NSDL e-Governance Infrastructure Complaints & Reviews

Dear sir/ madam,

I have applied for pan card with token no.-[[protected]] through e-kyc/e-sign option. After the payment, my aadhar verification went failed and the screen showed the below message.

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days."

It has been 20 days this happened and still now i haven't got my refund. I called the customer care many times but they didn't answer my call. Please refund my money as soon as possible.

My payment details are attached below for your perusal.

Token no: [protected]
Mail id: alimd.[protected]@gmail.com

I have applied for pan card correction on 25th february 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using ensign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found." i have done for 3 time every time website problems.. Final i got acknowledgement number [protected].. But when i check its showing no records found..

Anurag narayan reddy

Dear sir/madam,

I apply online for new pan card registration of my friend on nsdl website.

https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I use e-kyc option for aadhar verification. I have debited rs. 115.90 from my andhra bank debit card. My new pan card registration fee deducted from my account but due to technical problem in e-kyc of aadhar varification of mobile no. & registraion. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." but i don't receive any message of refund payment of pan card registration fee until now.

Applicant name: laxmi narayan singh
Father's name: sh. Narshi singh
Temporary token no. : [protected]
Payment date: 21 feb 2018
Debited amount : rs. 115.90

Please help us for refund payment pan card registration fee

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.115.20 using my debit card. My balance was deducted from the bank on 23/02/2018 but aadhar verification was not completed due to my information was not matched with addhar card and there after my application form was cancelled.

Respectively i want to bring it in your kind information that my pran account number is[protected] i want to change my previous mobile number +[protected] used in pran account. Now i want to update this mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness

Dear Sir,
I have applied for a new PAN Card in the name of Aasma Khanam which dispatched our address in February 2017. I couldn’t receive the PAN Card as I was out of town and the post man didn't came till my house and then it was returned back to the office without any information.

Therefore, I request you to resend my PAN Card to my current address and I mentioned our details below.

Name: Aasma Khanam
Acknowledgment number: N[protected]
Address: I.G. HALL, DIGGI ROAD, ALIGARH, U.P.
Phone no.: [protected]

My wife has applied for correction in her pan card as the dob was a mismatch from what is mentioned in the aadhar card. Due to this she is unable to update her pan with aadhar card details. Please help us out before the time is passed to update the same against pan card.

Acknowledgment # n-[protected]

Please let us know in case this application requires any extra details as we were not informed about any of that.

Hi,

I trying to change my wife name in PAN through tin.nsdl.com by choosing e-kyc\e-sign option. I have done all necessary steps and attached required documents in site, paid the fee. post payment the next step is verification: i am receiving OTP and unable to go for next step to enter the same i mean to say the site is showing me the error message that " You Process Could not process. Please try after some times"
Regarding this i have mailed and spoke with customer care for 10 times but no proper response from them. I really fed up for this task and from 15 days i am taking follow up from them.
Hope this step would make sound good for my concern.

Thanks in Advance for positive response.

Token number: [protected]
e-mail: [protected]@gmail.com
Dob:[protected]

Dear nsdl

We aspire apparels have applied for pan card correction for address change (Pan number – abcfa271f) and our card was dispatched through blue dart with airway bill no – [protected].
But the same was not intimated by bluedart and no one had called or arrived at our address for delivering the same.
Thus we request you to resend the pan card to the following address.

Aspire apparels
3/1-62, m. S. Garden,
Poombukar nagar east,
Palladam road,
Tirupur - 641604,
Tamil nadu

Contact numbers – [protected], [protected]
Email id – [protected]@gmail.com

Have attached the address proof copy fyr.

Regards
Nanda kumar. S
Aspire apparels.
[protected].

Sir

I have account in atal pension yojna (Apy) opened in 15 july 2015 and regularly contributing to it through my bank account but i am unable to track my contribution. When i try to login it shows error message pran not found in database. Kindly do the needful and send my ipin password to my registered mobile number.

Name: krithika d j
Pran:[protected]

I applied for tan number (Acknowledgement number – [protected]) on 30 january 2018 and received an email that they received the documents on 6 february 2018.

However, i have still not got the approval email for the same, even after more than 15 days.

The online tan application status portal shows the message that they haven't received the documents. I contacted on the customer care number on monday, 19 february, at 020 – 27218080 number and the executive told me that the documents are verified by nsdl and has been sent to income tax office.

I have to use my tan number for a transaction on 26 february. Please tell me what can be done to get my tan as soon as possible or at least send a confirmation email stating my tan number.

I (Rakesh maheshchandra shah) have provided all the details as of my pan card no aadhaar card no and bank account number to nsdl enps central record keeping agency (Cra). However they have wrongfully freeze my nps account no[protected] saying my aadhaar card is not linked to my bank account etc. As per my bank records i have confirmed my pan and aadhaar card are linked. Thus they have noy only wrongly freeze my account but also sending me sms saying if i do not make contribution they will freeze my account. Hence i am not able to make contribution on already wrongly freeze account. So please take necessary action i have already lodger complained to nsdl grivences more then 4 times but not replied. Pleasee take strict action against nsdl cra

Sir,
I applied for a pan card which was send by ffcl awb b903z3507678, according to which is returned back to origin and it doesn't delivered to my address, so i kindly request you to redispatch my pan card. Details are as below:
Name : avdhesh jaiswal
Dob: 18/05/1998
Add.: azad ward, dheemri mohalla, seoni m. P. Pincode: 480661
Acknowledgement no.: [protected]
Pan no.: bprpj8647d
Mobile no.: [protected]

While registering for national pension scheme (Nps), my payment page failed to load. Now the nps portal (Enps) is not allowing me to login and giving the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".

This is a common problem as several people have faced it. Either reset my login, or completely delete it so that i can start registering afresh.

Ack no. 11471536
Ack date[protected]

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: saurabh awasthi
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com

If required any other information then please feel free to ask.

Looking forward for your kind reply in this regard.

Thanks

Saurabh awasthi

[protected], [protected], [protected]

I applied for pan card on 13/2/18 but could not complete the process because the aadhar card was not getting verified. I paid rs. 115.90 by my debit card but i have not got the refund till now. Refund my money as soon as possible. It was mentioned that it will be refunded within seven days but i have not received it yet. Please refund my money as soon as possible.

I have applied for PAN 3 times but all time it shows "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days".
What shall i do
Please help me
Will i get my money back within an hour?
Or else i'm gonna file a complain in court for this inconvenience.
It's pathetic.
I hope my complain will be resolved soon.

In spite of numerous requests on calls and e-mails made by employees of delhi transco limited, pan & gst no. Of nsdl is not being provided for payment of annual custody fee for fy 17-18 by delhi transco limited.

The staff of nsdl does not co-operate at all and hang the phone calls without helping our company's employees.

The invoice for payment of annual custody fee was received on mail on 28.12.2017 while the letter was dated 03.12.2017 and the last date for payment of the said fees was 31.12.2017 without late fees.

The services provided by the staff of nsdl are highly pathetic.

Kindly provide the required details.

I applied for pancard through nsdl my money rs115 got deducted due to aadar authentication and mismatch of identity on 13/2/18
Then again i tried to apply rs.115 again deducted my money is not refunded in seven days kindly refund my money rs.230 my token no is [protected], [protected]. Why my application is not verified i want my refund as soon as possible and kindly reply as soon as possible

Respected Sir/Mam

I was supposed to receive my pan card 02-Feb-2018.
But i have not received it till now, i have also tried tracking my application, but it says
that it has been returned back to the income tax service unit, it's a humble request, please
look into my issue, as it is very important for me right now.

Acknowledgement Number
[protected]

Name
HIMANSHU BHASIN

Father's Name
ARUN KUMAR BHASIN

Date of Birth/Incorporation
15/03/1994

Hoping for a quick and positive reply.

Thank you