NSDL e-Governance Infrastructure Complaints & Reviews

Address: New Delhi, Delhi, 110043

Website: CONSUMER COMPLAINTS

Dear sir/mam

I had applied for new pan card on 1st july 2017 and today is 17th of august
From where i had applied for pan card they told me that your pan card will come by post with in 30 to 35 days, but now it's more than 45 days but still pan card status is showing (Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you).

So i just wanted to know that how much more time it will take
Because it's very urgent,
My all works are pending because of this pan card issue.

Acknowledgement number — [protected]

Kindly process my application faster and send it to me

Please response me back as soon as possible.

[ i also drop this complaint on nsdl pan card (Complaint board) (On 11.08.2017) but from there i didn't receive any reply. That's why i am dropping my complaint here, hopping that may be here i will receive some positive results ]

Name:- mansi

Mail id:- [protected]@gmail.com

Thank you

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 25, 2017

Updated by Negi Mansi Dear sir/mam

I had applied for new pan card on 1st july 2017 and today is 25th of august
From where i had applied for pan card they told me that your pan card will come by post with in 30 to 35 days, but now it's more than 56 days but still pan card status is showing (Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you).

yesterday I go to the office where i had applied pan card for asking that why it's taking so much time, so the person said to me that all the consumers who applied for PAN card in July suffering for this situation, but how it is possible my staff members has also applied for PAN card but they recive their PAN card in between 17.08.2017 to 21.08.2017.

(because I have a urgent requirement of PAN card and it's continually delaying I Had applied for PAN card on july, july is end and august is also going to end)

I didn't receive any acknowledgment receipt

So i just wanted to know that how much more time it will take
Because it's very urgent,
My all works are pending because of this pan card issue.

Acknowledgement number — [protected]

Kindly process my application faster and send it to me

Please response me back as soon as possible.

Name:- mansi

Mail id:- [protected]@gmail.com

Thank you

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The acknowledgement number is 11332123 and the acknowledgement date is
13/08/2017.
I paid the amount of rs. 22, 000.71 on 14/08/2017 also.
It is debited from my account.
The transaction remark is bil/[protected]/nps/xbcmfnps_jici55
However, my pran number is not generated and it asks for payment again if try to 'complete pending registration'
What has happened to my first contribution? Please help.

Oct 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better."

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Address: 795001

Hello sir my pran id no.[protected] i have got my pran card the name on pran card comes with yumkham victororiya devi instead of my real name yumkham victoriya devi and also in records gender male instead of female as my title is devi. So pliz provide me my pran card with my real name mentioned above as yumkham victoriya devi and pliz change my gender onto female on records

Oct 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Darjeeling, West Bengal, 734011

Hello sir,
I am pramod kumar khusaro job in border security force. Loss my pran card[protected] with password. Please help me and instruct the concerned official to send my pran card and pin no as earliest as possible or please give me any suggestions through my email id [protected]@gmail.com, mobile no. [protected]. So that i will able to check the details of my account, my unit address - 66 battalion border security force, kadamtala, distt - darjeeling, west bengal, pin 734011. Regards

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Kolkata, West Bengal

My acknowledgement no. Is [protected]. I want to submit my documents in nsdl for correction of my pan card. The supporting document is my school leaving certificate and their is also my name and d. O. B and father name is mentioned. School leaving certificate is before of my marriage so my surname is not jha it's kumari. So don't take action about my surname.

Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [protected]@nsdl.co.in

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Address: Pune, Maharashtra, 411040

I, gopal sen applied for pan through an agent. The card was sent by speed post with r. M.[protected]in. Due to my irregular working pattern, i was not available in town for few days, it was when the post arrived at my residence. It was returned after 5days from post and i got to know from my agent about the same on my arrival in town. Please help me.

Sep 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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Address: Gurgaon, Haryana, 122103

Hi,

My wife "sunita rani" applied for a pan in the month of april 2017.
Half of the august 2017 is over but the status is

"your application is under process at income tax department."

Acknowledgment number : [protected]
Name : sunita rani
Category : individual

We have already sent a number of emails to "[protected]@nsdl.co.in" & "[protected]@nsdl.co.in" but still no solution.

Please help to generate the pan number.

Thanks!

Oct 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: Srinagar, Jammu and Kashmir, 191121

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: shabir ahmad dar
Pran:[protected]
Mobile no.[protected]
Email id:[protected]@rediff.com

Thanking you

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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S

sufiyan976

from Pune, Maharashtra

Aug 16, 2017

Please refund money for the below application:

n-[protected]
n-[protected]
n-[protected]

Reply

NSDL e-Governance Infrastructure Customer Care's response, Aug 31, 2017

Verified Support

To help resolve your query/concern, reach us on [email protected]

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Address: Pune, Maharashtra, 411016

I have vide above reference number submitted my application to update my gender in pan on 22 jul 2017.

There has been no response since on my application.

I am to link my aadhar with pan which is in pending and i have to submit my returns.

Neither my mails have been responded nor the phone no[protected] at

Income tax pan services unit
(Managed by nsdl e-governance infrastructure limited)
5th floor, mantri sterling, plot no. 341,
Survey no. 997/8, model colony,
Near deep bungalow chowk,
Pune - 411 016

Responds, always busy.

Please help resolve.

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 751024

I have applied a tan application online dated 28.06.2017 vide acknowledgement no.[protected]. I have also sent all required documents via speed post that was received by nsdl, pune. But till date while tracking status it comes that your application for tan is under process at income tax department.

Details of application status on nsdl.

Your tan application status

Acknowledgment number : [protected]
Name of company : ray research & consulting private limited
Category : company
Sub-category : other company
Status : your application for tan is under process at income tax department.

Sep 25, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response TAN allotment letter was dispatched on August 19, 2017 by UCP.

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Address: 560032

Hello,
I had submitted online application for PAN Card.
I did not get any update on the status for over a month.
Now when i check the status of the application, it says that "Your PAN card has been returned undelivered to NSDL on 02-Aug-2017. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly".

Please note that the address is mentioned correctly. It is also the same address as on my Aadhar Card. And the address is legitimate and valid.
I am unaware of the courier agency used for this service but I believe NSDL can solve this issue.

Please help me in getting my PAN card. My details are as follows:

Name: Nita Panji
Acknowledgement number: [protected]

Thanks.

Sep 13, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on August 12, 2017 by Speed Post vide AWB no. EA[protected]IN.

Aug 19, 2017

Updated by Nita Panji Thank you very much.
I confirm that i received the Pan Card.
Faith restored in the system :)

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Address: Jodhpur, Rajasthan, 342007

Website: tin.tin.nsdl.com

I lost my PAN card so I applied for new PAN card on nsdl website and submitted required documents online on 8th July. Even after 40 days my PAN card status shows "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department". MY acknowledgement number is [protected]. I need it urgently, so, could you please tell me if I need to submit any other document or otherwise when will I get it.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Sir/Madam

I had applied for PAN card changes\correction using online facility on 5th Aug 2017 Acknowledgement Number : N- [protected]. I have digitally signed my application using e Sign/e KYC through OTP sent to my Adhaar linked mobile number

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

But now when i check my PAN Application Status it shows

"We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

Please check my Application ... And reply what should I do.

Acknowledgment Number : N- [protected]
Name : Naresh Kumar

Thanking you
Naresh Kumar

Sep 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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My pan acknowledgment number is [protected]. I have applied for pan card on 26 july 2017.

My pan status is still "your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application".

I have applied for the pan at farbesgunj, bihar. I couldn't connect to the number as it seems always busy.
.
Kindly help

Sep 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Hi - i have applied for updation in pan card on 25th july 2017. Its 21 days now and when i check the status of the same in nsdl website, i am getting the message ""your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/4716302/4716303 where the application was submitted by you".
Acknowledgement number - n-[protected]

Can you please update on the status as i need to link my pan with aadhaar before 31st aug 2017 to file the it returns.

Sep 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Pune, Maharashtra

Website: www.tin-nsdl.com

Respected Sir/Madam,

PAN Application - ack. No. N-[protected] dated: 16/06/2017. I submitted all the documents as requested within the stipulated time. But later there was an issue regarding my Aadhar demographics details not matching with my PAN card details. So, I was given a choice to continue without my Aadhar to which I replied with an email to do the same. After this exchange, there was no response from NSDL regarding the PAN card. I called up your office several times and those officers said they would look into the matter only to build false hopes. Also, no one responds when emailed to " [protected]@nsdl.co.in". Then why display it in queries section?
It's been 2 months now. And no response. I am not able to open my salary account because of not availability of PAN card. I am hoping for a more detailed explanation from the organization and not "we will do it." I need my PAN card as promised. Your organization will take this matter seriously and solve this issue if your organization is a professional and a good one.

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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S

Soham Parmar

from Ahmedabad, Gujarat

Aug 15, 2017

Hello,
I have applied for online pan card . When i check pan status at nsdl websight it shows sorry no matching data found .
Please do something
My full name : PARMAR SOHAM
Acknowledgement Number : N-[protected]
My DOB : 26/08/1997

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G

Gurjit saini

from Nangal, Punjab

Aug 15, 2017

PAN card sent to my address vide speed post no. EA[protected]IN returned undelivered due to jurisdiction error of post office as the colony at which i am staying is newly built.
Ack no. [protected]
Pan card no. - FSCPK8276F.
Please re send PAN card at the same address.
Thanking you.

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Address: East Khasi Hills, Meghalaya

Dear sir,
One of my frnd sanjay debbarma, batch no 21. He visited his home agartala 6 times in this year, how it's possible. He also finished his leave before 3 month. Mr (Co) also permitted to sanjay visit agartala along with (Co) daughter admit in college.co told this leave not showing anyone because (Co) daughter was admitted and sanjay help to his daughter to join college and sanjay take care of it. What's good on assam raifal 21 batch. I m send this mail higher authority team. Mr sanjay every month visiting his hometown agartala for 30, it's means 30 days working and 30 days leave.

Assam Rifles customer support has been notified about the posted complaint.

Aug 15, 2017

Updated by Raj9900 I am upload also sanjay debbarma photo plz see this guy

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C

chandan rautela

from Patna, Bihar

Sep 20, 2017

We have not yet received the discharge book. Father's name -late dan singh No-2200551f 22AR.
And I want to know that what are the documents required for compassionate ground appointment .

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Address: Ganjam, Odisha, 761100

Website: Www.nsdl.gov.in

The money ₹-118 has been already reduced from my debit card.but the the e-kyc form was not successful because the adhar otp was reach to me so late.and i use the resend otp three times .then my battery was low and the mobile was shutdown.after login i can not found the e- kyc form
Token no-[protected]
Dob-27/02/1999
[protected]@gmail.com
Please do something

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Sep 14, 2017

Updated by Ripun Bishoyi Please refound my money

Sep 14, 2017

Updated by Ripun Bishoyi Please refound my money

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Address: Lalitpur, Uttar Pradesh, 284403

Dear sir
mera pan cad apke dwara bhej diya gaya tha lekin phone band hone ki wajah se postman ne wapis apke paas bhej diya hai .
please resend my pan card on my addrress .

my address - H no. 64 Village - Jharkon post - kalyapura Dist.- Lalitpur Up pincode - 284403 Mobile No. [protected], [protected]

Acknowledgement Number - N - [protected]
Name - Suniyan D/o Gurau

Thank you

Sep 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 10, 2017

Mukesh Gamar's response Very help me sir.

Verified Support

Aug 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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H

hirendradeora

from Unnao, Uttar Pradesh

Aug 14, 2017

apko wapis pan reprint ki request send karni hogi... in case pan card copy apko pan allotment ki receipt deni hogi or sath me POA. POI, and DOB ka proof dena hoga

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M

Mukesh Gamar

from Surat, Gujarat

Aug 15, 2017

Dear sir.

My pran no[protected]
My old mobil no- [protected] change my new no-[protected] activet please sir.

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Address: 110092

Dear sir,

I was applying for reprint of pan for which i paid the amount of Rs 110, but the application procedure was not complete hence, i request you to kindly refund the same amount.
Token no of application [protected]
Name of the person Rajesh tiwari
adhar no[protected]
a/c no [protected]
ifsc code SBIN0015660
branch vikash marg, laxminagar, delhi

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 11, 2017

Bhod Pra Shala's response DIPAK MANSUKHLAL MAKADIYA
CONTACT NO [protected]
EMAIL [protected]@gmail.com

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B

Bhod Pra Shala

from Delhi, Delhi

Aug 16, 2017

My name is dipak mansukhlal makadiya my birth date is 25/07/1979 my cpf no is [protected] alloted date is 9/05/2016 i have applied for two to three time but not getting pran kit my mobile number is [protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 175

not receiving pan card

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my pran number is not generated even after amount deducted

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regarding my name on pran card

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loss my pran card with id, password

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correction of pan card

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return of pan because of unavailability at home

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5 months - no pan

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pran no.

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pan application - ack. no. n-881051246795064

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tan not received

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pan card has been returned undelivered to nsdl

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pan application status not getting updated for last 40 days

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if you have digitally signed your application using design/ekyc then there is no need to forward physical documents

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my pan application shows your application is under process at tin facilitation centre

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pan card updation is still pending

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unprofessional way of handling pan card issuing

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leave related

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failure of e-kyc application form

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please return resend my pan card

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for refund of pan processing fee since payment was made but pan not applied

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