NSDL e-Governance Infrastructure Complaints & Reviews

Address: Nagpur, Maharashtra

Mere papa ki deth 2016 me hui unone lic nagpur 971 branch se swavalamban pension system ka plan liya tha to abhi tak pension chalu nahi hui hame sab dacument jam kiye uske bad unone call kiye ki zonal officer ki authoride lag rahi hai to hame nahi kuch dacument bheje nahi koi call kiya nahi pension abhi aap hi hame suggetion digiye nahi hum garib admi ka pasin ka paisa rahata hai o apko phale ga nahi to mai cort me case karta hu mera co [protected]

Jul 23, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Gandhinagar, Gujarat, 382007

Website: nsdl

I applied for the pan card approx and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
But neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token number [protected]
Name - meghval bhaveshkumar kaluram
Gmail.[protected]@gmail.com

Jul 15, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: 400104

My acknowledgement no. N-[protected], name - baiju hareram yadav,
Existing pan card no-aonpy6779d, my contact no-[protected] / [protected]

Dear sir,
I was request new correct pan card application dated 6/2/2018,
But my pan card not received till date

So i request to you please re send my pan card as early as possible

Thanking you,

Yours truly,
Baiju hareram yadav

Jul 23, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card is dispatched through Speed Post on 20-Feb-2018 vide AWB No. EA[protected]IN. We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Use nsdl website to create a new pan card of my little brother. Temporary token is [protected]. I have paid an amount of rs.115.90 inr using my debit card. My balance was deducted from the bank on 31/05/2018. But after payment ekyc verification everytime i put otp on verification alltime shows 'please try after some time, cannot process'. I try 3-7 days and maximum 50-70 times. Whats the problem.
Please give my money back i will try offline mode... And closed with site if you will not take seriously if problem.

Jul 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

Jun 23, 2018

Updated by subhasis96 money is not refunded.

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A

A D Saneja

from Gohana, Haryana

Jun 7, 2018

Dear sir,

My pan card not received as new post man in my address.plese re dispatch once again.Pan IRMPSQ3011Q.
ACK no N-[protected]. Dr 14 jul 2017

Name Seema

Regards
Seema
[protected]@gmail.com

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Address: 462022

Dear sir,
I have applied for a new pan card in the name of manju kumar rai which dispatched our address but i couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Name manju kumar rai
Pan no. - dahpr7039n
Mob no -[protected]
[protected]@gmail.com

Jul 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jun 07, 2018

Updated by manjueicc Name Manju kumari rai

Verified Support

Jun 11, 2018

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Oct 15, 2018

Updated by manjueicc My application no is U-A[protected] so please resend it.

Jan 07, 2019

Updated by manjueicc Dear sir,
I have applied for a new pan card in the name of manju kumari rai which dispatched by registered consignment no - RM[protected]N on 18.09.2017 our address but i couldn’t receive the pan card till date.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Name manju kumari rai
Pan no. - dahpr7039n
Application coupon no - U[protected]
Mob no -[protected]
[protected]@gmail.com

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J

jaydip dhandhalya

from Delhi, Delhi

Jun 7, 2018

I had applied with NSDL online for a new PAN card. The acknowledgement no for my online application is[protected] My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee ₹307..

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Dear sir, pan card not received till date which was applied in mid april.
Acknowledgement no. [protected]

Please re-dispatch the same on the address.

Pan was not delivered by the courier partner. He called me and ask to take the pan card on their own but when we reached to their office they told that pan card was already send return due to undelivered.

Jul 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been Re-dispatched on May 29, 2018 by Speed Post vide AWB no. EA[protected]IN

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Address: 735224

Dear Sir,
I have applied for a new PAN Card in the name of RITTIKA SAHA which dispatched our address . I couldn't receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after 15 days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.
Name - Rittika Saha
D/O - Goutam Saha
Address - Mahakal para maynaguri
Po + Ps - Maynaguri
Dist - Jalpaiguri
Pin - 735224
pan card number - GHGPS7408H

+1 photos

Jul 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card dispatched by courier was returned undelivered to NSDL after which it was re-dispatched by Registered/Speed Post. However, the PAN card was again returned undelivered to NSDL on 19-Oct-2015. Please contact the TIN-Facilitation Centre (TIN-FC) where application was made by you to apply for Reprint of PAN Application.

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Address: 496001

Sir i was applying for a pan card but through ekyc mode it is failed. Maine aap logon ko kai baar email bhi kiya magar aap log 7 din ka baar baar naam le rahe ho. Maine toh payment 14 may ko ki thi jo ki mere debit card deduct kar li gayi aaj toh 5 june ho gaya magar aap logon ne paise vapas nhi kiye kripya mujhe mere paise vapas kar dijiye.
Meri information
Name. Varsha jain
Registered dob.7.7.1985
Registered tempirary token.[protected]
Amount deducted. Rs.115.90
Registered email. [protected]@gmail.com
Kripya mujhe mere paise vapas kar dijiye.

Jul 13, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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S

Suvadip De

Jun 6, 2018

My Acknowledgement Number is 11562796 and the Acknowledgement Date is 01/06/2018. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 1 hour.

Thanks,
Suvadip De

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Address: 560068

Hi,

I have filled my pan application through online using pan e-sign/e-kyc and everything filled, done the payment but getting error like 'your request cannot be processed. Please try after some time' after enter otp.

Requesting to you please check and suggest.

Temporary token number:[protected]

E-mail id:[protected]@gmail.com

Date of birth: 02/06/1997

+1 photos

Jul 10, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jun 08, 2018

Updated by Araveeti Balakrishna Thank you.

Could you please update the status on this.

Verified Support

Jun 08, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Araveeti,

The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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R

Raunak Tolani

from Mumbai, Maharashtra

Jun 6, 2018

Exception in generating Esign User PDF inside EsignController for token no [protected]

I've been getting this error after submitting OTP. I have already paid and cannot submit the application because of this error. Please resolve.

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Address: 500073

Dear sir,

During the nps registration form filling. I got the following information

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after some time."

Request you to kindly act on the issue.

Details

Acknowldgment number : 11561543

Date of registration - 30th may 2018.

Thank you.

Jul 10, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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I applied for pan card online. Temporary token no. Is [protected]. Aadhar verification was not completed. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode". I had paid rs.115.9. Iwould like to be refunded

Jul 9, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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U

UNITED AUTOMOTIVE

from New Delhi, Delhi

Jun 5, 2018

Payment sucess but error in aplication number and application not to generate because nsdl site show in mismatch in adhar and as per record name

refund due to cancellation of pan application form - Comment #3119868 - Image #0

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UNITED AUTOMOTIVE's reply, Jun 5, 2018

payment not refund

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Address: New Delhi, Delhi, 110095

Website: NSDL e-Governance Infrastructure

Respected
Sir,

Sub:=updation of mobile number and
E-mail id.

Im yogesh my pran card no is
[protected] i forget my password
Than entered five time wrong
Password, so my account has been
Locked therefore i requested to kindly
Update my new mobile no which is
[protected] and my e - mail id is
[protected]@gmail.com and unblock
My account.

Thanking you,

Your's faithfully

Yogesh

Pran no =[protected]
Email id = [protected]@gmail.com
Mob = [protected]

Jul 11, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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K

kishangzp

from Lucknow, Uttar Pradesh

Jun 3, 2018

DEAR SIR/MAM,
I request you &
I want know that

NIELIT/ DOEACC O LEVEL / A LEVEL / B LEVEL CERTIFICATE as a higher certificate are applicable or not at
place of NIELIT/ DOEACC CCC CERTIFICATE for UPSSSC combined Sammilit Gram Panchyat Adhikari, Gram
Vikas Adhikari ( S.K.) and Samaj Kalyan Prayveksh ( Samanya Chayan ) Pratiyogitatmak Pariksha 2018

If not then why?
Please clarify it.

Thanks regard

Kishan Kumar Chaudhary

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R

[email protected]

from Chennai, Tamil Nadu

Jun 4, 2018

Dear Sir,

On PF portal, I am updating PAN Card details in KYC option for PF detection,

But Facing Some error is there.

Regards
Sanjay Kumar
Mobile no-[protected]
Email [protected]@gmail.com

pran card unblock - Comment #3118148 - Image #0

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K

[email protected]

from Delhi, Delhi

Jun 6, 2018

Dear sir i m recived my NPS card with PRAN kit . So when I open it and see my date of birth is incorrect DOB mentioned on card was 14/08/1976 and my actual DOB is 09/02/1996. So requesting to u sir plzz Reissue my NPS card with correct DOB .
I hope sir i will recive my correct card soon...thanks

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Address: Ludhiana, Punjab, 141109

Dear sir / madam,

I have faced a problem to update my aadhar number in my pran account.
An error comes during update the aadhar number is : "modification request is pending for the pran[protected].

I contacted system administrators but they told to wait for auto verification.

Therefore, i request you to kindly look into the matter and resolve the issue asap.

Thanks & regards

Dalvir singh

Jul 9, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Bhavnagar, Gujarat

Website: www.pancardseva.co.in/newpancard.html

I had applied with pan card seva online for a new pan card.
My online application number is[protected] on pan card seva (Photo of submitted form is included.).
Office address of pan card seva there are unit 207, gera's imperium green, neugi nagar, mala, panjim, goa 403 001.
After completing ₹ 307 online fees, i printed the application form and the income tax service unit (Managed by nsdl e-govorman infrastructure limited), 5th floor, mantra sterling, plot no. 341, survey no. 9 7/8, model estates, near deep bungalow chowk, pune - 411016 was sent by the speed post on 5th floor. After 10 days, from the letter there was a copy of the online filled form and asked to contact the agency address at bhavnagar's online page.
My application was rejected so kindly return to me refund my pan application processing fee ₹307..

+1 photos

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, reach us on [protected]@nsdl.co.in

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, reach us on [protected]@nsdl.co.in

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Address: Shahjahanpur, Uttar Pradesh, 242001

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I use nsdl website to create a new pan card for me. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 18/04/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Then it shows me a message "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." i have got a rs.5.90 ammount in my bank on 28/04/2018. Where is the remaining amount of my pan application? This problem arises due to their otp verification failure. I need all my money or create a new pan card. Do something.

+1 photos

Jul 11, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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G

Gauri Urunkar

from Mumbai, Maharashtra

Jun 4, 2018

A Message after all PAN application and AADHAR Authentication reads "Exception in generating Esign user PDF inside EsignController for token no [protected]". What is it? Is my PAN Application is incomplete or what?

my pan card amount not refund completely - Comment #3118103 - Image #0

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Sir/mam,
I applied for my pan card on 31st may, 2018 through e-kyc/e-sign mode. When i tried to track status of my pan card on nsdl portal it displayed no record found even after payment had been made. Nsdl sent a pay receipt and a performa with my acknowledgement no. You are requested to look into issue and kindly resolve it as soon as possible.
Acknowledgement no.-
N-[protected]
Regards
Gurpreet singh

+1 photos

Jun 3, 2018

Complaint marked as Resolved

Problem has been resolved and my application is under process.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.

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A

aish3105

from Mumbai, Maharashtra

Jun 4, 2018

I have applied for PAN Card online with option E-KYC authentication through Aadhaar. The details were submitted successfully and the payment was also made through internet banking on[protected]. But I haven't received the OTP at last verification step
Temp token is: [protected]
DOB: 31/05/1992
email: [protected]@gmail.com

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I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Jul 6, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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I have applied for reprinting pan card and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [[protected]]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Jul 7, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Bageshwar, Uttarakhand, 263641

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks

+1 photos

Jul 9, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: 641602

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Today i entered my information and uploaded documents for the pan card. Then i took me to payments page. I paid it via credit card for ₹119. Then it also asks otp for my aadhar. While entering it says incorrect and all gone. Very poor services for pan card.. I tried many times to check for my transaction. But they didn't do anything for my pan card.. They just stole my money... I need my money back or they must issue pan card for me... Application no: [protected].

+1 photos

Jul 8, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 128

swavalamban pension system me death claim nahi dene ke karan

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e-kyc fail

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redispatch pan card (undelivered)

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pan card ekyc failed

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regarding pan card redispatch on my address

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please redispatch the pan card

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my pan card is undelivered

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nsdl pan card failed but money not refunded

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your request cannot be processed. please try after some time - pan application

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nps - registration - pending

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refund due to cancellation of pan application form

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pran card unblock

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aadhar updation pending

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for new pan application fee refund

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my pan card amount not refund completely

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pan card status displays no record found

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what does this statement mean - exception in generating esign user pdf inside esigncontroller

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reprint of pan card

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pan otp verification

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I successfully the payment but due to some errors the process is failed in pan card

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