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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 170

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K
KUNAL SINGHDEO
from Bengaluru, Karnataka
Sep 5, 2017
Resolved
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Address: 833219
Website: [email protected]

Dear sir/mam,

I have applied for pan card online on http:nsdl 6 days ago but did not receive any reply from there side. My coupon number is q[protected]. I have sent my all documents by speed post, they did send me verification about this and the coupon number. But it also not get downloaded from that site and also i am not getting find that site in the mail. So, i kindly look after this problem and try to solve as soon as possible. My mail id is - [protected]@gmail.com
Oct 15, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us with your 15 digit PAN acknowledgement number
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    J
    jasbir grover
    from Mohali, Punjab
    Sep 4, 2017
    Resolved
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    Address: Ambala, Haryana, 134003

    Dear sir/madam,

    I had applied with nsdl online for corrcation in pan card. My online pan application - token. No. [protected] dated :[protected]:04:03.136. My application was rejected stating that

    1) the name mentioned in the application form does not exactly match with the name in the proof of residential address.

    2) name in proof of identity does not contain middle name as mentioned in application.

    Kindly refund my pan processing fee.

    Hope you will do the needful!!

    Thanking you!!!
    Oct 22, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Sep 07, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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      P
      Placement2 fusion
      from Daman, Daman and Diu
      Sep 4, 2017
      Resolved
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      Resolved

      Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

      My pan acknowledgment number is [protected]. I applied for pan on 11th of july, 2017.

      My pan status is still 'your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.'

      I have applied for the pan at karvy centre, silvassa, dadra & nagar haveli and enclosed both aadhaar card and electo's as proof of identity and proof of date of birth respectively.

      I was unable to connect to the aforementioned number as it always seems busy.
      Oct 7, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
      Dear Sir

      I have applied for PAN card in June
      Which is not delivered to me because I was not at home
      So please resend me the post

      My application
      Acknowledgement No. [protected]
      Category. Individual
      Sangram Parihar
      PAN no. DVNPP8748P

      By Speed post EA[protected]IN

      Return due undelivered home

      Please resend me again
      NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
      Verified Support
      Dear Prakash,

      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
      Request for new PANCARD or/And
      Changes or correction Indore PAN
      DATA.
      APPLICATION NO.
      QOOO281366
      COUPON NO.
      Q[protected]
      PAN NO.
      BGXPR7734L
      NAME JYOTSNA RAGHUVANSHI
      FATHERS NAME DEOBAL SINGH RAGHUVANSHI
      SEX FEMALE
      DOB. 24 06 1960.
      Sir
      My pan card returned undelivered because at that time period iam out of station ;so please kindly arrange to resend same and if it is possible to mention my phone no, it help me, my pan no.and acknowledgement no given below

      Acknowledgment no.[protected]

      Pan no. FYBPK6823F

      THANKING YOU
      THANUJA KONIJETI
      mob.[protected]
      NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
      Verified Support
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
      Acknowledge no [protected]
      D.O.B[protected]
      father name puran singh
      vill-mewla gopalgarh
      I have no any pan & apply first time but my pan no is not allot so plz allot my pan & send thiss
      NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
      Verified Support
      Dear Santosh,

      Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
      Dear sir,
      I am santosh kumar.I have forgate my password of my NPS pran No.[protected].so please send me password for my pran no, on my email id, , , , , [protected]@gmail.com. so that i will able to check the details of my account regards santosh kumar.pran no.[protected].
      NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
      Verified Support
      This has reference to the query/grievance raised at “Consumer Forum”.

      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

      For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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        G
        garry2017
        from Nagram, Uttar Pradesh
        Sep 3, 2017
        Resolved
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        Resolved

        Sir,

        I have applied for my mothers pan card that was returned undelivered. So please kindly deliver the same.

        Applicant name - maya devi
        Address - house no 537u/p85 bharat nagar near froable inter college thana madiyaav lucknow uttar pradesh pin-226021

        Acknowledgement no-[protected]
        Pan no - dpnpd3254n
        Contact-[protected]

        Regards
        Gaurav mishra
        Oct 8, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Gaurav,

        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
        Verified Support
        Sep 07, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Your PAN card has been dispatched on August 19, 2017 by Blue Dart Courier vide AWB no. [protected]
        I am submit a pan application [protected] Dated 24/07/2017 but the status is We have received the documents with reference to your PAN application. Your application is under process with NSDL
        NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
        Verified Support
        Dear Mukesh, To help resolve your PAN related query/concern, reach us on [email protected] or call on 020- 27218080
        I AM SUBMIT A PAN APPLICATION NO. [protected] DATED 13/07/2017 BUT Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
        NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
        Verified Support
        Dear Mukesh, To help resolve your PAN related query/concern, reach us on [email protected] or call on 020- 27218080
        Sir applied for pan change application since 04.08.2017 to karvy data management services limited
        acknowledgement n[protected]
        Address of Karvy where form was submitted
        115, arun chambers, 1st floor, Next to A/C Market, Tardeo, Mumbai Maharashtra Pune 411016
        NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
        Verified Support
        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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          Ashish Emerald
          from Allahabad, Uttar Pradesh
          Sep 2, 2017
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226017

          Dear sir,
          Pan card re-dispatch request application no. [protected]
          Herewith i bring to your kind notice that i had applied for a new pan card, which was dispatched to my correspondence address in august month. I couldn’t receive the pan card as i'm not informed through sms service, after couple of days i contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.
          Therefore, i'm requesting you to resend my pan card to my address mentioned below as well i mentioned my details-
          Application no: [protected]
          Dispatched date: 10 august 2017
          Pan card no: isfps6019q
          Applicant name: ashish kumar singh
          Address: 545 ka/11, vaishnopuram para road rajajipuram, lucknow.
          So, kindly resend the pan card to the address mentioned above.
          Thanking you
          Yours sincerely,
          Ashish kumar singh
          Oct 9, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Ashish,

          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
          I AM SUBMIT A PAN APPLICATION NO. [protected] DATED 18/08/2017 BUT Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
          NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
          Verified Support
          Dear Mukesh, To help resolve your PAN related query/concern, reach us on [email protected] or call on 020- 27218080
          I have apply for pan U-N[protected] and paid fee amount Rs 110.00, due to mismatch of aadhar name, appication can't process. again apply application vide U-N[protected] and paid again.

          It is requested that the payment amount o[censored]-N[protected] be re-reimburse at earliest.

          thanking you
          Thank you so much sir for your positive response. I will wait until request is accepted and hoping for faster re-dispatch. Thanks !
          NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
          Verified Support
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
          Dear sir,
          I'm still didn't get my pan card or any SMS related to redispatching of my pan card. Hope you have founded resolution because its taking too long ( about 2 weeks), so make it as soon as possible. I would be very grateful to you.
          Thank You
          Yours faithfully,
          Ashish Kumar Singh
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            J
            Jeet00777
            from Bhadohi, Uttar Pradesh
            Sep 2, 2017
            Resolved
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            I have applied for corrections in my pan card through e-kyc on 14 jun 17 but it is still under process at itd (Even afte documents verified at nsdl). I have been calling and sending emails since 5 jul but every time they used to say that we have escalated your query to itd and will be solved within 7 days but it is still pending. Please issue my pan card on urgent basis as i have to apply for personal loan urgently. Are these called "ache din"???
            Oct 9, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Jeet,
            .
            Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
            Sir my name is ravi singh bhadoriya cisf employe no.[protected] my pran card no.[protected] sir my i-pin havelost please sir new i-pin no. sent me mail id ravi singh [protected]@gmai.com
            NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
            Verified Support
            This has reference to the query/grievance raised at “Consumer Forum”.

            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

            For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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              D
              dileep5858
              from Mundi, Madhya Pradesh
              Sep 2, 2017
              Resolved
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              Address: 497331

              Dear sir,
              I have applied for a new pan card in the name of naresh singh which dispatched our address in may 2017. I couldn't receive the pan card as our home was closed when the local post man reached our home. Later, after 15 days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

              Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

              Applicant name: chetan bai
              Acknowledgement number: [protected]
              Mobile no: [protected]
              Mail id :[protected]@gmail.com
              Oct 13, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Dilip,

              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
              Hello sir, myself sourav mondal...my pran id number is[protected]...after 2014 i was nt activate my nps id...so that now a days it was nt being opend..plz kindly helping me fr opening my id.
              NSDL e-Governance Infrastructure Customer Care's response, Sep 8, 2017
              Verified Support
              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
              I HAVE SUBMITTED THE APPLICATION TO MADE THE CHANGES ACCORDING TO AADHAR DATA 2 MONTHS BACK.

              Current Status:Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department

              Unable to link aadhar and pan due to mismatch.

              Deadline to link is AUG 31
              :(
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                N
                Nikhil Shahare
                from Pune, Maharashtra
                Sep 2, 2017
                Resolved
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                Resolved

                Address: Gondia, Maharashtra, 441601
                Website: onlineservices.nsdl.com

                Sir,
                I have applied for pan card on 24/08/2017, but while authentication of adhaar card it said we are unable to match your details with uidai. And my application cancelled. But there was a message that your amount will be refunded in 7 days. But after 7 days i did not get my amount back.
                Please refund the money deducted back to my account.
                My temporary token no is - [protected]
                Thank you!
                Oct 13, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Nikhil,

                Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                  J
                  Jeet00777
                  from Bhadohi, Uttar Pradesh
                  Sep 2, 2017
                  Resolved
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                  Resolved

                  I had applied for correction in pan card through e-kyc paperless method. But after 15 days of application the status is your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department. I am urgent need of pan card. Kindly suggest me in how long it to get pan card. Do correction take long time than fresh application. Please note this complaint and take necessary action.
                  Oct 23, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                    J
                    Jeet00777
                    from Bhadohi, Uttar Pradesh
                    Sep 2, 2017
                    Resolved
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                    Resolved

                    I had applied for correction in pan card through e-kyc paperless method. But after 15 days of application the status is your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department. I am urgent need of pan card. Kindly suggest me in how long it to get pan card. Do correction take long time than fresh application. Please note this complaint and take necessary action.
                    Thanking you
                    Oct 23, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Jeet,

                    Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                      A
                      asnadya
                      Sep 2, 2017
                      Resolved
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                      Resolved

                      Dear sir,
                      My pan - iscps2262c was returned to nsdl.

                      Request you to redispatched on below address again -
                      D-850, laxmi garden, near bhagmal chowk, loni, ghaziabad, uttar pradesh -201102.

                      Event details for : ea[protected]in current status : item delivered [to: nsdl ]
                      Date time office event
                      16/08/2017 16:19:00 nsh pune item delivered [to: nsdl ]
                      16/08/2017 01:55:17 nsh pune item received
                      16/08/2017 01:55:16 nsh pune bag opened
                      16/08/2017 01:55:11 nsh pune bag received
                      15/08/2017 04:03:24 palam tmo transit bag despatched to nsh pune
                      15/08/2017 03:28:00 palam tmo transit bag closed for nsh pune
                      14/08/2017 20:30:30 palam tmo bag received
                      14/08/2017 16:25:06 nsh ghaziabad transit bag despatched to palam tmo
                      14/08/2017 15:44:00 nsh ghaziabad transit bag closed for palam tmo
                      14/08/2017 15:37:58 nsh ghaziabad item bagged for nsh pune
                      14/08/2017 11:15:05 nsh ghaziabad item received
                      14/08/2017 11:15:04 nsh ghaziabad bag opened
                      14/08/2017 10:43:12 nsh ghaziabad bag received
                      14/08/2017 00:39:09 nsh bareilly transit bag despatched to o-16 out
                      14/08/2017 00:37:00 nsh bareilly transit bag closed for o-16 out
                      14/08/2017 00:04:02 nsh bareilly item bagged for nsh ghaziabad
                      13/08/2017 10:15:22 nsh bareilly item received
                      13/08/2017 10:15:22 nsh bareilly bag opened
                      13/08/2017 10:15:02 nsh bareilly bag received
                      12/08/2017 11:08:41 nsh new delhi bag despatched to new delhi rs tmo
                      12/08/2017 10:30:31 nsh new delhi bag received
                      11/08/2017 23:32:37 nsh mumbai bag despatched to nsh new delhi
                      11/08/2017 22:39:58 nsh mumbai bag received
                      11/08/2017 14:48:49 bnpl sp hub dadar mumbai bag despatched to nsh mumbai
                      11/08/2017 09:19:56 bnpl sp hub dadar mumbai item bagged for nsh bareilly
                      Oct 8, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                      Oct 02, 2017
                      Updated by asnadya
                      No movement so far
                      Oct 02, 2017
                      Updated by asnadya
                      What's the timeline for this
                      Please share the details if dispatched. Also let me know if anything required from my side.
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                        P
                        prasan08
                        from Rewari, Haryana
                        Sep 2, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560100

                        Hi team,
                        I am not able to get any details related to my apy pran. I have submitted hardcopy also via courier. Please help me to resolve this. Raised token 60050069 but now token details also not available.

                        Pran :[protected]
                        Name : prasanna a v
                        Email id : [protected]@gmail.com
                        Ph number : [protected]

                        Please resolve at the earliest. Thanks in advance.
                        Nov 1, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 06, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Prasanna,

                        This has reference to the query/grievance raised by you.

                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                          N
                          nikhilsangtani
                          from Pune, Maharashtra
                          Sep 1, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400001

                          Acknowledgment number : [protected]
                          Name :
                          Category : —
                          Status : huf

                          We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

                          We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

                          The status of the above applicant is reflecting as “the documents are not valid” on the nsdl site.
                          I have submitted the required documents as required, kindly let me know the other documents you require for making the needful application and oblique.

                          I need my pan on a urgent basis

                          Tried calling their customer care center 020 – 2721 8080 a million times and it is always busy.. Really pissed off.
                          Oct 7, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Nikhil,

                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                            M
                            manorma negi
                            from Delhi, Delhi
                            Sep 1, 2017
                            Resolved
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                            Resolved

                            That i have applied for pan card and the same is despatched by post with awb ea[protected]in dated[protected] and the same is returned back undelivered. Kindly re-send the same by way of postal department and do needful. Thanking you,
                            My add: h. No. 89a, a-block, gali no. 20 phase-1st, shyam vihar, near deenpur, najafgar, new delhi - 110043.
                            Please cont. Me mob. No. [protected]
                            Oct 26, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Manorma,

                            Inconvenience caused is highly regretted. Kindly provide us with your 15 digit Acknowledgement number to check the status.
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                              A
                              arunsh10
                              from Delhi, Delhi
                              Sep 1, 2017
                              Resolved
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                              Resolved

                              I had applied for reprint of my pan card through acknowledgement no. [protected]for permanent account number (Pan) : agups8954m
                              In my name, santosh soni. However, it was returned undelivered and status on nsdl site is being shown as "your pan card dispatched by registered/speed post* vide airway bill no. Ea[protected]in has been returned undelivered to nsdl on 10-apr-2017. Please contact nsdl or the tin-facilitation centre (Tin-fc) where application was made by you."
                              Kindly, re-dispatch my pan card, as early as possible. I'd be highly obliged.
                              Oct 19, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Arunsh,

                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                J
                                jasrajchandak
                                from Revelganj, Bihar
                                Sep 1, 2017
                                Resolved
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                                Resolved

                                Address: Barmer, Rajasthan
                                Website: nsdl apply online pan card

                                Sir
                                My-ekyc bases bases request has failed but i will not get refund of the pan until seven days complete. My file application on 21 august 2017 through debit card and payment is successfully proceed
                                And also i am not received any acknowledgment number
                                My name jasraj chandak
                                Date of birth 8/12/1996
                                My token no [protected]
                                Email id - [protected]@gmail.com,
                                Father name sohan lal chandak
                                I apply for individual category of pan
                                Oct 12, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 06, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                Sep 08, 2017
                                Updated by jasrajchandak
                                Till now no concern team contact from NSDL for resolution
                                Consumer complaints marked as resolved which is wrong
                                Till now no resolved
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                                  M
                                  mohit.saxena
                                  from Chennai, Tamil Nadu
                                  Sep 1, 2017
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  My pran is[protected]. I have registered in national pension system (Nps) on 14th august. I have received pin for enps. During
                                  The registration i have deposited amount of rs 5000 in nps account through sbi branch. Please find attached
                                  The acknowledgement receipt for the same. However, the amount is not reflecting in my account. Please see
                                  The attached (Onlinesatus. Jpg) online account status for your quick reference. I have already sent an email regarding this issue at number of email ids provided in online portal, however, i have not received any response yet. Kindly look into this and do the needful asap.

                                  Name: mohit saxena
                                  Pran:[protected]
                                  Mobile no.[protected]
                                  Email id: [protected]@rediffmail.com
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Sep 05, 2017
                                  Updated by mohit.saxena
                                  I have logged this complaint on 1st September 2017. Still deposit amount is not reflected in my account. Please look into this.
                                  Verified Support
                                  Sep 06, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Mohit,

                                  This has reference to the query/grievance raised by you.

                                  We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                  For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                  Sep 06, 2017
                                  Updated by mohit.saxena
                                  Only status has been resolved. Issue is still pending. Still deposit amount is not reflected in my account.
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                                    P
                                    panna lal Rayal
                                    from Jaipur, Rajasthan
                                    Sep 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Sikar, Rajasthan, 332025

                                    I have applied for pancard aeupj2871c and the same is despatched by speed post ea[protected]in dated 25/08/2017 and the same is to back undelivered by post office losal s. O. (332025) on dated 30/08/2017 (Reason-insufficient address). Please re-send the same by way of postal department and do needful. Thanking you. Krishana jat mobile no. [protected] (Mail [protected]@gmail.com)
                                    Sep 5, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 05, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. Kindly provide us with your 15 digit Acknowledgement number to check the status.
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                                      Y
                                      Yogeshjain392
                                      from Korampallam, Tamil Nadu
                                      Aug 31, 2017
                                      Resolved
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                                      Resolved

                                      temporary token number not received

                                      Address: 641029

                                      Hi,

                                      I had applied for the pan but my session got expired just after i went for aadhar otp verification. I didn't receive any email stating my token number. Also i am not able to reset token number since the same has been disabled. I mailed stating my query but have received no response so far. When i contacted over phone, i was informed that they will respond to the mail shortly. Its been over 1 month and i am still awaiting...
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                                      barun kumar @123
                                      from Surat, Gujarat
                                      Aug 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: Valsad, Gujarat

                                      Sir,
                                      I have applied for pran, for this i have filled application form through indian post (E[protected]in) and sent it along with all the required attachments but till date i have not received any communication so i want to know that when will i received my pran no. I hope an urgent action will be taken in this regard.

                                      Thanking you
                                      Barun kumar
                                      Oct 7, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                                      NSDL e-Governance Infrastructure Ltd.
                                      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                      HELLO, I HAVE SUBMITTED AN APPLICATION FOR PAN IN THE NAME OF A FIRM ON 19TH JULY 2017, TILL NO I HAVE not received any update on my appliation, it says it is under process in tin faciliation centre.Please Sir look into my application it is very very urgent.My Acknowledgement No Is.[protected]
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