478 . My email id is [email protected]. You team should have my information.
          Hi Bejoy, we understand that our team has informed you that the warranty for your claim has expired. Hence, we are unable to take any action in this matter. As a result, we will be closing your complaint. Please do not hesitate to let us know if there is anything else we can do to assist you.
          Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
          Hi,

          No this is not true. the team purposefully delayed the replies, I had gotten back the next day after sending me the proof of work.

          Your Team had sent men the Pre and post-photos on March 5th 1am EST, I replied the next day(Mar 6th 12:03 PM EST) with photos and proof of the "substandard" work done by your partner. I have mailed and done multiple followups without any response from your team. You are stating 2 things in the above email
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            S
            SONAGARDEN
            Mar 20, 2023
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            My credit card account 4315XXXXXXXX1008 is debited for transactions in which I was never involved named -
            1. "NOBROKER TECHNOLOGI": INR 24818.01, 24311.52, 243.12, 248.18
            2. "PayU Gurgaon Gurgaon IN": INR 999.00
            Please check the attached image to see the fraud transactions debited.
            I have already raised the complaint on calls.
            I want you to understand that these are big transactions.
            Kindly refund my money ASAP and take action on such fraud websites.

            My contact number is [protected]/[protected]

            Kindly find the attached screenshot.
            NoBroker customer support has been notified about the posted complaint.
            Hi There, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
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              SONAGARDEN
              Mar 20, 2023
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              My credit card account 4315XXXXXXXX1008 is debited for transactions in which I was never involved named -
              1. "NOBROKER TECHNOLOGI": INR 24818.01, 24311.52, 243.12, 248.18
              2. "PayU Gurgaon Gurgaon IN": INR 999.00
              Please check the attached image to see the fraud transactions debited.
              I have already raised the complaint on calls.
              I want you to understand that these are big transactions.
              Kindly refund my money ASAP and take action on such fraud websites.

              My contact number is [protected]/[protected]
              NoBroker customer support has been notified about the posted complaint.
              Hi There, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
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                abhi1209
                Mar 17, 2023
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                Home Renovation Money return

                I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check...
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                abhi1209
                Mar 17, 2023
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                I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. if they are not doing anything please return my money they are not doing work and they are not return my money back.
                NoBroker customer support has been notified about the posted complaint.
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                  Lakhan1222
                  from Fatehabad, Haryana
                  Mar 16, 2023
                  May 7, 2024
                  This thread was updated on May 7, 2024
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                  Hey, I'm Lakhan Ahuja
                  This complaint is regarding the unauthorized transactions that took place using my credit card on 1st March 2023 through NOBROKER TECHNOLOGIES.
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Lakhan, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                  Hi Lakhan, we'd request you to kindly share the transaction amount and the last four digits of the card number so that we can check further.
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                    A
                    from Pune, Maharashtra
                    Mar 14, 2023
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                    Fraud of amount Rs 7198.24
                    NoBroker customer support has been notified about the posted complaint.
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                      A
                      from Pune, Maharashtra
                      Mar 14, 2023
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                      Famraud of 7198.24 amount
                      NoBroker customer support has been notified about the posted complaint.
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                        A
                        from Pune, Maharashtra
                        Mar 14, 2023
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                        Address: Pune, Maharashtra

                        On 2 March someone called for axis lcredit card enhance amount and sent link but after after a got rs 7198.24 deduction from credit card the mobile number is [protected]
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Amarbiradar, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
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                          P
                          pratiksha21b
                          from Bengaluru, Karnataka
                          Mar 14, 2023
                          Resolved
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                          Resolved

                          I took NoBroker Subscription on 24th February 2023 and then started searching for houses to rent in Bangalore and told our budget was 12000 but I did not like the houses they showed because all were too old, we were assigned a relationship manager Naveen Kumar for assistance we asked him to show houses in other areas as well as increase the budget a little but we dint get many suggestions he showed us houses of higher rent as well. Later we found a house on our own in BTM Layout 2nd Stage and the rent was 15000 per month so we rented out that house and submitted the rental agreement copy to NoBroker website. We also spoke to the relationship manager Naveen Kumar and he said we would get our refund once we submit a copy of our rental agreement and he will assist in the refund as we'll but then after I sent a mail to NoBroker on 7th march and submitted the rental agreement they stopped calling and did not pick our calls I had to wait for 7 days and then I got a call saying they wont refund our money because we had rented a house of higher range we tried to convince them they are saying they have our call recordings. They never mentioned that the rent has to be exactly what we mentioned to the relationship manager Naveen Kumar and then they are saying they told us about these rules and these rules are mentioned on their website but They never informed us about these rules before and nor are they giving us our refund back. What should I do I am tired of communicating with these people I asked them if I could come to their office and talk to them they said they can't disclose the location of their office. How will this help??
                          Apr 23, 2023
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 23, 2023
                          NoBroker Customer Care's response
                          Hi Pratiksha, as per the observation the final rental amount would be Rs. 15000, which is higher than your original requirement of Rs. 13000. Unfortunately, as per our policy, we are unable to provide a refund in this situation as there is a mismatch in rent budget. Please let us know if there is anything else we can assist you with.
                          NoBroker cheats people with their money back plan, I need my refund otherwise I'll he taking a legal action against the team
                          Hi Pratiksa, we regret that the suggested leads did not meet your expectations, and you finalized the property via other sources. However, we regret to inform you that as per the policy of the plan, we are unable to provide a refund in this situation.
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                            Smrity Srivastava
                            Mar 12, 2023
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                            Mover packer lost my plants while shifting. Those are of huge sentimental value to me and they don't even have the decency to respond
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Smrity, we strive to provide a seamless shifting experience to our customer. We want to assure you that we are committed to doing everything in our power to resolve this issue for you as quickly and efficiently as possible.
                            Hi Smrity, we would request you to provide us your registered contact details or order ID so that we can address your issue at the earliest.
                            Hi Smrity, we have investigated the matter with our internal team & partner, and we have determined that there were no missing plants as reported. Our partner has confirmed that they were not aware of any concerns being raised. We understand that the issue was raised after 11 days, which is beyond the specified time frame. Please let us know if there is anything else we can help you with.
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                              Krishna Kaarola
                              Mar 11, 2023
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                              Address: Hyderabad

                              I Have Shortlisted A Property (NB-1208573, 3 BHK Flat In Platinum Pleasant For Sale In Nizampet) Through NoBroker Team And Agreed To Buy Then Paid The Token Amount Of Rs. 58411/-.On Sun, 12 Feb, 2023. Later On I Cancelled That Property Due To Water Issues (Bore Water Not Available) And Asked For A Refund But There Was No Response From The NoBroker Team Whether My Amount Had Been Processed For Refund Or Not. Please Help Me To Get Refund of My Amount As I Am Stuck To Go Further To Purchase A Flat and To Fulfil My Mothers Dream. I Will Attached The Relevant Evidences.

                              3 Feb 23 12 Feb 23 PAYMENT GATEWAY
                              NOBROKER TECHNOLOGIES SOLUTIONS PRI
                              TOKEN AMOUNT
                              [protected]-[protected]
                              58, 411.00
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Krishna, we strive to provide the best buyer services, however, we can understand your frustration as you have not received your token amount refund after the cancellation of the property purchase. Please be assured that we take such matters seriously and have highlighted your issue to our team. One of our specialists will check on this and will connect with you on priority to assist you.
                              Hi Krishna, we always try to help you with a suitable property. Whenever you are eligible for a refund, we'd never delay initiating the same. Having said that, we'd request you to share your registered contact details so that we can check what went wrong & provide you with an update.
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                                ESAKKI PARAMASIVAN
                                Mar 11, 2023
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                                Address: No 10, Akshayam Rocky Garden, MK stalin street

                                Hi Team,

                                I purchased 24999 plan and Your team not able to find the tenant for me in past 60 days. I spoke with them and asked to process my refund but i didn't receive any update about my refund. Kindly check and do the needful. My registered contact details - Email: [protected]@gmail.com and mobile number is +1-[protected]

                                Regards,
                                Esakki
                                NoBroker customer support has been notified about the posted complaint.
                                No response and the worst customer support I ever see in my life. Refund money asap. Totally irritating with your worst support.
                                Hi Paramasivan, as the inspection got cancelled our team initiated the refund which as checked has been already settled in your bank account. Please let us know if there is anything else we can assist you with further.
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                                  dhanush makam
                                  Mar 10, 2023
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                                  I paid school fees via credit card from no broker app still now id didnt fet paid amount. today its march 10 and its friday .i need funds very urgent i lost trust from other people whom i need to pay its very hectic situations and i cant wait 2 business working days till monday
                                  Apr 9, 2023
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Dhanush, we always want our customers to have a seamless experience with our NoBroker Pay services. In few cases, we need to do certain checks from our end to ensure that the transaction is genuine. This process may take up to 48 hours. We would request you to share your registered contact details so that we can check this with our team and update you.
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                                    Milindsk
                                    from MUMBAI, Maharashtra
                                    Mar 10, 2023
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                                    I, Milind Karalkar, gave token amount to booked the flat of Rs.60, 000/- and NoBroker representative assured me that if deal not happened, they will refund my money.
                                    But after 10 days of chasing, no refund is receive, even no call revert from NoBroker team about the same.

                                    Hope after this complaint, I will get my money.
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hi Milind, we always put our best efforts to find a suitable property for you. Also, whenever you are eligible for a refund, we never delay in initiating the same. However, we would request you to kindly share your registered contact details so that we can reach out to you and assist you on priority.
                                    Milindsk's [Complaint's author] reply, Mar 11, 2023
                                    My phone number already in my profile, kindly check & revert as soon as possible.

                                    regards

                                    Milind S K
                                    Milindsk's [Complaint's author] reply, Mar 11, 2023
                                    At last call received from NoBroker team after posting my refund complaint to enquired about my issue.
                                    I already submitted my telephone number to concern person.
                                    Hope I will get my refund soon.
                                    Milindsk's [Complaint's author] reply, Mar 16, 2023
                                    I am still waiting for my refund of Rs.60, 000/- as its above month now when I requested for the same.

                                    Kindly make it at the earliest.

                                    Milind S K
                                    Milindsk's [Complaint's author] reply, Mar 17, 2023
                                    Please find attached below email sent by NoBroker when I spoke with Mr. Jeevan Ram for token amount:-

                                    From: Jeevan Ram R <[email protected]>
                                    Date: Mon, 5 Dec 2022, 12:45 pm
                                    Subject: 2 BHK Flat In Om Siddhi Chs For Sale In Kandivali West
                                    To: <[email protected]>



                                    Hi
                                    Milind

                                    This is to confirm that as you have liked the property which is -

                                    2 BHK Flat In Om Siddhi Chs For Sale In Kandivali West

                                    Flat no: 404 C

                                    Complete address : RSC Rd Number 25, Sector 8, near Turzon point

                                    Price asking for 1.10CR and you have agreed to make a token amount of Rs 60, 000/- on 05/12/2022 for blocking the property in Nobroker.

                                    If there is any document issue or Legal Issue the token amount is refundable.
                                    Hi Milind, as per the latest update, our team has addressed your concern, and we understand you found the property through NoBroker. Also, because you have not responded, we are closing your complaint. Please let us know if there is anything else we can do for you.
                                    Milindsk's [Complaint's author] reply, Apr 12, 2023
                                    I am not at all found any property from Nobroker and my complaint for Rs.60, 000/- refund will not be over until I get my money back.

                                    Milind S.K.
                                    NoBroker team not yet taken any action to refund my Rs.60, 000/- and this will force me to take legal action against the Cpmpany.

                                    I am going to lidge police complaint against NoBroker in couple of days.
                                    Its nearly 2 months now after asking for my refund of Rs.60, 000/- from No Broker, and yesterday they called that your refund will not be processed as it is not under there refund policy if the deal is not happened if the buyer cancelled from his end due to any reason.

                                    It they have this type of refund policy, they should have mention clearly while asking for token amount in written format. Also they not yet given explanation about my token amount has been transfer to seller or not as I made payment on 06/12/2022.

                                    Request all do not make any payment until you provide assurance of refund in written by No Broker.

                                    Very bad experience

                                    Milind S K.
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