NSDL e-Governance Infrastructure Complaints & Reviews

Address: Khordha, Odisha, 751010

I was going for paperless pan application... When it went to final page about aadhar verification then otp came to registered mobile number... I also submitted the required amount from debit card... But the application failed... Kindly refund my amount and help me out how to solve my problem.. Plz help me out so that i can make a new pan card and my amount can be refunded as soon as possible..

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Oct 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Jhansi, Uttar Pradesh, 284003

Dear sir/ma'am,

I submitted my pan application online on 7th july, 2017. The otp verification was not being able to process on the website and everytime it showed to try again after sometime.

The token number is[protected]

I have received no emails from nsdl regarding my pan application. Now the application has been archieved and the information about how and why to contact nsdl has not been mentioned. I had mailed my grievance to the nsdl and they have not yet responded. All i have is a bank statement that i have paid the application fees and the token number. How do i proceed further to get a pan card?
I have tried applying the fresh form online but was not able to submit the form.

Kindly reply to the earliest.

Anjali stephen
Email id - [protected]@gmail.com

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Oct 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Pan application - ack. No. N-[protected]

This is the 3rd time i am sending my documents to these guys. They send me an email stating the following as the reason

"copy of office identity card of mp/mla/muncipal councillor/gazetted officer is not attached alongwith the certificate provided as residential address"

I know a copy of office identity card is to be attached. I had attached both the driving license copy and pan card copy of the gazetted officer. I had stapled it with the address proof. I am fully sure about this since i checked everything multiple times because these people have given such reasons twice before.

Now 3 times i have wasted my time and money for application and postage. And this time all because nsdl official couldn't find the document stapled with the original.

I even sent them an email. They did not reply.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: 500062

Website: tin.tin.nsdl.com

I had applied for pan card data correction using e-kyc facility (Aadhar card based authentication) on 18/08/2017, acknowledgment number : [protected].
On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application and let me know the status.

Acknowledgment number : [protected]

Name : toshi mittal

Thanks

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: 797111

Hi.
I had applied for reissue of i-pin, t-pin against my pran since seven months back, till date i did not receive my (Re issue of i-pin, t-pin) why is the negligence and inconvinence caused to me please update me
Postal
Address: phyobenthung khuvung
Government iti wokha
Niropen colony
Po 797111
Ph no [protected]
Email: [protected]@gmail.com

Oct 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Prakasam, Andhra Pradesh, 523316

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I applied for a pan card. But due to aadhar birth of year mismatch it was rejected. And it shows your account will be refunded with in the seven working days. But seven working days are gone. But still my account was not refunded. Please refund my amount as early as possible

Transaction reference number: jur[protected]
Date & time of transaction:[protected]
Bank reference number:[protected]
Transaction status: pgs10001-success
Payment amount: 115.90

Oct 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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S

sudheermogili

Sep 4, 2017

my email id is [protected]@gmail.com
date of birth as per aadhar 02-march-1998
but in application form is 02-mar-1997
and i forget my token number sir please help me

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Address: Amritsar, Punjab, 143001

Dear sir,

I have applied for a pan card in the month of may.
I was unavailable at that time, and it was delivered back to pune.
I request you to kindly resend the pan card as it is very very urgent.
But it is showing that it is redelivered to pune

I tried to track it

Acknowledgment number : [protected]
Name : kanchan verma
Category : individual
Permanent account number (Pan) : bfvpv1710h

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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J

Janarthan Aathavan

from Chennai, Tamil Nadu

Aug 25, 2017

We have received the documents with reference to your PAN application.However, the documents are not valid.Please click here for details.

I applied for on 19/07/2017 and the application was completed. But i received a mail few days ago that the documents i submitted are not valid. Now i do not know what to do. Please guide me

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Sir,
My ack no. Is [protected] and allotted pan number is cfhpg2066n.

And when i checked my status of pan card, it shows "your pan card has been reprinted and dispatched on 18-aug-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* provided by you in the application. The pan card is expected to be delivered by 28-aug-2017.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post."

The problem is actually i was unable to track the status of dispatched pan card with the given airway bill number.in indian post website it showing "consignment details not found".
I was applied for my pan card on june month. I need pan card very badly. Please resolve the issue as soon as possible.

Aug 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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K

Karthika Srinivasan

from Chennai, Tamil Nadu

Aug 25, 2017

Applied for change in PAN details and paid 117 through debit card. But when tried to authenticate through eKYC, I did not receive OTP.

Token No: [protected]

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Address: 641008

Dear sir/madam,
Sir, my pan card has returned on 22.08.2017 due to address insufficient. So kindly i request you to redespatch my pan card with mentioned address and phone number.

Acknowledgment number : [protected]

Address: 3/20 gnanapuram, kuniyamuthur,
Kuniyamuthur (Po), coimbatore,
641 018.

Contact number: [protected].

My tracking details and reference number

Tracking details - # b903q8058540 (Ref. #[protected])

Oct 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on August 16, 2017 by Blue Dart Courier vide AWB no. B903Q8058540.

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P

porwal.23

from Gurgaon, Haryana

Aug 25, 2017

Hello sir,

I registered and contributed amount under nps tier1 and esigned the registration form on Aug 19, 2017. My pran is[protected] . But the system says pran not found in database. Am not able to raise grievance also in any mode since pran is not valid. Please help. Thanks

I also waited for 24 hours to get it activated. But no luck.

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D

Devdatt Kumar

from Noida, Uttar Pradesh

Aug 25, 2017

Acknowledgment Number : [protected]
Name : SUNITA DEVI
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

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My pan acknowledgment number is [protected]. I applied for pan on 10th of july, 2017.

Status: "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you"

I was unable to connect to the aforementioned number as no one is attending a call.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Ahmednagar, Maharashtra, 413705

Website: [email protected]

Sir my previous mobile number is [protected]. This mobile number is not working properly. Request change my mobile number [protected] pse change my mobile number is [protected] -

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 689571

Website: www.tin-nsdl.com

I have applied for new pan card on 25 th july and the akcnowledgement issued date is 5 august.
When i check my pan status in https://www.tin-nsdl.com/ the site says"your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/46/47/48/49 where the application was submitted by you"
What is the current status of my pan, and when arrive my pan card.
Please reply

Oct 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 24, 2017

Updated by Pramod Gopal my ACKNOWLEDGEMENT NUMBER-[protected]

Verified Support

Sep 01, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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Address: Gurgaon, Haryana, 122001

Pan card no 'aadcl2640m' is not delivered which is issued by govt of india (Ministry of corporate affairs) in the name of "lakshmanika tech solution pvt ltd".
I am the signing authority of mentioned company and requesting to deliver again in below mentioned address..

Lakshmanika tech solution pvt ltd
Plot. 9, behind jmd garden, sec 33
Sohna road gurgaon (122001)
Ph: [protected]

Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Gurdaspur, Punjab, 143517

Respected,
My self ajay kumar s/o amarjeet sharma vill. Shain bhattian po ghorewah distt gurdaspur pin code 143517, presently i am working as punjab state government employ in unit punjab police at distrrict gurdaspur. My pran no[protected] and pan no - axlpk7660g. My pay draw throw in hdfc bank in gurdaspur. Please update my mobile no +91-[protected].

Oct 1, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 22, 2017

rahul1233's response Plz help me as soon as possible

Verified Support

Aug 31, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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R

rahul1233

from Delhi, Delhi

Aug 23, 2017

Dear
Sir/madam
Please provide my pan card I lost my pan card I need it urgent so please help me.
My pan no.is BUGPB5534H
My address is H. No. 203 anjani appartment near old shiv mandir rangpuri mahipalpur new Delhi 110037

Thanks
Rahul Kumar bhartiya

request for change my mobile no in system - Comment #2828253 - Image #0

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Address: Hyderabad, Andhra Pradesh

My name is mattaparthi durga kishore. I have applied for pan card. The pan card was sent through blue dart courier service. I was not available at the given address on the day of delivery so the pan card returned back to the sender undelivered. I am sorry for the inconvenience caused. I request you to resend the pan card to the same given address.
Acknowledgment number : [protected]
Pan number : dyrpm7374h
Blue dart airway bill no for sent package : [protected]
Blue dart airway bill no for returned package:[protected]

Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 22, 2017

raman871's response Yesterday... 21.08.2017
I visited the treasure department to see my s2 form correction process bt the officer... jst lost my papers.

He told me to submit the s2 form again to continue the process.

Sir plz solve my problem...

Verified Support

Aug 28, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Oct 19, 2017

Updated by Durga Kishore Thank you for the response, the issue has been resolved.

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R

raman871

from Patna, Bihar

Aug 23, 2017

Sir,
My self Raman chhetry and my pran no is[protected].
I submitted the s2 form memo no.1731 on treasury department of bishwasrya bhawan to correct my father name on 04.06.2016.
It's being 16 months bt nothing happend.

Sir be kindly show some decision regarding my form.

Yours faithfully...

pan card returned undelivered, requesting for resend - Comment #2828261 - Image #0

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R

raman871

from Patna, Bihar

Sep 4, 2017

It's been 2 months... of my online complaint regarding my s2 update form bt nothing progress in my pran

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Address: 121001

Tracking details - # b903q8057301 (Ref. #[protected]

Acknowledgment number : [protected]
Permanent account number (Pan) : cfmpp9404e
Name : shishu pal singh
Category : individual
Status :
Your pan card has been dispatched on 16-aug-2017 by first flight couriers pvt. Ltd courier vide airway bill no. B903q8057301, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 26-aug-2017.

Oct 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 22, 2017

Updated by SP Singh Chaudhary my pan card returned by first flight courier without delivery pending - non service station due to pending - non service station on dated 21.08.2017

Aug 22, 2017

Updated by SP Singh Chaudhary my pan card returned by first flight courier without delivery pending - non service station due to pending - non service station on dated 21.08.2017

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Aug 28, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 331305

Acknowledgment Number : [protected]
Name : Jagram
Category : Individual
Status : Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Note :-
I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

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Oct 7, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by Kuldeepagn1 फर्स्ट टाइम अप्लाई this pan card,
Apply date =[protected]
But not alloted pan no.

Verified Support

Sep 01, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Dear sir,

We have applied for pan for our sarvajanik ganesh utsav mandal. Now bank is not allowing us to withdraw money from account without pan. It really difficult to handle this as the festival is going to start soon.

It has been 22 days now, still the status is showing the below message.

"your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you"

Acknowledgement number:- [protected]

I tried calling to tin fc[protected]/66282803/66282804/66282805 but its always saying busy, never connected.

Please help.

Aug 22, 2017

Complaint marked as Resolved

NA

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your concern, kindly contact our TIN Call Center:020–27218080/25658300 from 7.00 am to 11.00 pm for all 7 days of the week

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Address: Krishna, Andhra Pradesh, 521366

I tried to update my pan details and paid online rupees 115/- but the updating process failed due to mismatch in names on pan and adhar. I happened on 8th august 2017 till now i haven't received any refund.

Transaction status "pgs10001-success"
Transaction reference number "jhmp[protected]"

Date "[protected]"

Payment amount "115.90/-"

Bank reference number "115446"

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Oct 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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B

Balaji5930

from Ponnampet, Karnataka

Aug 22, 2017

It's been nearly 4 weeks, I did not receive the pan card still . If I check my status it's showing that your application is under process at the income tax department, the status is not changing plz help me I need my pan card urgently my account no [protected]

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I have applied for pan card on[protected] and it is the first time i am applying the pan card. Itd says that there has been issued a pan in my name and it is yet to confirm the online status
Please ensure that i have applied for the first time and i need my card urgently and need to submit it in my office.
Acknowledgement number: [protected]

Oct 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 172

pan application failed

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no status of my pan application

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pan rejected for no reason

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nsdl e-governance infrastructure ekyc pan application status says "not received documents"

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reissue of Ipin and tpin

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please refund my pan application fees

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my pan card has been returned

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unable to track courier status of my pan card.

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redispatching of returned pan card

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my pan status

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sir pse change my mobile number 9405174085

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pan card not arrived yet

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didn't get my company's pan card

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request for change my mobile no in system

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pan card returned undelivered, requesting for resend

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my pan card returned by first flight courier without delivery pending - non service station due to pending - non service station on dated 21.08.2017

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pan card no not allotted

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pan not created after submitting since 22 days

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processing fee refund

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need pan urgently

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