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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
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+91 22 2499 4200
456
316
+91 22 2499 4200
456
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+91 20 2721 8080
223
196

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+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 134

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N
Narendra Singh Rao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure - not receive pan card

Address:Dungarpur, Rajasthan, 313001
Website:www.nsdl.com

I had applied for PAN using online facility on 18/03/2018, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar and other documents and as proof..

But now when i check my PAN Application Status it shows

Status :
We have not yet received the supporting documents with respect to your application for 'New PAN Card or/and Changes or Correction...
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A
Ashish Patil 7133
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record found at tracking pan/tan application status

Sir/madam,

I have applied for new pan card on 11th april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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D
deepak@2306
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

resend pan card urgently needed

Dear sir,
my pan card returned to main office, reason is i am hospitalized for a month so i cant receive it on time so, i requested you to resend my pan card to the same address i given previously
pan card acknowledgement number-N-[protected].plz sir humble request with my speed post no-EA[protected]IN THIS IS MY newly applied pan card plz returned it.it urgently required for bank kyc update and also in other place....
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S
saravanaharini
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan name correction through the nsdl website and selected the e-sign aadhar verification process can not be completed

Address:Tiruchirappalli, Tamil Nadu, 620005
Website:nsdl

I tried the pan application for pan name correction through the nsdl website and selected the e-sign aadhar verification process.

Everything went right and at the end while asking for e-kyc verification, even with the otp submission,

System status is "your request cannot be processed, please try after some time"

Please the futher steps to complete the process or advise for the payment refund made...br...
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S
ShahMuneebkhan
from Satrikh, Uttar Pradesh
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pan card making

I used nsdl website to create a new pan card of my mother. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.115 using my debit card. My balance was deducted from the bank but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence...
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H
Hirdya Negi
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran database not found

Address:Haridwar, Uttarakhand, 247667
Website:cra-nsdl.com/CRA

I registered for enps on 10th april, 2018 online. I got the pran number after successful registration. The pran number is[protected]. However i have not received the ipin or tpin details via mail by this time. When i am trying to reset my ipin online, i am getting the error that "pran not found in database". Please solve this problem.

Also please let me know how to edit the information in the profile if any....
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V
vptxerox
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay pan card under process for long time

I have applied for pan card acknowledgement no-n[protected] on 15MAR2018, current status shows your application is under process at tin facilitation center. Kindly call[protected]/46/47/48/49 for further processing of your application.
Can i know what is the current status or how do we check it online exact status, thanks.   Replace all...
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S
sm91475.1988
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database for login

Website:cra-nsdl.com

I registered for enps on 8th april, 2018 online. I got the pran number after successful registration. The pran number is[protected]. However i have not received the ipin or tpin details via mail by this time. When i am trying to reset my ipin online, i am getting the error that "pran not found in database". Please solve this problem.

Also please let me know how to edit the information in the profile if any....
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S
satyam111
from Saraipali, Chhattisgarh
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asam rifels paisa lekar bharti krayi hai abhi 1 ldke ki

Asam rifels 2017 technical and tradman me 100105 deependra kumar garg ko 2 lakh lekar bharti kraya ja raha hai.
Plz iski enquiry ki jaye.
Abhi ki bharti me 2 lakh rupaye lekar asam rifels me bharti kra kr.
Anpadh logo ko bharti krwa rahe hai.
Ye eak adhikari milla huya hai.
Iss mamle me.
Iske phle bhi wo krwa chuka hai.
Ye sb.
Mere pass puri recording hai uski....
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A
Aman22
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my application fee

Website:www.onlineservices.nsdl.com

I use nsdl website to create my new pan card on 6/4/2018. Temporary token is [protected]. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 6/4/2018, but aadhar verification was not completed due to error message on the website saying, "your request cannot be processed. Try after sometime".in the mean time i have tried more than thrice. So now it says, "since you have exceed otp regeneration limit....
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N
nirupamnonline
from Bihpuriagaon, Assam
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fake result publishing

Address:Sonitpur, Assam, +91
Website:www.assamrifles.gov.in

Sir up logo ne assam raifol ki 2017 2018 ki Result of Assam Rifles Technical and Tradesman Recruitment Rally 2017-18 jo link diya he usko

http://www.assamrifles.gov.in/DOCS/RECRUITMENT/written%20examination%20result.pd...

eah na khol payegi na technical eroor dekhai deta he eah kiya megik he muje kutch bhi samaj nehi ati he...
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A
ashish1148
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card under process

Address:Sonipat, Haryana, 131408

I have applied for PAN Card on 16.03.2018 with acknowledgement No. N-[protected]. it is still showing "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you" no call is connected to aforesaid contact no. please provide proper solution for this problem....
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C
Chandrika Velupula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apy address details issue

Address:Hyderabad, Andhra Pradesh, 500036

Dear Sir,

Token no is 60069514

My address details are not showing correctly in PRAN address details. Address details are correct in my State Bank of India, Hyderabad Branch.

My state in address is showing as Himachal Pradesh instead of Telangana.

Please correct my state as Telangana and update me.

Name: Chandrika Velupula
PRAN: Confidential
Email: Confidential...
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R
Rakesh Mallapur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

esign/ ekyc applied pan application status shows no record found

Sir/madam,

I have applied for new pan card on 6th april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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J
Jayashree Bose
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-sign pan card status showed no record found.

Address:Ernakulam, Kerala, 682030
Website:nsdl

Sir/madam,

I have applied for new pan card on 5th april 2018 through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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Z
zchintan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to login via - https://cra-nsdl.com/cra/

Address:Mumbai City, Maharashtra, 400093
Website:cra-nsdl.com/CRA

I am trying to access my details for apy, via nsdl website. While trying to login at https://cra-nsdl.com/CRA/ using pran number it says 'pran not found in database'. Also, it does not allow to reset password.
And, due to the same i am not able to link this apy scheme in to my umang app. Request you to kindly do the needful and revert with a feasible solution....
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N
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sorry, no record found for pan after ekyc

Sir/ma'am,

I have applied for new pan card on 5th april 2018 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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S
Sunil Kondekar
from Umred, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card refund not receive

Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

This complaint for nsdl pan centre because i was apply for 7th march 2018 for new pan card but unfortunately my aadhar card details as mismatch so this request has failed then i wait 7 days for my refund because a win i enter my registration token number email id and date of birth then display we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application...
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P
pwn97
from Vrindavan, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding smart card replacement

Respected sir,
My father was an ex-serviceman from assam rifles. He has passed away in 2007. We have a joint canteen card (Smart card) of my parents but it got expired when my father passed. Due to this me and my mother faced a lot of problems. We also tried to contact headquarter but we got no response. Currently, we are resident in uttar pradesh and we are not aware of the procedure of replacement of the card. Please provide proper...
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V
VijeshVijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl egov portal not user friendly, call center numbers not working.

Website:tin.tin.nsdl.com

Respected sir/madam,

I have lost my pan card and i applied for a duplicate one using esign/ekyc on april 04 2018. I used the online portal of nsdl - https://www.tin-nsdl.com/.

The online portal is not at all user friendly as there were too many user logouts without any reason while i was entering details for duplicate pan via esign/ekyc.
At last i was able to apply and i got reciept with acknowledgement...
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