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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 52

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H
harshit646
from Delhi, Delhi
Oct 19, 2021
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I have paid rent of 201800 via No broker merchant of Razaropay but the No broker has denied to transfer the rent to the land lord and they have refunded only 1, 99, 500 INR after deducting the services charges but actually they only can deduct the service charge of 2000 only if they provided any services but unfortunately they have denied to
provide any services and refunded the amount of 1, 99, 800. but if they have not provided any services then they are not eligible to charge 2000 for service charge, hence this is
to request you to please take appropriate action against No Broker get my 2000 INR refunded.
NoBroker customer support has been notified about the posted complaint.
Hi Harshit, service charge is a non-refundable amount. Also, a refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details on [protected]@nobroker.in so that we can check this further.
Hi Harshit, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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    M
    Muzammil Noor
    Oct 19, 2021
    Resolved
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    Resolved

    On 29 th sep 2021 Rs 19695 was deducted from my ICICI bank credit card neither I am dealing with No Brokers nor I am connecting with them but still they had deducted above amount.

    Please look into the matter asap
    +1 photos
    Dec 1, 2021
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Oct 20, 2021
    NoBroker Customer Care's response
    Hi Muzammil, we are absolutely disappointed to hear that as we always want our customers to have a pleasant experience with our services. Kindly share your registered phone number on [protected]@nobroker.in so that we can look into your issue and provide you with a resolution.
    Oct 25, 2021
    Updated by Muzammil Noor
    My contact no. is [protected]
    Oct 30, 2021
    Updated by Muzammil Noor
    awaiting for your reply
    Verified Support
    Dec 04, 2021
    NoBroker Customer Care's response
    Hi Muyzammil, our team tried connecting with you multiple times, however, there was no response from your end. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
    awaiting for your reply!!
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      R
      Raju lall
      Oct 19, 2021
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      Mere credit card se 19765.70 aur 11312 rupees ka unauthorized transaction hua hai nobroker technologies ke naam se. [protected] no. Se mje call aaya or usse ese fraud hua...kindly help me too
      NoBroker customer support has been notified about the posted complaint.
      Hi Raju, we are absolutely disappointed to hear that as we always want our customers to have a pleasant experience with our services. Kindly share your registered phone number on [protected]@nobroker.in so that we can look into your issue and provide you with a resolution.
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        R
        Raman Thirumalai
        Oct 15, 2021
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        Address: Bangalore, Hoodi circle, GG apartments

        I had detailed discussion with Nobroker sales rep and opted a plan for a property in Bangalore. They incorrectly tagged an RM for one Chennai property which wasn't the request. Four full days gone but the mistake isn't corrected. Instead everyday I have to chase to get a note stating they will correct and call me back in 15 mins. Not sure if the clock is stuck for them that the committed time never ticks off.

        Feeling helpless as my money is being wasted with absolutely no support from them and couldn't get right authority who can solve this.
        NoBroker customer support has been notified about the posted complaint.
        Hi Raman, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
        Hi Raman, we completely understand your disappointment and we would certainly like to turn around your experience. Hence, please be assured that our team is looking into your issue and we will certainly get in touch with you at the earliest.
        Thanks for closing this off. Trust the days that has gone due to your internal delay will be compensated with extension of the expiry date as we discussed during the resolution call.
        NoBroker Customer Care's response, Nov 14, 2021
        Verified Support
        We have communicated the same to our team and we will certainly take the necessary action asap.
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          R
          Rajashreeduggu
          from Chennai, Tamil Nadu
          Oct 13, 2021
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          Address: Door no 9-9-117, muthyala ganapathi Nelayam, mangapuram colony, maddilapalem

          One double bed damaged, glass dining broken, mirror broken, fridge got fents during transfer of goods from chennai to vizag
          NoBroker customer support has been notified about the posted complaint.
          Hi There, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone & discuss this further.
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            N
            Neil M
            Oct 12, 2021
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            I took Tenant 100% money back plan for Rs 6488. I was contacted by Libin from Nobroker, he is a cheat, My relationship manager is Vinanthi N, she is very unprofessional and useless staff. She never picks up my call. She couldn't get me a single lead I requested for. Also she gave me wrong information at the time of taking this plan, she informed me that I will get 50 views of house owner's contact details, these 50 contacts will be considered if I Accept her lead and view contacts, but she never informed me that if I do my own search and look for contacts that would be considered in 50 views. Within 8 days, they informed me my contact views are exhausted and asking to renew the plan. They haven't retuned my money also they aren't helping me with contact details or leads.

            I got too much of mental trauma through nobroker, these jobless staff keep harassing CUSTOMERs by calling 1000 times repeating the same thing to take their paid plans.

            Noborker staffs are robotic and useless, hopeless ###. At least pigs are far better well groomed and professional than nobroker staffs.

            [protected]@nobroker.in
            NoBroker customer support has been notified about the posted complaint.
            Oct 12, 2021
            Updated by Neil M
            I took Tenant 100% money back plan for Rs 6488. I was contacted by Libin from Nobroker, he is a cheat, My relationship manager is Vinanthi N, she is very unprofessional and useless staff. She never picks up my call. She couldn't get me a single lead I requested for. Also she gave me wrong information at the time of taking this plan, she informed me that I will get 50 views of house owner's contact details, these 50 contacts will be considered if I Accept her lead and view contacts, but she never informed me that if I do my own search and look for contacts that would be considered in 50 views. Within 8 days, they informed me my contact views are exhausted and asking to renew the plan. They haven't retuned my money also they aren't helping me with contact details or leads.

            I got too much of mental trauma through nobroker, these jobless staff keep harassing CUSTOMERs by calling 1000 times repeating the same thing to take their paid plans.

            Noborker staffs are robotic and useless, hopeless ###. At least pigs are far better well groomed and professional than nobroker staffs.
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              P
              pavansaranga
              from HYDERABAD, Andhra Pradesh
              Oct 11, 2021
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              Address: hyderabad

              Amount debited from my account 49490
              After 30 minutes i received payment failed.
              In mail NOBROKER mentioned, it will credited in your bank account with in 5 t0 7 working days.On what basis you guys debited amount and hold my amount with you.
              Amount debted on 11 october 2021(Time -7:28)
              (NRP[protected]
              As early as possible refund my amount with transaction charges also .i can't wait for 5 days refund me immediatly.
              All platforms working immediatley why cant you.
              NoBroker customer support has been notified about the posted complaint.
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                S
                sourabh741121
                Oct 10, 2021
                Resolved
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                Resolved

                I have paid my first rent via nobroker, initially they give a instant payment offer, then they give a 24 hour time line, and now they changing the timeline everytime and asking to wait till eod.Please either pay the rent or refund at the earliest within 4 pm today.Otherwise I will be thrown out.
                NRP-9245156
                Oct 18, 2021
                Complaint marked as Resolved 
                Complaint has been resolved as they have refunded full amount.
                NoBroker customer support has been notified about the posted complaint.
                Hi Sourabh, we always strive to process your rent payment on time. However, in few cases, we need to do certain checks from our end to ensure that the transaction is genuine. Having said that, we are checking this with our team and we will certainly get back to you with an update on priority.
                Please give my entire amount refunded, If the transaction is failed from your end then the expenses should also be yours.
                I had to pay rs. 301 as transaction charge, the charge should also be refunded..
                NoBroker Customer Care's response, Oct 11, 2021
                Verified Support
                Hi Sourabh, we completely understand your disappointment. However, we were unable to process the rent as the transaction was a failure & the refund is under process from our end as per our T&C the same would be reflected in your account within 3 to 7 working days.
                Hi Sourabh, we have initiated the refund for the service charge as well. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                  P
                  PrabhuND
                  Oct 9, 2021
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                  No response / inappropriate response when I posted my property for rent in their real estate property portal.
                  1. I keep receiving calls for selling their paid services repeatedly it was more like harrassment
                  2. The leads from them were all local brokers and no real / keen rental requirement
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Prabhu, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                  Hi Prabhu, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                    V
                    vinod187
                    from Hyderabad, Telangana
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    Address: Bangalore
                    Website: www.nobroker.com

                    Paid Rent on 4th Oct’21 and was showing as will credit to Beneficiary by 5th evening. Then the time kept on changing which worried me and called customer care where I got only 2 answers- some issue and wait till EOD.
                    After 10-15 times interaction via phone, chat and mail atlast refund was initiated and was told it will take 7-10 days to reflect in account. The money is with you from 4th Oct itself then why it takes 7-10 days for refund process in Thai digital world where Money gets debited/credited instantly, what logic takes 7-0 days.Explain me. And how do you think that I will pay the expenses when my money is blocked here.
                    At the end request you to process the refund ASAP by understanding a person’s concern and situation when money is blocked unnecessarily
                    Oct 9, 2021
                    Complaint marked as Resolved 
                    Received the Refund today
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 08, 2021
                    NoBroker Customer Care's response
                    Hi Vinod, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
                    Verified Support
                    Oct 09, 2021
                    NoBroker Customer Care's response
                    Hi Vinod, thanks for notifying us.
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                      K
                      Komal sinngh
                      Oct 7, 2021
                      May 7, 2024
                      This thread was updated on May 7, 2024
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                      Payment initiated on 4th oct but not received by landlord till now today is last day of rent payment please look into this

                      Payment credit day and time always getting changed from day 1

                      For all users there is same problem and answer ( delay due to technical glitch etc)

                      If you received money than how much time it will take to transfer via upi or rtgs, 5 min is enough for transactions but you take 48 hrs, no problem but the problem is more than 48 hrs

                      If you do like this how can anybody trust you or use your platform

                      Please resolve my issue or refund the amount within 1 day as you received payment in 2-3 minutes, so 1 day is enough to do refund
                      NoBroker customer support has been notified about the posted complaint.
                      If notified then resolve my issue
                      Hi Komal, we would like to inform you that we have re-initiated multiple times but the amount did not get processed. Hence, we have refunded the full amount and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
                      Komal sinngh's [Complaint's author] reply, Oct 13, 2021
                      I got my refund
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                        J
                        josh_prat
                        Oct 6, 2021
                        May 7, 2024
                        This thread was updated on May 7, 2024
                        Resolved
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                        Resolved

                        Hi
                        I am not happy with No broker services. Biometric executive came at my place and could not complete my biometric due to some technical issues. In this situation why I should pay the extra charges for another visit? Is this something not in anybody's hand.. hence as per curtsy or better customer experience no broker should ask executive to revisit and do the needful.

                        Instead of asking for extra charges it has to be completed within the charges which already paid for completion of rental agreement and visit for biometric.

                        If this is not the case I am really not happy and won't recommend anyone to g for no broker, also ensure everyone in my company to not avail services as its not trust worthy.

                        Need help.

                        Prateek Joshi
                        Mb [protected]
                        Nov 13, 2021
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 06, 2021
                        NoBroker Customer Care's response
                        Hi Prateek, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. We've cascaded this to our team & one of our escalation experts will certainly get in touch with you asap in order to understand your issue & provide you with an appropriate resolution.
                        Oct 07, 2021
                        Updated by josh_prat
                        I have received call from No Broker Escalation team and promised to take care my concern and complete the biometric and rental agreement without any additional fees or charges.. Thanks again for prompt support and resolution.
                        Verified Support
                        Oct 07, 2021
                        NoBroker Customer Care's response
                        Pratik, thank you for notifying us. Our dedicated team is working on your concern and will resolve it soon.
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                          Kshiravdhitanaya
                          Oct 6, 2021
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                          I took no broken basic plan rs 1768 on 17 sept 2021. I didn't found not a single property as per my need in my locality. I took 6 owner contact from 25. But I didn't find a single property. PLEASE KINDLY REFUND MY AMOUNT.
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Kshiravdhitanaya, we completely understand your concern. However, please be assured that our team is looking into this and we will certainly get in touch with you on priority.
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                            Vikas6102021
                            Oct 5, 2021
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                            The issue that I have experienced was: I requested for a painting job at Rammurthy Nagar, Bangalore, and after paying the advance of INR 84, 000 they asked for amendment of quote and additional charges of INR 20000 to get the work done. The problem was that the person who came to take the quote dint cover all areas in the initial quote which was no mistake of mine. Since I was unhappy with the situation, I asked for a refund on 21-Sep as part of the ticket 8867755. I had provided a blank cancelled cheque to the Relationship Manager Naveen so that they could process the refund to the bank account. Upon receiving the ticket they mentioned it will take 7 days to process it. Since then I have been calling the call centre daily and am being told lame excuses like it will take more time. I spent hours on the phone with their call centre, and till now (today is 6 Oct) have had no luck. Seeking help to get back my money so that I can close the request.
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Vikas, we constantly strive to provide our customers with the best-in-class service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that we can connect with you and get this sorted on priority.
                            Hi Vikas, we understand that our team have been in touch with you and addressed your issue. As discussed, your refund has been processed and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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                              ajeevkms
                              Oct 4, 2021
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                              Rent amount of RS 17, 500/. They still did not release my payment. When I tried to reach team, they give me 1-2 days and every time and their app changes the settlement day and time as well.

                              Today is 5th day. Really disappointed with Nobroker. When I asked them reason for the delay they said their technical glitch in the server. Am not sure why it is taking time to rectify this much time.

                              Requesting Nobroker team to looking into this issue as a matter
                              NoBroker customer support has been notified about the posted complaint.
                              Hi There, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, We have highlighted your issue to our team and we will certainly get back to you with an update on priority.
                              Hi There, we would like to inform you that the rent payment was done on 1st Oct, however, the transaction was failed and the amount of Rs 17500/- has been refunded to you from our end on 5th Oct. Please let us know if there is anything else we can assist you with.
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                                N
                                narayana muthina
                                Oct 4, 2021
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                                Address: Hyderabad

                                Rent transferred of 87000/- through NObroker on 27-Sep-21 to upi id: [protected]@okhdfcbank.
                                Payment made with reference Reference #: NRP-9014445 is 87870/- including the nobroker fee.
                                After multiple follow-ups NoBroker said it settled the amount to my House owners account on October 1st 2021,
                                but my house owner did not receive the amount as we found his upi id is inactive. I informed the same to No broker team.
                                Earlier month on 30-Aug the rent transferred to same UPI ID successfully when it is active.
                                No broker taken issue and ticket #8962335 created on oct 1st, and said I will update in 24 hrs.
                                I had also submitted the bank statement in PDF format as required by Nobroker through email.
                                I requested to Kindly process the same payment back to my account or to house owners activation UPI ID: [protected]@okhdfcbank
                                I Followed up by call and trough email requesting you to do the needful ASAP and update me the status But there is no proper response and no reply from their end.
                                NoBroker customer support has been notified about the posted complaint.
                                I had already shared you the passbook in pdf format upto October 2nd as it didn't get credited in house owners account because the upi address [protected]@okhdfcbank got deactivated.
                                Nobroker had to check with their bank and raise complaint to as it got debited from their bank, they had the Transaction Id:[protected] and didn't get credited to the party.
                                Nobroker can also raise the complaint to NPCI as I had requested many times to Nobroker team on phone to raise a complaint but they are neglecting saying the payment settled from their end.
                                Nobroker won't bother if the payment struck in payment gateway, Not credited to the party. They just say the same thing many times and even email the same thing that the payment got settled from their end, even today I received the same response by email.
                                1.Image did not have entire timeline because Nobroker delayed from 27sep 2021.
                                2.No Debited account Number or credited account Number/ upi id.

                                Regards
                                Narayana Muthina
                                Mob: [protected]

                                Rent Not Credited to owners account 87000/- - Comment #3903254 - Image #0
                                Rent Not Credited to owners account 87000/- - Comment #3903254 - Image #1
                                Hi Narayana, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
                                narayana muthina's [Complaint's author] reply, Oct 6, 2021
                                There is no response from your end, yesterday when I spoke to Mrs. Alina she said that the backend team are not responding, she had highlighted the issue we will get update in 24 hours.
                                The same thing continuing from October1st 2021 when I spoke to Nobroker team members Mr.Mohammad usman, Mr.Kunal and many more, today Mr. Raghu.
                                They say we will get update in 24 hours or we will arrange a call back.
                                No Cal will be received after that.
                                I will receive a email from backend stating the payment got settled
                                Even today morning I had called you, your team had asked the updated statement, I had sent till date statement to [email protected] in pdf format as required by you.
                                Hi Narayana, we would like to inform you that the settled amount is INR 87000 /- and the same got reversed. As discussed, the same amount has been refunded via RRN:[protected] and it will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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                                  Thiyagarajan S (Raja)
                                  from Bengaluru, Karnataka
                                  Oct 4, 2021
                                  May 7, 2024
                                  This thread was updated on May 7, 2024
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                                  Resolved

                                  The experience with NoBroker has been unpleasant, The OTP for logging in was not being received and there is no option to login with email id. If customer had changed the mobile number, only option left is create new account.

                                  On registering the complaint on NO OTP being received, the blame was shifted on to the Mobile service provider, with no proper response.

                                  For the above reason, I had asked No Broker to delete the account, and the response from the team was they can delete the account, but information will remain with them. When a customer is asking account information to be deleted, the property or search information of the customer should be deleted if not immediately, atleast in three - six months, and confirmation should be sent, which is currently not happening.
                                  Nov 12, 2021
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
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                                    Mihir Thatte
                                    from Bengaluru, Karnataka
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Refund for Cancelled Order

                                    Address: Bangalore

                                    I booked a single bed and two mattresses for rent for 3 months on nobroker website and paid Rs. 755 as first month's rent.
                                    However, my requirements changed and I immediately asked the team to cancel the order and process my refund on the same day. (September 24, 2021)

                                    It has been one week since the cancellation was requested, nothing has moved yet despite couple of reminders over e-mail. Unfortunately, I have not even...
                                    +1 photos
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                                    K
                                    kanwal verma
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Address: My address, KANWAL , 9896479774

                                    Dear sir, मेरा नाम कंवल है, मेरे एसबीआई कार्ड से क्रेडिट कार्ड से ₹24240 की पेमेंट नो ब्रोकर रेंट पेमेंट को की गई कल 30 सितंबर 2021 शाम 4:20 के आसपास। मैंने इसकी कंप्लेंट साइबर क्राइम में भी कर दी है सर आप से निवेदन है कि यह पेमेंट रोक दी जाए वापिस मेरे क्रेडिट कार्ड में डिपॉजिट की जाए धन्यवाद, please contact me. _ [protected]@gmail.com
                                    +1 photos
                                    Nov 14, 2021
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Oct 01, 2021
                                    Updated by kanwal verma
                                    Dear sir, मेरे एसबीआई कार्ड से 30 सितंबर 2021 शाम को 4:20 के आसपास ₹24240 की पेमेंट नो ब्रोकर रेंट पेमेंट की गई है जोकि फ्रॉड है कृपया इस पेमेंट को रोक दिया जाए मैंने ऐसी कंप्लेंट साइबर क्राइम में कर दी है

                                    Verified Support
                                    Oct 01, 2021
                                    NoBroker Customer Care's response
                                    Hi Kanwal, we are taken aback to hear that. We would request you to share your contact number so that we can discuss this over a phone call.
                                    Verified Support
                                    Oct 10, 2021
                                    NoBroker Customer Care's response
                                    Hi Kanwal, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                                      Aishu Rfz
                                      Oct 1, 2021
                                      Resolved
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                                      Resolved

                                      Website: Nobroker.com

                                      Hello, i had a terrible experience with the service from no broker packers and movers. Please dont opt for this. They started my shfting at 10 in d mrng and completed only by 10 at night. Bloody pathetic coordination between no broker and their service partner and the movement manger rupa/roope was absolutely having no contact with the packers team to check the progress, untill i called and informed they dint know that it took 7 hours just to pack the stuff from the first house. I want complete refund for my time being wasted as i had to do other stuff in the evening. And everytime i ask them they kept saying we will do it slow cause we have to pack well i said ok as i thought maybe an hour or two delay from the tat which is understandable. But the tat for 5 hours i made it 5 and a half as i gave them a lunch break but they exceeded the TAT by 6 hours. I want a complete refund or partial for the time and energy that was wasted. Cause i unpacked most of their boxes which they had to do. I did it cause they took so long and i had old people who are above 80 and they almost fainted cause these ### took so long.
                                      Nov 11, 2021
                                      Complaint marked as Resolved 
                                      NoBroker customer support has been notified about the posted complaint.
                                      Oct 01, 2021
                                      Updated by Aishu Rfz
                                      Relocation details of my movement (HSPM[protected] on 30/09/2021
                                      Verified Support
                                      Oct 01, 2021
                                      NoBroker Customer Care's response
                                      Hi Aishu, we continuously endeavour to provide our customers with a delightful shifting experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
                                      Verified Support
                                      Oct 10, 2021
                                      NoBroker Customer Care's response
                                      Hi Aishu, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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