NSDL e-Governance Infrastructure Complaints & Reviews

I applied for pancard and got a message that pancard has been dispatched on 28 th oct through first flight couriers pvt ltd.. But i didn't receive my pancard.. When i checked my pancard status it is mentioned that my pancard has been returned to the origin.. How to get back my pancard again?? Kindly help me to solve this issue.. My acknowledgment no is [protected], consignment no b903z1793645, pan bnvpj3127q

Dec 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Jayashree,

Your PAN card has been returned undelivered by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z1793645, your PAN card will be re-dispatched through Speed Post shortly.

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C

CrAzY GaMeR

from Kannauj, Uttar Pradesh

Nov 13, 2017

Pan card delivered by Overnite Express Ltd.
Delivered date - 14/05/2017
PAN CARD NO. IASPS6672E
NAME- DHARAMVIR SHARMA

PH NO - [protected]

PAN CARD ISSUED BY NSDL THROUGH speed post by Overnite Express Ltd. Vide airway. But I did not recieved my PAN Card .PLEASE RESEND MY PAN CARD AGAIN BY COURIER

THANK YOU

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Dharamvir,

To help resolve your query/concern, reach us on [email protected]

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My token no.[protected] my name is chandan kumar sahu '04/11/2017' when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 10 days money is not refunded
My transaction reference number:juco[protected]
The payment receipt and my failed applying screenshot giving below you can see

Dec 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Chandankumar,

Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in.

Nov 16, 2017

Updated by chandankumar52 My temporary token number.[protected]

Email- [protected]@gmail.com

DOB- 02/03/1999 DDMMYYYY

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Address: Chandauli, Uttar Pradesh, 232103

Website: cra-nsdl.com/CRA

I registered in the nps account from the internet and pay from union bank net banking and got the pran no:[protected] by sms, but am unable a to log in to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: manish kumar
Email: [protected]@gmail.com

Dec 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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E

Esakki Muthu Pandian

from Chennai, Tamil Nadu

May 27, 2018

I registered in the nps account from the post office and got the pran no:[protected] by post, but am unable a to log in to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: Ramiah Esakkimuthu Pandian
Contact no:[protected]

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Address: 506001

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: gopalakrishna d
Pran:[protected]
Mobile no.[protected]
Email id: gopala. [protected]@gmail.com

Thanking you

Dec 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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K

Kalavathi Natta

from Hyderabad, Telangana

Nov 13, 2017

I did apple pan card last year
My AC NO N-[protected]

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Kalavathi,

Your PAN application is marked for multiple discrepancies and reason for the same is forwarded to your registered e-mail Id.

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Address: Bareilly, Uttar Pradesh, 243001

Sir/mam pls return my pan card its not deliverd at my home
So pls u send again it on my address
My address
119 anand vihar colony pilibhit bypass road bareilly
Acknowledggment number [protected]
Name hitesh kumar maurya
Pan card number edupm6981f
Status of my pan card
Your pan card has been dispatched on 17-oct-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 27-oct-2017.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.

Dec 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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O

Omkar Pranav

from Bengaluru, Karnataka

Nov 13, 2017

Sir I applied for Pan card couple of days ago I received a email with the acknowledgement number :-[protected]
But when I checked the site to track the status It is showing no records found please respond ASAP
Email- omkarpranav.[protected]@gmail.com
And yes I have completed the payment via debit card
Rgds

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Your PAN card has been dispatched on 09-Nov-2017 by Blue Dart Express Ltd courier vide airway bill no. 34640761363

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Address: Patna, Bihar, 800006

Website: Flipozone.com

Hi,

I bring to you kind notice that i had applied for a new company pan card flipozone digitech online venture (India) pvt. Ltd. Which was dispatched to my address but the pan card returned undelivered by mahendru postoffice (Patna). I couldn’t receive the pan card address is correct and also verified by patna head post office.

Therefore, i am requesting you to resend my pan card to our address mentioned below as well i mentioned my details below.

Pan card no: aadcf2103h

Company name : flipozone digitech online venture (India) pvt. Ltd
Address: shri ram niwas, khana mirza lane, near harsh community center, sultanganj 800006
Mobile : [protected]

Permanent account number (Pan):aadcf2103h pan card will be despatched only to the communication address provided in your pan application.

E-mail id :- [protected]@gmail.com

So, kindly resend the pan card to the address mentioned above.
Thanking you

Dec 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response "We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov.

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/"

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Address: 673636

As advised, contacted nsdl customer care through the email and provided all the requested information to resolve grievance, but there is no response yet for the continues follow up and the online application status shows as archived.

Its very strange that the complaint status is now as resolved even without any resolution of the issues.

Coupen#:[protected]
Email:[protected]@hotmail.com
Dob: 13/06/1980

Dec 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your concern/query to [protected]@nsdl.co.in /call on[protected]

Nov 20, 2017

Updated by jamalpv Already sent the details, but still no response

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Address: 509001

Sir i am leelavathi applied pan card on 22/09/2017 till my card under process my acknowledgement no N-[protected] so plz approve my card then and discrepancies plz reject my appllication and give suggestions for appliing pan card thank you sir yours faithfully sir i want pan card for bank purpose so kindly approve the card i want pan card urgent

Dec 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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N

navi22

from Chhindwara, Madhya Pradesh

Nov 13, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode.

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Address: Anantnag, Jammu and Kashmir, 192201

Dear sir
My name is mohmad ayoub teli and my user id is[protected]. I forgot my pin and i used my old pin several times. Now my user id is blocked. Kindly unblock it and revert back to me at [protected]@gmail.com. I also called the online number. But there was no response from that side. Kindly resolve my issue as soon as possible..........
Thank you

Dec 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Howrah, West Bengal, 711303

Sir,
I have applied for pan card and the same is despatched through first flight couriers pvt. Ltd couriers, with cosignment no. B903q7976775 dated[protected] and the same is returned back undelivered. But in my mobile the date mentioned for dispatch is 17/08/2017 in which the pan no. Mentioned is cjnpa2744rkindly re-send the same by way of postal department and do needful. Thanking you,
Utpala adak
[protected]

Dec 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Raja,

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number or valid 10 digit PAN to check & resolve your grievance.

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Address: Bhopal, Madhya Pradesh, 462001

Dear sir
I not avelable in my home and postman come to my home address but not receved in pan card so this pan card plz send one time more urjentrly
Name — aman barar
Dob — 10/12/1999
Aadhar no. —[protected]
Acknowledgment no. — [protected]
Pan card no. — cxjpb2994n
Lost mobile no. — [protected]
Current mo no. — [protected]
Address chola road archna ges godwon ke pass nagar nigam colony bhopal 462001

+1 photos

Dec 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Nov 09, 2017

Updated by Pavan Ahirwar Dear sir
i not avelable in my home and postman come to my home address but not receved in PAN Card so this PAN Card plz send one time more urjentrly
Name[protected] AMAN BARAR
DOB[protected]/12/1999
Aadhar No.[protected][protected]
Acknowledgment No.-------[protected]
PAN Card No.------ CXJPB2994N
Lost Mobile No.-----[protected]
Current Mo No.-------- [protected]
Address Chola Road Archna Ges Godwon KE Pass Nagar Nigam Colony Bhopal 462001

Verified Support

Nov 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Pavan,

Your PAN card was delivered by Pigeon courier. Request you to call on [protected] for more details.

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Sir,

1st u send me a wrong signature & photo in my pan copy

When i complain 10-15 times after that u create a new application from ur side new ack. No. N-[protected] for old ack. No. N-[protected] which was wrong signature in pan card

Now i got mail from ur side to send dd/cheque

It is mistkate from ur side why i send dd/cheque

Adesh kumar dhal

Nov 15, 2017

Complaint marked as Resolved

bad service after 10-15 call and mail it process further

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Adesh,

Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [protected]@nsdl.co.in

Nov 15, 2017

Updated by skdhal what a joke
thanks for this type of service

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Address: 560066

We have raised a pan for ernad group with acknowledgement number [protected]. However it is not resolved after 3 months. Please check.

I am trying through my dealer to get this completed since a long time. Please help immediately. Thank you so much for your continued support

When i checked it says
Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you.

Dec 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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U

Uday Salunke

from Pune, Maharashtra

Nov 9, 2017

I am uday salunke and my pran no.[protected] i am able to open my account on nsdl site. my email id uday.[protected]@yahoo.in or mobile no.[protected]
and my pran card or welcome kit or any other document not come in my adress.

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Uday,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...

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26 Comments

Address: Mumbai City, Maharashtra, 400013

Website: www.cra-nsdl.com

Respected sir,
I am pramodkumar pandhari walde as a working senior assistant loco piolot, bhusawal division, central railway. My pf number 10806799.
My pran number is[protected] my father name is pandhari laxman walde and my date of birth is 22.04.1982.
सर मेरा पुराना मोबाइल नंबर [protected] ये बंद हो चूका है। और अभी ये मोबाइल नंबर किसी ऒर पर्सन को अलर्ट हो गया है। इसिलये pran रिलेटेड कोई भी मेसेज मुझे नहीं मिलते तथा मेरा ईमेल id चालू है pramod. [protected]@rediffmail.com है इस ईमेल id पर सभी मेसेज आते है लेकिन उसके लिए मुझे इंटरनेट चालू करना पड़ता है। मेरा नया मोबाइल नंबर [protected] है। मेरे pran अकाउंट की जानकारी मेरे अलावा कोई न देख सखे तथा कोई उसके साथ छेड़ छाड़ न कर सखे। और सुरक्षा के मद्द नजर रखते हुए आप मेरा पुराना मोबाइल नंबर हटा कर नया मोबाइल नंबर [protected] अपडेट करने की कृपा करे।
आपका सेवक
प्रमोदकुमार पंढरी वालदे

+1 photos

Dec 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Pramodkumar,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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F

Fremingston Marak

from Puducherry, Puducherry

Nov 9, 2017

My Acknowledgement Number is 11367641 and the Acknowledgement Date is[protected]:12:53. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." Kindly resolve this issue. Thank you.

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Address: New Delhi, Delhi, 110092

Sir,
I registered for nps today (06/11/17) and got the pran no thru email. But i have not received the ipin and tpin yet. While resetting the password using forgot password option, it shows error that "pran not found in database"
Moreover, while checking the status of initiate contribution, it shows error that "data invalid"

Kindly resolve

Pran[protected]

Manoj
[protected]
Manoj. [protected]@gmail.com

Dec 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 30, 2017

Bikhamchan Jain's response Please look into my problem. as it is very urgent.

Verified Support

Nov 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Manoj,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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B

Bikhamchan Jain

from Delhi, Delhi

Nov 6, 2017

As i have submitted my all the proper detail for new pan card application . It was also accepted by the nsdl website. I have issued an application number to track my status. As it's been more than a month. So i kindly request you to let me know about my application status number [protected].

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Bikhamchan,

Your PAN application is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. Kindly reach us at [email protected]

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Address: Malappuram, Kerala, 673636

As advised, contacted NSDL Customer Care through the email and provided all the requested information to resolve grievance, but there is no response yet for the continues follow up and the online application status shows as Archived.

Its very strange that the complaint status is now as Resolved even without any resolution of the issues.

Please advise the next course of action.

Thanks

Nov 11, 2017

Complaint marked as Resolved

Complaint marked as Resolved But nothing happen. As advised, contacted NSDL Customer Care through the email and provided all the requirements as requested for resolving the issue of PAN verification, but there is no response yet for the continues follow up. Please advise

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Nov 11, 2017

Updated by jamalpv No response for the communications and nothing happen, yet the complaint status is marked as "Resolved"

Verified Support

Nov 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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Address: Thoubal, Manipur, 795138

Pan application but online pan aadhaar authentication otp sms is not received to the aadhaar linked phone no. I attempt 3 times but not received the otp. So that i already transaction. It can't return my money.

Token number - [protected]
Applicant name - mohamad imran khan

Post date - 28/10/2017
Value date -28/10/2017

Branch code - 05002

Account description - pos prch/[protected][protected]
00000bdr00001

+2 photos

Dec 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by salam kirankumar singh I already get the acknowledgement no. I track the pan card status but always time under the process to the income tax department so that i check to the income tax website and get the pan no and active. But on the NSDL status under the process how can i do this. I apply on the Date 10/10/2017 but now also under the process to the NSDL. So please make it my pan card.

Your PAN Application Status

Acknowledgment Number : [protected] Name : LAMTHAKA STARSON MARING Category : Individual Status :

Your application is under process at Income Tax Department.

Verified Support

Nov 10, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Salam,

Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

Verified Support

Nov 16, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application rejected by ITD due to UID number already exists for another PAN

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K

Keshavz's Chettri

from Kharagpur, West Bengal

Nov 6, 2017

Sir
i choosed ekyc/esign option while applying pan card..but dint received my OTP because mobile number was not linked with aadhar ...i have done my payment..

now i want to send physical document but not getting option to change..my token number is [protected]..my email is [protected]@gmail.com

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Address: Palakkad, Kerala, 678101

I was applied for pan card on oct 5th 2017 in tin facilitation center in warangal.

I have got a acknowledgment no :[protected] and till today i didn't receive any update and it's been a month

And the status is saying that your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you

Dec 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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M

Mukesh BagriA

from Noida, Uttar Pradesh

Nov 6, 2017

I am submit a pan application wide ack. no. [protected], BHANWAR LAL Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application

did not received pan number still - Comment #2906414 - Image #0

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Mukesh,

Your PAN card has been dispatched on 08-Nov-2017 by Speed Post vide airway bill no. EA580586135IN, at the address for communication indicated by you in the application

M

modi dipak

from Amritsar, Punjab

Nov 6, 2017

My pancard correction process is faild and 119rs.deducted in my account.

Reply

NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Dipak,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Sir,
I registered for nps yesterday (04/11/17) and got the pran no thru sms. But i have not received the ipin and tpin yet. While resetting the password using forgot password option, it shows error that "pran not found in database"
Moreover, while checking the status of initiate contribution, it shows error that "data invalid"

Kindly resolve

Pran[protected]

Mobile [protected]

Dec 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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A

AnandSambhoji

from Heggadadevankote, Karnataka

Nov 6, 2017

I applied for PAN reprint with eKYC. After payment via internet banking when tried to authenticate adhar I didn’t receive OTP and couldn’t proceed further. How do I complete the process now? What’s next step?? Transaction reference number JSBI[protected] and bank reference number IGACHXKDI8

pran 110161887870 not found in database - Comment #2906287 - Image #0

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Anand,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

M

modi dipak

from Amritsar, Punjab

Nov 6, 2017

My pancard correction process is faild and 119rs.deducted in my account.

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Dipak,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

N

nani thalli

from Hyderabad, Telangana

Nov 6, 2017

Dear Sir
I am a state Govt Employee (Jr Assitant ) in Machilipatnam posted at Krishna District. I forget my password and answer too. So please provide me new i-pin ( Password) that will help me access my account.my email id [protected]@gmail.com, my mobile no is [protected].

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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 159

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