NSDL e-Governance Infrastructure Complaints & Reviews

My acknowledgement id[protected]
Date of acknowledgement - 12/02/2019

I have been trying to continue registration for nps after generation of acknowledgement number however it is not getting past the 'contact details' step.in the correspondence address section, the 'state' box gets autofilled when i enter the pincode but disappears when i click 'save and proceed' and the screen keeps buffering indefinitely.

Mar 22, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 110053

Dear Sir,
I have applied for a new PAN Card in the name of Kanchan Devi which dispatched our address in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number: Dear Sir,
I have applied for a new PAN Card in the name of Shivam Shah which dispatched our address in February 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number:[protected]
Date of Application: 21 January 2019
Mobile NO:[protected]

Apr 13, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Feb 12, 2019

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OtherNSDL e-Governance Infrastructure kindly resend my pan card to same address
Nsdl E-Governance Infrastructure — kindly resend my pan card to same address

1 Review
An Anu vebh on Feb 12, 2019
Mark as Resolved

Dear Sir,
I have applied for a new PAN Card in the name of Kanchan Devi which dispatched our address in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number:[protected]
Date of Application: 21 January 2019
Mobile NO:[protected]

Verified Support

Feb 14, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Mar 11, 2019

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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My mother has a nps account (Pran[protected] which has now come for exit. She received her claim id through letter dated 10.09.18 from nps-cra. I am attempting to submit a withdrawal request online but the nsdl website says pran details are not found in the database. I also tried to lodge a grievance in their website but i got another error asking me to enter a valid pran.

The details of the nps account is as follows:
Pran:[protected]
Subcribername: tranquabar doarairaj neela devi

Mar 24, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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I am working in Community Services Deptt. of Municipality Corporation of Delhi. I have not received my PRAN Card whereas I had applied onn 8/6/2018 vide acknowledgement No.[protected] Subscriber name Meena PAO Regn. No.2028320 dated 8th June, 2018 but till now neither I have received nor my PAO my PRAN Card from NSDL so we are facing great problem for its activation. My NPS No.[protected] PRAN No. 99MAP2903 date of birth 29/03/1975 Please provide the PRAN Card along with User ID and Pass word etc at the earliest. I shall be highly thankful to you

Mar 24, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Pune, Maharashtra, 411018

Myself kedar makarand ambekar, registration no 11752110 dated 9 feb19.
Duirng payment on gateway my net account got disconnected and payment failed.
I m continuously getting this message to complete pending registration

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Please support to retry as earliest as possible.

Mar 16, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 431115

Sir i am vikram pawar from maharashtra i applied for post of havildar (Clerk) in our department my application no is ar-2019/152313. But problem is my typing paper conducted on dated 7 feb 2019. And travelling duration from maharashtra to jorath (Assam) is minimum 3 day's. Then this reason i can't reach their on dated 9 feb so another problem is in my call letter state became change i am from maharashtra but in application and call letter shown state is bihar. Can i attained a rally on dated 13th feb. Sir please suggest me.
thanking you

Assam Rifles customer support has been notified about the posted complaint.

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R

Rambharosha

from Kashipur, Uttarakhand

Aug 12, 2019

एस बी आई में पी पी ओ कॉपी मांगने हेतु निवेदन महोदय एक्स आसाम रायफल 8
जगदीश राम ग्राम-कांदी पोस्ट-बारब Rfn - ex no- 82730 d.o.b-7-9-50
सामिल होने की तिथि - 7-9-70 सेवा की अंतिम तिथि- 30-9-93
PPO No[protected] फॅमिली पेन्सन लगाने हेतु PPO कॉपी की जरुरत है कृपया करके PPO कॉपी की जरुरत है

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Address: Hyderabad, Andhra Pradesh, 500065

Website: tin.tin.nsdl.com/pantan/StatusTrack.html

Hi,

I have applied for re-issue of my pan card on 21-nov-2018. The status showed "photograph not provided/not proper". After notifying this i have re attached photo but still the status is pending. I really need this urgent my important work is pending. Please help me out from this. My acknowledgment number is [protected]. I tired to contact concern department online to contact this bit i did not find any proper source.

+1 photos

Mar 18, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 13, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Dear sir,
I applied for a new pan card on 15 jan, 2019 and you dispatched it on 21jan, 2019 but unfortunately my house was locked when my local postman reached at my home for delivery of the post as we were away at that time. After 3-4days when i contacted my postman, he replied that he kept it for 2days and then returned it to the address of the sender.
I, therefore, request you to re-dispatch my pan card at my address. Thanking you.

Name: vandana
Acknowledgement no. [protected]
Date of application: 15.01.2019.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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J

Jigyansa Das

from Bhubaneshwar, Odisha

Feb 11, 2019

I have applied for new PAN card in e sign category. Even though i have got the acknowledgement number still its showing no records found. I am not able to see my application status. My acknowledgement number is N-[protected], NAME - JIGYANSA DAS

undelivered pan - Comment #3348124 - Image #0

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I

incomeitr

from Ranaghat, West Bengal

Feb 12, 2019

Sir my pan card has been invalidated during registration of income tax. kindly solve my pan no
Details of my pan no.
Pan No-ASNPV4079G
Name- Jagdish Vaishnav
D.O.B- 05/08/1981

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J

Jogur Dundappa

from Coimbatore, Tamil Nadu

Feb 12, 2019

I am subscriber of national pension scheme but unable to track my contribution, my pran number is[protected],
whenever i try to login the message " pran is not found in database" display
kindly resolve the issue
my mail id is - [protected]@gmail.Com
phone number is - [protected]

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Dear sir,
I have applied for a new pan card in the name of shivam shah which dispatched our address in village khagal 37/14 hamirpur himachal pradesh 17701. (Your pan card has been dispatched on 24-jan-2019 by first flight couriers pvt. Ltd courier vide airway bill no. B904z1490512, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 03-feb-2019.) but due to the as per the statement of first flight courier service is not available in area.. So pan card not received my sister. So its humble request you please redispatch her pan card through indian post office service. Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: shivani devi
Pan no. Fewpd0297f
Acknowledgement number: [protected]
Date of application:[protected]
Mobile no: +91-[protected], [protected]

Mar 11, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 08, 2019

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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A

Avik Nandi

from Kolkata, West Bengal

Feb 6, 2019

My name is Avik NANDI.My father's name is Amiya Kumar Nandi.but wrongly printed in pran card Avik NANDI instead of Amiya Kumar Nandi.My PRAN no.[protected].please rectify.

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R

raj singh101712

from Delhi, Delhi

Feb 8, 2019

Sir
In opening account NPS Process make Payment fail and Show pending payment, But all required field fill properly and Save all tab, so please help for opening account.
please rectify problem.

satyendra singh
Ack No[protected]

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A

Afreen2014

from Gudivada, Andhra Pradesh

Feb 12, 2019

Your application is under process at nsdl - tin facilitation center. you may contact tin fc[protected]/46/47/48/49 Please help me

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Sir,
I opened a nps account of rs. 10, 000/- in hdfc securities by providing the pran no[protected]. The pran no[protected] was generated at the time of enrolling in apy scheme in sbi bank.

Now i am unable a to login to set my i-pin and to download the statement from nsdl website to check my contribution towards my investment.
I don't know my password & can not able to generate the password.

I am getting the error "pran not found in database" always.
Hdfc securities customer care told pran[protected] is not mapped with hdfc securities.

Below are my details to contact. Please help.

Name: partha sarathi satapathy
Email: [protected]@gmail.com
Mob - [protected]

+4 photos

Mar 15, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/Madam, This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID. For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: 400013

Website: tin.tin.nsdl.com/pantan/StatusTrack.html

I am applied for pan card in this website on january 26th 2019, but application is rejected by them after payment. They said that paid amount will get as refund. But nothing happens, i sent many emails, but no response. I am waited for many days, still refund amount is not initiated. Very irresponsible company.
I need my money back in short time, still i cannot wait.

Mar 13, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 08, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: New Delhi, Delhi, 110007

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.00 using my debit card. MY balance was deducted from the bank on 22/01/2019 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. My transaction ID (Photo attached).

+1 photos

Mar 13, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 08, 2019

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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S

sarif khan

from Makrana, Rajasthan

Feb 5, 2019

Pan card coriyar se nhi mila

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A

Alakunta Baji

from Ponnur, Andhra Pradesh

Feb 8, 2019

Sir, my pension plan amount not cuuting from my account due to 6months pls

Reply

Alakunta Baji's reply, Feb 8, 2019

my nsdl plan amount not cutting my bank account

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I have applied for my pan card exactly 3 weeks ago and this is now the 4th week. I still haven't received the pan card let alone the pan number.
I need it as it is an emergency and would like to know the status.

I have the acknowledgement number (Protected) and i have checked numerous times online and it's given me the same answer for weeks now which is that it's being processed at nsdl and i have to contact some tin facilitation center.

If this is legit, how long will it take to process and to at least get my pan number, since this is an emergency and i need at least the pan number to do bank transaction.
And if there is some error in the system please do rectify it immediately and let me know.

Mar 20, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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T

tarungoswami

from New Delhi, Delhi

Feb 4, 2019

Dear Sir's,

When I try to complete my registartion in eNPS for reg id /Acknoledgement id 11729272, i get a message "

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime. "

PLease help me rolve the same

Best Regards,
Naval Malhari

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I

itrincome

from Ranaghat, West Bengal

Feb 4, 2019

Sir my pan card is invalided during registration of income tax. So please solve my pan no.
Details my pan no
pan no- dcipk4548c
name- pankaj kumar
f.Name- desh raj
d.Ob- 08/01/1989.

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Address: Darjeeling, West Bengal, 734011

Respected sir,
I ex. Hav ram bahadur chhetri from assam rifles service no.2500532 have a complaint regarding my delayed pension as for your information i have submitted all my documents details and also sent through by speed post but still there is no respond or any action has not been taken of my matter. Therefore, i request you to take necessary action of my matter.

Thanking you.

Assam Rifles customer support has been notified about the posted complaint.

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L

lakshyakashish

Jun 13, 2019

Your A/c 008822 is debited by Rs. 20 on 08Jun19.. Info: INB/[protected]/TECHPROCESS SOLUTIONS LTD/. Call [protected] for dispute

Please check no entry for this time

Refund the money

thanks
jitendra

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Dear sir/mam

Subject :- pan allotment letter for your pan application [protected]

My pan card is delivered to wrong address. I request you to check at your end. When i tracked my pan card it shows that it is delivered to wrong address somewhere barkona b. O. I request you to please check at your end.

My address is.
Bikky prasad
Borhapjan tali ali
Chenglijan gaon
Borhapjan - 786150
Tinsukia
Assam
Mob no - [protected]
Email id - [protected]@gmail.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Begusarai, Bihar, 851111

Dear sir,
I have applied for a new pan card in the name of veena kumari which dispatched our address in december 2018. I couldn’t receive the pan card as the local post man not tried to deliver it on my address. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: veena kumari
Acknowledgement number: u-g[protected]
Date of application: 04 feb 2017
Mobile no: [protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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T

tinajain

from Kalol, Gujarat

Feb 5, 2019

PRAN KIT NOT avelebal to RECEIVED TO RECIVD PRAN CARD

Reply

tinajain's reply, Feb 5, 2019

nsdl not prancard recived from pran card received SMT TINABEN DILIPKUMAR JAIN

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I have opened an APY account in Bank of India and also have a PRAN no. with me, and now i wish to open a online NPS aswell but it says we should have not 2 pran numbers. for opening NPS pran is necessary so i have not received a pran card or ipin or password yet.

so when i tried resetting my PRAN Ipin i got a message saying PRAN not found in database.

AS i wish to open NPS immediately i seek for quick help from you.

Abhijeet Joshi
[protected]
abhijeet.[protected]@yahoo.com

+1 photos

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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V

VIVEK MUDGAL

from Mumbai, Maharashtra

Feb 4, 2019

I recently paid 4000 amount against eNPS. And once I try to login with my PRAN, evertime message shows" Please Enter a Valid PRAN"

My registered number is : [protected]
email: [protected]@gmail.com

apy pran not found in database - Comment #3341912 - Image #0

Reply

VIVEK MUDGAL's reply, Feb 4, 2019

Even Change or reset password is not working with same PRAN

V

VIVEK MUDGAL

from Mumbai, Maharashtra

Feb 5, 2019

While trying to reset password either with security questions or with phone, not it is showing Unauthorized user message. Refer screenprint

apy pran not found in database - Comment #3342879 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500072

Hi sir/madam,

I had applied for change in name particulars for my pan card on 24th jan 2019 using the esign method, however when i check my pan status online i receive the following message.

"sorry, no record found."

My acknowledgement number for reference is
[protected]

Kindly help resolve my issue.

Best regards,
Chaitanya

Mar 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 01, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL on January 30, 2019 and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.

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S

Sanat Kumar Jaipuriar

from Bhagalpur, Bihar

Jan 29, 2019

Sir,
I am Sanat Kumar Jaipuriar, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@gmail.com
Cell no -[protected]

Thanking You,

Reply

G

Grishma Tike

from Mumbai, Maharashtra

Jan 29, 2019

Not complete my form and showing on website now this form is failed what is this ????

Reply

Grishma Tike's reply, Jan 22, 2019

how faield may form reprint of pan

N

Nandhini Nataraj

from Mumbai, Maharashtra

Jan 31, 2019

Hi

My PRAN number is[protected]

I am not able to contribute to it as message says 'PRAN not found in Database'

Can you please resolve the issue?

--Nandhini

Reply

P

Prem Swaroop

from Hyderabad, Telangana

Feb 4, 2019

I recently applied for pan re print application. after two days the status still showing as sorry no record found.please help me on this as soon as possible.my acknowledgment no. is N-[protected]. Thank you

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Address: 110092

Dear sir's,

When i try to complete my registartion in enps for reg id /acknoledgement id 11729272, i get a message "

Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. "

Please help me rolve the same

Best reg

Mar 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/ Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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S

Shagufta samreen

from Visakhapatnam, Andhra Pradesh

Jan 31, 2019

I applied for new pan card. I received my acknowledgement but it couldn't process the request due to some internal error and was asked to apply again. The transaction I made previously was not refunded. And I couldn't generate my acknowledgement number. My token number is [protected]. Please try to refund the money bank . It happened twice.

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Address: Thane, Maharashtra, 400606

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 05/03/2000
Name: asmita pathare
E mail: asmitapathre[protected]@gmail.com

Mar 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 106

registration problem - not processing contact details

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kindly resend my pan card to same address

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pran details not found

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please issue the pran card against regn. no.2028320

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nps registration id pending due to disconnection during payment gateway

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request about attained rally on another day.

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pan card status not changing its been 3 month

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undelivered pan

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redispatch pan card of shivani devi

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pran not found in nsdl database - need nps statement for fy 2018-19

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pan card payment

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payment not refunded yet.

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I'm complaining about the delay in my pan card

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regarding not yet received my pension in my account.

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my pan application ack no is 881032264529476

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pan card not delivered by post man and returned

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apy pran not found in database

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pan application says "no records found"

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enps registration against this acknowledgement id is pending for confirmation for registration pending

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nsdl failure of the e-kyc refund

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