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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 140

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G
gopal h r
from Mumbai, Maharashtra
Mar 12, 2018
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Address: Mumbai City, Maharashtra, 400053

I think out of the three things (Trees / footpaths or dogs) u have to get rid of these because its all watage to human resources. 1. Footpaths should be only on one side and other side should be fixed parking like in go streets aslo parking areas should be coloured with red tiles so that common public should know. There are many areas like model town andheri west who have installed no parking which means government road belongs to them
2. Dogs are really creating a mess biting all bikers and running after them which creates accidents dogs should be compulsarily adopted by the people who oppose bmc dog killings
3. Unwanted trees should be cut down and new trees should be planted near gardens schools n hospitals only
All these are necessary because there should be wider roads with lesses turns to save petrol
Mar 14, 2019
Complaint marked as Resolved 
No improvement
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
I apply pan card my acknowledgement no. [protected] pan card 4th feb 2018 by speedpost no. Ea[protected]in but my pan card is not dispatch my home 12feb receive 8;24am amritsar gpo and same day 6;40pm send the speedpost to nsdl pune they ask address is not mention the post so we send to nsdl please heip
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    navenrockz
    from Hyderabad, Telangana
    Mar 12, 2018
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    Address: Hyderabad, Andhra Pradesh, 500013

    I tried the pan application through the nsdl website and selected the e-sign aadhar verification process.

    The payment got deducted and it took me to the aadhar verification process.
    it kept saying 'your request cannot be processed, please try after sometime.

    Tried to reach nsdl through official contact center, but no response.
    Please the futher steps to complete the process or advise for the payment refund made...

    My token no is: [protected]
    Email: [protected]@gmail.com
    Dob: 07/02/1986

    Please resolve my problem
    Apr 16, 2018
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Mar 16, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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      N
      nvalai
      from Chennai, Tamil Nadu
      Mar 12, 2018
      Resolved
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      Address: Chennai, Tamil Nadu, 600037

      We have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]. I have been trying to provide ekyc for my aadhaar card and every time it says "your request can not be completed now. Please try after sometime" request you to look into this as resolve. My online payment is made through karur vysya bank and the reference no is "lkvb[protected]-nsdlpan-[protected]'

      We have done this on 10th of march 2018

      Request you to resolve at your earliest

      Valayapathi shruthi

      Mobile no.[protected]

      E mail - [protected]@gmail.com
      Apr 18, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
      I Have applied for On Line Correction in PAN Card application and had completed paying through ONLINE. My PAN Application Token no is [protected].

      I have been trying to provide eKYC for my Aadhaar card and also submitted OTP two times received for aadhar verification, but every time following message is coming

      Exception in generating Esign User PDF inside EsignController for token no. [protected]

      PLEASE HELP TO RESOLVE THIS ISSUE IMMEDIATELY. AS I HAVE ALREADY MADE THE PAYMENT TO NSDL..

      THANKS
      NIRMALA
      NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
      Verified Support
      Dear Nirmala,

      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
      I Have applied for On Line Correction in PAN Card application and had completed paying through ONLINE. My PAN Application Token no is [protected]

      I have been trying to provide eKYC for my Aadhaar card and also submitted OTP two times received for aadhar verification, but every time following message is coming

      Exception in generating Esign User PDF inside EsignController for token no [protected]

      PLEASE HELP TO RESOLVE THIS ISSUE IMMEDIATELY. AS I HAVE ALREADY MADE THE PAYMENT TO NSDL..

      Thanks
      Elsamma Chacko

      online pan card registration - ekyc - unable to compile - token no. 0020531565 - Comment #3077898 - Image #0
      Hi

      after doing the payment and authenticating the aadhar details i am getting the below error

      Exception in generating Esign User PDF inside EsignController for token no [protected]

      Kindly help
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        M
        mrvinaykataria
        from Delhi, Delhi
        Mar 12, 2018
        Resolved
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        Address: Gurgaon, Haryana, 122001

        Dear Sir,
        I have applied for a new PAN Card in the name of JAGBIR BHARAT GAS which dispatched on 28 october 2017. I didn't receive the PAN Card as our local Post Man is a very irregular person and didn't reached our address. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to pAN office again.I have already done with verification by post office and will receive it if you can send it again.

        Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

        Applicant Name: Vinay kataria ( Jagbir Bharat gas)
        PAN Number: AANFJ5902H
        dispatched Date: 28 oct 2017
        Mobile NO: [protected]
        air way bill no- EA[protected]IN
        +1 photos
        Apr 20, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Mar 16, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Vinay,

        Your PAN card is dispatched through Speed Post on 28-Oct-2017 vide AWB No. EA[protected]IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
        My pand card not received by india speed Post.RE: I AM DEBABRATA DAS MY PAN Application - ack. No.N-[protected] .Speed post / Registered post vide EM No. – EA[protected]IN .From Tripura .Dhalai.Pin 799278.kamalpur.salema.purbaDulachara.
        NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
        Verified Support
        As per the response received from Postal Department, your PAN card delivered on March 7, 2018.We request you to kindly contact your nearest Post office for further information.
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          M
          mo. tab.
          from Hyderabad, Telangana
          Mar 12, 2018
          Resolved
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          pan card applied by ekyc but still pending

          Acknowledgment Number : [protected]
          Name : ABDUL KHADAR
          Category : Individual

          Status :
          Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

          THIS STATUS IS SHOWING SINCE LAST TWO WEEKS, WHEN I CALLED CUSTOMER CARE THEY ASKED ME THAT WETHER APPLIED PAN BEFORE THIS, , , I ANSWERED I HAVE NOT APPLIED ANY...
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          OMKAR UDAWANT
          from Shahapur, Maharashtra
          Mar 12, 2018
          Resolved
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          Resolved

          Sir/madam,

          I have applied for new pan card on 10th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

          "thank you for using online facility for pan application.

          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

          But when i checked my application status today, it was shown "sorry, no record found."

          Please check my application

          Thanking you
          Omkar udawant
          Mar 13, 2018
          Complaint marked as Resolved 
          They have processed my application and pan card will be delivered to my address.
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Mar 06, 2018
          tgupta07's response
          Hi,

          I created a eNPS account and I received the PRAN number as well on my registered eMail.

          When I tried to reset iPIN online, it says — pran not found in database. So because of this I'm unable to reset my password.

          Also I'm unable to make subsequent payment because of IPIN issue.

          Could you help me in this regard please?

          Regards,
          Tarun
          Verified Support
          Mar 14, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Omkar,

          Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
          Verified Support
          Mar 23, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Tarun,

          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
          Sir,
          I applied for new PAN card as I lost my PAN card. But it got returned undelivered due to insufficient address. Kindly send it to below-mentioned address. Kindly help me.Thank you.

          Name-Sandeep Kumar
          Acknowledgment Number-[protected]
          Address-1A/2D, Jairampur Patpar, Rajrooppur, Allahabad, Uttar Pradesh-
          211011.
          NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
          Verified Support
          Kindly provide us with your Acknowledgement number to check & resolve your grievance.
          NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
          Verified Support
          Dear Sandeep Kumar,

          Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'.

          The same has been re-dispatched on 14-Mar-2018 by Speed Post vide airway bill no. EA832671962IN.
          Hi,

          I created a eNPS account and I received the PRAN number as well on my eMail.

          When I tried to reset iPIN, it says — pran not found in database.

          Could you help me in this regard please?

          Regards,
          Tarun
          NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
          Verified Support
          Dear Tarun,

          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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            S
            Suresh Kattempudi
            from Hyderabad, Telangana
            Mar 12, 2018
            Resolved
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            Hi,

            I m facing so many issues with nsdl nps account opening, i m sad to say i m using our indian portals. Being indian i feel very bad.

            Please correct the sites properly which are online or use manual methods.

            I m applying pran via site, it says a. P for pin -500033 where as it should be telangana. Due to this bank rejected and i m not able open my pran.

            Please return my 500/- amount as my account got frozen due to this.
            +1 photos
            Apr 25, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Mar 15, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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              P
              pawanmku
              from Hosur, Tamil Nadu
              Mar 12, 2018
              Resolved
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              Resolved

              Sir/madam,

              I have applied for new pan card on 11'th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

              "thank you for using online facility for pan application.

              If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

              But when i checked my application status today, it was shown "sorry, no record found."

              Please check my application asap, its urgent.

              Thanking you
              Richa mishra
              Apr 14, 2018
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Mar 13, 2018
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Richa,

              Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for further processing. We are following up with ITD for earliest resolution
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                T
                Thousif Syed
                from Coimbatore, Tamil Nadu
                Mar 11, 2018
                Resolved
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                Address: 600053
                Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                Hi,

                I have made an application for changes in pan card. I have successfully made the payment too. After receiving the otp and entering it, i receive an error:

                Your request could not be processed. Please try after sometime.

                I want to complete the application process for receiving the corrected pan card. Kindly help.

                Regards,
                Thousif.
                +1 photos
                Apr 17, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2018
                NSDL e-Governance Infrastructure Customer Care's response
                To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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                  R
                  rahul bhalavi
                  from Korba, Chhattisgarh
                  Mar 11, 2018
                  Resolved
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                  Resolved

                  Sir,
                  I have applied online for new pan card issue. During online my transaction was completed. Transaction no.[protected] date: 09/03/2018. But during fee payment by net banking the transaction was completed sucessful showing my sbi saving account deducted rs.120.62 to transfer inb national securities depos nat_sec payments transaction ref no lsbi[protected]igadbrbps0 transfer to 120.62 by state bank internet banking.
                  My transaction was completed but i can't get acknowledgement number and application copy for dispatched purpose. Days. Now what i have to do i have paid but it is showing that it is not paid. So kindly please resolve my issue.
                  My tokan no. Is [protected]
                  Apr 14, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Rahul,

                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                    S
                    Santhavijayan
                    Mar 11, 2018
                    Resolved
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                    Resolved

                    Address: 600077

                    Sir, i register nps on 11 mar 2018. Acknowledgement id : 11491072. I was paid the initial amount of 10000 /- through icici bank. I got pran[protected]. When i try to use the pran for generation of password it shows the error - "pran not found in database". Please resolve the issue and active my pran[protected]
                    I was filled in fatca : - us person - no, but it was appear in the form yes. I am not able edit that also.
                    Any mandatory to submit cancellation cheque, i was not done the time of registation
                    +1 photos
                    Apr 19, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Mar 07, 2018
                    solanki jaydip v's response
                    Please reply me by email
                    Mar 07, 2018
                    solanki jaydip v's response
                    Ok
                    Mar 09, 2018
                    Girish GN's response
                    please refound
                    Verified Support
                    Mar 15, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                    Sir,

                    I have applied for New Pan card wide Token No : [protected]. The Amount is deducted from my SBI A/c. It is showing nothing My Transaction Ids : LSBI[protected]IGADALSOC9 and LSBI[protected]IGADKSZJ8. So PLease kind request on you to refund my amount.

                    pran not found in database - 110102298641 - Comment #3035660 - Image #0
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    Dear Girish,

                    To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                    My case is not resolved. NSDl is asking for fresh application/change request form to deliver my pan card.

                    pran not found in database - 110102298641 - Comment #3035724 - Image #0
                    pran not found in database - 110102298641 - Comment #3035724 - Image #1
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                    Verified Support
                    Dear Shivansh,

                    Your PAN card is dispatched through Speed Post on 17-Nov-2017 vide AWB No. EA899406567IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
                    My pran KIT[protected] was sent by mistake to obc comission gandhinagar by nsdl
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
                    Verified Support
                    Dear Jaydip,

                    This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                      Ravi Rupela
                      from Mumbai, Maharashtra
                      Mar 10, 2018
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                      Dear sir/ma'am,

                      I have applied new pan card request for my mother, but it got returned and mentioned undelivered. I request you to re dispatch the pan card as we need to link it with pf bank account at earliest. My mother is now staying with me at below address so request you to dispatch the card at:-

                      Puja omprakash rupela
                      E-303, satkar avenue,
                      Near naroda railway crossing,
                      Naroda, opp. Ruby auto,
                      Ahmedabad, gujarat - 382340

                      Applicant name:- pujaben omprakash rupela
                      Pan card number:- ckxpr7926k
                      Application coupan no:- u[protected]
                      +1 photos
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                        chinni_chinni
                        from Hyderabad, Telangana
                        Mar 10, 2018
                        Resolved
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                        your request could not be processed. please try after sometime.

                        I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
                        The payment got deducted and it took me to the aadhaar verification process.

                        But the otp page is not coming, even otp is already received on mobile.

                        Please refund my money, which was already paid.

                        Token number for this application is [protected]...
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                        cosmo10
                        from Mumbai, Maharashtra
                        Mar 9, 2018
                        Resolved
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                        Resolved

                        I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
                        Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
                        Now its been over a month but neither the refund has come nor e-kyc has completed.
                        Please refund my money. Details are given below:
                        Token no. [protected]
                        Dob: 28/08/1995
                        Name :kumar sambhav
                        E mail:[protected]@gmail.com
                        Apr 19, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 13, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                          Muthu2694
                          from Chennai, Tamil Nadu
                          Mar 9, 2018
                          Resolved
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                          Resolved

                          Dear sir,
                          My pan card has been returned to pan office in mumbai due to "consignee's address incomplete/ landmark needed".
                          Earlier i was in tirupur but i have now come to chennai due to personal reasons.
                          Hence, kindly re dispatch the pan card to below address:
                          56, 1st floor, thirumalai pillai road,
                          T. Nagar, chennai-600017.
                          Landmark: near kamarajar illam.
                          Details:
                          Pan: bkspv7815d
                          Ack number: [protected]
                          Apr 24, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 13, 2018
                          NSDL e-Governance Infrastructure Customer Care's response
                          Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 08-Mar-2018 by Registered/Speed Post** vide airway bill no. EA[protected]IN.
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                            V
                            vivek0889
                            from Hyderabad, Telangana
                            Mar 9, 2018
                            Resolved
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                            Resolved

                            Address: 801505

                            I applied for PAN card for my wife almost 1 year back for income tax purpose, My Acknowledgment Number is [protected]. When I am checking status on tin.tin.nsdl.com it is showing "Your application is under process at Income Tax Department." from past 1.5 years. I am frustrated and there is no way to check the exact status and to know why it got stuck. Please help me in getting the exact status.
                            Apr 19, 2018
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 13, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Vivek,

                            Kindly provide us with your PROPER 15 digit Acknowledgement number to check & resolve your grievance.
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                              A
                              azeezur
                              from Hyderabad, Telangana
                              Mar 8, 2018
                              Resolved
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                              Resolved

                              Address: Kurnool, Andhra Pradesh, 518501

                              Sir i have placed for my pancard in dec2017 its been 2months till now i didnt recievd my pancad ..when i went through nsdl website its showing Your application is under process at Income Tax Department. pls i need my pancard very urgent

                              Acknowledgment Number : [protected]
                              Name : MOHAMMAD AZEEZ UR RAHAMAN BANAGANAPALLI
                              Category : Individual
                              Status :
                              Your application is under process at Income Tax Department.

                              thanking you, sir.
                              Apr 25, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 13, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN application is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. For further details, kindly write us at [protected]@nsdl.co.in
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                                poonam_a56
                                from Noida, Uttar Pradesh
                                Mar 8, 2018
                                Resolved
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                                Website: www.egov-nsdl.co.in

                                I have applied for PAN Card online correction with option E-sign via Aadhaar.
                                The form was submitted successfully with correct details, I received my temporary token no. and payment was made by Internet banking. My money Rs115 was successfully deducted. But I did not receive OTP for AADHAAR authentication. Please help me in resolving this issue.
                                I want my money to be refunded.

                                My Temporary Token No. [protected]
                                +1 photos
                                Apr 21, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 13, 2018
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Poonam,

                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                  Kalika Shukla
                                  from Mumbai, Maharashtra
                                  Mar 8, 2018
                                  Resolved
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                                  Address: Satna, Madhya Pradesh, 485446

                                  Res. Sir, my name - kalika, father name - laxmiprasad, surname - shukla, dob[protected], sir my pran card no & pran card no is not being received so, i request to you please send my pran card.

                                  The pran card was applied in the month of august 2017.

                                  Request you to look into the matter and revert with the status of my pran card.

                                  My address - 28, thakuran tola, gram - rajapur, post rajapur.
                                  Tahsil - nagod, district - satna, madhya prdesh - 485446.
                                  Apr 15, 2018
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 12, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Kalika,

                                  This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                  There is a message showing -"Your request can not be processed please try after some time" everytime i am entering otp to verify my adhar.
                                  My money is also get deducted and i m stuck at that step from last 2 weeks please solve my problem as soon as possible.
                                  Token no. -[protected]
                                  E-mail:[protected]@gmail.com
                                  NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
                                  Verified Support
                                  To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
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                                    Sam247
                                    from Patna, Bihar
                                    Mar 8, 2018
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                                    Respected sir/mam,

                                    Hello, myself anish sharma, my father was an ex-serviceman from assam rifles, he is in rip in the month of jan 2018 dated 13th january. I have tried so many time to be in touch with your contact number, it is ringing but their is no response from your side. Kindly requesting you to please provide me your best contact number, so that i can be reach to you and clear my problems, or you can also contact me through mail i. E [protected]@gmail.com or mobile no. [protected].

                                    Please do the needful.

                                    Yours sincerely
                                    Anish sharma
                                    [protected]
                                    Assam Rifles customer support has been notified about the posted complaint.
                                    Dear Anish,

                                    This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that the status of your query/grievance has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                    Sair i m sanjit Hazra. Sair I like foze bahani .to sair Asam raifal GD apply karna chati hi to sair kayca apply keru...off line na online . online to nahi ho raha hi... sarvar problem...keys keru...?...
                                    VILL DONGRA, P.O BARAH, P.S NANOOR, DIST BIRBHUM,
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