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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 171

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J
jayesh ramena
from Mumbai, Maharashtra
Aug 31, 2017
Resolved
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Address: 411037

Acknowledgment number : [protected]
Name : ramena jayesh nemichand huf
Category : hindu undivided family
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl.

&

Acknowledgment number : [protected]
Name : jayesh nemichand ramena
Category : individual
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department
Oct 26, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
Acknowledgment Number : [protected]
Name : HARPHOOL SINGH JAKHAR
Category : Individual
Status :
We have received the documents with reference to your PAN application. Your application is under process with NSDL




1.PAN card will be despatched only to the communication address provided in your PAN application. *Wherever the Representative Assessee (RA) details (item no.14 in Form 49A) are mentioned in the application, PAN Card will be despatched to the RA's address.
2.If your communication address has changed, please submit a 'Request for New PAN Card or/and Changes or Correction in PAN data' form so that the Income Tax Department's database is updated with your current address.
3.Written communication from the Income Tax Department will be directed to the communication address recorded against your PAN. So to avoid any inconveniences in future, please ensure that your communication address is up-to-date in the Income Tax Department's database.
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    swadeep dubey
    from Bengaluru, Karnataka
    Aug 31, 2017
    Resolved
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    Hello,

    I have filled online application for reprint of the pan. My temporary application token number is: [protected].
    I've filled the application and made the required payment through netbanking (Rs. 118.90) on 19-aug-2017. After payment, it asked for continue with ekyc and an otp was sent to my mobile number. When i filled the otp and submitted, it's saying "your request cannot be processed at this time, please try later". I have tried so many times after that but it's saying same thing and hence not generating the acknowledgement. Can you please help in rectify this issue or guide me what should i do now?

    Thanks,
    Swadeep,
    Oct 11, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Sep 04, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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      A
      abinash r
      from Chennimalai, Tamil Nadu
      Aug 31, 2017
      Resolved
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      Address: Tiruvallur, Tamil Nadu
      Website: Nsdl

      Sir/madam,
      I completed the online application procedure n paid the fee through netbanking for pan and also authenticate adhaar no by e-kyc method for on nsdl site it is showing that i failed adhaar authentication and then i tried for second time it also failed. More over i have not received my payment back. Kindly look into the matter.
      Tq, abinash
      Oct 7, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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        P
        parwalon
        from Kanpur, Uttar Pradesh
        Aug 31, 2017
        Resolved
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        [protected]
        Name : kirti
        Category : —
        Status :
        Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/66282803/66282804/66282805 for details:

        Representative assessee details not given for minor/deceased applicant.
        Oct 6, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Sep 04, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
        I had applied with NSDL online for a change in my PAN details. My PAN no is CALPP4185Q. The transaction reference no for my online application is J[protected]. My application was Expire Kindly refund my PAN processing fee.

        Date : 30 Aug 2017.
        Transaction Status: Success.
        Dear sir I N manglem sing apply for pan card 3 days back but when i check its show me sorry no matching data found
        acknowledgement no [protected]
        note i expand my title as ningthoujam
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          M
          Monti Gupta
          from Tiruchirappalli, Tamil Nadu
          Aug 31, 2017
          Resolved
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          Address: Thane, Maharashtra, 401305

          Sir
          Acknolegment no n-[protected] has been retund from speed post plz send it back its very urgent my contact no [protected]/[protected]
          Plz its very urgent plz sir its very urgent or can i gan hand delivery from nsdl off then pls call me i will come to take my pan card its my company pancard of jay maa traders plz its very urgent plz let me help me plz
          Oct 11, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Sep 05, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          I had applied with NSDL online for a change in my PAN details. My PAN no is CALPP4185Q. The transaction reference no for my online application is J[protected]. My application was Expire Kindly refund my PAN processing fee.

          Date : 30 Aug 2017.
          Transaction Status: Success.
          My PRAN no[protected] has locked. My self nayeem ul haq shah from batagind verinag teh dooru dist anantnag
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            D
            Dfo Etawah
            from Kanpur, Uttar Pradesh
            Aug 30, 2017
            Resolved
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            Address: Etawah, Uttar Pradesh

            Dear sir,
            I am working in forest department under the admi. Dfo auriya. I am retaired from job on[protected] on the post of mali/chaukidar as above pran no[protected] nps deduction on[protected]. That how much amount deposit on this pran and how can i return back this amount. No body can say and do any things alse about my payment.
            Dfo auriya office has write to letter about this payment to t. O auriya, director of pension nidesalaya lucknow but no response form any where. Till today on[protected] my payment of dedection of nps still pending.
            So please do finally about this payment.
            Shyam babu
            Village - dhrmpur
            Post dadora
            Distt - etawah (Up)
            Oct 6, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
            NSDL e-Governance Infrastructure Ltd.
            1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
            We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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              N
              NihitKshatriya
              from Ahmedabad, Gujarat
              Aug 30, 2017
              Resolved
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              Hi, i have applied for pan card trusting that "3 day promise" of getting pan card number issued. This is very urgent for me.

              Further we are not able to reach out to any customer care executive. The numbers mentioned in the acknowledgement receipt are not reachable.

              Please help me resolve it. It is very urgent.

              Kindly look into it and resolve my issue. Here is the ack number: n-[protected].
              Sep 4, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
              It is you to inform you that E PRAN no[protected] was being applied dated 03/08/2017 with contribution receipt no[protected] and transaction numner JHMP[protected] .Its being 20 days i havent recived any message or pran . Its a request that pls provide me the staus about the pran card
              Email: [protected]@gmail.com, [protected]
              It is you to inform you that E PRAN no[protected] was being applied dated 03/08/2017 with contribution receipt no[protected] and transaction numner JHMP[protected] .Its being 20 days i havent recived any message or pran . Its a request that pls provide me the staus about the pran card
              Email: [protected]@gmail.com, [protected]
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                A
                ajazrajouri
                from Srinagar, Jammu and Kashmir
                Aug 29, 2017
                Resolved
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                Resolved

                Sir/madam,
                I completed the online application procedure n paid the fee through netbanking for pan and also authenticate adhaar no by e-kyc method for that i recieved email for adhaar authentication success but on nsdl site it is showing that i failed adhaar authentication. Mover over i have not received my payment back.
                . Kindly look into the matter.
                Thanks
                Ajaz ahmed qureshi
                Oct 5, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                  R
                  RashidAliBaig
                  from Hyderabad, Telangana
                  Aug 29, 2017
                  Resolved
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                  Resolved

                  Address: Parbhani, Maharashtra, 431506

                  To,

                  Uti infrastructure technology and services ltd.

                  Pan department - (2)

                  Plot no.3, sector no.11

                  Cbd belapur, navi mumbai – 400614

                  Ref: email - pan card resend request

                  Dear sir,

                  Herewith we bring to your kind notice that we had applied for a new pan card in the name of salma begum abdul naeem shaikh taluka pathri, dist. Parbhani-, which was expected to dispatch to our correspondence address in june month. But we couldn’t receive the pan card. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                  Therefore, we requesting you to please resend our pan card to our address mentioned below as well we mentioned our details below.

                  Aknowledgement no: [protected]

                  Coupon no: 55140xxxx

                  Pan card no: ifeps7434p

                  Applicant name: salma begum abdul naeem shaikh

                  Address: as of on aadhar card

                  Dob: 01/01/1977

                  Husband name : abdul naeem shaikh

                  So, kindly resend the pan card to the address mentioned above.

                  Thanking you

                  Yours sincerely,
                  Salma begum abdul naeem shaikh
                  Oct 5, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                  Dear sir,

                  I got twice debited but application failed due to adhaar automated issue, eventhough i am not received token number through mail or sms

                  Name: Stalin Anthony Raj
                  Email id: [protected]@gmail.com
                  Dob :[protected]
                  Debited bank : Sbi
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                    A
                    ajojio
                    from Chennai, Tamil Nadu
                    Aug 29, 2017
                    Resolved
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                    Address: Chennai, Tamil Nadu, 600049
                    Website: nsdl.co.in

                    Ack no. [protected] dt 29/06/17 paid rs 110/-

                    First submitted proof of aadhaar which they rejected as poi as it didn't match with the details submitted because pan dept doesn't allow single letter entry but aadhaar dept allows. See the difference between two govt depts in the great indian government.

                    Then we submitted passport as poi which they accepted. Here comes the real villain. Since we mentioned in the column, 'name to be printed on the pan' s xxxxxx as per aadhaar they rejected the form asking us to apply again remitting the fees once more. See how they rob people of money for something they themselves create. They could print the name as they wish, not as we wish. Because all indians are not brothers and sisters, instead 'slaves', slaves of digitalization embarked by a great man whereby these wings of government can loot the people in the name of 'computer not matching.'

                    When will my india really enjoy freedom? When will the foreigners stop laughing at us seeing such blunders of indian digitalization? See the crooked ways of other wings of govt: [sbi] http://www.livemint.com/Industry/d75aXGhVIpgnHtBUqYOwxJ/SBI-collects-Rs235-crore...
                    Oct 11, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Aug 29, 2017
                    Updated by ajojio
                    Again ref no. Ack No: N-[protected]. same asking again money to apply again. If indian population of more than 100 crore again pay Rs 110/- each, just calculate how much these crooked wings of government is illegally going to earn. IT IS A TOTAL CRIME AGAINST THE CITIZEN'S RIGHTS. everything digital. then why reapply? why not opening the same application online and ask the applicant to correct it himself/herself? total failure of digitalization of india. people and institutions are going to use it to make money.
                    Aug 29, 2017
                    Updated by ajojio
                    https://nsdl.co.in/gallery-event.php Photo Gallery
                    NSDL Celebrated the historic milestone of crossing Rs.100 lakh crore in value of assets held in NSDL in august presence of Honorable Finance Minister Shri Arun Jaitley and Guest of honor Shri R.K. Agarwal –Whole Time Member – Securities and Exchange Board of India, held on November 14, 2015 in Sofitel Hotel, Bandra Kurla Complex, Mumbai.

                    If the NSDL collects for a single PAN again & again, it is so easy to earn not only 100 crore but even 200 or 1000 crores before the end of this year itself. Shame on you, NSDL!
                    Verified Support
                    Sep 04, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    Dear sir,

                    I got twice debited but application failed due to adhaar automated issue, eventhough i am not received token number through mail or sms

                    Name: Stalin Anthony Raj
                    Email id: [protected]@gmail.com
                    Dob :[protected]
                    Debited bank : Sbi
                    NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2017
                    Verified Support
                    Information is insufficient.Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080
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                      S
                      sharvesh89
                      from Salem, Tamil Nadu
                      Aug 29, 2017
                      Resolved
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                      Address: 636004

                      Dear sir / madem
                      I have applied for pan correction for change of my name as i have legally changed my name in all government officials such as passport, driving licence, adhar, gazette notification etc i have applied for the same for pan card with all proof submited but it has been more than 2 months the status shows my application was under verification at nsdl for more than 2 months my application is pending for long time due to this im unable to link my adhar with pan and im unable to file it return and im unable to avail banking loans and startup buisness due to delay in my pan data correction i have mailed to nsdl many times and tried to call the tin call center but i was always busy and not connecting i find no way to speak to nsdl and get response plz take action
                      My
                      Acknowledgment number : [protected] plz take action
                      Oct 5, 2017
                      Complaint marked as Resolved 
                      My complaint has bee resolved and i got received my corrected pan card
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Aug 31, 2017
                      Updated by sharvesh89
                      plz process my application due to this delay iam facing so many problems i cant avail bank loans and cant able to open current account for my buisness and cant able to link adhar with pan and problems wit my labours plz process my application i have been waiting for this 3 months Acknowledgment number : [protected] the status show the same from the begining of time ...
                      Verified Support
                      Sep 04, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                      Sep 05, 2017
                      Updated by sharvesh89
                      yes plz kindly do the needfull i have been facing many problems due to this delay kindly process my application as in urgent basis as soon as possible thanking you in anticipation ...
                      Sep 07, 2017
                      Updated by sharvesh89
                      dear sir my old name was k.GANAPATHI and MY NEW NAME WAS C.K.SHARVESHVARAA i have changed to this new name in all government officials and resubmitted my application with gazette notification, passport, adhar card, driving licence with my new name and i recived a mail today from nsdl asking gazetted officer certificate of identy with his id proof sir plz i have been already resubmitted my all documents to nsdl for change of name in pan card and are indian passport ? driving licence ? and adhar card ? and gazzete notification not a valid proof ? but still asking for me a gazeted officer issued certificate of identity ??? plz process my application sir i have been facing so many problems for this pan correction delay...i have submitted all the documents ? and still asking gazzted officer certificate of identy ????
                      Sep 15, 2017
                      Updated by sharvesh89
                      dear sir as per ur instruction i have sended the valid neceassary documents once again threw profesional couriers
                      and it was delivered at nsdl income tax pan service unit pune at sep 13 i request you to kindly process my application on urgent basis plz it has been 3 months that im waiting plz doo the needfull
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                        S
                        S Kamanwar
                        from Bengaluru, Karnataka
                        Aug 29, 2017
                        Resolved
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                        Resolved

                        Address: 560103
                        Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                        Dear nsdl e-governance infrastructure customer care,

                        I have applied for "name change" request in pan card in 1st week of june and submitted my aadhar card as a identity and address proof. N[protected] is my application number. My pan card application is still under process and it says - (Pfa snapshot of the status taken from website)

                        "your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/4716302/4716303 for details:

                        Applicant's first name/middle name/last name mismatch with"name to be printed on card"

                        I tried reaching on the phone number shared at https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack however, i am not able to reach the tin fc. Request you to please let me know if i have to again apply for the new pan card or i will receive the corrected pan card at my residential address.

                        Looking forward to your response.

                        Thanks & regards,
                        Swati amit kamanwar
                        Oct 19, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                        I have not heard from NSDL team.. and the application still states that it has discrepancy and I am still not able to reach them. Please look into the matter.
                        I have still not heard back from the NSDL. Now my acknowledgement number not valid as per their record. Can you please look into the matter.
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                          Reddy Dheeraj1
                          from Tumkur, Karnataka
                          Aug 29, 2017
                          Resolved
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                          Resolved

                          I have applied for my pan card in pan centre (Religare solutions) on august 13, 2017.
                          My acknowledgement number is [protected].

                          My application status still shows "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/49239885/23529580 where the application was submitted by you".

                          I can't seem to call the above mentioned numbers as they are always busy.

                          Please resolve this at the earliest.
                          Oct 6, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 04, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                            rpsingh po
                            from Nagram, Uttar Pradesh
                            Aug 28, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Sir, my pran is[protected] opened in 2004-05 when i was in cisf, presently working in customs department in mumbai and subscription is submitted in same pran. Due to multiple wrong entry of pin my account has been blocked. Mobile no. Mentioned in pran is now not working also missed the email id. Please reissue/send ipin/otp in my new email id [protected]@gmail.com
                            Oct 13, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            This has reference to the query/grievance raised at “Consumer Forum”.

                            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                            For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                            Dear sir

                            i have applied for new pancard on 11th august and till today online status is showing "UNDER PROCESS".

                            my acknowledge no is N-[protected].

                            plz do the needful and let me know when i will get my pancard.

                            thx / b rgds

                            veena dhiraj singh
                            [protected] is my registration id. plz sir i made a online payment but after told the e-kyc not complete .plz sir refund money.
                            name- suman biswas
                            ph no- [protected]
                            addr-
                            vill-shimuliapara
                            po- chand para bazar
                            pin- 743245
                            email- [protected]@gmail.com
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                              prasad45
                              from Jaipur, Rajasthan
                              Aug 28, 2017
                              Resolved
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                              Resolved

                              Address: Simdega, Jharkhand, 835223
                              Website: Indian consumer complaints forum

                              I had applied for pan card but don't able to get the pan card at my given address. As first flight courier pvt. Ltd does not provide dilevery to my given address. Me and my brother had applied the pan card on the same date but my brother's pan card got received by the speed post at given address. My acknowledgement no.- [protected]. Courier's consignment no. Was b903z1064828
                              My name is chandan kumar.
                              Oct 8, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Aug 24, 2017
                              Kaju Singh's response
                              I have a pan card so l wanna to pan card plese refund my money
                              Verified Support
                              Sep 01, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Kindly e-mail your query with your 15 digit ACK No. to [protected]@nsdl.co.in
                              I have a pan card so l wanna to pan card please refund my money
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                                A
                                Ashish K.K
                                from Hyderabad, Telangana
                                Aug 28, 2017
                                Resolved
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                                Resolved

                                Address: Ranga Reddy, Andhra Pradesh, 500019
                                Website: nsdl.co.in

                                Hi,

                                I had applied for correction (Fathe name, spelling error) in pan card. My acnowledgement number is [protected]

                                Now the status is like as,
                                'your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected] for details:

                                Father's first name/middle name/last name contain initials/special characters.

                                I am unable to place a call on this number. What can i do?

                                Please do needful.
                                Oct 8, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Aug 28, 2017
                                Updated by Ashish K.K
                                No one is answering my calls. I called your support they have no proper information.
                                Verified Support
                                Sep 01, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                  S
                                  sofiadil92
                                  Aug 28, 2017
                                  Resolved
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                                  Resolved

                                  Sir i applied for pan online through ekyc mode but authentication with adhaar failed. I was deducted rupees 120 from my bank account. Till today i haven't received the deducted amount. Kindly refund my deducted amount. Nsdl appear to be authentic portal then why isn't my amount returned back. That means next time i should avoid appliying through your portal as it seems u are cheating people.
                                  Thanks
                                  I hope my issue gets resolved

                                  Tokken no.[protected]
                                  Dated :[protected]
                                  Aug 30, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                    shivaniMehta
                                    from Vapi, Gujarat
                                    Aug 28, 2017
                                    Resolved
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                                    I applied for change in pan card using paperless mode i. E through aadhar card e-signing
                                    Now when i check my status it shows the status as "we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"
                                    The contact number given is always busy... How can i get a guidance

                                    My acknowlegmnt no is [protected]

                                    I am in need of my new pan at earliest
                                    Oct 8, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                      Mukesh BagriA
                                      from Noida, Uttar Pradesh
                                      Aug 29, 2017
                                      Resolved
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                                      Resolved

                                      Address: 331023

                                      I AM SUBMITE NEW PAN FORM no. [protected] ON DATE 15/03/2017 BUT TILL TIME THE APPLICATION STATUS SHOW THAT Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. PLEASE CLEAR THIS MATTER AS SOON AS POSSIBLE.
                                      Oct 6, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Aug 29, 2017
                                      Updated by Mukesh BagriA
                                      I am submit a new pan application no. [protected] on date 01/08/2017 but the application status showing that Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. please clear this matter.
                                      Verified Support
                                      Sep 04, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Your PAN application is marked for duplication by Income Tax Department; you may please contact your Jurisdictional Income Tax Officer.
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                                        rahul@sri
                                        Aug 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        Sir/madam,

                                        I have applied for new pan card on 28th aug 2017 through e-sign/e-kyc mode with successfully transcation. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                        "thank you for using online facility for pan application.

                                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                        But when i checked my application status today, it was shown "sorry, no record found."

                                        Please check my application. And give me appropriate response.
                                        Oct 2, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 01, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                        Please Redispatch this pan card CZRPD1439A
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