NSDL e-Governance Infrastructure Complaints & Reviews

Respected Concern,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

I've attached screenshot of my error. Please check & help me to resolve this issue. Otherwise I...

I use nsdl website to create new pan card on 14/02/2018 but when i choose e-sing then my application was rejected due to authentication failure then i will try another time for the same application and the portal deduct another 120.62 rs from my account now i pay 241.24 ruppes for a same pan card application but both applications are failed. I need my money back immediately. I advice the portal to deduct the money after all verification and...

Token no - [protected]
Name - pradip sarkar
Dob - 05/10/1990

Unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint)...

Sir
I have applied a pan card token. No. [protected] but it was rejected and my money have deducted from the bank but i did nt got my money back please return my money back they said that they will return the money in 6 working days but 6 working days have been complted but i didnt got my money return so please kindly check my token number and return my money please sir

Thank you sir...

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is:[protected]
Email:[protected]@gmail.com
Dob:28/09/1999...

Dear sir,
I have applied for a new pan card in the name of devi dayal which dispatched our address in february 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to...

I had received sms on 22/01 that my pan card was dispatched and from that day, i was following up postman of our area whether he has received my pan card or not. Everytime he said that he will check and get back to me. Till yesterday, he said that he hasn't received my card yet. Though i had got confirmation from main center that they had received my card and handed over to postman of my area. To my surprise, yesterday he said that he had...

Hello,
My pan application - token. No. [protected] dated :[protected]:40:09.299

After the online payment, i am keep getting the button showing "continue with e-sign/e-kyc". Pressing it i am receiving the otp but then the next screen keep showing the same button with this error message

"your request could not be processed. Please try after sometime."

If i press again, i am receiving a...

Sir/madam
I have not been able to complete payment for generation of pran. Now im not able to complete pending registration by logging in. An error is displayed as "registration against this acknowledgment id is pending for confirmation from payment gateway. Please try after sometime". Kindly resolve this issue at the earliest.

Acknowledgment id:11446559
Date of acknowledgment:31/01/2018
Date of birth:11/04/1995...

I tried registering for an e nps using my pan and aadhar numbers.
I am getting the error "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".
When i am trying to complete my existing application and complete the payments.

My acknowledgement no. 11461169

Please look into it and resolve this issue at the earliest....

Dear sir,
I have applied for a new pan card in the name of kavita agrawal which dispatched our address in february 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card...

Sir my name is heera lal saini s/o banwari lal saini tilwadiyon ki dhani ward no. 5 morija chomu distt. Jaipur rajasthan. I am to times applying new pan card but no procssed my pan card application both times failed my application and payment is done. Please check application & solve my problem

First app. Token no. [protected] dated 08/02/2018
Secon. App. Toker no. [protected] dated 12/02/2018

Thanks br...

When will nsdl will credit my money to my bank, i have apply for pan card gmail=[protected]@gmail.com plz reply or contact me [protected]. Will nsdl will pay my full deducted payment and when? How many days to give my money back? I have apply in the name of tai sunita temporary token no is [protected] plz refund my money back and fast.. And what the number of nsdl customer care number??...

After i made the payment it keeps saying during e-kyc verification through aadhaar that my "your request cannot be processed. Please try after sometime" (Refer screenshot) after entering the otp multiple times. This is for change request in my pan details. My token number - [protected]. I have not received acknowledgment and i was not refunded the money either....

Sir/madam,

I have applied for reprint pan card on 8th february 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...

Dear sir,
I request you to resend my pan card returned without delivery as on 8th february, 2018.
Due to temporary change in residence arrangement, i wasn't available to collect the speed post delivery numbered ea[protected]in.
So i request you to kindly re-dispatch the same on my present address of correspondence (As attached alongwith).
The details on the same are as attached....

I applied for new pan card no. AIMPG6035H with correction which was was undelivered and send back in my absence . I want it to be resend to the same address as soon as possible
My application no. is - N - [protected].
Kindly send it in the same address.
Pan Card No. - AIMPG6035h
Address- SF-01, 592,
Niti Khand - I, Indirapuram
Shipra Suncity Ghaziabad - 201014...

Due to mismatch of name in the aadhar and in pan application authentication was failed, application not generated.
I had paid 110/- processing fee through my debit card. Payment is successfully done but authentication of aadhar failed but money not refunded, will i get that amount or not, if i will get refund when will i get that amount back to me....

I use NSDL website to create a new pan card for me. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank but Aadhar verification was not completed due to authentication issue on their registration process (Status: Your Request cannot be Processed.Please try after some time). Neither No process of my Application nor refund...

Dear sir,

My name is jagpal & apply for a pan card ack no -[protected], after apply of one week the status show delivered very soon but after some days the status show pan returned to nsdl but not received yet, than i given mobile no but no call received so i request you to please send my pan card

Mob no : [protected]
[protected]
Office address : name-jagpal, b. I. T., by-pass nh-58 road, partapur,...