Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
Complaints 5290
Resolved
3573
Unresolved
1717
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
navenrockz
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tin nsdl - your request cannot be processed, please try after some time. error

Address:Hyderabad, Andhra Pradesh, 500013

I tried the pan application through the nsdl website and selected the e-sign aadhar verification process.

The payment got deducted and it took me to the aadhar verification process.
it kept saying 'your request cannot be processed, please try after sometime.

Tried to reach nsdl through official contact center, but no response.
Please the futher steps to complete the process or advise for the payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nvalai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan card registration - ekyc - unable to compile - token no. 0020531565

Address:Chennai, Tamil Nadu, 600037

We have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]. I have been trying to provide ekyc for my aadhaar card and every time it says "your request can not be completed now. Please try after sometime" request you to look into this as resolve. My online payment is made through karur vysya bank and the reference no is "lkvb[protected]-nsdlpan-[protected]'
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mrvinaykataria
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m complaining about delivery of my pan card

Address:Gurgaon, Haryana, 122001

Dear Sir,
I have applied for a new PAN Card in the name of JAGBIR BHARAT GAS which dispatched on 28 october 2017. I didn't receive the PAN Card as our local Post Man is a very irregular person and didn't reached our address. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to pAN office again.I have already done with verification by post office and will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mo. tab.
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card applied by ekyc but still pending

Acknowledgment Number : [protected]
Name : ABDUL KHADAR
Category : Individual

Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

THIS STATUS IS SHOWING SINCE LAST TWO WEEKS, WHEN I CALLED CUSTOMER CARE THEY ASKED ME THAT WETHER APPLIED PAN BEFORE THIS, , , I ANSWERED I HAVE NOT APPLIED ANY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
OMKAR UDAWANT
from Shahapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application for application number 881052100236416

Sir/madam,

I have applied for new pan card on 10th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suresh Kattempudi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to open pran account

Hi,

I m facing so many issues with nsdl nps account opening, i m sad to say i m using our indian portals. Being indian i feel very bad.

Please correct the sites properly which are online or use manual methods.

I m applying pran via site, it says a. P for pin -500033 where as it should be telangana. Due to this bank rejected and i m not able open my pran.

Please return my 500/-...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pawanmku
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

with e-sign/ekyc applied pan application status shows no record found

Sir/madam,

I have applied for new pan card on 11'th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thousif Syed
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan correction application error

Address:600053
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi,

I have made an application for changes in pan card. I have successfully made the payment too. After receiving the otp and entering it, i receive an error:

Your request could not be processed. Please try after sometime.

I want to complete the application process for receiving the corrected pan card. Kindly help.

Regards,
Thousif....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul bhalavi
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful payment

Sir,
I have applied online for new pan card issue. During online my transaction was completed. Transaction no.[protected] date: 09/03/2018. But during fee payment by net banking the transaction was completed sucessful showing my sbi saving account deducted rs.120.62 to transfer inb national securities depos nat_sec payments transaction ref no lsbi[protected]igadbrbps0 transfer to 120.62 by state bank internet banking.
My transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhavijayan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database - 110102298641

Address:600077

Sir, i register nps on 11 mar 2018. Acknowledgement id : 11491072. I was paid the initial amount of 10000 /- through icici bank. I got pran[protected]. When i try to use the pran for generation of password it shows the error - "pran not found in database". Please resolve the issue and active my pran[protected]
I was filled in fatca : - us person - no, but it was appear in the form yes. I am not able edit that also.
Any...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ravi Rupela
from Mumbai, Maharashtra
Report
Copy

re dispatch of pan card - pujaben omprakash rupela

Dear sir/ma'am,

I have applied new pan card request for my mother, but it got returned and mentioned undelivered. I request you to re dispatch the pan card as we need to link it with pf bank account at earliest. My mother is now staying with me at below address so request you to dispatch the card at:-

Puja omprakash rupela
E-303, satkar avenue,
Near naroda railway crossing,
Naroda, opp....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chinni_chinni
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your request could not be processed. please try after sometime.

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.

But the otp page is not coming, even otp is already received on mobile.

Please refund my money, which was already paid.

Token number for this application is [protected]...
Helpful
13 other people found this review helpful
13 found this helpful
6 Comments
Report
Copy
C
cosmo10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-kyc failed please help me

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muthu2694
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re dispatch of pan card - bkspv7815d

Dear sir,
My pan card has been returned to pan office in mumbai due to "consignee's address incomplete/ landmark needed".
Earlier i was in tirupur but i have now come to chennai due to personal reasons.
Hence, kindly re dispatch the pan card to below address:
56, 1st floor, thirumalai pillai road,
T. Nagar, chennai-600017.
Landmark: near kamarajar illam.
Details:
Pan: bkspv7815dbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek0889
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card status not changing from past 1 year

Address:801505

I applied for PAN card for my wife almost 1 year back for income tax purpose, My Acknowledgment Number is [protected]. When I am checking status on tin.tin.nsdl.com it is showing "Your application is under process at Income Tax Department." from past 1.5 years. I am frustrated and there is no way to check the exact status and to know why it got stuck. Please help me in getting the exact status....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
azeezur
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card still not received

Address:Kurnool, Andhra Pradesh, 518501

Sir i have placed for my pancard in dec2017 its been 2months till now i didnt recievd my pancad ..when i went through nsdl website its showing Your application is under process at Income Tax Department. pls i need my pancard very urgent

Acknowledgment Number : [protected]
Name : MOHAMMAD AZEEZ UR RAHAMAN BANAGANAPALLI
Category : Individual
Status :
Your application is under process at Income...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
poonam_a56
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

otp not received during aadhaar authentication

Website:www.egov-nsdl.co.in

I have applied for PAN Card online correction with option E-sign via Aadhaar.
The form was submitted successfully with correct details, I received my temporary token no. and payment was made by Internet banking. My money Rs115 was successfully deducted. But I did not receive OTP for AADHAAR authentication. Please help me in resolving this issue.
I want my money to be refunded.

My Temporary Token No. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalika Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to pran card

Address:Satna, Madhya Pradesh, 485446

Res. Sir, my name - kalika, father name - laxmiprasad, surname - shukla, dob[protected], sir my pran card no & pran card no is not being received so, i request to you please send my pran card.

The pran card was applied in the month of august 2017.

Request you to look into the matter and revert with the status of my pran card.

My address - 28, thakuran tola, gram - rajapur, post rajapur.
Tahsil...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sam247
from Patna, Bihar
Report
Copy

not answering any calls.

Respected sir/mam,

Hello, myself anish sharma, my father was an ex-serviceman from assam rifles, he is in rip in the month of jan 2018 dated 13th january. I have tried so many time to be in touch with your contact number, it is ringing but their is no response from your side. Kindly requesting you to please provide me your best contact number, so that i can be reach to you and clear my problems, or you can also contact me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mukesh BagriA
from Noida, Uttar Pradesh
Report
Copy

status as document not received

Address:331023

I am submit a new pan application no. [protected] on date 01/02/2018 but the status is show that documents not received but i call to nsdl call center on [protected] she said, "sir we have received your document and we prosses it fast. But till date we not receive any pan no. And no chenge the status. please sole this matter as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy