NoBroker Complaints & Reviews

I'm writing this mail to provide you a reality check about the Packers and Movers service provided by No BRoker. DONT BELIEVE ANYTHING THAT NO BROKER EMPLOYEES SAY. THEY ARE LIARS AND WILL SAY ANYTHING TO GET A SALE AND LATER THEY ABSCOND. It's a Brokers and Frauds.
I was continuously assured by their marketing team and moving managers that the service providers will be thorough professionals and we also relaxed believing these assurances but the reality as below:

The Movers and packers team (SRS MOVERS AND PACKERS) was a bunch of petty thieves who have taken all pocket size items such as bluetooth headphones, shaving & trimming machine, nail cutters, posters, etc. (we are still releasing one after another due to the smallness of the item).
We had luckily moved out jewelry and valuables, if not we would have lost them as well.
Whilst packing they move into different rooms and dump everything into a box, if we are not present on the spot.
They kept asking to take away items which we felt unnecessary to transport. It is quite annoying.

While delivering the item we can't control them as they enter the rooms, dump the items and move off.
They waste time outside and make it impossible at the end to instruct them.

The refitting of the beds was badly done and we had to bring in a carpenter to remove the fitting and re-fit the beds.

They kept insisting on tips at the end.
The owners of the service providers will always support their crew and there is no point talking to them.

the clients will also be in the packing process and we cannot complain in between and in front of them.

DONT GO FOR NO BROKER SERVICES AND STAY AWARE OF THIEVES LIKE SRS MOVERS AND PACKERS.

Paid 2562 for online notary house agreement on 15 July 2021, after week excutive told that they will not able to make and asked to pay 2500 more as other party was Nigerian citizen, so we canceled the agreement on 24 july, 2021. Till date have not received my money back, i have submitted all bank details last week

I made a payment last evening through Google Pay as they had issues with the RazorPay for an amount of Rs.1260. They confirmed that they received the email and that a Shifting Manager, A Supervisor and 3 Helpers would be assigned to me for the Packers and Movers option.

Nothing has been done since 11AM in the morning and I have been continuously calling them and they just seem to have no update even on the payment done. They have been calling me to book a new order as they cannot find the payment made through Google Pay.

I scheduled a transport between 1PM to 3PM and have been waiting ever since. I expected a response from their team and also a transport vehicle with the said number for people on the designated time (which of course ended an hour ago) but in vain.

Highly inefficient and truly unsatisfactory.

Hi NoBroker team,

This is Kalinatarajan, My plan is NoBroker Relax Plan for my property to rent out plan taken on 8-Jul-21 and My manager has not addressed my concern, even after 1 month there is no progress on my property. If I ask the manager she was telling us "we are working on it", that is a fixed comment and there is no final output came.. I was really disappointed with your service.. No one visited my property and even though one person called me last Sunday they fixed it as today's appointment. He didn't visit my property today. I am not sure what happened.. I think there is no coordination between the tenants searching and the manager. This is the very worst and poor progress that I have ever seen in No broker...So Kindly refund my initially paid payment amount it would be useful... Let me know any concern

After I have put multiple complaints there is no response from your side

Reach me for more questions- [protected]
Name- Kalinatarajan
Emailid- er.[protected]@gmail.com

Pls share my rent pay refund status and bank account Details incorrect.
Thats y refunded pls inform when i am recieving amount

I have booked AC installation package during my house shifting and I have paid additional two thousand five hundred for AC installation..to my utter disgust the team is highly unprofessional and they could not fix the AC installation after chasing them for ten days..and on top of it Mr Ravi the agent from no broker keeps on false promising on returning the money and that never happened ..the reference number through which I have booked the service is booking done on 3 rd August help refund the money

When I was negotiating with no broker they confirmed me with a mail as to the assured rent. Once I paid the charges to them, their true colours came to the fore. Firstly my relationship manager went on leave and still is, which can happen and I understand. Then they assigned a substitute who was arrogant in his approach as if he was doing me a favour. He told me to reduce the expected rent. I complied. He again told me to further reduce it, which was against what was mentioned in the email. When I confronted him, no broker has now assigned another person. This clearly shows that NoBroker was only interested in me paying up and then keep that money for 45 days.

AC uninstallation paid extra though the Sales team confirmed that it’s part of the package.
They are outsourcing it to a Local packers & movers team, so Nobroker.com is just a middleman with no proper command or coordination spirits with the Local packers & movers
Delay of 2.5hrs after the given slot time of 8-10 am, The p&m team arrived at 12.30pm.There’s no intimation about the Delay from Nobroker.com
Sad part is that nobroker.com customer care doesn’t have any clue about it and simply ask us to either speak with Movement manager or you will get a call back which never happened.
Not a single call received from theMovement Mgr, Looks like it is a pseudo persona.
Sales team gives false promises just to nudge you take a quick decision. Later, Confirmation team says Sales team is not properly instructed.
Went through a tough & tense situation with Nobroker.com. But the Local P&M team did a decent job, packing, shifting and loading & unloading things
Please stop this Unprofessional work at your end as you are nowhere close to any professional standards

I am very disappointed with nobroker Packers and movers services staff was not responded my queries after regular follow up through call and email. I have not received invoice till now[protected] full amount Ra 60000 paid on[protected] and some missing items UPS BATTERY was not delivered till now I have regularly following through mail and call but no response from nobroker staff.please look into this matter urgently..

I bought super relax plan to rent my property using no broker services on July 16th.
Its been 20 days till now and not a single tenant has visited my property. The sales person "Gaurav Kumar" who sold the plan to me is irresponsive even after trying to reach him regarding my concerns.

The relationship manager says there are NO LEADS in the area where my property is located. When NOBROKER knows that there are NO LEADS in the area, why have they promised a service that they cannot provide and made me pay for a plan?

The sales person Gaurav Kumar said that he is confident that he can find a tenant within in 25 days. And this guy is so irresponsive that he does not answer my calls after the plan is sold.

The customer service never answers your calls and even if they answer they blatantly lie to my face about Gaurav's availability.

If NOBROKER is so incompetent in meeting the promises it made why cheat the customers in the name of rental services?

I subscribed seller plan to sell my flat, but did not get any buyer even to enquire flat details. During subscription, i was told within 3 months my flat will be sold and got assurance

I gave the feedback to them and no update so far (even after 1 month)

Service from No Broker is highly unsatisfactory. I had high hopes of professionalism and quality service. But all in vain. It is really a test of patience.

Sent household items with 2-wheeler and a car from Madurai to Ahmedabad about 14 days ago. Not getting proper updates on movement. Promised delivery date was 8 to 10 days from the date of shipment, but they have been repeatedly extending the deadlines citing weather conditions.

Having said that, the vendor gives different update from the No Broker Team. It is high time that the team realises the importance of transparency and customer satisfaction in any business. The situation is so pathetic that nobody can help. Never expected this level of latency and ignorance from such a reputed brand. I was left with no other option except for making a complaint in this forum.

Dear team
It's painful for me to report that,
Why iam I getting different updates each time I call your Call center...

Yesterday by 1213pm I paid rent of rupees 59400/- to my owner with the rental agreement uploaded and till now the money is not credited...

Yesterday the call center people mentioned it will take 2 working days and I agreed, but when my owner was calling me multiple times I called your call center and every time I call I'm getting different response..

By 330pm I spoke to lady by and that lady claimed my rental agreement is VERIFIED and my owner will recieve the money by Today itself...and now when I again call to check the call center person is calming the money will reach to owner by Tuesday ...

What is going on...???????

Never go with No Broker Packers and Movers services. 'No Broker' is the biggest brocker in town. The name 'No Brocker' should be brought to Consumer Court as the name is misleading and downright cheating.
First they will lure the customer by giving low quotation and saying that there is no "Hidden charges" unlike - as per their claim 'local' packers and movers.
This is complete scam and far from real. You might end up paying quite a lot in the end. Their quotation is a scam. They never send a person to access the item rather casually ask you items. They later on they will hold your items unless you pay 1200/-Rs extra for each of extra item from your quotation. Even for small bags.

Someone please take note of this and avoid
spending your hard earned money to 'No Broker' Packers and Movers servives.

I got call for rbl extra health insurance service cancellation asked for otp for service cancellation and amount debited from my rbl card. My card nmbr 6015 and 2110 any related solutions plz help me

I make a payment but it was cancelled and my amount was not refund what's time you want to refund

I have taken a a paid plan from No Broker to sell my house & in 5 weeks only 1 person visited the house. After repeated calls with VInay, Rahul Ravi ( Who claims to be the head of customer service ) instead of addressing my issue they were rude & lifted their hands ...by speaking good english...they are not willing to share their superiors e mail id for a formal escalation and the CEO to whom I sent Linked in messages does not bother to reply...can you tell what is the way forward...

I signed up for paid rental service with No Broker. First of all the service I got was terrible! They assigned a relationship manager to me who was the most unhelpful person on earth - she was not willing to get property pictures before site visits or negotiate rent on my behalf which was part of the service offering. Within 52 days I was supposed to inform them if I found a property on my own - which I did, to get a refund of the money I paid. Even after informing them they are not willing to refund the money I paid for the service because I sent the rental agreement late. The rental agreement got delayed because of the lockdown.

Once I placed an Rental offered (Residential flat) advt in June 2021, I received continuous calls from nobroker asking me to move to to premium plan. Finally I Booked relaxed plan with 45 days validity, Most rejected reasons were potential interested tenant not reachable or not interested any mor to look in the said area, etc. Very few tenants visited the site & once a tenant gave a small token advance to block the flat, NO broker adv was deactivated in spite of validity of package.. AFter few days the tenant cancelled the deal & got back the token advance and informed his change in plan for not taking up the house. Subsequently I have been trying to reactivate the advt whose validity remained for nearly 15 days in No broker but all in Vain. The Relationship manager was helpless and none superior level staff/ manager were responding to my request to reactivate the plan.. They did not even had a courtesy to call back after numerous attempts from my side. The huge advt cost was a waste along with the loss in rent.. PLEASE be careful before paying for any package. BIG unfair Trade practice by NO Broker. Do not attempt to pay for any package

I got call for rbl card extra helth insurance service cancellation asked for Otp for service cancellation and ammount debited from my rbl card... You can mail me kishore.[protected]@gmail.com for any related solutions please help