NoBroker Complaints & Reviews

1) I entrusted noBroker for the transport of my goods from Bangalore to Delhi. For this purpose I specifically booked noBroker and not any other 3rd party vendor, which they booked on my behalf (chary Express) without my consent.

2) On the day of packaging, despite committing the time slot of 8-10 AM on 28th August, the team arrived at 4.30 PM, causing me to miss my plans ahead and face a lot of financial loss. The packaging team mentioned that they had picked up another job locally, causing them to utilize all their time and energy.

3) Because of this, as they were basically working overtime till 10.30 PM, both of my vehicles were taken by them in their cargo truck without any sort of packaging. Also, towards the end of the day, the team started to neglect my requests on how more expensive items needed to be packed. I was promised that the remaining items will be packed and the photos will be shared with me next morning. However, I didn't receive the photos till 31st Aug.

4) Since the beginning of booking, I was told by my movement manager Mr. Shoaib that under normal circumstances the goods shall reach within 8-10 Days . During this week on a phone call I was informed that the goods have been dispatched and will reach the destination within 3-6 days.

5) Upon enquiring Muskaan from Chary express on 5/Sept/2021, she blatantly mentioned that the goods have not been dispatched yet and are not going to get dispatched before 2 more days.

In normal course, the goods should have arrived at their destination by now, however due to immense negligent behavior and dishonest claims, there is no sign of progress. As of now, they are claiming that goods have been loaded in the final truck and will dispatch from Bangalore tonight. I have not received a tracking number yet. Each day I'm bearing a huge loss as my work from home is being hampered without my goods.

I expect respected authorities to take stern actions against the lousiness of responsible persons and get the goods delivered as early and safely as possible now.

Customer Reference Number: HSPM-2136387

This is sankar writing from chennai, had a service from Nobroker to shift my house from kelambakkam to palavakkam, for this I have paid rs. 13347 and asked for final invoice copy, even after several calls I didn't receive my invoice copy, they keep on telling to send the invoice and didn't do, kindly convey the concern to send the invoice and take the required action for their irresponsible activity.

Thanks & Regards,
M.Sankar,
[protected].

I contacted https://t.co/do8aSgbxic on 13 July 2021, asked them for finding a house for me immediately and made payment of 6488, the customer care executive lured me for taking a higher plan which is refundable if I do not get property from https://t.co/do8aSgbxic and get it from any other source. He also promised me to activate the account within 10 mins of payment, as I was in need of house urgently I agreed to him and made the payment.

But my account got activated after 3 days which was almost useless for me, I contacted rudra (my relationship manager many times over call) but he said he cant do anything.

My initial requirement was to find a house in Gurgaon but later when their was no hope form nobroker, in I planned to get a house in noida and intimated Rudra over call to search the house in noida.

Then finally I could finalize a unit by my own in Noida, I had provided the rental agreement to https://t.co/do8aSgbxic and requested them for refund. But they denied saying that I did not fulfill the terms and condition.

I have all the call recording, kindly help me with your email so I can share. They lied to me firstly that they will activate the account within 10 mins, and later they denied my refund amount. They also lured me to take their heigher plan. And did not ever helped me in my search ever.

I am attaching my emails, rent agreement, and payment receipt, their are many more documents I can share

Hi NoBroker team,

This is Kalinatarajan, My plan is NoBroker Relax Plan for my property to rent out plan taken on 8-Jul-21 that was expiry on 22-Aug-21 and My manager has not addressed my concern, even after 1 month there is no progress on my property. If I ask the manager she was telling us "we are working on it", that is a fixed comment and there is no final output came.. I was really disappointed with your service.. No one visited my property and even though one person called me last Sunday they fixed it as today's appointment. He didn't visit my property today. I am not sure what happened.. I think there is no coordination between the tenants searching and the manager. This is the very worst and poor progress that I have ever seen in No broker..So Kindly refund my initially paid payment amount it would be useful... Let me know any concern..After I have put multiple complaints there is no response from your side

After I had made complaint in consumer complaints they committed that property will extension for 10days. But the scenario was different they deactivated my property in nobroker portal on 24-Aug-21. I have attached the emails of extension and deactivated email. Please take immediate action otherwise i will take legal action against your nobroker company.. You guys are breach the trust against your company

Reach me for more questions- [protected]
Name- Kalinatarajan
Emailid- [protected]@gmail.com
Very Worst service and breach the Trust

Hello, I had purchased Commercial super relax plan for 13k rupees on 24th August on no broker app through razor pay… they said that they don’t provide service in the area where my property is… so they will refund my money within 3 working days… so after 3 working days when the refund wasn’t yet credited I called them and they kept saying me to wait till tomorrow, wait till tomorrow and this happened several times… now when I called them today they said that refund was rejected? What do you mean refund was rejected? It was your team which initiated the refund not me…. If you don’t want to refund then provide the service… if you can’t provide the service then refund it!

On august 10th, 2021, i received a SMS from ICICI Bank with OTP for payment of INR 30289.90 from NOBROKER RENTPAYMENTS. In next 7 minutes I received another SMS from ICICI Bank that the amount is debited for above transaction. Bank claims that Merchant (NoBroker) has claimed the charges and transaction was completed with OTP.

Transaction Date: 10/08/2021
Transaction REference Number: [protected]

I want NoBroker to compensate and reverse the charges

I was told by the sales agent that there are many 1 bed room flats available in grated community and my desired location. Hence I took the plan where a RM as assigned to me .

When I paid the fees..The RM said he does not have 1 bed room in grated community ..

I request a full refund

Hello,
I have opted for paid service, to rent out my property.
It is more than 15 days and there is not a single enquiry though No broker side.
Looks like No broker has very limited presence as compared to their competitors.
Also response from RM and manager is pathetic...
Really needs some good work and direction to This Guys.

Worst experience never recommend it to others.I have shifted my household items from Bangalore to Bhubaneswar through NoBroker.com, before job they assured me I won't face any problem during shifting. The executive told me that you will claim if anything thing damage or stolen during shifting so I insured my household items through NoBroker and paid the premium amount directly to NoBroker account. They shifted my household items through an...

Why the hell my account is not getting activated? It seems like you have hell amount of issues with your site. When ever i call customer care they are saying some technical issues my account can't be activated. It is stupid, i was following up since 1.5 years. Suggestions to others don't believe these people. post in the other real estate property adds..they are much better in addressing the issues quickly.

I am the owner of a Property and opted CPMS Plan (Ref. CPBAN 5929) and paid Refundable Deposit of Rs. 6000/- NoBroker team able to find the tenant and I received the Deposit from the Tenant through NB, and tenancy Agreement came into effect from 14th May 2021.
As per the "KEY Terms of NoBroker & Owner" under CPMS Plan, I have been requesting the RM both by Mail and Phone calls to refund the Deposit amount but in vain.
As per the "KEY Terms of NoBroker & Owner" under CPMS Plan, " A Refundable Deposit of Rs.6, 000/- will be collected per property from the Owner which will be refunded on the date we receive the Security Deposit from the Tenant or within 30 days if NoBroker can not find the Tenants, 31st day will refund the money of 6000Rs."
Though there is a condition for refund, my RM says that we refund after completion of 3 months only, misinterpreting the terms and conditions and she doesn't attend my calls.
I request the concerned to do justice to the Customers like me and keep good rapport
Yours
Nalanda K
Owner

Honourable Sir/Madam,

I am Nilesh Bhate age 38 resident of Thane (Maharashtra). I subscribed to a premium service of no broker (Comprehensive Property Management Services) in which they are supposed to advertise, find tenants, arrange a visit and convince clients to take my property on rent, and update me on the progress. I paid Rs. 6, 000/- to NoBroker for these services on 18th June 2021. They had given a money-back guarantee...

Hi NoBroker team,

This is Kalinatarajan, My plan is NoBroker Relax Plan for my property to rent out plan taken on 8-Jul-21 that was expiry on 22-Aug-21 and My manager has not addressed my concern, even after 1 month there is no progress on my property. If I ask the manager she was telling us "we are working on it", that is a fixed comment and there is no final output came.. I was really disappointed with your service.. No one visited my property and even though one person called me last Sunday they fixed it as today's appointment. He didn't visit my property today. I am not sure what happened.. I think there is no coordination between the tenants searching and the manager. This is the very worst and poor progress that I have ever seen in No broker..So Kindly refund my initially paid payment amount it would be useful... Let me know any concern..After I have put multiple complaints there is no response from your side

After I had made complaint in consumer complaints they committed that property will extension for 10days. But the scenario was different they deactivated my property in nobroker portal on 24-Aug-21. I have attached the emails of extension and deactivated email. Please take immediate action otherwise i will take legal action against your nobroker company.. You guys are breach the trust against your company

Reach me for more questions- [protected]
Name- Kalinatarajan
Emailid- [protected]@gmail.com

I had taken a paid service from nobroker. But soon realised that they are more interested in the money than the service. They initially assured me a higher rental to attract me to pay and then they tell to reduce the rent I am asking for. They have been continuously changing my relationship manager. Now I don’t know whom to deal with. Now that I have asked for my refund since I don’t want this pathetic service. There is no reply to that also.

DATE OF INCIDENT : 26TH JUNE 2021
NAME OF FRAUD COMPANY : NOBROKERRENTPAYMENT
CREDIT CARD COMPANY : BANK OF BARODA
TICKET NUMBER OF BANK : 1877314
Reference No : R27432 R04452
AMOUNT OF TRANSACTIONS : INR 18, 180/- & INR 15, 150/-
Total Amount of Fraud INR 33, 330/-

Regards,
Rushali Patel
Email : [protected]@yahoo.com

I was given a plan stating Nobroker will help me refund my money but it has been over a month now they are trying to find some or the ways to not do it.
I have provided all the necessary details for the refund. They keep on giving lame reasons for not refunding the money and keep on enjoying the interest on our customers funds like this. This is a big fraud and I need help in getting the money that they owe me with which now I also want a compensation for making me run around for my money for so long. Also companies like this should be shut because they are not capable of providing customer service or making promises at all.

I registered with NB past 2 weeks, and my experience is worst. since I put my money .they hardly took step to contact me. My RM was changed 2nd day, new guy is lacking of showing me good properties .I m doing all the follow up. Please don't waste your money with them. and i[censored] have value for your customer, please grow up in this industry. only showing commercials on TV wont help No broker.

I have been in touch with No Brokers packers and movers for Last 10 days and am disappointed with their service. Tommorow ie 20th of August is our shifting date and still we have not been assigned shifting manager and neither the partner who is supposed to do the shifting has connected.
Each time i call on their number, we get assurances of call back with updates but no results.
If this is not resolved asap, i will make sure that in the public interest i share the screenshot of all complaints in all social media platforms and ensure no one else in future has such bad experience.
If i hadn't paid my advance i would have certainly canceled their service.

My 7000 money is not refund in credits from 8 to 9 days a go

We used No broker services shifting of our items from our 2 BHK House from Madiwala to HBR Layout 3rd Floor House.

The team that came to our house was not very careful with the items, they didn't wrap all the glass items and photos frames. Due to which some of our photo frames broke.

Also after shifting to the new house, they were not able to shift our Double cot bed to the 3rd floor saying that it is not going through the Stairs. And they were not able to shift the bed to the 3rd floor.
They didn't have any ropes with them for rope lifting them.
They left the bed at the staircase and asked us to get a carpenter and to cut the bed and then to carry it to the top.

Inspite of this we paid full amount to Nobroker team but our shifting is not complete. Our Double cot bed is still lying the parking area. I called up and spoke to one Nobroker person. She said she will talk to the shifting team and get back to us.
I got a carpenter from outside and spent around 1000 Rs for dismanteling my bed and to take it to the top and refix it.

Secondly we asked no broker for A/C uninstallation and reinstallation service. The A/C who came was asking us on and off to change something, to opt for service of A/C etc, trying to UPSELL

Then after the reinstallation, my A/C that was cooling fine in my old house is not cooling anymore

And the A/C guy kept asking us to buy gas refill

I did not feel the A/C guy was trust worthy i feel he let go of the gas and then asked us to buy gas refill from him for 2000 Rs. Else how an A/C that was cooling before is not cooling right after shifting process. This is nothing but unacceptable service.

We realised Nobroker outsources all tasks to local packers and movers and local a/c guys who need not be professional in their approach. I will not recommend NoBrokers packers and movers to anyone after my experience especially with the A/C person who was continuously trying to UPSELL during the installation process asking me to buy Gas and asking to buy a/c service and so on.