NSDL e-Governance Infrastructure Complaints & Reviews

I have applied for name correction in pan card through "www.onlineservices.nsdl.com". I have applied for two times for name correction in pan card but for the two times it got failed.

1. Temporary token number [protected][protected]:38:00.19)
Message from nsdl
"since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page"
Paid amount 118.9/- debited through my account via nsdl billdesk on 23rd february 2018. For that i have received 5.9/- rupees as a refund on 24th february 2018. What about the remaining amount 113/- rupess.

2. Temporary token number [protected][protected]:23:06.528)
Message from nsdl
"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."
Paid amount 120.62/- debited from my account on 21.03.2018
I didn't get the refund till date i. E., 23.03.2018.
For these both transactions i want the full refund.
I have the e-kyc with registered mobile number. Aadhar verification was not completed properly. This problem arises due to their otp verification failure. I need all my money or correct my pan card with necessary details provided in the token number. Better close this website if they can't fix the bugs in their website.

Could any one please help regarding this issue.

[resolved] nsdl — e-sign/ekyc applied pan application status shows no record found

7 reviews
Sktrocking on nov 6, 2017
Submit a complaint
Sir/madam,

I have applied for new pan card on 21th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]) on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Barun ranjan

I have commpleted the payment process for pan card application, but everytime i click on aadhaar validation, i receive the otp but after that i get the error 'your request could not be processed. Please try after sometime'. I am unable to proceed after the otp. This is happening for the last 3 days.

My nsdl pan application no is [protected]
Please help.
Contact on [protected]@gmail.com

Pran not found in database.
I have successfully registered and made online payment through enps. I have downloaded the esigned form and pran alotted is:[protected]. I am unable to login for generation of ipin. Getting error: pran not found in database.
I am also not able to lodge complaint through website. Some technical issues.

Contact details:
Upayan dutta
Upayan. [protected]@gmail.com

Dear sir, i have applied for a new pan card my name ghousiya begum which dispatched our address in 14 march 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days.13_1_1158/16 natraj nagar jhirra hyd therefore, i requesting your resend my pan card to same address and i mentioned our details below. Applicant name: ghousiya begum acknowledgement number: [protected] my pan number: drfpb9096e date of application: 25 feb 2018 mobile no: [protected]

There should not be any footpath build because only hawkers n pavement dwellers use it common public cant use it because half is occupied by trees n half by grills installed seriously there shouldnt be any footpath except schools other places is a sheer wastage and that space can be used for traffic. Scrap buyers using hand carts should be band also cycling on road shoulnt be allowed these all things disturbs the movement of vehicles thus wasting unneccessary petrol
Also cctv should be installed in each n every lane so that city maintains discipline because areas like indira nagar 4 bungalow & veera desai have used road space for their business related junk
Fine should be applied everywher hawkers should be charges 10 times the current fee to freak them because they r becoming a nuisance at least their vehicle should be cut down to half (I. E) from 4 wheel to 2 wheel

I am unable to complete enps registration.in order to complete registration, when i try to login with acknowledgement id 11505677 dtd. 20.03.2018 a message pops up saying that 'registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime'. I am trying for the last two days but not any success. My pran number is not generated also. Can some body help me to resolve this problem so that i can make initial payment and complete my registration...
Description of the grievance:""registration against this acknowledgement id is pending for confirmation from
Payment gateway. Please try again after sometime."" when i am trying to pay and not allowing me to login for
Nps contribution through online. Please resolve it. Acknowledgement id 11505677 acknowledgement date
20/03/2018

Long Time PAN Application Not Processed Shows Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you

( ack no ) [protected]

so please resolve my problems and take appropriate action on TIN FC Center. Because his use the illegal pan company.

website for your reference : https://www.securelifespice.com

I have opened NPS account through SBI netbanking using POP-SP.
I Got PRAN number at end of registration, but when I opened NSDL website for further contribution it's showing me PRAN not found in database. it's not able to generate IPIN.

I got message that NPS Registration has been successfully with below PRAN Number
Date of Registration : 19/03/2018
PRAN Number :[protected]

Mobile no : +91 [protected]
E-mailed : [protected]@gmail.com

I vicky rajendra jaypure had open atal pension scheme under nps on jan 2017 with central bank of india... I have started 1031 rs. Quarterly contribution. I have got pran no.in statement but nothing is provided by bank, no receipt of ackowlegement... After two contribution servise has been stop... It is my humble request you to please provide me complete detail as it is not showing pran no.in data base

27/01/2017 27/01/2017 02097 to transfer/apy contribution pran[protected] 1031.00

13/04/2017 13/04/2017 02097 to transfer/apy contribution pran[protected] 1031.00

Vicky rajendra jaypure
Mob no. [protected]
Email id : [protected]@gmail.com

I am unable to complete enps registration.in order to complete registration, when i try to login with acknowledgement id 11503034 dtd. 19.03.2018 a message pops up saying that 'registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime'. I am trying for the last two days but not any success. My pran number is not generated also. Can some body help me to resolve this problem so that i can make initial payment and complete my registration...

I forgot my password and unable to reset it. While trying to reset password receiving an error message pran not found in database.

Pran no:[protected]

But i’m able to login in apy app. Even i’ve submitted complaint through grievance cell and token number is 60060829. But no response and even i’ve tried contacting phone support team but after entering pran no. It states invalid.

I have applied for new pan card on 19th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Prasad g palla

Sir/madam,

I have applied for new pan card on 17th june 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vitthal Pagore

Hi

I am trying to apply address change of my pan using online but after payment its getting stuck with error. (Details are below)

Money has been deducted twice but not able to proceed further.
Below are details

Name manish kumar dewangan

Fathers name jitendra kumar dewangan

Dob: 08/03/1981

Application date: 13/3/1981

Address change request pan number: ajzpd0373m

Payment mode: internet banking

Error message: "your request could not be processed. Please try after sometime"

Amount deducted : 120.62

Registered email id: manish. [protected]@gmail.com

Token number: [protected] and [protected]

I have submitted my csrf form for getting pran no. On 5 feb.2018 at barmer gpf office but till now i haven't got neither my pran no. Nor my acknowledge no. They haven't given me satisfactory reply i have not received my salary since last 4 months.
Please pay some attention to it i have message to you previously but u don't notice to it. What should i do.
My employment id rjbm[protected]# my mobile no. Is 9928333# ridhi prasad sharma

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process. I have done payment. Now on e-kyc aadhar verification process page i receive the same stupid message 'your request cannot be processed, please try after sometime.' even though i do recieve the otp on aadhar registered mobile. Since i get the error page not the one where i can enter the otp, i am stuck from last month or so. E-services should make your life easy but it seems i have to wait a year or so to get my pan card via online paperless services. When you mail them, they reply after a month or so. This is not what is expected from the said agency. Kindly look into the matter

Details:
Token no: [protected]
Shabir ahmad bhat

I have lossed my pan card and alredy applied for issue of duplicate pan card on 10.03.2018 through online mode.

Sent the signed copy of acknowledgement to nsdl centre, they are saying that form is old one

Ackn no - n-[protected]
Pan no - aadch7493j

Yet not received my pan card. Pls send asap on below mention address harshal solar power private limited, 1, vivekanand nagar, shailendra nagar road, raipur

Dear sir,
I have applied for a new pan card in the name of aabha devi which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: aabha devi
Acknowledgement number: [protected]
Date of dispatch :11-aug-2017
Mobile no: [protected]
Mail id :[protected]@gmail.com

Hello
I have applied for name correction in PAN after my wedding by Agent .Mr. Rathod contact no is [protected]
He has taken 600 rs for PAN correction
then after insted of name coorection PAN department have provided me new PAN card with new nummber which is not reqiored at all
and its not at all my mistake\
That new PAN card no is HCLPS8789E
now i have two pan card one PAN no is DDFPS5359B name with "FORAM KALPESHKUMAR SUKHADIYA" another is HCLPS8789E name with" FORAM RUCHIR SHAH"

Now i have decided to surrender my new pan HCLPS8789E bcz i dont have any use of that so i would like to surrender that to IT Department

so i went to IT deprtment of ahmedabad Nehrunagar branch and discussed about all issue they have guided me that first of all i should have applied for PAN correction then I can surrender this PAN

So now this time i have decided to go with NSDL online service

i have applied for name coorection in PAN DDFPS5359B with acknowledgement number [protected]

after 3 months NSDL have replied me with some reuirements

now i have mailed them all require documents they have also reffered all documents and esclate my issue with IT department

now i have surrender my PAN HCLPS8789E to IT Department

afterwords i have called TIN / NSDL many times for my PAN but they are not providing me PAN

Issue is pending at IT Desk They are not giving information to NSDL about my suurender letter or surrender of my PAN HCLPS8789E

SO now complaint is only for IT department why they are not working

i have surrender my PAN to them on the date of 03 november 2017 PAN HCLPS8789E

You can also see that this PAN number is still shown as active what our IT department is doing just getting bribe and salery

i want my PAN no DDFPS5359B by name correction FORAM KALPESHKUMAR SUKHADIYA to FORAM RUCHIR SHAH

as you can also aware that without pan my all works are pending
please help me