NSDL e-Governance Infrastructure Complaints & Reviews

Address: Hoshiarpur, Punjab

I applied for the pan card approx 2days before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page.. But please note that i proceed the process correctly..

Apr 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Ernakulam, Kerala, 683585

I applied for pan card through nsdl website via online on 10th march 2018, and made a payment of rs 115.90. But after this process i cant continue with e-kyc or e-sign. The message displayed as "your request can't be processed, please try after sometime".

Name : seema mohanan
Token number : [protected]
Date of birth : 06/02/1973
Email id : [protected]@cognitiveadvisory.com

Apr 16, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Mumbai City, Maharashtra

Website: nsdl.co.in

I used nsdl website to apply pan card. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.118.90 using my debit card. My balance was deducted from the bank on 31/10/2017 but aadhar verification was not completed due to not receiving any otp on my registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." but its been more than 4 month but i still did not got the refund. I can show my account statement if you want. Plz refund my money.

Apr 25, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Mar 23, 2018

Updated by siba9658 I gave everything on e-mail but still didn't got refund

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I tried to fill the pan application through the NSDL website and selected the e-kyc aadhar verification process.
The payment got deducted, it took me to Continue with e-Sign/e-KYC and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 15/01/1990

Kindly look into this issue. If not make arrangements to refund the amount that was deducted from the bank.

Apr 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, reach us on [protected]@nsdl.co.in

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U

umesh krish

from Mundi, Madhya Pradesh

Mar 16, 2018

I have find my pran no. through pay slip but don't find pran kit, t-pin or i-pin. My pran no.is[protected].please kindly reissue pran kit and send my postal address. Thanks

Umesh Singh Uike
S/o P.S.Uike

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NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

Dear Umesh,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Mumbai City, Maharashtra, +91

Website: www.onlineservices.nsdl.com

I applied for new pan after filling the details and payment it asks us to verify the ekyc/esign, some times after i did not get any otp. Once i checked my application it said your application could not processed what to do?

My details are as follows,
Token number: [protected]
Date of birth : 27/02/1999
Email : anandbk. [protected]@gmail.com
Transcation number : 027649

Please resolve issue as soon as possible because i need pan card urgently.

Apr 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 13, 2018

Updated by kiranbk I called helpline but they unable to response my complaint, they cut the call.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Kiran,

The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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E

Epuru Suresh babu

from Hyderabad, Telangana

Mar 13, 2018

SURPRISE!!

While tried to create ipin, system is showing an error message 'PRAN not found in database'.

While tried to register grevienve at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. showing an error message "Please enter valid PRAN".

Acknowledgement No : 11482598

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NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Dear sir/madam,
I have applied new pan card for my parents on 11/3/2018 through e-kyc. I have completed aadhar verification and payment successfully.
However when i track aplication using 15 digit acknowledgement numbers, it says no record found.
Kindly look into the issue.
Acknowledgement numbers are:
N-[protected] - eregala lakshmamma
N-[protected]-eregala sudershan reddy

Thanks,
E. Srinivas

Apr 17, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear E. Srinivas,

Your PAN application vide ack num - [protected] is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. For further details, kindly write us at [protected]@nsdl.co.in . Your PAN application vide Ack Num - [protected] is processed by NSDL and send to Income Tax Department for Allotment of PAN.

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S

suyogkale

from Pune, Maharashtra

Mar 13, 2018

I have successfully completed the Individual Pension Account opening process using eNPS.The Permanent Retirement Account Number (PRAN) alloted is[protected].

But when I try to generate password It giving an error: PRAN not found in database

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NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

Dear Suyog,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

S

Sukhdevhabri

from Rohtak, Haryana

Mar 13, 2018

Respected sir
i applied for pan yet not received the pan after allotment and all process is completed
[protected]

Reply

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Your PAN card is dispatched through Speed Post on 20-Dec-2017 vide AWB No. EA597833564IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.

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You have blocked my cpse etf shares for 3 years under rgess fy -16/17, but i have never requested you for it. I even didn't claimed any tax benefit under rgess for fy -16/17, i have claimed it in fy -15/16 for which i purchased psu stocks (Bhel, ongc and ntpc) and will hold them for 3 years. I request you to please unblock them.

Below is response from my bank :-
In demat account in3x549 52xx3255 isin inf4xxm01133 ' reliance mutual fund ' was blocked for the reason ' rgess fy -16/17 ' on march 06, 2018 by nsdl.

Thanks,
Animesh
Ph. - [protected]
Email id - animeshpandey.[protected]@gmail.com
Pan :- bcspa2528j

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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S

Sukhdevhabri

from Rohtak, Haryana

Mar 13, 2018

Respected sir
i have not received pan till now i need this [protected]

Reply

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Your PAN card is dispatched through Speed Post on 20-Dec-2017 vide AWB No. EA597833564IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.

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Address: Mumbai City, Maharashtra, 400053

I think out of the three things (Trees / footpaths or dogs) u have to get rid of these because its all watage to human resources. 1. Footpaths should be only on one side and other side should be fixed parking like in go streets aslo parking areas should be coloured with red tiles so that common public should know. There are many areas like model town andheri west who have installed no parking which means government road belongs to them
2. Dogs are really creating a mess biting all bikers and running after them which creates accidents dogs should be compulsarily adopted by the people who oppose bmc dog killings
3. Unwanted trees should be cut down and new trees should be planted near gardens schools n hospitals only
All these are necessary because there should be wider roads with lesses turns to save petrol

Mar 14, 2019

Complaint marked as Resolved

No improvement

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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N

Neetu Ram

from Mohali, Punjab

Mar 13, 2018

I apply pan card my acknowledgement no. [protected] pan card 4th feb 2018 by speedpost no. Ea[protected]in but my pan card is not dispatch my home 12feb receive 8;24am amritsar gpo and same day 6;40pm send the speedpost to nsdl pune they ask address is not mention the post so we send to nsdl please heip

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Address: Hyderabad, Andhra Pradesh, 500013

I tried the pan application through the nsdl website and selected the e-sign aadhar verification process.

The payment got deducted and it took me to the aadhar verification process.
it kept saying 'your request cannot be processed, please try after sometime.

Tried to reach nsdl through official contact center, but no response.
Please the futher steps to complete the process or advise for the payment refund made...

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 07/02/1986

Please resolve my problem

Apr 16, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Chennai, Tamil Nadu, 600037

We have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]. I have been trying to provide ekyc for my aadhaar card and every time it says "your request can not be completed now. Please try after sometime" request you to look into this as resolve. My online payment is made through karur vysya bank and the reference no is "lkvb[protected]-nsdlpan-[protected]'

We have done this on 10th of march 2018

Request you to resolve at your earliest

Valayapathi shruthi

Mobile no.[protected]

E mail - [protected]@gmail.com

Apr 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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K

kaushni

from Pune, Maharashtra

Mar 13, 2018

I Have applied for On Line Correction in PAN Card application and had completed paying through ONLINE. My PAN Application Token no is [protected].

I have been trying to provide eKYC for my Aadhaar card and also submitted OTP two times received for aadhar verification, but every time following message is coming

Exception in generating Esign User PDF inside EsignController for token no. [protected]

PLEASE HELP TO RESOLVE THIS ISSUE IMMEDIATELY. AS I HAVE ALREADY MADE THE PAYMENT TO NSDL..

THANKS
NIRMALA

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NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Dear Nirmala,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

9

91sreejith

from Ernakulam, Kerala

Apr 24, 2018

I Have applied for On Line Correction in PAN Card application and had completed paying through ONLINE. My PAN Application Token no is [protected]

I have been trying to provide eKYC for my Aadhaar card and also submitted OTP two times received for aadhar verification, but every time following message is coming

Exception in generating Esign User PDF inside EsignController for token no [protected]

PLEASE HELP TO RESOLVE THIS ISSUE IMMEDIATELY. AS I HAVE ALREADY MADE THE PAYMENT TO NSDL..

Thanks
Elsamma Chacko

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D

daljeet.h

from Mumbai, Maharashtra

May 6, 2018

Hi

after doing the payment and authenticating the aadhar details i am getting the below error

Exception in generating Esign User PDF inside EsignController for token no [protected]

Kindly help

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Address: Gurgaon, Haryana, 122001

Dear Sir,
I have applied for a new PAN Card in the name of JAGBIR BHARAT GAS which dispatched on 28 october 2017. I didn't receive the PAN Card as our local Post Man is a very irregular person and didn't reached our address. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to pAN office again.I have already done with verification by post office and will receive it if you can send it again.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Vinay kataria ( Jagbir Bharat gas)
PAN Number: AANFJ5902H
dispatched Date: 28 oct 2017
Mobile NO: [protected]
air way bill no- EA[protected]IN

Apr 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Vinay,

Your PAN card is dispatched through Speed Post on 28-Oct-2017 vide AWB No. EA[protected]IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.

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1

123debabrata

from Delhi, Delhi

Mar 13, 2018

My pand card not received by india speed Post.RE: I AM DEBABRATA DAS MY PAN Application - ack. No.N-[protected] .Speed post / Registered post vide EM No. â€“ EA[protected]IN .From Tripura .Dhalai.Pin 799278.kamalpur.salema.purbaDulachara.

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NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

As per the response received from Postal Department, your PAN card delivered on March 7, 2018.We request you to kindly contact your nearest Post office for further information.

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Acknowledgment Number : [protected]
Name : ABDUL KHADAR
Category : Individual

Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

THIS STATUS IS SHOWING SINCE LAST TWO WEEKS, WHEN I CALLED CUSTOMER CARE THEY ASKED ME THAT WETHER APPLIED PAN BEFORE THIS, , , I ANSWERED I HAVE NOT APPLIED ANY PAN BEFORE THIS, THEN THEY TOLD THAT YOUR PROBLEM WILL BE VERIFIED AND RESOLVED WITHIN A WEEK.. AFTER A WEEK ALSO IT IS NOT SOLVED,

I WANT URGENT PAN NUMBER, , , PLEASE DO THE NEEDFUL
AND SOLVE MY PROBLEM, AS EARLY AS POSSIBLE.

THANK YOU

Apr 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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Sir/madam,

I have applied for new pan card on 10th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Omkar udawant

Mar 13, 2018

Complaint marked as Resolved

They have processed my application and pan card will be delivered to my address.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 06, 2018

tgupta07's response Hi,

I created a eNPS account and I received the PRAN number as well on my registered eMail.

When I tried to reset iPIN online, it says — pran not found in database. So because of this I'm unable to reset my password.

Also I'm unable to make subsequent payment because of IPIN issue.

Could you help me in this regard please?

Regards,
Tarun

Verified Support

Mar 14, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Omkar,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

Verified Support

Mar 23, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Tarun,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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S

skb201211

from Delhi, Delhi

Mar 12, 2018

Sir,
I applied for new PAN card as I lost my PAN card. But it got returned undelivered due to insufficient address. Kindly send it to below-mentioned address. Kindly help me.Thank you.

Name-Sandeep Kumar
Acknowledgment Number-[protected]
Address-1A/2D, Jairampur Patpar, Rajrooppur, Allahabad, Uttar Pradesh-
211011.

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NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Dear Sandeep Kumar,

Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'.

The same has been re-dispatched on 14-Mar-2018 by Speed Post vide airway bill no. EA832671962IN.

T

tgupta07

from Delhi, Delhi

Mar 12, 2018

Hi,

I created a eNPS account and I received the PRAN number as well on my eMail.

When I tried to reset iPIN, it says â€” pran not found in database.

Could you help me in this regard please?

Regards,
Tarun

Reply

NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

Dear Tarun,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Hi,

I m facing so many issues with nsdl nps account opening, i m sad to say i m using our indian portals. Being indian i feel very bad.

Please correct the sites properly which are online or use manual methods.

I m applying pran via site, it says a. P for pin -500033 where as it should be telangana. Due to this bank rejected and i m not able open my pran.

Please return my 500/- amount as my account got frozen due to this.

Apr 25, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€Â. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/madam,

I have applied for new pan card on 11'th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application asap, its urgent.

Thanking you
Richa mishra

Apr 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Richa,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for further processing. We are following up with ITD for earliest resolution

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Address: 600053

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi,

I have made an application for changes in pan card. I have successfully made the payment too. After receiving the otp and entering it, i receive an error:

Your request could not be processed. Please try after sometime.

I want to complete the application process for receiving the corrected pan card. Kindly help.

Regards,
Thousif.

Apr 17, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Sir,
I have applied online for new pan card issue. During online my transaction was completed. Transaction no.[protected] date: 09/03/2018. But during fee payment by net banking the transaction was completed sucessful showing my sbi saving account deducted rs.120.62 to transfer inb national securities depos nat_sec payments transaction ref no lsbi[protected]igadbrbps0 transfer to 120.62 by state bank internet banking.
My transaction was completed but i can't get acknowledgement number and application copy for dispatched purpose. Days. Now what i have to do i have paid but it is showing that it is not paid. So kindly please resolve my issue.
My tokan no. Is [protected]

Apr 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Rahul,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 600077

Sir, i register nps on 11 mar 2018. Acknowledgement id : 11491072. I was paid the initial amount of 10000 /- through icici bank. I got pran[protected]. When i try to use the pran for generation of password it shows the error - "pran not found in database". Please resolve the issue and active my pran[protected]
I was filled in fatca : - us person - no, but it was appear in the form yes. I am not able edit that also.
Any mandatory to submit cancellation cheque, i was not done the time of registation

Apr 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 07, 2018

solanki jaydip v's response Please reply me by email

Mar 07, 2018

solanki jaydip v's response Ok

Mar 09, 2018

Girish GN's response please refound

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Mar 15, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€Â. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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G

Girish GN

from Vijayawada, Andhra Pradesh

Mar 12, 2018

Sir,

I have applied for New Pan card wide Token No : [protected]. The Amount is deducted from my SBI A/c. It is showing nothing My Transaction Ids : LSBI[protected]IGADALSOC9 and LSBI[protected]IGADKSZJ8. So PLease kind request on you to refund my amount.

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NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Dear Girish,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

S

Shivansh10m

from Delhi, Delhi

Mar 12, 2018

My case is not resolved. NSDl is asking for fresh application/change request form to deliver my pan card.

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NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Dear Shivansh,

Your PAN card is dispatched through Speed Post on 17-Nov-2017 vide AWB No. EA899406567IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.

S

solanki jaydip v

from Kathor, Gujarat

Mar 12, 2018

My pran KIT[protected] was sent by mistake to obc comission gandhinagar by nsdl

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NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

Dear Jaydip,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Dear sir/ma'am,

I have applied new pan card request for my mother, but it got returned and mentioned undelivered. I request you to re dispatch the pan card as we need to link it with pf bank account at earliest. My mother is now staying with me at below address so request you to dispatch the card at:-

Puja omprakash rupela
E-303, satkar avenue,
Near naroda railway crossing,
Naroda, opp. Ruby auto,
Ahmedabad, gujarat - 382340

Applicant name:- pujaben omprakash rupela
Pan card number:- ckxpr7926k
Application coupan no:- u[protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.

But the otp page is not coming, even otp is already received on mobile.

Please refund my money, which was already paid.

Token number for this application is [protected]...

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NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 140

e-kyc failed error

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pan application - no response

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its been 4 months but i still did not got my refund

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pan card application 'your request cannot be processed, please try after sometime

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esign/ekyc failed

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"sorry no record found" error while tracking the status of the pan card.

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nsdl blocked selling of my stocks

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unnecessary infra

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tin nsdl - your request cannot be processed, please try after some time. error

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online pan card registration - ekyc - unable to compile - token no. 0020531565

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I m complaining about delivery of my pan card

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pan card applied by ekyc but still pending

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pan card application for application number 881052100236416

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unable to open pran account

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with e-sign/ekyc applied pan application status shows no record found

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pan correction application error

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unsuccessful payment

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pran not found in database - 110102298641

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re dispatch of pan card - pujaben omprakash rupela

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your request could not be processed. please try after sometime.

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