Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
Complaints 5318
Resolved
3581
Unresolved
1737
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akhilsharma16
from Haridwar, Uttarakhand
Mar 20, 2018
Resolved
Report
Copy
Resolved

error comes during update the aadhar number is : "modification request is pending for the pran

Dear sir / madam,

I have faced a problem to update my aadhar number in my pran account.
An error comes during update the aadhar number is : "modification request is pending for the pran :[protected].

In this regard, i have tried to made a grievance complaint also... but that to of no avail.

Therefore, i request you to kindly look into the matter and resolve the issue asap.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigsshah20
from Pune, Maharashtra
Mar 20, 2018
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra

I have opened NPS account through SBI netbanking using POP-SP.
I Got PRAN number at end of registration, but when I opened NSDL website for further contribution it's showing me PRAN not found in database. it's not able to generate IPIN.

I got message that NPS Registration has been successfully with below PRAN Number
Date of Registration : 19/03/2018
PRAN Number :[protected]

Mobile no : +91 [protected]
E-mailed : [protected]@gmail.com
Apr 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Jignesh,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vicky jaipure
    from Morjim, Goa
    Mar 20, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: 444720
    Website: cra-nsdl.com/CRA

    I vicky rajendra jaypure had open atal pension scheme under nps on jan 2017 with central bank of india... I have started 1031 rs. Quarterly contribution. I have got pran no.in statement but nothing is provided by bank, no receipt of ackowlegement... After two contribution servise has been stop... It is my humble request you to please provide me complete detail as it is not showing pran no.in data base

    27/01/2017 27/01/2017 02097 to transfer/apy contribution pran[protected] 1031.00

    13/04/2017 13/04/2017 02097 to transfer/apy contribution pran[protected] 1031.00

    Vicky rajendra jaypure
    Mob no. [protected]
    Email id : [protected]@gmail.com
    Apr 22, 2018
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Vicky,

    This has reference to the query/complaint raised at Consumer Forum The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
    Sir/madam,

    I have applied for new pan card on[protected] through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]).

    But when i checked my application status today, it was shown "sorry, no record found."

    Kindly Solve the Issue.

    Thanking You,
    A. Arunkumar
    NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
    Verified Support
    Dear A. Arunkumar,

    Your PAN application marked for Discrepancy due to AADHAR Not attached.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sunil panch
      from Indore, Madhya Pradesh
      Mar 20, 2018
      Resolved
      Report
      Copy
      Resolved

      I am unable to complete enps registration.in order to complete registration, when i try to login with acknowledgement id 11503034 dtd. 19.03.2018 a message pops up saying that 'registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime'. I am trying for the last two days but not any success. My pran number is not generated also. Can some body help me to resolve this problem so that i can make initial payment and complete my registration...
      Apr 25, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Sunil,

      This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        manu74111
        from Nashik, Maharashtra
        Mar 20, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: 560068

        I forgot my password and unable to reset it. While trying to reset password receiving an error message pran not found in database.

        Pran no:[protected]

        But i’m able to login in apy app. Even i’ve submitted complaint through grievance cell and token number is 60060829. But no response and even i’ve tried contacting phone support team but after entering pran no. It states invalid.
        Apr 25, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Mar 22, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prasad Palla
          from Bengaluru, Karnataka
          Mar 20, 2018
          Resolved
          Report
          Copy
          Resolved

          Website: tin.tin.nsdl.com/pantan/StatusTrack.html

          I have applied for new pan card on 19th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

          "thank you for using online facility for pan application.

          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

          But when i checked my application status today, it was shown "sorry, no record found."

          Please check my application

          Thanking you
          Prasad g palla
          Apr 25, 2018
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
          Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
          NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
          Verified Support
          To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
          Sir, my name is Priyanka Pradeep pawar my pran card is locked and my mobile number and e mail address is not registered so please send me new I pin.
          My email address is [protected]@gmail.com
          My mobile number is [protected]
          NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
          Verified Support
          Dear Priyanka,

          This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that the status of your query/grievance has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
          Waiting for the refund
          My Adharcard auentication failed,
          Please Refund my amount
          Thank you

          From
          Naresh Bholankar
          Token no [protected]
          Phone no [protected]
          [protected]@gmail.com
          NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
          Verified Support
          Dear Naresh,

          To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sohailmkhan
            from Pune, Maharashtra
            Mar 19, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Buldhana, Maharashtra, 443301

            Sir/madam,

            I have applied for new pan card on 17th june 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

            "thank you for using online facility for pan application.

            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

            But when i checked my application status today, it was shown "sorry, no record found."

            Please check my application

            Thanking you
            Vitthal Pagore
            Apr 25, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            To help resolve your query/concern, reach us on [protected]@nsdl.co.in
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dewanganmanish
              from Bengaluru, Karnataka
              Mar 19, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Andhra Pradesh, 500084
              Website: www.onlineservices.nsdl.com

              Hi

              I am trying to apply address change of my pan using online but after payment its getting stuck with error. (Details are below)

              Money has been deducted twice but not able to proceed further.
              Below are details

              Name manish kumar dewangan

              Fathers name jitendra kumar dewangan

              Dob: 08/03/1981

              Application date: 13/3/1981

              Address change request pan number: ajzpd0373m

              Payment mode: internet banking

              Error message: "your request could not be processed. Please try after sometime"

              Amount deducted : 120.62

              Registered email id: manish. [protected]@gmail.com

              Token number: [protected] and [protected]
              Mar 19, 2018
              Complaint marked as Resolved 
              will refile the complaint.
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rpsh1411
                from Jaipur, Rajasthan
                Mar 17, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Barmer, Rajasthan

                I have submitted my csrf form for getting pran no. On 5 feb.2018 at barmer gpf office but till now i haven't got neither my pran no. Nor my acknowledge no. They haven't given me satisfactory reply i have not received my salary since last 4 months.
                Please pay some attention to it i have message to you previously but u don't notice to it. What should i do.
                My employment id rjbm[protected]# my mobile no. Is 9928333# ridhi prasad sharma
                Apr 25, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Mar 20, 2018
                NSDL e-Governance Infrastructure Customer Care's response
                This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                I had applied pan card on 03/03/2018 and my token no is ([protected]) through online e kyc mode but is not verified because of address in aadhar card is big .still not get my refund
                NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                Verified Support
                To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shabirstar
                  from Delhi, Delhi
                  Mar 17, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                  I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process. I have done payment. Now on e-kyc aadhar verification process page i receive the same stupid message 'your request cannot be processed, please try after sometime.' even though i do recieve the otp on aadhar registered mobile. Since i get the error page not the one where i can enter the otp, i am stuck from last month or so. E-services should make your life easy but it seems i have to wait a year or so to get my pan card via online paperless services. When you mail them, they reply after a month or so. This is not what is expected from the said agency. Kindly look into the matter

                  Details:
                  Token no: [protected]
                  Shabir ahmad bhat
                  Apr 21, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. You may send these details through e-mail at [protected]@nsdl.co.in
                  Jun 05, 2021
                  Updated by Shabirstar
                  problem solved, thanks
                  I have been struggling with completing a PAN application online.

                  I still get this message when I complete my PAN application. This happens when i click "Continue with e-sign/e-kyc" button.

                  "Your Request Could not be Processed. Please try after sometime."
                  NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                  Verified Support
                  To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                  How get my i pin and t pin without otp
                  And what happen if i closed my accout after 7 years of service
                  NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
                  Verified Support
                  This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                  HI sir
                  My prancard No.[protected].in this card my date of birth is incorrect, so change my correct date of birth, MY correct date of birth is 02 june 1976.I sent document school leaving certificate &adhaarcard through Email.ITis proof of my true d.o.b. my male id is [protected]@gmail.com
                  NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
                  Verified Support
                  Dear Naresh,

                  This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Srccl Raipur
                    from Raipur, Chhattisgarh
                    Mar 17, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 492001

                    I have lossed my pan card and alredy applied for issue of duplicate pan card on 10.03.2018 through online mode.

                    Sent the signed copy of acknowledgement to nsdl centre, they are saying that form is old one

                    Ackn no - n-[protected]
                    Pan no - aadch7493j

                    Yet not received my pan card. Pls send asap on below mention address harshal solar power private limited, 1, vivekanand nagar, shailendra nagar road, raipur
                    Apr 21, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    I am apply for online pan in process & I m pay 115 rupees with payment ref:- no 1010017951603080120181250541515396054725 but next process my mobile no is not seeded in aadhar card, then my token is rejected. Write to 15 days to refund money but my money is not refund what can I do for.
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    Dear Tripty,

                    To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                    Please provide me update on my pan card application.

                    Acknowledgement: [protected]
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    Dear Deepak,

                    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                    Hello,

                    I have filled all the details required for the online PAN card application.
                    I received the following acknowledgement number from NSDL.
                    No: [protected]
                    When i typed in this number to track my application, it said "no record available"

                    Kindly help me out
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    PAN card vide Ack no N-881051170035573 has been dispatched on March 16, 2018 by Velex Courier vide AWB no. 23302122767 .
                    I have been struggling with completing a PAN application online.

                    I still get this message when I complete my PAN application. This happens when i click "Continue with e-sign/e-kyc" button.

                    "Your Request Could not be Processed. Please try after sometime."
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                    Helpful
                    Found this helpful?
                    4 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kumar Akhsay
                      from Jodhpur, Rajasthan
                      Mar 17, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Buxar, Bihar, 802102

                      Dear sir,
                      I have applied for a new pan card in the name of aabha devi which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

                      Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                      Applicant name: aabha devi
                      Acknowledgement number: [protected]
                      Date of dispatch :11-aug-2017
                      Mobile no: [protected]
                      Mail id :[protected]@gmail.com
                      Apr 25, 2018
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 21, 2018
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN card is dispatched through Speed Post on 11-AUG-2017 vide AWB No. EA[protected]IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        2
                        212@foram
                        from Mumbai, Maharashtra
                        Mar 19, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ahmedabad, Gujarat, 380013

                        Hello
                        I have applied for name correction in PAN after my wedding by Agent .Mr. Rathod contact no is [protected]
                        He has taken 600 rs for PAN correction
                        then after insted of name coorection PAN department have provided me new PAN card with new nummber which is not reqiored at all
                        and its not at all my mistake\
                        That new PAN card no is HCLPS8789E
                        now i have two pan card one PAN no is DDFPS5359B name with "FORAM KALPESHKUMAR SUKHADIYA" another is HCLPS8789E name with" FORAM RUCHIR SHAH"

                        Now i have decided to surrender my new pan HCLPS8789E bcz i dont have any use of that so i would like to surrender that to IT Department

                        so i went to IT deprtment of ahmedabad Nehrunagar branch and discussed about all issue they have guided me that first of all i should have applied for PAN correction then I can surrender this PAN

                        So now this time i have decided to go with NSDL online service

                        i have applied for name coorection in PAN DDFPS5359B with acknowledgement number [protected]

                        after 3 months NSDL have replied me with some reuirements

                        now i have mailed them all require documents they have also reffered all documents and esclate my issue with IT department

                        now i have surrender my PAN HCLPS8789E to IT Department

                        afterwords i have called TIN / NSDL many times for my PAN but they are not providing me PAN

                        Issue is pending at IT Desk They are not giving information to NSDL about my suurender letter or surrender of my PAN HCLPS8789E

                        SO now complaint is only for IT department why they are not working

                        i have surrender my PAN to them on the date of 03 november 2017 PAN HCLPS8789E

                        You can also see that this PAN number is still shown as active what our IT department is doing just getting bribe and salery

                        i want my PAN no DDFPS5359B by name correction FORAM KALPESHKUMAR SUKHADIYA to FORAM RUCHIR SHAH

                        as you can also aware that without pan my all works are pending
                        please help me
                        Apr 25, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        To help resolve your query/concern, reach us on [protected]@nsdl.co.in
                        Gentlemen
                        My name is Mrs. Naheed bano Aijaz Kolharkar

                        Acknowledgment No. [protected]

                        Pan no. FDXPK0657L

                        Your prompt response in this regard highly appreciable
                        NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                        Verified Support
                        Dear Aijaz,

                        Your PAN card is dispatched through Speed Post on 01-May-2017 vide AWB No. EA324412123IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raz Chetri Samrat
                          from Gurgaon, Haryana
                          Mar 16, 2018
                          Report
                          Copy

                          Dear sir,
                          I have applied for a new pan card in the name of pooja bisht which dispatched our address in february 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                          Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                          Applicant name: pooja bisht
                          Acknowledgement number:[protected]
                          Date of application: 05 dec 2017
                          Mobile no: [protected]
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Mar 16, 2018
                          Updated by Raz Chetri Samrat
                          Pan card dispatch our adress in dec 2017
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Atul Kumar Tripathi
                            from Delhi, Delhi
                            Mar 16, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            single pan allotted to two different persons

                            Dear sir,

                            I would like to draw you attention towards an unusual event of having the same pan card number bgspk5522n issued to two different persons.

                            This is in reference to the my pan card number bgspk5522n issued to me in 2009. I have been using this pan card number since 2009 and paying taxes under this pan.

                            During e-filing registration i got information that there is another person using the...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            A
                            abhi8232
                            from Gulabpura, Rajasthan
                            Mar 14, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear sir/madam

                            I applied for a new pan card through e-kyc system of nsdl. After successfully completing all the steps i got an acknowledgement number: n-[protected]. But when i am checking my pan status it is saying "no record found". Please confirm if my application has been accepted.
                            Reply if any other information is required.

                            Thanks

                            Yours sincerely
                            Abhishek meena
                            Mar 15, 2018
                            Complaint marked as Resolved 
                            Talked to customer support they told it takes time to show status of pan.
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 19, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Abhishek,

                            Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                            Apply 2 times pan error but 2 time amount cut 115.90.+115.90 =231.8 amount refund to in this account [protected] in this amount withdraw in this card 607270******9763 please refund this amount
                            NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                            Verified Support
                            To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                            Sir thanks for refund amount 115.90 but you pending amount 115.90 rs sir plz.. refund another amount of 115.90 rs
                            Dear sir/madum today applied pan card one time (x000488x DEBITED for Rs.106.90/- ECOM-NSDLPAN- Balance is Rs.190.58(08/07/2018:20:33:48) today transaction detail but not complete the application sir please help and refund amount of Rs109.58
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jenibajeni
                              from Nagercoil, Tamil Nadu
                              Mar 14, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 629801

                              Dear sir,
                              My mother applied for a pan card in the name of latha elisa kumari muthaiyan which dispatched our address in 27/06/2017. I couldn’t receive the pan card from the local post man.
                              Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                              Applicant name: latha elisa kumari muthaiyan
                              Address: 5-23/37, pattan vilai, kattimancode (P. O), k. K dist

                              Acknowledgement number: [protected]
                              Mobile no: [protected]
                              Region: southern region
                              Apr 5, 2018
                              Complaint marked as Resolved 
                              Dear Sir, My Mother applied for a PAN Card in the name of LATHA ELISA KUMARI MUTHAIYAN which dispatched our address on 27/06/2017. I couldn’t receive the PAN Card from the local Post Man. Therefore, I requesting you resend my PAN Card to same address and I mentioned our details below. Applicant Name: LATHA ELISA KUMARI MUTHAIYAN Address: 5-23/37, Pattan vilai, Kattimancode (P.O), K.K Dist Application Coupon number : A004530922 PAN Card No : DWAPM0811G Region: Southern Region Email : [email protected]
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Mar 16, 2018
                              Updated by jenibajeni
                              Dear Sir,
                              My Mother applied for a PAN Card in the name of LATHA ELISA KUMARI MUTHAIYAN which dispatched our address on 27/06/2017. I couldn’t receive the PAN Card from the local Post Man.
                              Therefore, I requesting you resend my PAN Card to same address and I mentioned our details below.

                              Applicant Name: LATHA ELISA KUMARI MUTHAIYAN
                              Address: 5-23/37, Pattan vilai, Kattimancode (P.O), K.K Dist

                              Application Coupon number : A[protected]
                              PAN Card No : DWAPM0811G
                              Mobile NO: [protected]
                              Region: Southern Region
                              Email : [protected]@gmail.com
                              Verified Support
                              Mar 19, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Kindly provide us with your Acknowledgement number to check & resolve your grievance.
                              Mar 21, 2018
                              Updated by jenibajeni
                              I have not received the PAN card which was sent by the Registered post vide consignment no. RM[protected]IN ON 27/06/2017.

                              Kindly re-dispatch the PAN card at the earliest. Thanking you.

                              Name: LATHA ELISA KUMARI MUTHAIYAN
                              PAN Number: DWAPM0811G
                              Coupon No: U - A[protected]
                              Dispatched date: 27/06/2017
                              Region: SOUTHERN REGION
                              Pan card Applied By: UTI TSL
                              Apr 05, 2018
                              Updated by jenibajeni
                              How to change the resolved status for the above mentioned complaint..
                              I completed the form and completed the payment.
                              but didn't recd any otp.
                              So please send the otp or refund my money ASAP.
                              my Token number is ;- [protected]

                              Amit kumawat
                              [protected]
                              NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                              Verified Support
                              Dear Amit,

                              To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vysk
                                from Ernakulam, Kerala
                                Mar 14, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have been contributing to apy since 17/1/2018 and my pran is[protected] as per the official system generated email i received from communications. Cra. However i have not been able to access my account or generate a statement for my account as all sites and the app keeps saying pran not found. I still keep getting the email notifications every month that the monthly contribution has been made.

                                Please look into this a resolve at the earliest.
                                Apr 23, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 15, 2018
                                NSDL e-Governance Infrastructure Customer Care's response
                                This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prasadsvn
                                  from Hyderabad, Telangana
                                  Mar 13, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500056

                                  Sir/madam,

                                  I have applied for new pan card on 13th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]) on completion of the process i have received message like below.

                                  "thank you for using online facility for pan application.

                                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                  But when i checked my application status today, it was shown "sorry, no record found."

                                  Please check my application

                                  Thanking you
                                  Akdkv prasad
                                  Apr 25, 2018
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear prasad,

                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dadapeer Achukattla
                                    from Hyderabad, Telangana
                                    Mar 13, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Pan application - ack. No. N-[protected] dated : 02/03/2018
                                    I have already provided my electricity bill (With a dadapeer on it).
                                    So i have also added a latest gas connection bill also where my full name (Dadapeer achukattla) is there. So why do you require another document for proof of address. Is the gas connection bill not accepted for proof of address.

                                    Please check and let me know if i have to send it again...
                                    Apr 20, 2018
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2018
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit